Does anyone know Archivers policy on
Post ReplyPost New TopicPosted 1/28/2013 by mommamoonrn in General Scrappin'


PeaNut 128,766
February 2004
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Loc: in my scrapbooking room

Posted: 1/28/2013 10:40:19 PM
returns? I went there over the week-end and I got a defective punch. I really wanted this punch because it kinda look like a doily and would be perfect for PL to journal on. It just will not punch all the way through. I had my husband try as I thought I was just weak or something and it doesn't work for him either.


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PeaNut 418,377
April 2009
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Loc: SE Wisconsin

Posted: 1/28/2013 10:42:39 PM
I've had good experience with returns. Should be no problem.

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PeaNut 376,447
May 2008
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Loc: Would rather be somewhere else.

Posted: 1/28/2013 10:43:11 PM
They should take it back. I've had some issues with a tape runner and they exchanged it for me.

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PeaNut 434,398
August 2009
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Posted: 1/28/2013 10:47:29 PM
They are great with returns, I had a clogged mist and they took it back with no problem.
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PeaNut 566,163
September 2012
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Posted: 1/28/2013 11:09:42 PM
I also had a defective punch from them (a WRMK corner chomper). They wouldn't take it back unless I had the original packaging.


PeaNut 104,220
August 2003
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Loc: Wisconsin

Posted: 1/28/2013 11:15:26 PM
You need your receipt.


PeaNut 575,676
December 2012
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Posted: 1/28/2013 11:20:37 PM
I work at Archivers in Utah. It's nice if you do have your receipt, but take it in and show them the problem and I'm sure they will be willing to help you out, whether it's returning your punch or contacting the vendor about the problem. We have always been really good about returns so just ask!
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PeaNut 509,811
May 2011
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Posted: 1/29/2013 1:34:23 AM
They have good cs, they will exchange it for you.

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