Michaels Price Matching Policy
Post ReplyPost New TopicPosted 3/3/2009 by jebred in General Scrappin'
 

jebred
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Posted: 3/3/2009 12:04:50 PM
Went to Michaels yesterday and spoke with the assistant manager and she told me that Michaels will price match percentage discounts from Joann or other craft stores, but not exact prices...like the $38.88 Cricut cartridges. This is kind of neat though because if you have the Joann add from the paper and want the new EK Success punches, you should be able to take the add to Michaels and get them for 40% off instead of the 30% off Michaels is offering right now because Joann has 40% off all papercrafting supplies. That is a lot of discounted stuff.

Just thought I would pass on the info. I hope that all Michaels observe this policy. It seems as though they like to make up their own at the store level regardless of what corporate policy says.

niecey62
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Posted: 3/3/2009 12:07:14 PM
Thanks for the info, very useful, I just wonder if every M's has this policy. I will check with our M's about that.

countrycritter
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Posted: 3/3/2009 12:15:30 PM
Our Michaels is the opposite, they won't honor the percentages, only the exact amounts. Except when it comes to the Cricut then they are not matching at all.


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melroseV
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Posted: 3/3/2009 12:30:44 PM
I guess this post should read Michael's store-by-store policy! LOL


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g8rchik
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Posted: 3/3/2009 12:58:46 PM
The 3 M's closest to me will only price match exact prices and they cut-out the portion of your ad that they are matching . They've never matched 'percentage off' sales for me.



fallgirl
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Posted: 3/3/2009 1:50:53 PM
That assistant manager doesn't know what she's talking about then.

The policy is to price match the product when it has a dollar amount. None of the stores (JoAnn's, AC Moore, etc.) price match percentage off ads. What they DO take are the percentage COUPONS.

jebred
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Posted: 3/5/2009 10:02:37 AM
Call Description: I am wondering what the Michaels price matching policy
is? It seems that there is a lot of discrepencies between stores and I
would like to know what the stated corporate policy is. Is the policy
different for each store or is their a nationwide corporate policy? I have
been very unhappy with the answers and customer service I have gotten
regarding this matter.

Thanks.
----------
New Entry: Thank you for your recent email regarding Michaels store policy
for competitors ad matching.

Michaels will match the advertised price of any item being advertised by
one of the following competitors: A.C. Moore, Hobby Lobby, Jo-Anns, Garden
Ridge, Roberts, Pat Catan¿s and Ben Franklin. Prices will be matched on a
price point basis only for exact items. A current, dated advertisement must
be presented at the time of purchase. Everyday priced merchandise is not
included.

If you have any other questions concerning the Michaels price matching
policy, please visit Michaels.com and select the Customer Service link
located at the bottom of the home page, or call us at 1-800-642-4235.

Thank you for visiting us at Michaels.com.

Sincerely,

Michaels Customer Care
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