Anyone work at a hospital(admiting clerk ?'s)

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Posted 8/26/2010 by momof3b1g in NSBR Board

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PeaNut 101,810
August 2003
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Posted: 8/26/2010 11:39:16 AM
There is a job opneing at my local hospital. It is for an admititng clerk. I am nervous about applying. Anyone know the ins and outs of this position. By chance? It is working 40 hours every 2 weeks.
The one thing I don't care for is the hours. Its a rotating shift. 6-2:30pm, 7-3:30, 2-10pm, 4-midnight. I am wondering how much i would have to know and how much I would be doing. Anyone know anything?

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Posted: 8/26/2010 1:18:49 PM
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PeaNut 237,257
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Posted: 8/26/2010 1:44:10 PM
I worked as an admitting clerk while I was going to nursing school in a pretty small hospital. I would compare the job to a basic admin-type position. I worked in the outpatient radiology department (so an er admit clerk could be different). Basically, when a pt was scheduled for a radiology procedure (ct, mri, xray, etc.) they checked in at your station... you entered all their demographic information in the computer, made copies of their insurance cards, verified that they had followed all the pre-test prep, and then sent them on their way to radiology. I was somewhat bored with the job, but only because I was in nursing school and young and wanting to get my hands on patients instead of the paperwork. Now I think it would be a great low-stress job!!!

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PeaNut 3,902
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Posted: 8/26/2010 1:47:40 PM
I'm a PT..but work in a hosp..from the sound of the job descrip it sounds like a front desk job. Which means you would be manning a desk where people come in to registar for tests,admit to the hosp, or for the ER,since it's so many shifts. Usually these positions are part time, and there are a bunch of you that rotate thru. You should really call and find out the specific's, as ea job can be different.

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PeaNut 40,561
June 2002
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Posted: 8/26/2010 2:05:54 PM
I worked for two years as an ER admissions clerk for a hospital in my hometown. After I left, my mother took my position as a post-retirement job and stayed there for almost 10 years. When she left she was supervisor of the department.

My duties included:

-Collecting patient demographics and insurance information.
-Calling insurances to verify eligibility.
-Collecting copays for services.
-Acting as a liason between patients in the waiting room and the staff in the ER (biggest pain in the rear).
-Entering ER charges and preparing the charts for the coding department.
-Abstracting statistical data from the ER log book (which ambulances brought patients in, how many patients were admitted to the inpatient unit, how many died, average time in the ER, etc.).

I really liked the job, but I *hated* my supervisor. She was a real witch. I was 19 at the time and she told me I had to work Thanksgiving day & eve as well as Christmas eve & day becuase I didn't have any "family."

To be honest, I really didn't need to know much to do my job. It was basic data entry skills and eventually I learned all the ins & outs of the insurance.

Depending on the size of the hospital you are working in, it can get a little stressful at times.

You might also want to find out what thier holiday policy is. Our hospital required employees to work one summer holiday (Labor Day, July 4th or Memorial Day) and one winter holiday (Christmas, New Year's or Thanksgiving). They broke the winter holidays up into smaller shifts so you didn't actually work a full eight hours, which was nice.

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PeaNut 101,810
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Posted: 8/26/2010 2:12:23 PM
Thanks, I hope its not the ER. It says hospital and care center. My sons gf's mom does do this job in the ER. I did apply. Guess I will see
if I even get a call. They take aps until the 6th. If its low stress that would be nice. Its is a small town hospital.

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PeaNut 260,865
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Posted: 8/26/2010 3:20:47 PM
I worked in a hospital part time until just recently and did the same job full time when my kids were little.

I loved it but it's not for everyone. in my case, I worked on a maternity floor so I answered phones, entered doctor;s orders, did admisisons, answered call bells,birth certificates, death certificates, held babies, fed babies,etc. I loved it as it was always something different and the people I worked with were great-several are close friends to this day.

it could be stressful at times during an emergency, but only because you are trying to prioritize very, very quickly. for example, a baby stops breathing, you have to sound the alarm, call a doctor (and know in a split second WHICH doctor to call)go watch the babies in the nursery, know immediately which orders to enter, calm family members down, etc. a mistake could seriously cost someone their life (now granted, I didnt do patient care but sending the doctor to the wrong room, entering an order wrong, typing in the wrong blood type, etc could have very serious consequences.

<forgot to add> some doctors can be really mean, especially when they are stressed out during an emergency- if your feelings get hurt easily or you have trouble standing up for yourself, you could get pushed around a lot. I know at one time or another my colleagues had hurt feelings about being yelled at by a doctor or nurse or spoken to sharply. a lot of the time you get shit for mistakes you didn't even make. often times the admin person is low man on the totem pole so you can get abused more often.

I know I'm probably not making it sound great but I really did like the job!!


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