OT: Repeated phone calls claiming to be Microsoft!

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Posted 7/11/2013 by sopranomom in General Scrappin'


PeaNut 93,035
June 2003
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Posted: 7/11/2013 6:54:49 PM
We have been harassed for the past 3 months with phone calls several times a day, from somebody with an Indian accent! He or they claim to be authorized Microsoft technicians to help us with computer problems! They are driving us crazy, calling many times a day, always "out of area' in the phone ID. We have told them we don't have a computer, we aren't interested, on the Do not Call list, etc...and it doesn't seem to matter, they continue to call! I googled it and it sounds like a scam that has been around for several years! What can be done about this? Today I asked them what their number was, and he just kept repeating he was from Microsoft, blah blah.... Has anybody else had this happen?

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PeaNut 163,613
August 2004
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Posted: 7/11/2013 6:56:06 PM
Be very careful.
They want remote access to your computer.
Don't let them in.
Hang up
It's a phishing scam and they will steal all your info

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PeaNut 163,613
August 2004
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Posted: 7/11/2013 6:59:55 PM
I was told you can call the phone company and have them blocked
I don't know how it works though without the number

Also, they will sometimes use one of those programs that uses a fake number when they call

You can also have something added to your phone service that tells the caller you don't accept blocked numbers

I have stopped answering my phone if I don't recognize the number.
Because honestly, if someone really needs to talk yo J's they have my cell number and know to call that

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PeaNut 487,706
November 2010
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Posted: 7/11/2013 7:52:41 PM
String them along, see if you get enough information out of them and report them to your local authorities.

It's quite funny they're trying this - even did that to me and we're an Android/Mac household.


PeaNut 563,248
August 2012
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Loc: Florida

Posted: 7/11/2013 7:56:09 PM
Is there an option on your phone to block the number? We get phone calls from Google but it's a machine. we have also gotten phone calls about wanting our printer product number, strange.


PeaNut 233,804
November 2005
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Posted: 7/11/2013 8:04:16 PM
Since they are calls from overseas, there is really nothing you can do to actually stop them. They use different phone numbers. I started hanging up as soon as I realised who they were. Haven't had a call in about a month.i'm sure they will call again.



PeaNut 30,776
February 2002
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Posted: 7/11/2013 8:19:53 PM
My Mom and Dad had been getting those calls for a couple weeks, and on the last call, Dad let the guy talk for a while and then said clearly "Officer, this is the call we've been waiting to trace." The faux "Windows Tech" hung up on him and they haven't been called again since.

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PeaNut 463,295
April 2010
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Loc: New York City

Posted: 7/11/2013 8:26:44 PM
I got those too. First time I said I don't have a PC and they hung up. Second time I said my husband is a police
officer and they never called back.

My mom demanded to speak to a manager and they asked why. She replied that she needs the name of a manager to put into a police complaint. No more calls to them either.

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PeaNut 567,159
September 2012
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Posted: 7/11/2013 10:11:28 PM
Haha, love these responses!!

We've been getting harassed at work -3 to 4 calls a day, all automated - from Google. Been going on for months.


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PeaNut 272,954
August 2006
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Posted: 7/11/2013 10:57:19 PM
I don't answer calls that I don't know. If the caller knows me, they leave a message, and I call back.

DH had his identity stolen years ago, and four years ago my credit card was hacked into in a big way. the financial crimes detective said my identy had probably been stolen, too. Because of those issues, we have an odd message for our voicemail. When scammers hear the message, they always hang up. It starts out like this:

"Fraud and possible identity theft mean we no longer have a normal phone message. ..."

Most scammers hang up right after they hear the word "fraud," and they don't keep calling back, either. Either that, or they use a different number each time (which is possible).

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PeaNut 578,104
January 2013
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Posted: 7/12/2013 8:25:08 AM
Get a whistle and blow it into the phone when they call.
Just put the phone down and walk away leaving it off the hook.
Give them fake information, just make it up.

I had one that called me and said vulgar things to me. I told her that she was breaking the law, and that I was reporting it as we speak. I did report it on https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2

Then, I screamed at the top of my lungs into her ear.


PeaNut 536,638
January 2012
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Posted: 7/12/2013 9:23:21 AM
I get those calls periodically, but several times a day would be so annoying! I love the police reference ideas! I usually say something like 'You are a bunch of scammers, take me off your list!' but them I get another call a month later so clearly this isn't working....
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PeaNut 566,684
September 2012
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Loc: Washington State

Posted: 7/12/2013 10:27:19 AM
Love this, get these calls so often, love the reponse "Is that enough time Officer" lol


PeaNut 553,267
May 2012
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Loc: Ontario, Canada

Posted: 7/12/2013 11:16:37 AM
I got one of these calls just last night! We get them frequently as well. I'll have to try the police reference and see if that works...
I don't understand why this is still going on! Are there really people that they can still fool? This scam was all over the news here and everything....I wouldn't think that anyone falls for it anymore!


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PeaNut 107,256
September 2003
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Loc: Northern California

Posted: 7/12/2013 11:29:21 AM
It's definitely a scam. I hate to admit that I fell for it a few weeks ago. Apparently I've become one of those gullible seniors you hear about. A few years ago, I called Dell about a problem and they had me let them take over remote control of my computer and fixed my problem. Because of that, I thought the same thing was happening this time. But when they asked for money, finally I realized what was happening. Fortunately I did not give them any credit info, and with advice from a friend, I purchased an IObit program that cleaned my computer. At least, I hope it's safe now. Please, everyone, don't be as stupid as me!


PeaNut 287,924
December 2006
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Loc: Wales, UK

Posted: 7/12/2013 2:02:18 PM
My parents (who are in their eighties) had one of these calls recently when I was there. The first one we ignored as 'number unavailable' showed on the number display but the phone rang again within seconds - also 'number unavailable' so I answered in case it was genuine (calls from hospital etc can be listed in this way).

Well I listened to the caller from 'Microsoft' telling me all about the Trojan file on my parents computer and how essential it was for him to fix the problem. I let him go through his spiel for a while before advising him that he probably had a virus himself if he has had reports from my parents server about Trojan files as my parents have no PC or laptop nor do they access the internet with any other device. I told him he was talking a load of rubbish and rung off.

He immediately rang back and said that Microsoft would be sending someone with the cops to enter the house and check to see if I was lying!! He gave his number (a mobile phone) and said he was sitting in his office in Victoria Street in London.

I contacted the police and they asked me to make a report to their fraud department. The threat of a 'team' accompanied by cops coming to the house would well frighten a lot of elderly folk.


PeaNut 274,904
August 2006
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Loc: New Zealand

Posted: 7/12/2013 2:15:32 PM
This is obviously a worldwide problem, as we receive them about 2-3 times a month.
I often say, "No thank you", & then hang up.
My husband on the other hand, swears at them - & then hangs up!
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