|Posted: 11/26/2012 6:39:44 AM|
Do you prefer people to ask you for a favor in person/phone call, or a text/email? Would you response be determined in which manner the favor was asked?
An immediate family member asked me to create her Holiday card for the cost of printing. I create all my cards from scratch, so I usually spend about two hours on them. I also provide two to three proofs. Then, I work with the customer to fix anything they don't like, which could be another hour or so, depending. (And this estimate is conservative, I had one customer I worked with for another 4 hours on top of what I quoted here.) My price includes my time and shipping and handling. If I purchase something to complete the card, I don't charge the customer, since I can use it on future orders or personal projects.
Usually when a customer doesn't want to pay my price (.85c per card) I give them a flat fee of $30 to design the card and then printing is on their own. I usually try to tell them where to print for a good deal, as well.
So what would you do?
Loc: southern ontario
|Posted: 11/26/2012 7:21:06 AM|
it depends on the favour and who its from. best friend asking me to grab her kid from school cuz she had to work late. text is fine. Something more elaborate phone or in person. That being said sometimes I have a hard time saying no when they ask in person, its easier to say no in an email.
If you don't want to do it and have a hard time saying no could you just do a one proof no alterations card, sort of a take it or leave it deal?
Loc: Vancouver, WA
|Posted: 11/26/2012 9:59:48 AM|
I had a similar situation. A cousin asked me to design graduation cards for her. I'm usually looking for creative project to do and am not in business--so I said yes of course. But I did have to do multiple designs because there were some pretty specific wants and changes that they wanted made. I guess I didn't mind so much doing an option or two for them to choose from but it got a little old requesting lots of changes.
So not sure I have an answer for you--but I can certainly relate.
Dabbling in Digi
Loc: Behind a laptop in the Pacific Northwest
|Posted: 11/26/2012 11:42:35 AM|
Unless this is an especially close relationship, you could always say since you do this as a business, you'd love to assist her with her card design and could offer her a family discount of "25%"...I don't know.
If it's something you want to do, do it.
If it's adding to your workload, do it with a discount.
if it's something you don't have time to do, decline.
Whatever you do, just make sure you don't sacrifice your sanity.
|***KERRY STEWART/Kerry'd Away Designs creative team***
***EDELINE MARTA DESIGNS creative team***
***POLKA DOT PIXELS creative team***
***JEN MARTAKIS guest CT (OCT 2010) ***
I have commitment issues; I edit everything after I post.
Live, Love, Laugh, Learn and Leave a Legacy
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|Posted: 11/27/2012 1:44:07 PM|
Gosh, it's hard for me to say how I prefer to receive a request for a favor. If it's someone I'm not very close to, I prefer email; that what it's easy to decline, if I don't want to do it.
If it was one of my siblings (I am close to all of them), I would do it, but I'd add the caveat "if it ends up being a hassle, you'll have to ask someone else or pay me." If it was my parents, I'd do it for them, no matter the hassle.
|Posted: 11/28/2012 6:10:47 AM|
Since this holiday card job is a "freebie" save yourself the time and show her the photos in three cards you have created for previous customers.
Even though that isn"t how you usually work. Make this "job" as simple and streamlined as possible.
If your sibling is notorious for changing her mind or asking for a million edits make the process simple: choose a, b, or c. No substitutions except for the greeting.