Does anyone know what I can do to get my Cuttlebug repaired? My church gave me a Cuttlebug for Mother's day two years ago and the handle broke off. I called Provocraft and they wanted my receipt, which I was not given with my gift! I just wanted the handle replaced, but they insist that I can only get a new one! This is very frustrating and disheartening since I'm not asking for a new one. Any information you crafters have would be greatly appreciated.
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PeaNut 9,568 January 2001 Posts: 5,908 Layouts: 177 Loc: Washington State
Posted: 5/7/2014 12:42:03 PM
I think after 2 years, the warranty is probably expired. If the handle had broken off within 90 days, I'll bet that you would have gotten a replacement. Bummer that it broke--but maybe it's time to upgrade to a bigger one or something different?
Empty nester, Disney lover, Starbucks drinker, scrapbooker forever!