NE1 know how to fix the Gypsy car decal problem?

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Posted 2/17/2011 by FSBQ in General Scrappin'
 

FSBQ
StuckOnPeas

PeaNut 192,185
February 2005
Posts: 2,761
Layouts: 11
Loc: In between McDreamy & McSteamy

Posted: 2/17/2011 10:22:30 AM
Has anyone else had the issue with the last G update that screwed up the Cars Deal cart and not being able to view it?
Luckily I aready had mine loaded before I did the current update, but 2 of my friends can't view it, even though it is listed on their G, if they click on it, it only goes back to the main screen, and shey can't load the cartridge either!....AND of course PC's web site in under contruction too!
I spent about 5 hours last weekend trying to fix one, but still not working, so they'll have to call CS.
Unless anyone out there knows the fix......trouble shooting didn't work
Resetting the Gypsy didn't work....and both G's say they have the current updates
When trying to load the cartridge it goes as far as telling you about the copyright & that it is perminate, but then the /// only goes for like 3 seconds and then back to the main screen...


Red light.......green light

chrispeas
Ancient Ancestor of Pea

PeaNut 252,090
March 2006
Posts: 9,422
Layouts: 8
Loc: Beautiful South Orange County, CA

Posted: 2/17/2011 10:47:12 AM
Here are some suggestions that I found.

Ok, since PC wasn't very helpful on this one, I finally found some message board answers. Followed advice, and NOW it WORKS!!!
Go to Cricut Sync, Help, then Troubleshooting. Answer yes, yes, & yes on the screens. It will say something about reformatting, etc.,etc. (may want to backup files b4 & PLUG IN the G for power, too, b/c it took over an hour for mine). I didn't lose any files, and was able to link Car Decals w/o it reverting to welcome screen!



hi ladies I was having the same problem with Car Decals. What I had to do is do an update, when it says your Gypsy is updated, on the top left corner there is a help link. click on that. then click yes 3x's, it will restore your Gypsy and the Car Decals should show up and work for you when it's done. You Do NOT have to reload you carts again. Which is great. I hope this helps you ladies. Please let me know if this works for you. Good luck ladies. Happy New Year to you all.







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