How do you USE your Customer Loyalty Points

Two Peas is Closing
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Posted 2/7/2013 by andreakuenzel in General Scrappin'
 

andreakuenzel
PeaNut

PeaNut 528,676
November 2011
Posts: 477
Layouts: 169
Loc: Twin Cities, MN

Posted: 2/7/2013 11:47:19 AM
I have enough points for the 5% discount, but how do I go about using them? I have products in my cart, but nothing is being discounted from them, even when I hit check out. Any help? Thanks!

Keianna
PeaAddict

PeaNut 260,218
May 2006
Posts: 2,153
Layouts: 31
Loc: Missouri

Posted: 2/7/2013 11:51:53 AM
I believe someone said it posts the next day after receiving them. Did you earn them today or yesterday?



andreakuenzel
PeaNut

PeaNut 528,676
November 2011
Posts: 477
Layouts: 169
Loc: Twin Cities, MN

Posted: 2/7/2013 11:55:55 AM
Ohhh.. I earned them today! Thanks for letting me know!

3kidmama
Ancient Ancestor of Pea

PeaNut 268,201
July 2006
Posts: 5,579
Layouts: 8
Loc: Northwoods

Posted: 2/7/2013 12:32:34 PM
But does that mean that it will just automatically discount what is in our carts? Or you we need to add some kind of code?

I really can't understand why this isn't written out somewhere clearly, or why 2 Peas isn't answering addressing questions on their program here on the forum (if they have, I've missed it). Even if they just say, "we are still working out how this will all work and will let you know in the future when the details are finalized..." kind of thing.

It just seems to be being handled so differently than the 2 Peas I've "known" over the past 6 yrs.

jmyao
Baby Pea Step

PeaNut 494,199
January 2011
Posts: 32
Layouts: 0

Posted: 2/7/2013 2:08:19 PM
It's automatically deducted from your cart. You used to be able to see the total discount at the bottom of your cart but after the change in the loyalty program the discount looks different. Now it shows the discount for each individual item where it has the item price. You should see it there if you have earned a discount. Hope that helps!

magoosangel
BucketHead

PeaNut 374,888
May 2008
Posts: 588
Layouts: 0
Loc: SW Florida

Posted: 2/7/2013 2:10:52 PM
I think it should autodeduct once you are qualified. Think but not sure with the changes.

3kidmama
Ancient Ancestor of Pea

PeaNut 268,201
July 2006
Posts: 5,579
Layouts: 8
Loc: Northwoods

Posted: 2/7/2013 2:44:00 PM
Thanks, jmyao! I'll be sure to look for it with my next order.
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