so I have to have surgery Tuesday and Inspired doesn't give emergency medical refunds *UPDATE #4*
Post ReplyPost New TopicPosted 5/1/2009 by pe@ce in NSBR Board
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Christine58
pea'rific teacher Union President

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Posted: 5/2/2009 8:19:25 AM
pe@ce....hugs and prayers to you on Tuesday. I am glad you got your tuition refunded. I have no clue who this Donna is and what she sells but I do know that if I see her name on anything...not buying it



Some people only dream of angels, I have held one in my arms.





creativemommy2two
AncestralPea

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Posted: 5/2/2009 8:25:01 AM
Sharon,
I will be praying for a swift and uncomplicated recovery. I know how scary this is all for you. I went through multiple surgery for cancer last year. You shouldnt have to deal with unsensitive people in the midst of all this. I saw your latest update. You have nothing NOTHING to apologize for but I am the same way I would rather just apologize and get it over with then fight. Good luck to you and please have someone let us know how you are doing when possible.

NOW

DD shame on you! I have no idea who you are and what products you have but I will never be giving you my business. I am glad you finally refunded her but it was a little to late in the game to make that a happy ending but then to come back and have your lackey and you say those things just sunk you im sorry to say. First rule in business THE CUSTOMER IS ALWAYS RIGHT. second rule in business is THE CUSTOMER IS ALWAYS RIGHT. If your in business you should know that the best and worst marketing is word of mouth. If you do a great thing and have grest customer service people will tell a few people about it and if you do bad customer service people will tell 100 people about it. I hope this is a lesson to you and it sucks that it this whole fiasco that you made a woman who is going through so much right now with cancer and is probably scared out of her mind deal with this and you made HER feel bad for YOUR screwup and apologize. That is just not right.




Christina
Nathan (8)
Cayla (6)


my blogs: my personal blog
my reading blog
my travel blog

PumpkinPea
Dont Make Me Go All Bob Barker on You

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Posted: 5/2/2009 8:26:21 AM

I did apologize to Donna when we spoke yesterday. I didn't realize how large this would become. Again, I am not into confrontation and this thread surprised me. I don't like to cause anyone harm. I didn't want her to be dragged down.


i certainly hope SHE gave YOU a heartfelt apology!



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thanks to The Peas... Angus Placed 4th & is in the finals!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Because I am an impatient cheater...

Trace*C
True North Strong and Pea

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Posted: 5/2/2009 8:26:29 AM
I just read this entire thread and I have to say I am disgusted!

Sharon, prayers are with you. I cannot even imagine having to deal with your diagnosis and all of this DD crap on top of it. Stay strong and I wish you nothing but the best of results.

I haven't scrapped in over a year..why? Because I was so appalled by the whole CK/HOF thing and all the other crap in this industry, that I couldn't get "inspired" or motivated to scrap anymore. I was drained....drained by the "celeb" crap, drained by the favourtism/rigging and just wanting to get out of all of it. So I did...

I am actually thinking of starting up again. I want to do books for my foster kids and also continue preserving our family memories. But, when I do start buying product again, Donna's stuff will NOT be in my bucket, my cart or my hands. It's absolutely disgusting what happened to Sharon.

Too little too late goes a long way around here..just ask Kristina Contes or CK or Stacey or any of the other scrap "celebs" that let their "fame" go right to their head. None of you have learned a thing from the past! Learn from others' mistakes, it's simple. All you (Donna) had to do was extend your condolences and refund her money AT THE START! But nope, like any other egotistical, "I'm a celeb, I can't go wrong, people LURVE me, I can do anything I want" woman, you GOT IT WRONG. You made it all about YOU when it shouldn't have been. You made it about the money and not the person behind the money. It sickens me.

I cannot believe this is happening again (well yes I can) after all the crap gone on in the last two years. You (celebs) will NEVER GET IT!

It's no wonder that the scrap industry is headed for the shitter...


Trace


aimmer
MultiSlacker MultiStacker

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Posted: 5/2/2009 8:30:05 AM
Peace, You and your family will be in my thoughts and prayers as you go through your battle. I want you to know how you have inspired me with your grace in this thread and situation.



Julee
=)

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Posted: 5/2/2009 8:39:27 AM

I did apologize to Donna when we spoke yesterday. I didn't realize how large this would become. Again, I am not into confrontation and this thread surprised me. I don't like to cause anyone harm. I didn't want her to be dragged down. That wasn't going to make me feel better. It was not my intention of posting this in the first place. I was looking for support and I SURE got it. Thank you!

I saw that Kandi said I posted this before hearing from anyone on their side. I feel it necessary to say that is untrue. I feel like my character is at stake there. I tried to resolve this and I have 3 emails from her prior to me posting anything. I didn't have a phone number so I emailed. And that's where it started.

Sharon, you are in my prayers! I am praying for a successful surgery and a rapid recovery for you - physically and emotionally.

Please know your character is not at all in question.

I almost never post to a thread that is several pages in length when my opinion has so eloquently and frequently been expressed by others before me. I am doing so today because I don't want to be one of the silent and let others be counted instead.

Please add me to the list of people who speak my opinions with my wallet (and do it often - especially on my hobbies) and who will not spend my money with DD, LLC.

This entire mess has been an epic eye-opener for this consumer!


=)Julee

Still KeepingQuinn!
just another stranger's blog




*Sara*
insert clever Pea Title here

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Posted: 5/2/2009 8:46:55 AM
If Inspired isn't a scrapbooking event, then why they hell are they providing "crop" space? According to the Inspired webpage, "If mini-workshops aren't your thing, enjoy an open crop room that is accessible to you throughout the event to relax, craft or hang out with your friends."

And all this time, I thought a "crop" is an event that scrapbookers attend. I hope all of those artistes-in-training leave their scrapbooking supplies at home since they're clearly not going to a crop.


- Sara

Judie in Oz
PEAing Upside Down

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Posted: 5/2/2009 8:48:02 AM
Sharon, I hope your surgery and recovery go well and that you beat it.

As for what went on about the refund - someone just lost an awful lot of potential customers. Pity she couldn't put her empathy first and hard-nose second.

Judie

SupaScrappa
release the flying monkeys!

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Posted: 5/2/2009 8:59:19 AM
Sharon, you have nothing to worry about. You will defeat this beast and I hope you feel all the love pouring out to you from all over peadom!!

as for kan'dd'i... just when you think it doesn't get worse. You sealed the coffin there. And you know what? Who Cares is right!! WE sure don't!!





Recession is when your neighbor looses his job.
Depression is when you loose yours.
Recovery is when Obama looses his!

A government big enough to give you everything you want, is big enough to take away everything you have. -- Thomas Jefferson

HannahRuth
StuckOnPeas

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Posted: 5/2/2009 8:59:33 AM
I would have thought that DD would have been an astute enough business woman to have asked for a medical certificate (mind you would you lie about having cancer?), refunded the money and re-sold your place at the event. Sounds easy to me, but I guess I just a retired grandma and not an astute business woman. lol

I'm not sure her good name will recover from this fiasco - nor should it - what a loser!

My thoughts are with you for Tuesday - hope all goes well.

bluechiwawamom
Maker of the butt sweater

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Posted: 5/2/2009 9:00:29 AM
Along with her other amateur business mistakes, she has pictures of her small children pasting the covers on the books for this $600 event. I'm sorry, but if I ever decided to pay that much money for an event like this, I don't want to see the owner's children pasting paper on my book. Totally unprofessional for something so expensive.

And this:



pe@ce, i know you will have a speedy recovery.

DD, i bet you never do.



kinda sums it all up, doesn't it?



scrapeajenn
BucketHead

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Posted: 5/2/2009 9:02:09 AM
Sharon, I send my prayers and strength to you during this time and wish for you a speedy recovery.
It is sad that such greed from person/company can overpower human compassion. It is sick to see that these people will be making thousands upon thousands over one event, all with their teachers smiling and happy and pockets full of cash while others are in for the fight of their life. One persons 700 dollars will not effect the outcome of the event and for them to not refund such money at the start is sad.
At the end of the day I am glad I do not scrapbook with all the high priced garbage out there, and from this I will never buy one of those products. For them to treat one person with cancer this way to me makes a bigger statement of they choose money and power over human life and happiness. Scrapbooking is about preserving memories and DD made one big memory in my eyes that I will never forget

mamoon
StuckOnPeas

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Posted: 5/2/2009 9:02:26 AM
I'm so sorry you're facing a cancer diagnosis. Prayers for you and your loved ones as you journey through this.

I've only read the first page of the thread but the eye-cancer lady is to be pitied. She may never understand the anguish of cancer but she lacks compassion which is a greater burden, I think.

Cancer can be cured. This woman will always be wretched.

Edited for spelling...


flipflopmama
The Real FlipFlopMaMa

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Posted: 5/2/2009 9:05:38 AM
I HEART Miss Jenn's recent post... well said!!!


Blessings
Flip Flop Mom

Give me your eyes for just one second
Give me your eyes so I can see
Everything that I keep missing
Give me your love for humanity
Give me your arms for the broken hearted
Ones that are far beyond my reach.
Give me your heart for the ones forgotten
Give me your eyes so I can see

Justaflipflopmom

Peabay
Happy now?

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Posted: 5/2/2009 9:05:41 AM
Sharon, I wish you all the best. Please keep us posted on the progress of your success in beating this. You now know (really, really well) that we are all in your corner!



JaeCee
PeaNut

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Posted: 5/2/2009 9:06:46 AM
"If Inspired isn't a scrapbooking event, then why they hell are they providing "crop" space? According to the Inspired webpage, "If mini-workshops aren't your thing, enjoy an open crop room that is accessible to you throughout the event to relax, craft or hang out with your friends."

And all this time, I thought a "crop" is an event that scrapbookers attend. I hope all of those artistes-in-training leave their scrapbooking supplies at home since they're clearly not going to a crop."





I know, LOL! That was just icing on the cake to be scolded that it's not a lowly scrapbooking event. Hilarious.

Yep, all the classic elements are there:

Ball-breaking response to customer/it's my way or the highway and you will like it...check.

When others hear about it and voice their displeasure, scrap "celeb" says we're hurting their feelings...check.

Friend of scrap product/event peddler runs in with insulting and condescending hand-slap of how they are the only ones with real lives and scold "busy-bodies" who need to get a life...check. (Oh, by the way, the 500+ folks who responded to this thread have real lives and aren't peddling fabric books or sticker and paper calling it a business when it suits them and then saying I'm just an artiste as an out when it doesn't suit them.)

Since you say it was a business decision to try to get paid twice for a seat, then truly act like a business person and use proper punctuation, grammar, full sentences and proper spelling. What's with the 12-year-old texting style? Not reflective of a business person, let alone an adult.

Blame the customer...check.

This was one seriously eye-popping, jaw-dropping situation. Holy smokes.

Flip_pea_ng
PeaAddict

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Posted: 5/2/2009 9:13:18 AM
Caught this in the middle of unfolding and all I can think is:

This is a "life lesson" for DD? It shouldn't be a 'life lesson' for anybody to know what the correct response should have been from the get-go. And, to get 'hit in the head with a sack of bricks' before she finally got it, no less.
<<<<<<shaking head>>>>>>>>>> Unbelievable.

P@ace, my thoughts and prayers are with you.



*Lisa

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Posted: 5/2/2009 9:14:04 AM

You can't treat your customer like dirt and little more than a business transaction, yet be all hurt and offended and call foul that this is a personal attack on you. Either it's business or it's personal. You can't dole it out one way, but respond the other. IMO, you lost the right to be "hurt and offended" personally the second you decided to treat the poor OP like a line in your checkbook register rather than a person in need to whom you could have showed a little compassion.

Everything else you've said and done is too little, too late, in my opinion. You've showed your true colors. You only finally did the right thing because you were called out on it by hundreds of people. And even then only after essentially saying you wish she hadn't told people how badly you'd behaved.


You get a standing ovation from me.



JamieH
AncestralPea

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Posted: 5/2/2009 9:19:25 AM
Sharon, like so many others have said, I hope that you have a very successful surgery and a complete and speedy recovery. I also believe that the prayers/positive thoughts/best wishes of this extraordinary group of Peas should put you well onto the road to recovery on Tuesday!

As for DD, I speak with my wallet, and since she said that she doesn't care if we buy her products, I will definitely honor those wishes!!!

JamieH

redheadedsteppea
PeaFixture

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Posted: 5/2/2009 9:20:04 AM
*THIS* is why I love 2Ps.

Sharon....I wish we could all rally against the cancer for you like these ladies have rallied for your Inspired injustice. And, in a sense, I think we have. I hope this army of strong willed ladies scares the hell out of your cancer because, if the thoughts and prayers of this group means anything, the big C better be tucking it's tail and running like hell.

I wish you the best. Many, many good thoughts and prayers going out for you this week.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

amesv
can't we all just get along?

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Posted: 5/2/2009 9:21:50 AM
((((HUGS))) and prayers for you Sharon. I am not comfortable with confrontation either so I can imagine how this thread could add to your stress. I don't think you were wrong for coming here to vent and I believe that you did your part to attempt to reach a resolution before "going public"...so don't feel guilty about that!

Even after speaking to Donna the 1st time, there was no refund offered, right??? So I'm missing the part where this is in any way your fault.

You have a lot of people praying for you and thinking about you! Please don't worry about this stuff! Focus on resting and healing.


*******************************************

Amy


kaknurse
When does football season start?

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Posted: 5/2/2009 9:22:14 AM
I'm glad to see Donna did the right thing! Good!

And again Sharon, I wish you nothing but the best in your surgery and recovery!




easy peasy
BucketHead

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Posted: 5/2/2009 9:22:52 AM
My thoughts and prayers will be with you on Tuesday!


RenAsh

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Posted: 5/2/2009 9:24:43 AM
Sharon, best wishes for Tuesday. We'll be thinking of you. Don't give this whole mess another thought! Put your energy where it needs to be.




Mama_Pea
PeaAddict

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Posted: 5/2/2009 9:29:01 AM
Pe@ce,

Prayers to you for a successful surgery and full recovery. Your reputation and character were never in question. This is not your fault.

***

And as for DD and Kandi, what is even more appalling than what happened in the first place is that they have not learned how to make a sincere apology. It should be simple and heartfelt, and should *never* blame the victim, as in telling her what she "should have done". Their poor attempt at apology seems more of "we're sorry, but it was really your fault anyway". Sad, sad, sad.

mtscrapcowgirl
TaWanDa Riot!

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February 2007
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Posted: 5/2/2009 9:31:15 AM
Peace, I'm so glad that you received a refund, but more importantly my thoughts and prayers are with you for your upcoming surgery.

I'm really hoping this doesn't happen to anyone in such a dire situation in the future, while I understand the policy about non-refunding after a certain date, the policy about not being able to sell or even give away a paid seat is asinine. I would never pay to go to ANY event that had a policy such as this, and I'm glad I know now that certain functions have this in place. This will be an interesting NSD crop subject for all of us girls at the event I'm attending this right now, I'm curious how many would attend a event if they knew policies like this where in place at certain events.



Stephi

"people generally see what they look for,
and hear what they listen for.

-To Kill a Mockingbird-




Burning Feather
I conceived but I can't see you

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Posted: 5/2/2009 9:34:29 AM

I'm glad to see Donna did the right thing! Good!


She refunded the money and she'll simply fill that seat with someone from the waiting list and get that money all over again. She didn't even come CLOSE to doing the "right" thing.


Carla

<<<<<CLICK and see what's up at our place! Updated 4/7/2012.



leftturnonly
Will trade mosquitoes for cookies.

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Posted: 5/2/2009 9:36:53 AM

She didn't even come CLOSE to doing the "right" thing

Talk about not being able to hit the side of a barn - that's how close to the "right" thing Donna has come.

And you have so much talent. What a freaking shame.




If PC is the way to get to Heaven, I'm going straight to Hell.



whirled peas
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Posted: 5/2/2009 9:39:06 AM

moshera
PeaAddict

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Count: 1 Posted: 5/2/2009 4:28:59 AM
--------------------------------------------------------------------------------


And, WhirledPeas said "assholiness" on Page 8. Love it! Nice, almost as good as her previous 'assholian', which is formally part of my language now.



I am so glad that you enjoyed it. If the descriptor fits...well, I am not going to go there.


AN, I love those buttons! I really think that we should all put them in our signatures. Do we have permission to copy and save????

Finally, I just want my stinkin' badge.


~~Tiffany~~
Don't make me jazz-hand you!
My Lame Little Blog

kaknurse
When does football season start?

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Posted: 5/2/2009 9:39:39 AM
So, giving the OP her money back wasn't the right thing to do? Isn't that what the OP originally wanted?

While DD might not have done the "right" thing to the majority of the peas, I DO believe she did the right thing by the OP.




61redhead
PeaNut

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Posted: 5/2/2009 9:40:13 AM
To Pe@ce -- My prayers are with you, your family, and your doctors as you seek to fight this cancer. I will be looking for an update as soon as you are able.

To DD -- Integrity is doing the right thing, EVEN WHEN NO ONE IS LOOKING. When you have to be shamed into it, it just doesn't feel quite as good.

To Kandi -- wow. Can you spell Professional Suicide?

Again - P & PT to you Sharon. We are all here for you.

Burning Feather
I conceived but I can't see you

PeaNut 158,336
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Posted: 5/2/2009 9:41:58 AM

So, giving the OP her money back wasn't the right thing to do? Isn't that what the OP originally wanted?


Did you read the entire thread? All of the responses by Donna and by Kandi? They played "Blame the victim" and "you hurt my feelings" with a little bit of "you are nothing but a bunch of scrapbookers with nothing better to do" thrown in for good measure.

She didn't refund the money at the first, or even second request. She only refunded it due to the pressure from this thread.

That, in my opinion, is NOT the right thing. Oh, and for added good measure? She got the OP, the one with CANCER, to apologize to HER.


Carla

<<<<<CLICK and see what's up at our place! Updated 4/7/2012.



UTPea
Pea All You Can Pea!

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Posted: 5/2/2009 9:46:42 AM
Joining the standing O for Miss Jen.

You nailed it BF! AN - I love your "Inspired" badge!

And I'd love to see a "Who cares? So There!" blinkie!

Finally I love the idea of having a huge thread with only
good thoughts, wishes and prayers for Sharon and would
love to see it start now. Those good thoughts do a lot to
help someone prepare for surgery and she may be in too much
pain immediately afterwards to be able to read the thread.

Sharon - my heart goes out to you in all this and I do wish
you a speedy recovery.

Mary

kaknurse
When does football season start?

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Posted: 5/2/2009 9:46:49 AM
Yeah. I read the ENTIRE thread.It was good bedtime reading. Don't agree with either DD's or Kandi's behavior. They both showed their true colors by replying in this thread. They would've both been better off to just stay off this board. But they didn't

Believe me, I have never and will never buy ANYTHING associated with DD. I was just glad to see that Sharon got her money refunded!

Isn't that what we all wanted for Sharon in the first place?




bradleysgirl
PeaNut

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Posted: 5/2/2009 9:50:28 AM
I will be saying prayers for you! GOod luck and get better!


----------great minds often encounter violent opposition--------

mommc23
StuckOnPeas

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Posted: 5/2/2009 10:03:22 AM
What a mess this is. Am I the only one who got really sad reading this??

I'm glad the OP got her money bad.

DD I don't think I will be purchasing your brand again...

Carolina Girl 71
AncestralPea

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Posted: 5/2/2009 10:03:35 AM
((((Sharon)))), my thoughts and prayers are with you for a full and speedy recovery.




Donna just a few tips on how to write an apology letter. Basically you throw out what you wrote and consider this instead.
1-The sooner you write an apology business letter after an infraction the better. If you've committed a business offense of some kind, extend an apology shortly thereafter. Acting quickly can make the difference between saving or ending a business relationship.
2. When writing an apology business letter start by saying you are sorry. You want the intent of the letter to be clear. Next offer an explanation regarding the reason for the letter. What went wrong and how you plan to rectify the situation. Along with responding in a timely manner, when you write an apology letter be sure to promise that you won't repeat the offense. At the end of the letter, be sure to apologize one more time and mention that you value the business relationship.
3. Writing a business apology letter will show the injured party that you not only realize you were wrong but that you also value the relationship. It's important that you accept responsibility for what happened.



The only thing I would add to this is to make sure you use proper punctuation, capitalization and spelling in a business letter. It's one thing to be cute and lower case in your advertising - it's another thing entirely to represent yourself in a business letter that way.

Yes, kaknurse, at first, all we wanted was for the OP to get her money back - and maybe to be treated with a little human kindness. dd and Kanddi were the ones who escalated this into something much more - not the Peas. They have only themselves to blame. If there was a waiting list it would have been simple for them to refund the OP's $$ and let someone from the waiting list attend.




"I am in a dress, I have gel in my hair, I haven't slept all night, I'm starved, and I'm armed! Don't *mess* with me!" Gracie Hart, Miss Congeniality

"NSBR is a place where some horses are never dead enough that they can't be dragged out of the closet for one last beating." Elaine, 6/18/11


UTPea
Pea All You Can Pea!

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Posted: 5/2/2009 10:17:22 AM
Sharon - I just read your second update. You are beyond classy; I don't think I could have been that composed in the face of what you are facing. I'm making myself a note to remember to keep you in my prayers on Tuesday and I hope you'll be able to update soon with a great report. Try not to worry and please keep the support you've found here in your own thoughts. How is your daughter doing? She's a cutie and I hope she isn't too worried and stressed out about your surgery.

leftturnonly
Will trade mosquitoes for cookies.

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Posted: 5/2/2009 10:19:12 AM


I just looked at Donna's front page on her blog.

May 1, 2009

you gotta be in it to win it!




Donna, you lost it. Big time.




If PC is the way to get to Heaven, I'm going straight to Hell.



rustifer
BucketHead

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Loc: Oregon

Posted: 5/2/2009 10:27:45 AM
Sharon: Hope your surgery goes well. Real well. Sinus cancer sounds really scary.

In my opinion, not that you asked for it, 10 hours from Sharon's original post to Donna's post isn't too bad. I mean, she's had a "hell week" getting ready for her Inspired shindig, she might have gone out to dinner with Mr Donna and made an early night of it.

I do think Kandi could be replaced.

Seriously, some people ought to make a google search of their name, get the rss and feed it to twitter and then follow it on their phone so they can always know when they're being badmouthed. Man. Could you imagine? Donna and her sweetie are just finishing their salads and tucking into seafood pasta, sipping the wine, when suddenly her pager goes off "whoop whoop whoop 102 mentions on a single thread on 2peas.com" ... would kind of blow the mood, but might save her some face.



freecharlie
Is the pool open yet?

PeaNut 109,127
September 2003
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Posted: 5/2/2009 10:32:20 AM

In my opinion, not that you asked for it, 10 hours from Sharon's original post to Donna's post isn't too bad. I mean, she's had a "hell week" getting ready for her Inspired shindig, she might have gone out to dinner with Mr Donna and made an early night of it.
I might give that to you if Donna hadn't posted on page 2 of this thread and then cut and pasted an email to the peas, but really she knew of this thread before most of the peas did.


Tribbey: I believe, as long as Justice Dreifort is intolerant toward gays, lesbians, blacks, unions, women, poor people, and the first, fourth, fifth, and ninth amendments, I will remain intolerant toward him! [to Ainsley] Nice meeting you

Burning Feather
I conceived but I can't see you

PeaNut 158,336
July 2004
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Posted: 5/2/2009 10:36:52 AM
Of course 10 hours isn't bad. But it wasn't just 10 hours. Sharon had been trying to resolve this for quite some time. And through what should have been appropriate channels to do so.



Isn't that what we all wanted for Sharon in the first plac


Of course it is. It's just the manner in which it was done that seems to be off.

I think there's a huge difference between doing something and doing something RIGHT.

It's like asking your teen to pick up their room. If they do it with a happy face and right away because they know that it really needs to be done (heck, they can even skip the happy face), then that's all good.

If they only do it after you ground them and take away their allowance, MP3 player, and computer rights, then you are still pissed even after they do it because you had to fight them about it. And then if they blame YOU for it being a mess and give you a lot of attitude while doing it . . .


Carla

<<<<<CLICK and see what's up at our place! Updated 4/7/2012.



dylanjason
PeaAddict

PeaNut 374,190
April 2008
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Posted: 5/2/2009 10:39:33 AM
Dear pe@ce,

I will pray so hard that your surgery goes well and is a complete success! Please, please, please DO NOT feel bad for the way this thread has played out. YOU DID THE RIGHT THING posting your situation here. YOU DID!!! Donna Downey should have done the right thing by you in the first place. All of this is Donna Downey's fault. NOT YOURS! Had you not posted this situation, all you would have gotten from DD is that phone call from her to personally tell you that you just could not have a refund at all. And that is SUCH a crappy thing to do. I still can't believe she called you personally to tell you that. I truly believe that you did the right thing!!!! (((BIG HUGS FOR YOU)))

As for you Donna Downey, this that you posted:

your words hurt
i dont care if you buy my products...who cares.
what i do care about is the attack on my character.

you showed your true character by your choice of words before you realized how much trouble your reputation was in: "resentment" and the fact that you called her personally to tell her she could not have a refund. I'm just shocked that you called her to tell her that. pe@ce doesn't owe you an apology. you did this to yourself. quit posting on here that your feelings are being hurt and that you don't like your character being attacked. YOU DID ALL OF THIS TO YOURSELF, DONNA!!






leftturnonly
Will trade mosquitoes for cookies.

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Posted: 5/2/2009 10:39:55 AM

10 hours from Sharon's original post to Donna's post isn't too bad


Not bad if she had come on and said:
"We here at DD LLC are terribly sorry that you are battling such a terrible illness. Your money will be completely refunded and I will make sure that you receive lots of goodies to brighten your day."

Then, it wouldn't have been too bad or too long.




If PC is the way to get to Heaven, I'm going straight to Hell.



whirled peas
PeaFixture

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Posted: 5/2/2009 10:40:39 AM
Burning Feather, perfect analogy!


It's like asking your teen to pick up their room. If they do it with a happy face and right away because they know that it really needs to be done (heck, they can even skip the happy face), then that's all good.

If they only do it after you ground them and take away their allowance, MP3 player, and computer rights, then you are still pissed even after they do it because you had to fight them about it.


~~Tiffany~~
Don't make me jazz-hand you!
My Lame Little Blog

rustifer
BucketHead

PeaNut 98,896
July 2003
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Posted: 5/2/2009 10:41:22 AM
Eech, I was remembering the 10 hour thing from some other post. You're right of course.



take away their allowance, MP3 player, and computer rights,



I can do that?!



leftturnonly
Will trade mosquitoes for cookies.

PeaNut 416,788
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Loc: Living in Kim's Perfect World, again.

Posted: 5/2/2009 10:47:24 AM
I finally found it. Page 6 of a now 12 page thread.


donnadowney
PeaNut
PeaNut 19124 - 7/30/2001
Posts: 262 Layouts: 90
Posted: 5/1/2009 8:23:34 PM
--------------------------------------------------------------------------------
i have sat by the computer and read your comments all day.
i do not have a "rep", (yes i know you will argue i need one), so i can only speak (in lowercase letters) from my heart.

This situation got out of hand, snowballed into message board fodder.
let me state right up front that sharon was refunded. i might not even need to say anything after that.

i have been trying to email each of you individually all day as your comments came in, but to be honest with you i have barely made a dent, your quite a determined bunch. much of what i have written has been posted so i probably do not need to say much other than i think i speak for sharon, kathy and myself when i say this whole situation got blown way out of proportion.

i am human. i fail. i succeed. i am touched. i am hurt and i am sensitive...all of which i have felt simultaneously today.

i told sharon and kathy today that despite the painful things you were saying, i really was impressed that so many strangers rallied around sharon, that the simplicity of that is a gift. I hope that once this blows over (hint, hint) that you will continue to touch base with sharon because you did a good thing today.

i hope much of what i read today was said out of anger or hurt you can still feel free to email me.

sometimes the rules are meant to be broken and this whole "business" vs. "human" thing can get quite confusing for a girl that just wants to try and make a living painting and creating stuff.

thanks for the life lesson today (or should i say hitting me over the head with a sack of bricks) i needed it, and i get it.

sharon you will be in my thought and prayers this week and karen i look forward to seeing you at inspired. and will have the 6-pack ready!!



I thought it might be time to show people just dropping in to the last page what you missed.




If PC is the way to get to Heaven, I'm going straight to Hell.



russiansage
BucketHead

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June 2004
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Posted: 5/2/2009 10:48:02 AM
Wow what a thread! The fact that someone else( back in FE was told they could sell their ticket prior to Sharon's situation boggles the mind.

Even if it was dd's husband and not dd herself who made the decision, stick to one damn policy. Consistency is key.


DD I would change your policy to reflect a deadline by which a participant can still get a portion of their $ back or at least sell their ticket. If you give them a reasonbale deadline ( IDK maybe 2 months prior) then you'll still be likely to sell out the event.


I'm guessing fewer people cancel as compared to the # on the waiting list.

You need to rethink your policies, as this debacle will probably wind up costing you thousands of dollars in bad PR.

I've been on two other scrapbook sights today, and they're talking about it. I imagine there will be a little tension in the air at the event.

surlymonkey
PeaAddict

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October 2005
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Posted: 5/2/2009 10:51:17 AM
Sharon:

I know you are thanking the peas in your update, but I think we all need to send our thanks to you.

Your latest update touched me more than anything else on this thread.

In the face of being hurt and wronged by DD, LLC, you have showed nothing but honesty, courage, grace and class. If anyone over at DD had 1/1000th of the qualities that you have shown throughout this thread, this never would have become the train wreck that it has.

I like to think that every post on this thread is not just a complaint against DD, LLC but also a show of strength and unity for you while you fight this battle.

I will still be keeping you in my thoughts until you are well on your way to healing next week, as I expect will all of the peas.



~~Stephanie~~

My Blog:
Shopping and Crafty Goodness..Scarlet Monkey See
My Flickr Photostream:
Vintage and Crafty Goodness.. Flickr Goodness

leftturnonly
Will trade mosquitoes for cookies.

PeaNut 416,788
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Posted: 5/2/2009 10:54:34 AM
.....and as everything was dying down to embers.... on page 8


ncstanleys
PeaWee
PeaNut 272491 - 8/13/2006
Posts: 2 Layouts: 0
Posted: 5/1/2009 11:15:05 PM
--------------------------------------------------------------------------------
I am a friend of Donna's AND I work for her. Yes, I do exist! In an attempt to clear up a few issues - first, Inspired is not a "scrapbooking" event.

You do not have all the facts and you probably never will, but apparently you don't need them to "trash talk" another human being.

I find it pathetic that you people have sat here all day and bashed the reputation of an individual that you don't even know. Donna and the ONLY person that this involves finally got to speak to each other only AFTER all of this stuff started all over the Internet.

The individual didn't wait to receive a response or speak with Donna personally before she posted the original message on this website when she needed to vent. And, that apparently gave just enough of a tidbit for each of you to jump on a bandwagon and verbally attack a very inspirational and caring individual.

Donna did do the right thing. The individual is content with the outcome. Not that is has anything to do with any of us.

And, in the meantime, the individual this involves feels horrible about the behavior of her 2peas friends and has apologized to Donna for starting all of this before reaching a resolution with her. You have added more stress into the life of an individual who needs to focus on her health and family; not to be concerned that she just helped with starting to damaged someone's career - way to go!

You have placed a target on Donna who was totally unaware that half of this stuff was even going on. It's not like we (DD, LLC) sit around our computers all day just waiting for the next comment to be posted. We have work to do and families to care for.

I also can not believe that 2 Peas has allowed this type of slander to exist on their message board.

I will continue to include both of these women in my prayers because of the issues they are facing. And, I will add one in there for you people too who are a little too "busybody" to respect another human being and their feelings.

Good night and may God Bless you all!

And, OMG! Donna types in lowercase! Seriously? You're grasping at straws just to bash with that one.

~ Kandi





donnadowney
PeaNut
PeaNut 19124 - 7/30/2001
Posts: 262 Layouts: 90
Posted: 5/1/2009 11:28:30 PM
--------------------------------------------------------------------------------
ok thats not going to help, huh?

ok round 2 bring it on...






If PC is the way to get to Heaven, I'm going straight to Hell.


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