Does anyone know Archivers policy on
Post ReplyPost New TopicPosted 1/28/2013 by mommamoonrn in General Scrappin'
 

mommamoonrn
PeaFixture

PeaNut 128,766
February 2004
Posts: 3,544
Layouts: 39
Loc: in my scrapbooking room

Posted: 1/28/2013 10:40:19 PM
returns? I went there over the week-end and I got a defective punch. I really wanted this punch because it kinda look like a doily and would be perfect for PL to journal on. It just will not punch all the way through. I had my husband try as I thought I was just weak or something and it doesn't work for him either.


Becky

The greatest gift of all was given at Christmastime....


sorfammom
PeaAddict

PeaNut 418,377
April 2009
Posts: 1,365
Layouts: 28
Loc: SE Wisconsin

Posted: 1/28/2013 10:42:39 PM
I've had good experience with returns. Should be no problem.

pilotswife2008
Going Up

PeaNut 376,447
May 2008
Posts: 1,520
Layouts: 24
Loc: Would rather be somewhere else.

Posted: 1/28/2013 10:43:11 PM
They should take it back. I've had some issues with a tape runner and they exchanged it for me.


Camera: Canon Rebl EOS T3i
Lenses: 18-55mm, 55-250mm
Flash: Speedlite 430EX ll






cakebe
PeaNut

PeaNut 434,398
August 2009
Posts: 138
Layouts: 2

Posted: 1/28/2013 10:47:29 PM
They are great with returns, I had a clogged mist and they took it back with no problem.
Uploaded with iPhone client

Cade387
Will I ever get to Buckethead?!

PeaNut 566,163
September 2012
Posts: 400
Layouts: 1

Posted: 1/28/2013 11:09:42 PM
I also had a defective punch from them (a WRMK corner chomper). They wouldn't take it back unless I had the original packaging.


denij1
PeaNut

PeaNut 104,220
August 2003
Posts: 441
Layouts: 3
Loc: Wisconsin

Posted: 1/28/2013 11:15:26 PM
You need your receipt.

kaleyanne
PeaNut

PeaNut 575,676
December 2012
Posts: 39
Layouts: 0

Posted: 1/28/2013 11:20:37 PM
I work at Archivers in Utah. It's nice if you do have your receipt, but take it in and show them the problem and I'm sure they will be willing to help you out, whether it's returning your punch or contacting the vendor about the problem. We have always been really good about returns so just ask!
Uploaded with iPhone client

doesitmatter?
Ancient Ancestor of Pea

PeaNut 509,811
May 2011
Posts: 6,537
Layouts: 27

Posted: 1/29/2013 1:34:23 AM
They have good cs, they will exchange it for you.


Child of God, follower of Jesus, and so thankful for His presence in my life <><
Post Reply . Post New TopicShow/Hide Icons . Show/Hide Signatures
Hide
{{ title }}
{{ icon }}
{{ body }}
{{ footer }}