My vagabond broke
Post ReplyPost New TopicPosted 1/24/2013 by araleiggam in General Scrappin'
 

araleiggam
PeaWee

PeaNut 530,690
November 2011
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Posted: 1/24/2013 3:53:43 PM
I am so disappointed because my sizzix vagabond stop working. It has no power to it and it happened in the middle of using it. I called sizzix and they told me the couldn't do anything for me because I had it for over a year my warranty ended at a year. I only had it for 14 months. They did offer me another one for $150 with free shipping but I wasn't goi g to want that. Has anyone had a problem with it?
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FLCindy
Ancient Ancestor of Pea

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June 2004
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Posted: 1/24/2013 4:24:55 PM
I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.


Cheers from Southeast Sunny Florida!
Cindy

papersilly
Don't let the dreamkillers get me

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October 2003
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Posted: 1/24/2013 4:32:52 PM
oh no! Sorry that happened to you. I have one too and I love it. Guess I would be out of luck too since I've had mine for over a year.



BeckyK
PeaNut

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Posted: 1/25/2013 3:07:06 PM
I have one and am really sad to hear this.

FRIDAYNIGHTSCRAPPER
PeaNut

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November 2004
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Posted: 1/28/2013 2:24:56 PM
Mine broke this weekend. I emailed Sizzix last night. Still waiting for a reply. I have used my about 8 times before it stopped working. I would hope their customer service would be better, considering the price we paid!

htstepper
PeaNut

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May 2012
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Posted: 1/28/2013 2:31:55 PM
Wow, I would be super upset! That is terrible customer service. I would be posting on their FB page how bad their CS is.


Heidi

www.bargainshoppermom.com


CaribbeanGirl
PeaAddict

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July 2012
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Posted: 1/28/2013 2:35:57 PM

I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.


FlCindy you are so funny! I am sorry that your machine broke though!

crimsoncat05
PeaFixture

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August 2006
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Posted: 1/28/2013 3:26:12 PM
that sucks!

You'd think, with as expensive as some of this equipment is, that companies would start to offer extended warranties that could be purchased for it. (like the warranty we bought thru Best Buy for our big-screen television, for example...)




"Accepting anything without question is the antithesis of critical thinking and education. ~wren*walk, 8/20/12"


Paisleys Garden
StuckOnPeas

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April 2010
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Posted: 1/28/2013 3:43:38 PM
I paid $60 for a big shot and it's still going strong. I am leery of expensive electronic machines.


I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.


THAT is funny!

doesitmatter?
AncestralPea

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May 2011
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Posted: 1/29/2013 1:47:15 AM
Makes me sad that you invested so much for that machine and that the manufacturer is going to back it


Child of God, follower of Jesus, and so thankful for His presence in my life <><

araleiggam
PeaWee

PeaNut 530,690
November 2011
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Posted: 1/29/2013 2:02:33 AM
Ok so this is what my outcome is!! I emailed Tim Holtz about the machine, and he told me that he was only the designer and that he would call sizzix about it. He did ask me all kinds of questions! I finally got an email today from sizzix. Yay!! they are going to send me a new machine!!!!!!!!!!!!! I'm so happy about that. I just hope that this one is a good one!! Thanks for all your feedback truly appreciated. Hugs Maggie

Jjmikrut143
BucketHead

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September 2012
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Loc: NJ
Posted: 1/29/2013 2:43:27 AM
Try contacting the place where you bought it from maybe they can help you! I know how you feel it's horrible when things break especially when there not cheap! I purchased a bind it all back in October from HSN.com I left it in the box for about 32 days then decided to open it the first time I took it out of the box and went to go use it the back bar was broke and wouldn't work I was so upset especially considering I still haven't paid it off! So I called hsn and of course they wouldn't exchange it for me because it was past the 30 day return policy's, then I contacted WRMK and there gonna send me out a new one! Mind you I called them back in The beginning of November.. Still haven't received it, they told me it was on back order I'm hoping to get it sometime soon!


Jennifer
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