|Posted: 1/5/2013 1:14:58 PM|Hi peas!
I have a MM Slice and it died on me after a few cuts yesterday. I've been trying to troubleshoot it but am not having any luck. I tried to go to the Making Memories website but noticed there haven't been any recent posts. And the whyslice.com website looks like it's gone.
I can't figure out how to contact Making Memories or Slice. I found Making Memories on Facebook and messaged them but am not sure I'll hear from them. Of course I bought this little guy last year and hardly used him. I have a ton of cartridges I bought during the M's clearance.
I'm hoping some peas can come to the rescue or give me some info. I really would like to get it up and running again. Thanks for your help!
|Posted: 1/5/2013 1:29:10 PM|
Elan Innovations now owns the Slice. The new website is www.slicecrafts.com. Here is the new Facebook page: www.facebook.com/slicecrafts. Good luck!
|Posted: 1/5/2013 2:15:09 PM|
Linda - thank you so much! I knew a pea would know!
I've sent them a Facebook message. Keeping my fingers crossed that they will be able to help me out.
Original Pea #5005
Loc: On the rocky shores of life... AKA Mid-Missouri
|Posted: 1/5/2013 7:02:45 PM|
The new customer service is very helpful. Send an email to:
Slice Customer Care - Elan Innovation
p - 801-383-1945 x114
e - email@example.com
and you should get a response back right away.
|Feeder of Denali, Dakota, Shadow & Kai
|Posted: 1/5/2013 9:42:11 PM|
I had to call them about mine recently and they are all super helpful and nice. Unfortunately they cannot do anything for the original, but they did give me tips to get it going again. (which didnt work). Now Im just saving up for a new one..lol