Selphy Cp900 - White Dots

Two Peas is Closing
Click here to visit our final product sale. Click here to visit our FAQ page regarding the closing of Two Peas.

Posted 2/14/2013 by TriciaDoll in General Scrappin'
 

TriciaDoll
PeaAddict

PeaNut 48,731
September 2002
Posts: 1,049
Layouts: 544
Loc: Trabuco Canyon, CA

Posted: 2/14/2013 11:22:55 PM
I just bought a Selphy CP900 tonight. I'm having a problem...white dots appear on the long side (6 inch side) of the print. The dots are spread out about every half inch. What is this? Please help.


Tricia


kleewilkes
PeaNut

PeaNut 441,981
October 2009
Posts: 112
Layouts: 0

Posted: 2/15/2013 5:20:24 AM
there is probably some dirt or dust on the ink cartridge. Take it out and look at it and see.
I had this happen. Just wipe it off put it back in and all should be fine.

TriciaDoll
PeaAddict

PeaNut 48,731
September 2002
Posts: 1,049
Layouts: 544
Loc: Trabuco Canyon, CA

Posted: 2/15/2013 11:19:16 AM
Thanks. We tried to clean it, but it's still there. My husband just spoke with customer service and he had him use a can of air inside, but still there. He told him to return it to Best Buy and get a new one. UGH! I really like it, but dang!



Tricia


CaribbeanGirl
AncestralPea

PeaNut 559,480
July 2012
Posts: 4,259
Layouts: 88
Loc: Hogwarts

Posted: 2/15/2013 11:52:10 AM
Wow! I haven't had any trouble with my Selphy. Hate to hear this.


"I solemnly swear that I am up to no good" - Harry Potter
Uploaded with iPhone client
Show/Hide Icons . Show/Hide Signatures
Hide
{{ title }}
{{ icon }}
{{ body }}
{{ footer }}