My vagabond broke

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Posted 1/24/2013 by araleiggam in General Scrappin'
 

araleiggam
PeaWee

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November 2011
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Posted: 1/24/2013 3:53:43 PM
I am so disappointed because my sizzix vagabond stop working. It has no power to it and it happened in the middle of using it. I called sizzix and they told me the couldn't do anything for me because I had it for over a year my warranty ended at a year. I only had it for 14 months. They did offer me another one for $150 with free shipping but I wasn't goi g to want that. Has anyone had a problem with it?
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FLCindy
Ancient Ancestor of Pea

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Posted: 1/24/2013 4:24:55 PM
I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.



papersilly
Don't let the dreamkillers get me

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Posted: 1/24/2013 4:32:52 PM
oh no! Sorry that happened to you. I have one too and I love it. Guess I would be out of luck too since I've had mine for over a year.



BeckyK
PeaNut

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Posted: 1/25/2013 3:07:06 PM
I have one and am really sad to hear this.

FRIDAYNIGHTSCRAPPER
PeaNut

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Posted: 1/28/2013 2:24:56 PM
Mine broke this weekend. I emailed Sizzix last night. Still waiting for a reply. I have used my about 8 times before it stopped working. I would hope their customer service would be better, considering the price we paid!

htstepper
PeaNut

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Posted: 1/28/2013 2:31:55 PM
Wow, I would be super upset! That is terrible customer service. I would be posting on their FB page how bad their CS is.


~Heidi




CaribbeanGirl
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Posted: 1/28/2013 2:35:57 PM

I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.


FlCindy you are so funny! I am sorry that your machine broke though!

crimsoncat05
PeaFixture

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Posted: 1/28/2013 3:26:12 PM
that sucks!

You'd think, with as expensive as some of this equipment is, that companies would start to offer extended warranties that could be purchased for it. (like the warranty we bought thru Best Buy for our big-screen television, for example...)




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Paisleys Garden
StuckOnPeas

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Posted: 1/28/2013 3:43:38 PM
I paid $60 for a big shot and it's still going strong. I am leery of expensive electronic machines.


I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.


THAT is funny!

doesitmatter?
Ancient Ancestor of Pea

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Posted: 1/29/2013 1:47:15 AM
Makes me sad that you invested so much for that machine and that the manufacturer is going to back it


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araleiggam
PeaWee

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November 2011
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Posted: 1/29/2013 2:02:33 AM
Ok so this is what my outcome is!! I emailed Tim Holtz about the machine, and he told me that he was only the designer and that he would call sizzix about it. He did ask me all kinds of questions! I finally got an email today from sizzix. Yay!! they are going to send me a new machine!!!!!!!!!!!!! I'm so happy about that. I just hope that this one is a good one!! Thanks for all your feedback truly appreciated. Hugs Maggie

Jjmikrut143
PeaAddict

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Posted: 1/29/2013 2:43:27 AM
Try contacting the place where you bought it from maybe they can help you! I know how you feel it's horrible when things break especially when there not cheap! I purchased a bind it all back in October from HSN.com I left it in the box for about 32 days then decided to open it the first time I took it out of the box and went to go use it the back bar was broke and wouldn't work I was so upset especially considering I still haven't paid it off! So I called hsn and of course they wouldn't exchange it for me because it was past the 30 day return policy's, then I contacted WRMK and there gonna send me out a new one! Mind you I called them back in The beginning of November.. Still haven't received it, they told me it was on back order I'm hoping to get it sometime soon!


Jennifer

jimsue001
PeaWee

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Posted: 1/21/2014 7:44:13 AM
Had a few electrical probs too.
My Vagabond started smoking. What had happened was that parts had 'fallen off' the printed circuit board under the switch and were arcing. Fortunately i have someone who was able to rebuild it.
There is a fuse on the board but you have to dismantle the machine to get to it!
If you need tips on how to dismantle it i'd be happy to help.
By the way - this morning mine started making crunching noises.
I dismantled it and have found that the teeth have been stripped off the cogs. I hope Sizzix UK can supply me with spares.

TeamSteve
Don't shop...Adopt.

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Posted: 1/21/2014 8:50:54 AM

I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.







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Scrapn Nana
PEAring through my camera lens

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Posted: 1/21/2014 9:17:46 AM

I'd sell your dies and get a cameo. Then, I'd send the vagabond to Tim. I'd encourage him to use the parts for his scrapping and mixed media art.



I broke out laughing when I read this!


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jimsue001
PeaWee

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January 2014
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Posted: 1/21/2014 9:25:34 AM
Had a few electrical probs too.
My Vagabond started smoking. What had happened was that parts had 'fallen off' the printed circuit board under the switch and were arcing. Fortunately i have someone who was able to rebuild it.
There is a fuse on the board but you have to dismantle the machine to get to it!
If you need tips on how to dismantle it i'd be happy to help.
By the way - this morning mine started making crunching noises.
I dismantled it and have found that the teeth have been stripped off the cogs. I hope Sizzix UK can supply me with spares.

gbates1
PeaNut

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Posted: 1/21/2014 11:41:06 AM
TeamSteve-you made me laugh! Thank you.


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cmpeter
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Posted: 1/21/2014 12:05:58 PM
Glad the Op had a happy resolution.

One other option for future purchases is to use a credit card that offers purchase protection. Mine does and they will double the manufacturer's warranty.


Cindi
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