PeaNut 516,416 August 2011 Posts: 838 Layouts: 0 Loc: Florida
Posted: 2/2/2013 11:47:00 PM
What kind of machine is it? Is it the original Sizzix that is red and the handle needs to be pulled down, the Big Kick or Big Shot that you roll the die or embossing folder through? Those do make a slight crackling sound when you run dies through them. If it is the Eclipse, I have never had one of those, so I don't know anything about them. You might try calling or e-mailing Sizzix to see if they can help you.
Yes the machine can be fixed.
first contact sizzix by email. They give you a number.. then phone them.
They will ask you to take a photo of the underside of your machine and set it to them. They want the date tht is on the little white dot.
My parts came within a week to Canada. They were very pleasant to deal with.