Sihlouette MAC question

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Posted 1/30/2013 by She-La in General Scrappin'
 

She-La
PeaNut

PeaNut 982
July 1999
Posts: 72
Layouts: 0

Posted: 1/30/2013 2:47:42 PM
The sihlouette icon with a little dot under is showing up in my dock. When I click on the Sihlouette icon, the top line shows Sihlouette Studio. I'm unable to quit SS by clicking on Quit SS. By clicking on the icon in the dock, and right clicking to quit I am unable to quit.

When I open up the Applications, the SS has a circle over it with a line through the SS icon.

Also, I have an update to download of SS.

What am I doing incorrectly?

Thanks


SheShe

princesspaperlover
PeaAddict

PeaNut 361,297
February 2008
Posts: 1,654
Layouts: 0

Posted: 1/30/2013 3:00:38 PM
I would uninstall-just go to your applications from a Finder window and drag it to the trash. Empty your trash. Then shut down your computer and restart it.
Go to the Silhouette website and download the latest version of the software for macs, and then install it again and see if that works.


iamdonnaclark.stampinup.net
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Donna/Gigi/Missuslucky
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denij1
PeaNut

PeaNut 104,220
August 2003
Posts: 485
Layouts: 3
Loc: Wisconsin

Posted: 1/30/2013 3:12:12 PM
Restart your computer. The number one rule when troubleshooting is "restart".

Fixes most problems. Sounds like Studio is just hung up.


pennyscraps
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PeaNut 266,613
June 2006
Posts: 10,478
Layouts: 102

Posted: 1/30/2013 6:35:35 PM
You can also do FORCE QUIT from the Apple Icon....


Penny

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princesspaperlover
PeaAddict

PeaNut 361,297
February 2008
Posts: 1,654
Layouts: 0

Posted: 1/30/2013 7:52:41 PM
*denij1*.....i have never seen a circle with a line through the icon, otherwise i would have suggested just restarting too. so strange. well, hopefully she got it working!


iamdonnaclark.stampinup.net
STAMPIN' UP demonstrator!
Donna/Gigi/Missuslucky
Silhouette Cameo lover!!

She-La
PeaNut

PeaNut 982
July 1999
Posts: 72
Layouts: 0

Posted: 1/30/2013 9:18:24 PM
Yes. The Force Quit worked. Thanks!



SheShe

princesspaperlover
PeaAddict

PeaNut 361,297
February 2008
Posts: 1,654
Layouts: 0

Posted: 1/30/2013 11:27:57 PM
Yay!!


iamdonnaclark.stampinup.net
STAMPIN' UP demonstrator!
Donna/Gigi/Missuslucky
Silhouette Cameo lover!!
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