|Posted: 7/16/2013 12:37:45 AM|
Please, please do not order from OH My Crafts. They might be one of the top 500 fastest growing companies in Utah but it is because of all the orders they take in but do not deliver. I ordered two products the 17 and 31 of March and to date have not received. I finally cancelled. They kept promising the order would be shipped but here it is 16 July and I still do not have them. They processed my payments the next day but had not product to ship. It's criminal. It will cost me $25.00 to turn in a complaint to the Better Business Bureau which again is criminal. I've spent money on interest to my credit card and can't afford to throw more money down the toilet. I am trying to tell everyone I can to NOT purchase from this company. I even emailed the President of the company and did not receive a response from him. He has a racket going on with businesses that he owns. PLEASE DO NOT PURCHASE anything from this company.
|Posted: 7/22/2013 11:47:25 PM|
I've never heard of having to pay a fee to submit a better business complaint, and I have submitted several. Just an FYI
Loc: Pacific Northwest
|Posted: 7/23/2013 12:40:10 AM|So sorry to hear of your experience and I agree! I placed an order for an Eclips and 3 cards for it in march and they charged me for it and then charged me a similar (slightly larger) amount again! If you call, you cannot speak to customer service. If you email, they send you an auto reply. It takes several to get any action and I am still waiting on my cards... Terrible customer service. Hope they go out of business or fix what's wrong with their customer service. Good luck to you!
The Craft Curmudgeon
|Posted: 7/25/2013 3:50:21 PM|
I find this post & its poster 'suspect'.
The primary focus of this 2Ps forum is about being 'published'--not the customer service of a retailer.
I have no problem with posts that discuss/share publishing options, but I draw the line with posts about products when they are not available on our Sponsor's shop. I think it's rude to the Sponsor.
|Posted: 7/25/2013 6:16:15 PM|
I find it odd myself, mainly because it's the posters "one and only post", and I have NEVER had to pay to file a complaint with BB.
|Posted: 7/27/2013 10:30:10 AM|
Thanks everyone. Please do not email me on my post reference Oh My Crafts and Better Business Bureau. I did find a place to submit a complaint to BBB free. Thanks everyone. Case closed.