Loc: in my scrapbooking room
|Posted: 1/28/2013 10:40:19 PM|
returns? I went there over the week-end and I got a defective punch. I really wanted this punch because it kinda look like a doily and would be perfect for PL to journal on. It just will not punch all the way through. I had my husband try as I thought I was just weak or something and it doesn't work for him either.
The greatest gift of all was given at Christmastime....
12x12 layouts for 2014--75
Loc: SE Wisconsin
|Posted: 1/28/2013 10:42:39 PM|
I've had good experience with returns. Should be no problem.
Loc: Would rather be somewhere else.
|Posted: 1/28/2013 10:43:11 PM|
They should take it back. I've had some issues with a tape runner and they exchanged it for me.
|Camera: Canon Rebl EOS T3i
Lenses: 18-55mm, 55-250mm
Flash: Speedlite 430EX ll
|Posted: 1/28/2013 10:47:29 PM|
They are great with returns, I had a clogged mist and they took it back with no problem.
|Posted: 1/28/2013 11:09:42 PM|
I also had a defective punch from them (a WRMK corner chomper). They wouldn't take it back unless I had the original packaging.
|Posted: 1/28/2013 11:15:26 PM|
You need your receipt.
|Posted: 1/28/2013 11:20:37 PM|
I work at Archivers in Utah. It's nice if you do have your receipt, but take it in and show them the problem and I'm sure they will be willing to help you out, whether it's returning your punch or contacting the vendor about the problem. We have always been really good about returns so just ask!
Ancient Ancestor of Pea
|Posted: 1/29/2013 1:34:23 AM|
They have good cs, they will exchange it for you.
|Child of God, follower of Jesus, and so thankful for His presence in my life <><|