Oh My Crafts??? if you ever ordered from them
Post ReplyPost New TopicPosted 12/2/2012 by mommyfor b and p in General Scrappin'
 

mommyfor b and p
BucketHead

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Posted: 12/2/2012 10:38:12 AM
I placed an order on 11/15/12. I have read a few comments here and there that they are really slow with shipping.

Have any of you ever ordered from them and just never gotten your stuff??

I emailed them just to see the status of the order and never got a reply.

I know it is Christmas and things get crazy for everyone but I am starting to wonder if it got lost or something??

stashful
PeaNut

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Posted: 12/2/2012 10:51:54 AM
I have ordered from them several times despite hearing the delay in shipping. I have never not received my items but it usually takes several weeks. Whenever I have emailed them, I have not gotten a prompt reply but when I call and leave a message, they call me within a day. Each time I have had an issue, they have resolved it. I would try giving them a call.

WillowJane
Running the Marathon, Not the Sprint

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Posted: 12/2/2012 10:57:35 AM
I have ordered from OMC with the clear expectation that I would not be receiving my items quickly. OMC staff was always helpful, always responsive, and had the best prices on what what I was looking for. Considering I saved a considerable amount of cash ordering from OMC. The time it took to receive my items was the trade-off.



NativeNewYorker
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Posted: 12/2/2012 11:10:19 AM


Staci
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mommyfor b and p
BucketHead

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Posted: 12/2/2012 7:50:35 PM
Thanks for the replies. I will be patient. I am sure it is just the slow issue. I will try to call them instead of email if it is not here by the end of the week.


KirstenDrew
AncestralPea

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Posted: 12/2/2012 7:59:10 PM
I got my cameo from them last year about this time. No issues: I knew that they were in high demand, but it still came quicker than I expected.



KikiPEA
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Posted: 12/2/2012 8:01:06 PM
Several people have shared issues with them, but I received my Cameo with absolutely no problem.




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TeamSteve
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Posted: 12/3/2012 8:24:16 AM
I bought my Cameo from them. I had to wait a few weeks but I knew that up front. It came in the time frame they said it would.



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arelys1228
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Posted: 12/3/2012 8:27:10 AM
i love that site


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Posted: 12/3/2012 8:31:22 AM
It should be Oh My NEVER GONNA GET WHAT YOU ORDERED Crafts

They are THE WORST COMPANY!

I would file a dispute with your CC or PP, whichever way you paid. They just SUCK!



Dog people are a special breed!

StreetScrapper
7 years to get here... So now what?

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Posted: 12/3/2012 9:13:50 AM
I know that a lot of people have had issues with OMC, but I ordered both my Silhoutte SD and then my Cameo from them last year and I had absolutely NO issues with them whatsoever. In fact, I bought my Cameo on pre-order last October when they were a really HOT item and it shipped 2 weeks BEFORE it was supposed to! So my experience with OMC was positive both times.


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Momof3Pits
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Posted: 1/16/2013 8:42:58 AM
My mother in law and I placed an order together on October 18. We received everything about 3 weeks later minus 2 brand new sizzix embossing folder sets and 1 older retired embossing folder set. The older one was shown to be in stock, and the new ones (we both got same gingerbread set) was listed as shipping mid-October.

Yep- we are still waiting for those 3 items. We have tried contacting them every way possible at least 4 times. We get a generic thanks for your patience, and when we ship we will give you a surprise! Well i don't want a damn surprise, I either want my product or a refund!! 3 months is inexcusable. Especially with no updates or response.

They are notorious for selling things that they don't actually have in stock at the time of order. I always tried to give them the benefit of the doubt because their pricing is excellent, but this last order has just pushed too far.

ETA: forgot to mention that what really gets me is that, IMO, their shipping prices
are quite high unless you spend enough for free shipping. If I pay for priority shipping sometimes as much as 9 bucks for a 20 or less order, I would expect it to get to my door in less than a week. Not a month later!


Laura

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misfit
PeaNut

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Posted: 1/16/2013 8:58:21 AM
I have no experience with them...but was going to place an order...decided to ask the peas first...based on the responses..i've decided to pass, I don't need that kind of stress

TeamSteve
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Posted: 1/16/2013 9:17:40 AM
I ordered my Cameo from them. They always kept me posted on the status of my order. I knew I was going to have to wait a bit for it so no surprise there. It came in the time frame that they told me it would.



___________________________________________________________

While we may never
know the pain or
struggles of a rescue dog
the love they show
is unlike any other...

Cricutgirlg
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Posted: 1/16/2013 9:19:00 AM
I haven't ordered from them in over 1 1/2 yrs, but I had generally good service before, but a couple times the wait was longer than usual. I wouldn't order from them now because things seem to have changed and its too aggravating to deal with them.

luv my son
PeaAddict

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Posted: 1/16/2013 9:31:40 AM
I posted this on another thread, but I placed an order on 12/22 and it hasn't shipped. I sent an email and nothing. Sent another email and it said something about not receiving my email. That's funny because they sent me an email to tell me that. Next I call, but don't talk to anyone. I left a vm and get an email telling me they need me to email them because they are having phone problems. How did they find my email without the order # I left on my vm. How convenient. I email and they have email problems. I call and they have phone problems. Yeah right!

Chihuahuax3
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Posted: 1/16/2013 9:40:09 AM
I ordered an EClips from them with no problems...mats and blades too. I heard they were slow so I was prepared for that but all my items came fairly quickly.

scrpnmomof4
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Posted: 1/16/2013 10:45:53 AM
I have never had an issue with them!!!



Yep...I pin!!!

mama nay
StuckOnPeas

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Posted: 1/16/2013 11:34:57 AM
I always eventually get my stuff. But it does take quite a while.


~~Mama Nay~~

purpledaisy
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Posted: 1/16/2013 11:45:19 AM
I ordered from them once and didn't have a problem with that order.


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ElsaBelle
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Posted: 1/16/2013 12:48:13 PM

Several people have shared issues with them, but I received my Cameo with absolutely no problem.


Same here. When I ordered I was aware that I wouldn't get my Cameo for a couple of weeks but surprisingly it showed up in less than a week.


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rsmobley85
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Posted: 1/16/2013 12:57:04 PM
I will never order from them again. To many occasions I have ordered and the service is not up to par in my book.

I have several other places I shop with excellent service.

Sharon


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mommyfor b and p
BucketHead

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Posted: 1/16/2013 2:12:43 PM
I FINALLY got my order but it was well over a month before I got it. I finally did get a response back saying that it was because something I had ordered was not in yet and they were having to wait on the shipment until everything came in

hilsmom
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Posted: 1/16/2013 3:02:41 PM
They finally shipped the remainder of the order I placed on October 31. I didn't get the last of it until a few days ago. They were showing the item as available the whole time on their website. I will NEVER order from them again, regardless of price.


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magoosangel
BucketHead

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Posted: 1/16/2013 3:11:33 PM
I think two months is totally unreasonable. Heck I probably would be over whatever I had ordered at that point. I ordered from them once and had no issues; used flat rate shipping options.
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