Dumb Amazon Question

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Posted 2/5/2013 by scrapmingo in NSBR Board


PeaNut 173,756
October 2004
Posts: 2,047
Layouts: 18
Loc: Maine

Posted: 2/5/2013 8:55:08 AM
I need to contact Amazon as they have bungled the shipping on an item (again) and it is floating in nowhere land- Fed Ex cant help me, tells me to contact Amazon. I go into my account and no matter what way I try to get there, I simply get put into the Help section and can't find any way to actually contact them. I know it has to be right in front of me, but I can't find it. Anyone able to help direct me? Thanks!

Burning Feather
I conceived but I can't see you

PeaNut 158,336
July 2004
Posts: 37,887
Layouts: 3
Loc: Ain't no black widow serial killer going to get between me and my man

Posted: 2/5/2013 9:01:00 AM
Here's their customer service number.

you can reach us at 1-866-216-1072 to use our automated customer service system.


Ancient Ancestor of Pea

PeaNut 38,979
May 2002
Posts: 5,873
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Loc: Anywhere one or more of my kids are

Posted: 2/5/2013 9:01:32 AM
1 (866) 216-1072


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Miss Ang
I'm a Toilet Paper Pea. Are you?

PeaNut 26,443
January 2002
Posts: 12,621
Layouts: 398
Loc: Illinois

Posted: 2/5/2013 9:01:53 AM
Sign in
Go to: Your Account
Scroll all the way down towards the bottom and you'll see: "Let Us Help You". Go to: Customer Service
Then over to the right you'll see a yellow tab that says "Contact Us".
You fill out your issue and then choose email/phone/chat. I have used the chat feature several times and always had my problem resolved.


Ancient Ancestor of Pea

PeaNut 257,022
April 2006
Posts: 8,640
Layouts: 5
Loc: USA

Posted: 2/5/2013 9:05:15 AM
I chose phone out of the email/phone/chat choice a couple of nights ago. I entered my phone number and before I could take my hand off the computer mouse, my phone rung. Neat. Amazon customer service is great.

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PeaNut 173,756
October 2004
Posts: 2,047
Layouts: 18
Loc: Maine

Posted: 2/5/2013 10:41:20 AM
Thank you guys very much, I really appreciate the help!

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