Does anyone know Archivers policy on

Two Peas is Closing
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Posted 1/28/2013 by mommamoonrn in General Scrappin'
 

mommamoonrn
PeaFixture

PeaNut 128,766
February 2004
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Posted: 1/28/2013 10:40:19 PM
returns? I went there over the week-end and I got a defective punch. I really wanted this punch because it kinda look like a doily and would be perfect for PL to journal on. It just will not punch all the way through. I had my husband try as I thought I was just weak or something and it doesn't work for him either.


Becky

The greatest gift of all was given at Christmastime....

12x12 layouts for 2014--75


sorfammom
PeaAddict

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April 2009
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Posted: 1/28/2013 10:42:39 PM
I've had good experience with returns. Should be no problem.

pilotswife2008
Going Up

PeaNut 376,447
May 2008
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Loc: Would rather be somewhere else.

Posted: 1/28/2013 10:43:11 PM
They should take it back. I've had some issues with a tape runner and they exchanged it for me.


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cakebe
PeaNut

PeaNut 434,398
August 2009
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Posted: 1/28/2013 10:47:29 PM
They are great with returns, I had a clogged mist and they took it back with no problem.
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Cade387
PeaNut

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September 2012
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Posted: 1/28/2013 11:09:42 PM
I also had a defective punch from them (a WRMK corner chomper). They wouldn't take it back unless I had the original packaging.


denij1
PeaNut

PeaNut 104,220
August 2003
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Loc: Wisconsin

Posted: 1/28/2013 11:15:26 PM
You need your receipt.

kaleyanne
PeaNut

PeaNut 575,676
December 2012
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Posted: 1/28/2013 11:20:37 PM
I work at Archivers in Utah. It's nice if you do have your receipt, but take it in and show them the problem and I'm sure they will be willing to help you out, whether it's returning your punch or contacting the vendor about the problem. We have always been really good about returns so just ask!
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doesitmatter?
Ancient Ancestor of Pea

PeaNut 509,811
May 2011
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Posted: 1/29/2013 1:34:23 AM
They have good cs, they will exchange it for you.


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