|Posted: 5/4/2012 2:15:15 PM|Good customer service can be lacking in many places these days, but that's not the case here at Two Peas in my experience!
I had a glitch with my latest purchase which was fixed promptly and politely. I'm not sure if it was my mistake in placing an order late at night when I was tired or a computer problem or what, but my problem was resolved. So here's a shout out to Matt (who handled my case) and Two Peas in general. Thank you all for being a wonderful, customer service oriented company.
I just may need to buy a workshop now to celebrate. Happy NSD, everyone!
|Posted: 5/4/2012 2:28:34 PM|I'll be sure he sees your thread, Elle! Thanks for posting! Matt is very good at making sure the Peas are taken care of.
two peas community + education manager
keep updated on all things two peas + inspiration on our blog!
Loc: Central Valley California
|Posted: 5/4/2012 2:44:52 PM|
Two Peas rocks!!! That's why I do all my scrappy purchases here!
Manic Mom of 2
|Posted: 5/4/2012 5:04:23 PM|
Ellepea and everyone else,
Ditto that! I had a customer service issue this week as well and Matt went above and beyond! Thank you Matt and Two Peas!!
Loc: Dallas, TX
|Posted: 5/4/2012 7:03:12 PM|Awesome news.
Loc: the planet earth
|Posted: 5/4/2012 10:05:49 PM|
Loc: Southern Indiana
|Posted: 5/4/2012 10:20:23 PM|
Here's another high praise for Matt's exceptional customer service.
Today Matt helped me place my first online order (of course it was at Two Peas).
|Posted: 5/5/2012 12:23:31 PM|You're welcome, Jamie. I like to give credit where it's due.
Bonnie, that's great, enjoy your goodies from Two Peas! It's a wonderful place to shop. I've ordered here regularly for years with only two minor snags, which were both fixed promptly. Just know that you'll probably be waiting for your mail carrier with great anticipation on a more frequent basis now.
|Posted: 5/5/2012 1:27:20 PM|Way to go Matt and Two peas!!!