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are any other iDSD winners having issues using the gift certificate
Post Reply . Post New TopicPosted 11/15/2012 by ShanB in Digital Scrapbooking
 

ShanB
PeaAddict

PeaNut 187,882
January 2005
Posts: 1,441
Layouts: 198
Loc: southern ontario

Posted: 11/15/2012 4:34:03 PM
I entered the code into the box hit submit and it asked for the girt certificate ID and my login info. Entered it and hit submit but it keeps saying the gift certificate ID must be entered. Is that the same as the code or is that something different?


What the heck did I do wrong? I swear I can be so dumb sometimes, I'm sure I'm missing something here....



lizj
2Ps Digital Creative Team

PeaNut 242,431
January 2006
Posts: 9,897
Layouts: 540
Loc: Los Angeles

Posted: 11/15/2012 5:51:21 PM
I think there are two boxes, one for discount code and one for gift cert? Try the discount code instead. If that doesn't work then put in a support ticket, definitely.




sweetie-pie, schnookums & peanut

Janelle Miller
ttyl - I'm dancing with my daughter

PeaNut 11,777
March 2001
Posts: 11,173
Layouts: 650
Loc: unknown

Posted: 11/15/2012 6:18:25 PM
Shan I got the PeaMail and have Jeff working on it - it will be corrected pronto - I'll let you know by peamail


-- Janelle


my blog: picnic hill.


ShanB
PeaAddict

PeaNut 187,882
January 2005
Posts: 1,441
Layouts: 198
Loc: southern ontario

Posted: 11/16/2012 7:27:02 AM
Thanks



Verstej
PeaNut

PeaNut 568,432
October 2012
Posts: 11
Layouts: 10
Loc: Ottawa, Ontario
Posted: 11/22/2012 10:26:34 AM
Hi, I am having the same issue? Was there a solution found for this for do I need to put in a ticket?

Thanks

jmgesi
Jeepers PEApers

PeaNut 385,164
July 2008
Posts: 2,267
Layouts: 341
Loc: Northeast

Posted: 11/22/2012 11:49:01 AM
I entered it in the discount code box instead of the gift certificate box. NOT in caps. It worked fine.


Jan
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