So irritated. A WWTPD, especially for librarians. **FINAL UPDATE**

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Posted 5/1/2013 by Ms. GreenGenes in NSBR Board
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Ms. GreenGenes
AncestralPea

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Posted: 5/1/2013 6:30:42 PM
FINAL UPDATE:

The circulation manager got back to me almost a week later than she said she would, which concerned me, but they are going to allow me to keep my book. ))) I am very, very grateful! Think I'll make a donation to the library when I stop by.

UPDATE:

I sent an email on 5/2 to the Circulation Manager for the entire metro library system. I explained my situation, and provided the same proof I offered at the branch, as well as the only proof I could think of, which is that I KNEW that library had not purchased that item, but that it had to have been considered a donation, because I KNEW how they'd gotten it.

I received a reply yesterday that she was checking into the situation and would get back with me next week.

I replied with a thank you, and also offered that I realized I could have saved us all some time and trouble by just "losing" the book and paying the fine, but that I felt honesty was a better policy. I am hoping they realize that if they want to encourage honesty among their patrons, that they need to not encourage lying or stealing (ex: those who "lose" books) by discouraging those who do come to them honestly. There are no other options, if you want to take an honest approach, that I can think of. Just taking and paying for the book is certainly easier!

I will update when I get a response.

********************************8

This is an odd situation, I know. Per the Pea rules, here's the (hopefully) complete backstory.

Five years ago, my last grandparent, my mother's mother, passed away. Among her belongings was a book written by a local woman about the local history of the township that my grandparents, and several ancestors, lived in. My grandparents were credited by name in the book, presumably because they provided some specific history about themselves that was included in the book.

When she passed, it was given to me, as the family genealogist. I scoured it for information, and gleaned a ton of info about my ancestors. I put it aside after I had found everything that I could possible find in it. Later I went to look for it, and couldn't locate it. However, we put our house on the market and I assumed I had packed it away already, and thought nothing of it. Then I got pregnant, and we took the house off the market. I forgot about the book, as I had no time for genealogy then. The baby arrived (this was #3, his brother was 2yo and I had a 7 yo with medical issues), and life was very chaotic then. 15 months later, I got pregnant again, and again, life was even more hectic. When the baby hit about 6 months, we put the house on the market again. The house sold in five days; fast forward through a furious process of packing, house hunting, and eventually deciding to build. We just moved into the new house a couple of months ago.

I share all that to say that genealogy has been the last thing on my mind for the last several years. (Yes, this is important to the story.)

So since we moved here and I unpacked my books, it struck me again that the book is still missing. Then I come across something online that referenced info that I've been looking for, that was supposedly in that book. So, I went to the local library (this is a small town), hoping they'd have a copy.

They did!!! I grabbed it up, came home, and eagerly started flipping through it...only to find my own writing, and my notes and highlights in it. No question, it's my book.

I remembered that I had once gone to that branch to look for some other local history books, which I cross-referenced with this one, and must have returned them all, including my book, to the library.

I realized that my story might sound a bit suspect if I just went and asked for it back, but I did take my family history album that is obviously years worth of work, and it shows all the family names and relationships to me that I had highlighted in the book. It also shows my grandparents, whose book it was, and shows documented proof of my relationship to them, in case they really wanted to verify my story.

This last week, my kids have all been sick (all 4!), so I couldn't get there until this morning. I told the clerk my story, and she was confounded as to how to respond, and told me her manager would have to handle it, and that she would be in around noon, which was an hour later. She took my phone number so her manager could call me. She also asked a coworker if her manager would have any meetings or such that might delay her responding to the situation, and her coworker said there were none.

By 3 this afternoon, when I was finished with my errands, I'd had no response, so I stopped back by on my return home, and met the manager. She was immediately dismissive and in total attack mode. The book had been marked as their property in late June, 2008...less than a year after Grandma died, and just before I discovered my third pregnancy. So yes, the timing fits when I would have been working on the book last.

She insisted my proof of my family connection was irrelevant because I had currently had the book in my possession for a week and could have easily highlighted the information that was in there. (Possible, but as a bibliophile, I am appalled at the assertion that I would defile a library book, and feel that's an unnecessary insult to a stranger.) I argued that based on that logic, likely she would have made the same response had I called first thing the following morning, ASAP, and she agreed she would have, so in essence, she's completely dismissing the only proof I have. She wanted to know why I hadn't been back to get it in five years; I explained my circumstances, and that I had no idea where it was. She insisted that they had taken the book as a donation, because they would have no other way of verifying whose it was, and now it's "public property", even though they know they neither bought it nor were gifted it. I asked if any of my markings had been noted when it was "donated"; she blew that question off as if they were simply too busy to have done such a thing. (I guarantee that if they'd found those in the book after someone checked it out, they would have charged fees for the "damage".) She insisted the book has been checked out frequently in the last five years, and it is their only copy. True, I'm sure, that they have no more copies, because the book is no longer in print, and it was a small release to begin with.

But it's mine. It would have been easy enough to find a book without library markings as you're checking in returns, realize there's a pile of similar local history books in there, and make the connection, no?

But no, that's not what they did. And now I'm screwed, I think.

I know I can keep the book and pay the fine, but I'm afraid it would be outlandish, considering I'm sure they'd charge the replacement value, which would be high because it's no longer available. (I thought about writing a letter stating that I was happy to cover their purchase costs, which I happen to know was ZERO - ha!)

I thought about writing to a superior. yes? No? What do I do?

This is a crazy situation, but the book not only helps me in my research, but it belonged to both my grandparents, and their history is in there, in print. The sentimental value alone is huge. I know I made a mistake, but it's an honest one, and I think her response is rude and ridiculous. How many people actually come in and ask for their book back? It's not like this happens all the time. Or does it?

What do I do?



~ Tracey

megmc
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Posted: 5/1/2013 6:37:26 PM
I worked as a library tech, and I would have just snuck the book back to you and pulled the card.

They won't give it to you tho, because librarians are a fierce bunch.

El*Em*I
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Posted: 5/1/2013 6:37:51 PM
I'd "lose" it and pay the replacement fee. It's usually a set price plus admin fees. It's not actually that high.


Not necessarily the right thing to do but I'd do it.

Cheers
Ro


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Epeanymous
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Posted: 5/1/2013 6:37:55 PM
I am not a librarian, but I would think that they would keep acquisitions records. I work at a university and have a hard time imagining that one of the many students who has left a book they own in the library would return to find that their book had been put in the stacks.

blondiek237
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Posted: 5/1/2013 6:38:41 PM
As a LAST DITCH effort, I would keep the book, tell the library that I lost it and pay them the fine. Tell them to prove you didn't lose it

Christine58
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Posted: 5/1/2013 6:40:14 PM
I'd ask to see where and how they bought the book...it's obvious that it's yours. If she has a supervisor, ask to speak to that person.

Oh and if that doesn't work, offer to buy it once they can prove they bought it,



Some people only dream of angels, I have held one in my arms.





Peal
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Posted: 5/1/2013 6:43:09 PM
I would keep it. But I'm unscrupulous.

Try a search and see if there is a copy available anywhere to buy. Also, maybe post an add in the local paper asking if anyone else in town has one they would be willing to sell/give you. If yes, get that one and return it to the library. With the inscription:

"Donated to the Just This Side of Crazy Public Library by Ms. GreenGenes on XX/XX/XXXX. This copy if for the benefit of the public, the copy my grandmother bequeathed to me is for my personal use."

I'm also snarky.

My grandmother published a book like that about her town and family and I would be very upset if I lost it to the library.


Christina

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Mary Kay Lady
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Posted: 5/1/2013 6:49:11 PM

I think, if I were you, I would't return the book. When they start sending you fine reminders just tell them you "lost" the book and ask how much you owe. It depends on the book, but I think at our library it's under $100. I realize that's a lot of money, but since this is your family history it might be the only option for getting it back.

Good luck.


meridon
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Posted: 5/1/2013 7:02:01 PM
Besides the librarian you spoke with, is there any additional "bureaucracy" you could try to work with? I'm thinking that in my town we have a "Friends of the Library" board and our local politicians use it as a springboard of sorts to launch their careers....several over the years have started there and then run for city council or school board, etc. Anyway, my point is that is there anyone else other than staff you could contact? Or maybe contact your city councilman or alderman, etc......my thought there is that if you were having trouble with a federal agency you'd contact your congressman, so since this is local, contact the local equivalent?

On a personal level, I think I might just have to "lose" it and pay the fine. Or more likely have a good friend do it for me and pay them back for whatever the fine is.


"Patience is knowing it will happen and giving it time to."---Rodney White

likescarrots
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Posted: 5/1/2013 7:09:43 PM

They won't give it to you tho, because librarians are a fierce bunch.


That's a pretty awful thing to say, if I were the library director I would have given the book back, it is clearly just a misunderstanding. And most librarians I know would be as accommodating as possible. I find librarians to be much more of a 'kind bunch' than a fierce bunch.

I'm guessing any acquisitions info will probably say the book was 'donated', because (at least at my public library) often people will donate books through the book drop. Since it's been so many years they probably just considered it that.

You could do as someone else said, borrow the book and 'lose' it, at a fee. Or you could try to go to the library board of directors and plead your case. If the lady you spoke with is the circulation manager, you might try going to someone in tech services or the library director, it's hard to know how many steps above this lady there are since we don't know your library or how big it is.

kimberly38
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Posted: 5/1/2013 7:12:22 PM
I am sorry to say, but in my opinion, you are the one that misplaced the book. It is not the library's fault and they should not have to take the repurcussions of your mistake, no matter what the situation is/was.

I think you either chalk it up to a loss or you keep the book and pay for it's replacement, which as you said, they might not be able to do so, as it was a special copy, so it might be very costly.

It jsut depends on how much youwant the book and how much you are willing to pay.

But, since you already talked to the manager, if it somehow did not get returned after you were the last perosn to check it out, it could be considered stolen.

Gsquaredmom

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Posted: 5/1/2013 7:18:32 PM
You returned it with other books---they knew it was yours and should have contacted you.

Go higher up, to the board.

If they say no, forget to return it and pay the fine. It is usually a standard fee, sort of an aeverage price to cover books. At my library it is something like 19 dollars, which is irritating if it is a 2 dollar paperback, nice if the book was more, but it covers administration fees, as well.



twinsmom-fla99
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Posted: 5/1/2013 7:22:52 PM

I am sorry to say, but in my opinion, you are the one that misplaced the book. It is not the library's fault and they should not have to take the repurcussions of your mistake, no matter what the situation is/was.
What repercussions? That they lose a book that they never paid for and that they should have at least taken some steps to find the owner?

I say go up the chain of command and be a total PITA. It's your book, and you have evidence to show that. I wouldn't back down without a fight.

eebud
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Posted: 5/1/2013 7:28:06 PM
I would probably pay the fine and keep the book. Is this book considered a genealogy book? If it is, you might want to check http://higginsonbooks.com/ to see if you can get a copy. They have tons of books that they print on demand. I was able to get one of my dad's side of the family at a very reasonable price. I know you would rather have the one that was owned by your grandparents but maybe if you are able to find another copy, the library will accept it in trade.





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likescarrots
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Posted: 5/1/2013 7:37:46 PM

You returned it with other books---they knew it was yours and should have contacted you.


How would they know that? I'm assuming OP put all the books in the book drop, libraries get tons of books in their book drops, there would be no way to tell who gave the book, unless she handed it to a staff member herself, and even then, like I said, many people donate books like that, it's unlikely the library knew who the book belonged to.

HouseLady23
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Posted: 5/1/2013 7:47:45 PM
As much as I would want the book - I would feel guilty keeping it and paying the fine.

But, I would find a copy somewhere and bring both books in as a good faith gesture. I'd donate the other book and keep my copy.

It's an unfortunate situation and you should get the book back but knowingly keeping the book and paying the fine is not the right thing to do.


SockMonkey
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Posted: 5/1/2013 7:53:59 PM
Librarian, here.

I'd have given you the book. Why create bad relationships with patrons? Who would work that hard to "steal" a library book? She sounds controlling and a lil' bit cray-cray. If it's been checked out that frequently, I'd invest in a new copy and give you yours. If it could have been weeded, then I'd just hand it over to you with my blessing and weed it from the system.

See if you can speak with a branch/library system manager who might be able to help.


They won't give it to you tho, because librarians are a fierce bunch.


You bet your sweet ass we are. RAWR!

JudyC42
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Posted: 5/1/2013 7:57:06 PM
Librarian here: I frequently have people donate books by dropping them in the book return. I usually hang on to them for awhile -- a few weeks, in case they were returned in error. After that, if it is something we can use, I will access it and put it in the collection. Otherwise, it goes into the donations for the church mission book sale (I am a church librarian). When I worked in the Public Library, the genealogy department would get family histories donated to their collection and use them with no questions asked. Since you didn't notice it for 5 years, I think you should just consider that others may find it useful and make it a donation. If you MUST have it back, then the simplest was is to "lose" it and pay for it.

***Kate***
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Posted: 5/1/2013 8:02:37 PM
I am with Sock Monkey. My students will say I am the nicest and the meanest, mixed together in one body! But, I wouldn't want to fight about a book that I had percieved as donated.



Darcy_Collins
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Posted: 5/1/2013 8:08:36 PM
There's a genealogy book in our local library I desperately want to keep. I even asked to buy the book or make a donation to the library. No dice. It has a lot of my family's history and I just can't find a copy anywhere else. I toyed with "losing" it - but just couldn't do it.


pennyring
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Posted: 5/1/2013 8:20:06 PM

I know I can keep the book and pay the fine, but I'm afraid it would be outlandish, considering I'm sure they'd charge the replacement value, which would be high because it's no longer available.


Do this. I guarantee they won't charge you that much.

I've done it before. The charge was $20. Totally worth it.




Ms. GreenGenes
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Posted: 5/1/2013 8:53:22 PM
Sorry, had to go get the kids to bed.

Thanks for the input, everyone.

Yes, this is a small library and small town, but it is part of a larger metro public library. I just went and looked, and the main branch has four copies on the shelf for use (they do not allow them to be checked out). So now I don't feel so bad about wanting mine back.

I'm going to contact someone higher up the chain. Do I go to the top guy, or is the circulation manager a better bet? Or do I just go to the manager of the branch? I'm not sure that's who I spoke to today.


~ Tracey

KimberlyR
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Posted: 5/1/2013 9:05:45 PM


Let's say the OP accidently returned the book along with other books. How exactly is the library supposed to know what private citizen the book belonged to? Is the OP's name or phone number inside the book?

You returned it with other books---they knew it was yours and should have contacted you.



I think the library should just give you the book (or you pay a small fee for it) but if you accidently returned it or left it in the house when you moved, it really is your fault and not theirs unless your name and/or phone number was in it and they just didn't contact you.

benem
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Posted: 5/1/2013 9:17:47 PM
First, that manager is a complete and utter asshole. I say this as a librarian.

That said -- if you mistakenly stuck the book into the library slot with other returns, even of it was marked up, they of course assumed it was a donation. They are then within their rights to do whatever with it, including selling it, adding it to their collection, or recycling it.

If the manager was any kind of librarian, ALL markings in the book would be in their records as damage. Otherwise how can THEY prove that a borrower damaged or didn't the book when they checked it out.


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Ms. GreenGenes
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Posted: 5/1/2013 9:32:32 PM

Let's say the OP accidently returned the book along with other books. How exactly is the library supposed to know what private citizen the book belonged to? Is the OP's name or phone number inside the book?


No, it is not. I am fully aware of that. I wasn't sure, when it was given to me, that I was going to be allowed to keep it, and thus did not ever put my name in it. However, 1) the library is small; 2) the local history/genealogy department in this branch consists of two very small shelves of books, encompassing not only local history, but state and national history on those two shelves. Maybe 30-40 books total, and possibly 8-10 local history books. If one person returns 5 or 6 of those books along with one non-library book on the same topic, it's not difficult, in my mind, to make the connection that the same person would have returned all the books on that subject.

Benem, I fully am aware that they are entitled to believe that my book was a donation, and in fact, she did say that their typical procedure is to leave out any "donations" that come through the book return box for a short time to see if someone reclaims the book. Had I known I had made this mistake, I would have returned ASAP for the book, and as soon as I did figure it out, I was there ASAP to try to correct my mistake. That's the best I could do.



~ Tracey

benem
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Posted: 5/1/2013 9:45:49 PM
I'm glad some other librarians chimed in bc there was so much misinformation on here...

Ok if the OP talked to the library DIRECTOR, that trumps the circ manager. So the circ manager can't help you. OP said she talked to the library manager? Who was being a pill.

OP, you have no way to prove the book is yours. Yes, people DO mark up books in order to claim they were "theirs". All the time.

If you spoke to the library manager you cannot just claim you lost it, bc she will know that's a lie. Guess what, she can block your card in her library AND the whole system. Forget about ever using the library again. Any of them. Does this sound harsh? There's a segment of the Christian population that will go to libraries, check out books on topics they find objectionable, claim to "lose" the books and pay for them, to make sure no one else sees them. My sister is circ director at a local library and has seen this numerous times. If she checks your record and sees that you've been checking out books on Wicca from area libraries and losing them and just paying the fines? She will put a hold on your card and red flag it. No library in the area will let you check out a book after that. We are talking at least 100 libraries. So yeah that happens.

Remember the first time your kids pulled some hijinks and were shocked when you knew what they were up to? And you were like, um do you think you are the first kid ever to try and pull that? Please.

Librarians are not stupid. We know when you are lying about losing a book. We keep records. We talk to each other. You are not the first person to try that. Not even the 20th.

OP your best bet is to actually purchase a copy of the book if it can be found anywhere. Keep the copy with your notes in it and give the new copy to the library. And just be upfront about it. They will still have to process the new copy. But they can do so.

If you have a problem with how this woman treated you, go over her head, keeping in mind she is a municipal employee and won't get fired over this. If she is a library director, she answers to the board. Look in your community for the board meetings. Go to one with the book. Ask to speak to the board. If that is not possible (closed meetings) write a letter to the board. Don't tell them about your reproductive choices. Just tell them that you assumed the book was safe in storage all these years and you were shocked to discover your copy of the book with your personal notes was in the library collection bc you never donated it and you would like it back. Point out there are 4 other copies in the system available for patrons. Tell them when you approached the manager about this she accused you of damaging the book so you could keep it. Point out that all damage in the book should have been notated in the library records for the book itself. If you hold on to the book (renew it as much as you can) and don't give it back then the library records can't be altered to fit the damage.

And no, just keeping a book you like and offering to pay the library for it is not ok. The library is not a bookstore.

Yes as a last resort you could keep it and pay the fine. But the person you spoke to will have made a note of your conversation.


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Miss Lerins Momma
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Posted: 5/1/2013 9:54:29 PM
I'd check out the book and keep it... and pay the fine.








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Ms. GreenGenes
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Posted: 5/1/2013 10:00:13 PM

Ok if the OP talked to the library DIRECTOR, that trumps the circ manager. So the circ manager can't help you. OP said she talked to the library manager? Who was being a pill.

OP, you have no way to prove the book is yours. Yes, people DO mark up books in order to claim they were "theirs". All the time.



I honestly don't know who I talked to. The first clerk I spoke with, I thought she mentioned I'd talk to her manager, but I can't guarantee that. But this was only branch management, not metro management. I was just sitting here looking at email info for the circ manager for the entire metro library. I will definitely condense the story. Pea rules and Real Life rules are markedly different; thus, the whole story is included here.

I did not indicate I would say the book was lost. I'm not a liar, and don't intend to become one now. I would pay for the book in lieu of returning it, possibly, but I'm trying to handle this honestly as I know how; thus, my intent to figure out who best to contact about this.

I do not intend to try to get this woman fired, either. I understand she's doing her job; I do think she could have handled it much, much more politely and without insult. I also think that if the circulation includes a copy (or four) already, that she would not need to throw such fits about a fifth copy.

Here's to hoping the letter to the circulation manager works a little magic.

ETA:

If you spoke to the library manager you cannot just claim you lost it, bc she will know that's a lie. Guess what, she can block your card in her library AND the whole system. Forget about ever using the library again. Any of them.


Considering I use the public library maybe twice a year, this isn't very much of an issue with me. Not that that matters in the grand scheme of things, but since you asked, I'll answer.


~ Tracey

lucyg819
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Posted: 5/1/2013 11:09:18 PM

I'd "lose" it and pay the replacement fee. It's usually a set price plus admin fees. It's not actually that high.

Not necessarily the right thing to do but I'd do it.

Same here. Stop fighting with the library. You "gave" it to them (as far as they know, and it's totally reasonable for them to have thought it was a gift, not a mistake) many years ago. Just pay for it and be done with it.

The librarian is being bitchy, but you did give them the book a long time ago and just now you come wandering in trying to claim it back?


LUCYG
northern california

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
--Bertrand Russell



BEF2008
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Posted: 5/1/2013 11:09:44 PM
I'd do one of two things.

I'd either photocopy every page in the book and then have my own copy bound, or I'd check out the book, look the librarian straight in the eye and say (while holding) it, "I've lost a book and would like to pay the lost book fee."

megmc
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Posted: 5/1/2013 11:31:49 PM
You need to work with a bunch of special collections librarians. I have them fight over which room a book should go in, an end up having to have a mediation board over it.

IPeaFreely
It's a Higgs, baby!

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Posted: 5/1/2013 11:39:33 PM
Oh for petes sake. Quit talking to people, keep the book and pay the fine.

Ms. GreenGenes
AncestralPea

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Posted: 5/1/2013 11:50:33 PM

Same here. Stop fighting with the library.


One conversation. No ongoing fight.


The librarian is being bitchy, but you did give them the book a long time ago and just now you come wandering in trying to claim it back?
I just now figured out it was misplaced. Had I known sooner, I'd have been there sooner. this is the best I can do.




photocopy every page in the book and then have my own copy bound


Great idea! If this goes poorly, maybe I'll just do that. At least i'd still have access to the genea info.


You need to work with a bunch of special collections librarians. I have them fight over which room a book should go in, an end up having to have a mediation board over it.
This made me LOL! But I'm guessing it's not funny IRL. Wow!!!


~ Tracey

megmc
Ancient Ancestor of Pea

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Posted: 5/2/2013 12:01:04 AM
yes it is funny.

lucyg819
pearl-clutching nitpicker

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Posted: 5/2/2013 1:43:21 AM

I just now figured out it was misplaced. Had I known sooner, I'd have been there sooner. this is the best I can do.

I understand that. But from their POV, you just walked in off the street and claimed you accidentally gave them a book that's been in their collection for five years now. That's why I say it's not worth fighting with them over. It just makes you look crazy.

So buy (make that "buy" your book back from them and just be happy you got it back at all.

I lost two books I treasured when my miserable rotten hag of an ex-SIL borrowed them and then decided I didn't want them back (I had told her I definitely wanted them back) and donated them to Goodwill or something.

I made my poor DH go check out every Goodwill store in her town but no dice. She probably lied about where they'd gone, knowing her. They were obscure and out of print, and this was in the days before easy access via internet. I was very lucky to find copies eventually in a New York City bookshop.

I was grateful to pay whatever it was the store charged. All I wanted was my books back.


LUCYG
northern california

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
--Bertrand Russell



recap.pea
AncestralPea

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Posted: 5/2/2013 5:02:39 AM

I'd "lose" it and pay the replacement fee. It's usually a set price plus admin fees. It's not actually that high.

That is what I would do. Or, I would return it and have a friend check it out the same day, then when it is due, have the friend "lose it", give friend the money to pay the fine. This way, they won't know it was tied to you and won't revoke either of your library privileges.

It would be worth it to me to pay to get it back. Good luck.


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pea brain
What what?

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Posted: 5/2/2013 5:12:57 AM
Probably 9 years ago my library charged me $6 for a book I know I returned. And sometimes (like once a blue moon) when I think about it I get that Grrr.

So I'm just saying I just hope you can be at peace w whatever happens. And yeah I guess I'd keep and pay for it.



Pretty In PeaNK

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Posted: 5/2/2013 7:07:45 AM
That is irritating. It's baffling that the librarian basically called you a liar, over a book!

Here's the thing, you could have easily "taken" the book back and they would have been none the wiser. But instead, you came in and were honest and gave one heck of a story, and they thought you made it all up? Or do they just want the book for themselves that bad?

See, I'm a principle sort of person. I'm the type who would go all they way up the chain until someone apologized to me, and officially gave me the book back (although I'd be holding it until then). I've had disagreements that have lasted years because I will not back down due to principle. But when they apologize after realizing their mistake, it is oh so sweet.


"How are we going to get rid of racism? Stop talking about it!"--Morgan Freeman

PennyPaws
StuckOnPeas

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April 2012
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Posted: 5/2/2013 7:03:38 PM
That sucks... Maybe since they have other copies they'd be willing for you to donate another special book in exchange for the copy you want... I mean replacement value is one thing... But since the purpose of the library is collecting books, maybe the extra offer of gifting them a special book as a replacement (perhaps something they don't already have a copy of), would actually make them more agreeable... A new old book is probably more enticing than their set lost book fee...

Good luck

Oh, and maybe ask if that copy can be set aside until you get the chance to speak with someone, or for someone to decide... I'd hate for it to be damaged, go missing, or be designated as something they couldn't let go of, just as you've found it...

benem
I live for the applause applause applause...

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Posted: 5/3/2013 8:50:47 PM
If you don't care about accessing the library, just tell the circ clerk you lost a book and can you pay for it. Then pay the fine and keep it. That is lying of course. Depends on how bad you want to keep it.


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readsomething
Got Samoas?

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Posted: 5/3/2013 9:17:45 PM
In this instance, I would have absolutely no problem telling them I'd lost the book, and then paying the fine. They have FOUR other copies, so it's not as if the information in the book will be utterly inaccessible until the end of time to all other patrons.

I'd also do what I could to find a replacement copy and give that to the library. When you find the replacement copy, take it to the library and exclaim: I FOUND THAT MISSING BOOK!

But I'd keep "my" copy.


Heather
Finally Four of Us
Regional vice president of the National Sarcasm Society (Like We Need Your Support)
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mackeysmom
AncestralPea

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Posted: 5/3/2013 9:54:14 PM
Just recheck it out every two weeks for the rest of your life.




People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf. George Orwell
** For those who have fought for it, freedom has a flavor the protected will never know. *MIA<>POW*

scrapaholicmt
I reject your reality & substitute my own

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Posted: 5/3/2013 10:10:18 PM
Tracey, sorry about your book. I think I'd try writing a few letters. Library manager, board president (offer to make a donation to the library) and if that fails an editorial to the newspaper. Sometimes a little pressure can help people make the right choice. I'd also make an effort to copy the pages now, so you at least have the info. The good news here is, the book is at your disposal through check out when you want to borrow it. Good luck.


Jennie
You call me Pollyanna like that's a bad thing.




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perumbula
oooh, what you said!

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Posted: 5/3/2013 10:42:12 PM
It's a five year old mistake. I would do my best to find a replacement for the copy the library has owned for these past five years. Once you have a replacement in hand, I'm sure they will be happy to give you back your copy.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




Notes From Bedlam
The Project Princess Strikes Again-my craft blog

SDeven
Love Letters Pea

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Posted: 5/3/2013 11:33:32 PM
I don't know how things work in your library, but here when I keep a book for a week past its due date, I receive a post card in the mail that says "you have an overdue book. Please return this book to the library asap and pay the daily fine of ___. If you are unable to return the book please remit this cars with $___ to cover the replacement."

There is no use of the word lost. They apparently don't care if your dog ate it, aliens confiscated it or you just decided to keep it.







Slothfulcowie
BucketHead

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Posted: 5/4/2013 7:16:39 AM

It would have been easy enough to find a book without library markings as you're checking in returns, realize there's a pile of similar local history books in there, and make the connection, no?


Usually that's what we do. It happens with kids books all the time, you'll pull a picture book out of the book drop with no library barcode and usually if you're lucky it's amongst the other books they've returned and you can catch mum before she leaves the library.

The 365 field of the bib record at my library for a donated item is $0.00

*puts fire proof shield on* We hear the biggest bullshit stories sometimes. It's nothing personal the manager has against you, she just doesn't believe anything patrons tell her. It gets that way.



~Kris~

gritzi
PeaFixture

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Posted: 5/4/2013 7:38:04 AM

*puts fire proof shield on* We hear the biggest bullshit stories sometimes. It's nothing personal the manager has against you, she just doesn't believe anything patrons tell her. It gets that way.




Honestly, I believe when someone becomes that jaded & burnt out then perhaps it's time to reflect on their profession and if it's a job they wish to continue.


Years ago we made a return at Best Buy. Long story short, the young clerk was convinced that we had switched items in the package in order to receive a larger refund. After taking her to the shelves and showing her identical items she finally refunded our money, yelling at us, etc and stating "they must assume all customers are thieves until the customer proves otherwise".

We asked to speak with the manager who gave a gruff apology but backed up the sales associate's claim that customers must prove they aren't thieves. A call to corporate confirmed "the store employees were doing their jobs". WTF?!!! Needless to say we've never purchased from BB again!

Ms. GreenGenes
AncestralPea

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April 2004
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Posted: 5/4/2013 8:31:52 AM
Updated in OP


~ Tracey

Ms. GreenGenes
AncestralPea

PeaNut 140,500
April 2004
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Posted: 5/4/2013 8:40:53 AM

It's a five year old mistake. I would do my best to find a replacement for the copy the library has owned for these past five years. Once you have a replacement in hand, I'm sure they will be happy to give you back your copy.


I already looked. The book has long been out of print; it was just a local author who had a small print run. I've looked everywhere. No one has a copy for sale. I did state in my email that I would gladly do this if I could find a copy, but hadn't been able to. I also pointed out, though, that the main branch has several copies on the shelf, which means the metro area is not without access to the book.


~ Tracey

obliolait
PeaAddict

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Posted: 5/4/2013 2:31:18 PM

I replied with a thank you, and also offered that I realized I could have saved us all some time and trouble by just "losing" the book and paying the fine,


i wouldn't be keen on helping you if you wrote that to me. why should you be rewarded for not being a thief?
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