Silhouette users/lovers, HELP!
Post ReplyPost New TopicPosted 11/29/2012 by ctprezzia in General Scrappin'
 

ctprezzia
PeaNut

PeaNut 435,194
August 2009
Posts: 105
Layouts: 62
Loc: Clinton...aka, "near the Pittsburgh Airport"

Posted: 11/29/2012 9:50:40 PM
So I bit the bullet and got a Silhouette Cameo on Black Friday. I got my package really quickly, was super excited, had no problems the first few cuts I tried that night, but tonight, oh tonight! First off, I'm having problems with the stickiness of the mat - some areas are so sticky that the paper just rips off, while other areas, the paper shifts around while the machine is cutting!

Then I have incomplete cuts - I tried cutting the baking subway art (just the top half) and got a half completed cut! And when I tried cutting a cursive word ('deer'), a couple times it didn't complete the outline - on one try, the bottom edge didn't cut out at all!
Also, my software is running. really. slow.

I made a big investment on this, and am starting to get worried I made a bad, costly decision - please help!


My blog

bgpa
PeaAddict

PeaNut 53,649
October 2002
Posts: 1,181
Layouts: 40
Loc: NorthCentral PA

Posted: 11/29/2012 10:01:21 PM
Is your screensaver trying to kick in while you are cutting? That can cause incomplete cuts.
Make sure you have the lever down that holds the rollers in place. Once I had mine partway down, and thought it was all the way until my paper started scootching around on me.
Check your mat, and make sure there is nothing on it. bits of debris from previous cuts will cause paper to move around too, as well as cause incomplete cuts. I use a plastic scraper to clean off the mat after each use...but I have been known to use my ruler in a pinch.
Where are the super sticky parts on your mat? by any chance along the edges? I had trouble with my paper getting stuck near the edges, until I realized that the two rollers on the top bar were not set properly. you can adjust them for your paper size.


Barb

"Be the change that you want to see in the world"
-Mahatma Gandhi

Meet Annie: Annie the Deaf Aussie

One Million Moms 4 Gun Control

ctprezzia
PeaNut

PeaNut 435,194
August 2009
Posts: 105
Layouts: 62
Loc: Clinton...aka, "near the Pittsburgh Airport"

Posted: 11/29/2012 11:19:36 PM
Thanks for the advice, bgpa! I made sure I didn't let the screensaver come on, and it cut all the way through! I also realized I was aligning it too far to the left, which I think was causing the weird sticky problem.
Thanks again! If I have any more issues, I'll know where to come!


My blog

bgpa
PeaAddict

PeaNut 53,649
October 2002
Posts: 1,181
Layouts: 40
Loc: NorthCentral PA

Posted: 11/30/2012 3:16:34 AM
Glad to help. I have been a Silhouette user since the SD first came out but since I got my Cameo I'm a Silhouette addict.


Barb

"Be the change that you want to see in the world"
-Mahatma Gandhi

Meet Annie: Annie the Deaf Aussie

One Million Moms 4 Gun Control

Cropykat
PeaAddict

PeaNut 14,040
April 2001
Posts: 1,272
Layouts: 0
Loc: S. California

Posted: 11/30/2012 6:08:49 AM
Congrats on your Cameo purchase! I got my last year and have never pulled my Cricut out since. While it seems you have some of your problems resolved, just wanted to let you know in advance that those mats are super sticky. I started using Cricut 12x12 mats and they work better as I too have had to waste a bunch of nice paper. Also when I first started I had a few quirky things happen. For instance, when you feed the mat make sure you are on the right option "load cutting mat" vs Load media. Some Pea helped me out and told me about this. I think you'll get the hang of it very quickly and reazlize how awesome this machine can do for you.


Kathy

Uses: The Two Peas App, Silhouette Cameo, Cricut Expression & Cake, Gypsy, and some Appleware to create her fun.



Cariad12000
PeaAddict

PeaNut 515,377
July 2011
Posts: 1,107
Layouts: 3
Loc: Unitd Kingdom

Posted: 11/30/2012 12:06:04 PM
Try not to run before you can walk. If the Software and machine are new to you its best to get to know what everything does before attempting complicated files. Choose simple files shapes to try out first and progress from there. You'll need to get use to the different cut settings and pressures to use for different papers and cardstock.

The Mat.
The new mats are very very sticky. Dab the mat several times with a T shirt to remove some of the stickiness.

When you place the card/paper on to the mat lightly press over the cardstock so it sticks to the mat.

When your mat loses sticky then wash it in warm soapy water and leave to air dry. the sticky should return. If it doesn't or loses sticky with use then cover the edges (that go through the rollers) with masking tape and spray with re-positional adhesive.Leave to dry thoroughly.

Part cut
Check the mat size and paper size match in the settings. Click on the square icon that has a red lined inner square (4th from the right) at the top of the software. Check your mat and paper size match what you are cutting. I tend to keep my mat at 12 x 12 and change the paper size to 12 x 12 or A4(UK size.. I'm in the UK! lol) depending on what card I'm using. Make sure your shape is within the red lines surrounding the mat.

Check your shape has the correct cut lines too. Highlight the shape and click on the scissors icon at the top of your screen (to the left of the A icon) and make sure the shape has all the correct lines set to cut).
Having other windows open on your PC can slow your machine down and cause problems, so close as much as you can.

There is a guide on the machine to help you line up the mat.... its a raised line just to the right of the ratchet key on the left of the machine. Line up the edge of your mat with that. I've run a permanent marker over my line so its easy to see.
Hope this helps


CARIAD

http://notimeforwashingup.blogspot.com/

princesspaperlover
PeaAddict

PeaNut 361,297
February 2008
Posts: 1,643
Layouts: 0

Posted: 11/30/2012 1:34:55 PM
Congrats! The first thing i do with a brand new mat, is place it on my clothing and get a little lint on it. Or use a terry cloth towel. It makes a big difference, and it's still plenty sticky!



STAMPIN' UP demonstrator! Peamail me!
Donna/Gigi/Missuslucky
Silhouette Cameo lover!!

Renaeb77
PeaNut

PeaNut 509,641
May 2011
Posts: 382
Layouts: 2
Loc: Illinois

Posted: 11/30/2012 2:32:47 PM
Congrats on your new toy!

I had problems with incomplete cuts about a month ago. I contacted Silhouette and they said to take a soft paintbrush and get some of the paper debris out from around the blade. Sure enough I had tons of paper dust and other stuff stuck up in there. I'm sure a can of compressed air will do the trick as well.

So, always check the blade and make sure it swivels and make sure there aren't any pieces of paper stuck up in there.


Blog: http://renaeslifeinpictures.blogspot.com


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