Apparently you can't use a coupon at J's for a xyron refill
Post ReplyPost New TopicPosted 11/23/2012 by bethany1023 in General Scrappin'
 

bethany1023
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Posted: 11/23/2012 6:33:48 PM
As it says cartridge on the box, and therefore must be for one of those "die cut machines".

The woman at the register checking me out kept insisting that it was a cartridge and therefore not eligible. I said fine and went to mikes where they took it without issue.

Sheesh
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Nanna2Five
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Posted: 11/23/2012 6:34:46 PM
She was wrong. I would have asked for a manager







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bethany1023
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Posted: 11/23/2012 6:41:30 PM
I was so angry I just didn't care by the time she offered to get the manager. She would not listen when I kept saying its adhesive not for a die cut machine.
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grammanisi
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Posted: 11/23/2012 6:41:53 PM
I always gets me at how little some of the employees know about the products they sell.


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Ising
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Posted: 11/23/2012 7:24:02 PM
Someone else complained about the same thing on here a couple weeks back. you would think that if it were not for Xyron cartridges then it would not scan. Did she even try scanning it? Probably not. Sigh...some people


Andrea
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~crisann~
AncestralPea

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Posted: 11/24/2012 9:46:14 AM
it is kind of funny how little some of the craft store employees know about crafts...

i was looking for something a while back and just got blank stares. lol...



mango123
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Posted: 11/24/2012 12:54:21 PM
I feel your frustration

tracylynn
StuckOnPeas

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Posted: 11/24/2012 3:02:21 PM
I would have insisted she scan the coupon and see if it took. If the product didn't qualify, it wouldn't have given the discount.

I went in yesterday morning to pick up a Fiskar cutter. Normally $40 but 60% and since I went in first thing I could use the 25% coupon on top of that. When I handed her the coupon she started to say she thought the cutter was a doorbuster so the coupon wouldn't work, but she scanned it and it took, so she said she must have been wrong!

I was pretty exited. Got the cutter for less than $13!



peggyalto
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Posted: 11/24/2012 7:02:10 PM
I had the same issue this afternoon but the cashier was smart enough to know it was adhesive and not a "cartridge". She called the manager over and it took awhile but they figured out a way to make it work (I had 2 different coupons and neither of them would deduct).
Now if only the people that program the system would get smart....

nikomoon14
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Posted: 11/25/2012 12:26:07 AM
Ya know?
I just stopped going to my closest one. Their costumer services sucks and it's like 5% scrapbook stuff. I couldn't even find Scrapbook Trends in their tiny magazine rak. I was not going to waste my time this weekend there.


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