so I have to have surgery Tuesday and Inspired doesn't give emergency medical refunds *UPDATE #4*

Two Peas is Closing
Click here to visit our final product sale. Click here to visit our FAQ page regarding the closing of Two Peas.

Posted 5/1/2009 by pe@ce in NSBR Board
< 1 2 3 4 5 6 7 8 9 10 11 12 13 14... >
 

peasful1
Needs a New Pea Title

PeaNut 44,870
August 2002
Posts: 14,918
Layouts: 1
Loc: Valley of the Sun

Posted: 5/1/2009 6:28:51 PM

As for this mess, if there is a wait list why does DD not see if she can fill the spot and then refund the money? What a crock.


Because she would prefer to double dip. Why get $600 for one spot when you can get $1200 instead?



------------------------------------
"When you judge another, you do not define them, you define yourself." -- Wayne Dyer


M o l l y
Blue Cow

PeaNut 79,515
April 2003
Posts: 32,725
Layouts: 2
Loc: Out, standing in my field

Posted: 5/1/2009 6:31:35 PM

As for this mess, if there is a wait list why does DD not see if she can fill the spot and then refund the money? What a crock.
Exactly. It's not like DD will be out any money. She is just replacing one attendee with another.

I would understand a little bit, still think it's sucky but I could see her point more, if the event wasn't popular and she would be out cash she needs to run the event for people who will be there. It sounds like that isn't the case here. This is flat out greed.

Thanks for the reminders on Stacy Julian, Heidi Swapp, and CK. It should be a lesson to all of them, don't mess with your customers when they have message boards where they can tell each other about your stupidity.


**************************************
We are all in this together. One nation, with liberty and justice for all.
**************************************
Be the change you wish to see in the world.
**************************************
From everyone who has been given much, much will be demanded;
and from the one who has been entrusted with much, much more
will be asked. - Luke 12:48


kewPEAzmommy
Silly gangster!!!

PeaNut 182,169
December 2004
Posts: 12,772
Layouts: 45
Loc: LOST on Oahu, Hawaii

Posted: 5/1/2009 6:31:42 PM
OP, good luck on your upcoming surgery. I wish you a speedy recovery.




YouDontKnowMe
PeaWee

PeaNut 421,381
May 2009
Posts: 2
Layouts: 0

Posted: 5/1/2009 6:31:49 PM
Yes, marissa is the "eye cancer" poster

momtomatt
Blah, Blah, Blah

PeaNut 3,498
March 2000
Posts: 8,885
Layouts: 2
Loc: somewhere in time...

Posted: 5/1/2009 6:34:27 PM

she said I can sell the spot. I should collect the money directly BUT I can't say it on the message board.


How can she possibly say this? Donna herself said that she was not affiliated with the Yahoo group. And she doesen't own the message board.

I have always liked Donna, but she really disappointed me with this one. I don't know what she was thinking.

Sharon--get better soon! ((HUGS))


Michele

scraps2tell
PeaNut

PeaNut 330,095
July 2007
Posts: 175
Layouts: 0

Posted: 5/1/2009 6:37:34 PM
Because she is a backstabber. That is why she doesn't want the message board to know this. See how she treats people. Everything out of her mouth is fake. I bet as soon as the webcam goes off, she is telling her husband that her viewers are losers.

Tango1
AncestralPea

PeaNut 295,205
February 2007
Posts: 4,354
Layouts: 0

Posted: 5/1/2009 6:38:41 PM

She did explain their policy and why it's in place. The money has already been spent. They pay teachers, supplies, travel, etc. It is a business after all.


You know...I get that its a business and that she's trying to earn a living like everyone else, but where's the simple human compassion? NBC Nightly News has a segment every night where viewers write in about people who are making a positive difference in this tough economy by going the extra mile for others. DD is the antithesis of that spirit.

Good luck to you with your upcoming surgery and I will be pray for excellent results and quick healing.

templatequeen
AncestralPea

PeaNut 225,693
October 2005
Posts: 4,272
Layouts: 1
Loc: Wrapped up in my warm snuggie

Posted: 5/1/2009 6:39:46 PM
There is a spot on Donna's website you can email her, and tell her how you feel about this. I did and referenced the views this post has got and the response posts as well. Maybe this will help?

Hope you have a speedy recovery pe@ce.

ETA: Ok now that I have gone back and read the pages from earlier, I stopped at page 1 because I had to go to work, I see many peas have already emailed her as well and have got a response from her. so carry on never mind my post, but pe@ce really hope things go good for you. You have many people praying for you. Take Care



molu1298
StuckOnPeas

PeaNut 41,671
July 2002
Posts: 2,103
Layouts: 5
Loc: Northern California

Posted: 5/1/2009 6:41:36 PM
Sounds kinda strange that Donna said that she has been away from the internet this week, but somehow was able to post to her blog 4 days this week. Hmmmmm....


***Pam***
Mommy to Morgan, Bridget, Gregory and Rodger

seansmommy
Ancient Ancestor of Pea

PeaNut 31,549
March 2002
Posts: 10,705
Layouts: 333
Loc: San Diego, CA

Posted: 5/1/2009 6:46:47 PM
Sharon- I'm so sorry for what you're facing, and I will def. be sending good thoughts and hugs your way. Please keep us posted on how you're doing after the surgery, once you feel up to it of course!

About the situation- Even though Sharon sounds resigned to what has happened (or not happened, if we're being precise), I'm angry *for* her.

I can wrap my mind around them not giving an outright refund, even though I think it would be wonderful of them to do so. But they could either allow her to Sharon to sell the ticket or at least give it to a friend. I simply don't understand why that can't happen. And if it's true that they have a waiting list, isn't it possible that someone might take her spot, even though it's last minute? Possibly someone local or someone who could catch a ride with a friend? It could at least be an option.

I'm just really stunned that *nothing* is going to be done for Sharon.

And yes, it will affect my purchasing decisions, most definitely. I like to support companies that go the extra mile for their customers, esp. in an situation such as this one. This whole thing just leaves a bad taste in my mouth.

There are too many events out there, too many idea books, too many classes, and too many blogs, for me to spend my time or my scrapbook budget supporting a company/event/businessperson that cannot find a way to compromise with a customer in this situation.




jganote
StuckOnPeas

PeaNut 150,991
June 2004
Posts: 2,042
Layouts: 31
Loc: southeast

Posted: 5/1/2009 6:51:07 PM
Sharon - my thoughts and prayers are with you at this time.

I used check in on DD blog.

I won't anymore.

I will not buy from her ever again.

This is horrible!

I am reminded of Tara Whitney and Emily Falconbridge's trip they took with a select number of scrapbookers. One that had been scheduled to go lost her husband near the time of the trip. Not only did they put the word out to sell her ticket themselves, they also offered a discount, and had ebay auctions to raise money. They didn't even know this woman prior to this point.

It soooo could have been handled differently.


Jennifer



"give me chocolate...or I will cut you"

ladytrisha
AncestralPea

PeaNut 23,636
October 2001
Posts: 4,263
Layouts: 0

Posted: 5/1/2009 6:51:49 PM

There is a spot on Donna's website you can email her,


She's also on facebook.com -- ya know that place us older scrappers hang out on!! Maybe if she farms on Farm Town we can send locusts? LOL

Anyway, just sent my e-mail to her and dang howdy, I feel much better venting it off! Told her she better get over to this board and start reading the train wreck!


Trish
Simi Valley, Ca.
Enjoying paradise with my hunky Hawaiian hubby for over 33 years;
Proud Scout Mom to my Eagle Scout Brian!
If its Sunday - its NASCAR in the house! #48 heading for SevenTime!
Fast men in fast cars -- WOOHOO!!



Long ago Barney
Ancient Ancestor of Pea

PeaNut 141,410
April 2004
Posts: 8,454
Layouts: 0
Loc: Arizona

Posted: 5/1/2009 6:53:40 PM
I live in a small town and have been in several businesses. I've always been amazed at how tough it can be to accidently offend someone or make a mistake and the repercussions. I've always said if you can make it here in business you'd be a smashing success in a big city. Mostly because people in the city don't usually "gang up" on you for mistakes. But now with message boards, it hit me, it's created small towns within huge industries!! Beware people and be smart. This behavior is disgusting!! More and more, I've decided the celebs are way to full of themselves!!

templatequeen
AncestralPea

PeaNut 225,693
October 2005
Posts: 4,272
Layouts: 1
Loc: Wrapped up in my warm snuggie

Posted: 5/1/2009 6:54:45 PM
Ok I just got my email from her this is what she said:

Amy i am sending you a message i sent out just a few minutes ago to another concerned pea,
i know it might not address your specifics, but it might help you understand how message boards posts can sometimes take on a life of their own.

am not going to argue with one thing you said...
can i ask you why you think this needs to be public?
are you sure your acting on behalf of sharon? are you genuinely concerned about her and i resolving this matter?
if so, then i can confidently say that i believe we have.
i have privately spoken to both sharon as well as her friend kathy who will be attending inspired.
we talked, we listened and came to a solution together.

it is not my place to publicly do anything because i respect the privacy of the conversations i had today.
however i am sure your words could better be spent in encouragement and support for sharon and her family as she has just gotten the shock of her life.
i know you are trying to protect her from injustice, i respect and fully agree with that.
i just know giving in to the negativity that has followed this isnt the answer.

thank you for listening
d



~StacyAngel~
Krissy says I am a nail polish guru

PeaNut 108,225
September 2003
Posts: 21,503
Layouts: 74
Loc: Buying Nail Polish

Posted: 5/1/2009 6:55:06 PM
I am annoyed that Donna hasn't come back to this thread. Yes, I do realize that she has a life, but scrapping is her livelihood.

She should be cleaning up this horrible mess that she created, not hiding out. (or lurking as I suspect)


~Stacy~


~Lauren~
Original Pea #1803

PeaNut 246,606
January 2006
Posts: 30,344
Layouts: 16
Loc: right here...even if some don't like it. ;)

Posted: 5/1/2009 6:57:15 PM
In other words, she's annoyed that everyone knows about her lack of compassion. Too bad, so sad.9





Any man who thinks he can be happy and prosperous by letting the government take care of him better take a closer look at the American Indian - Henry Ford

coleland
Oh disregard.

PeaNut 27,682
January 2002
Posts: 5,194
Layouts: 140

Posted: 5/1/2009 6:59:29 PM
I'm so sorry to hear of your diagnosis and pending surgery. I sent an email to Donna.

citygirlinthecountry
AncestralPea

PeaNut 98,446
July 2003
Posts: 4,682
Layouts: 0
Loc: Oklahoma City area

Posted: 5/1/2009 6:59:29 PM
This is all really disgusting. I don't buy scrapbook supplies anymore, but I kind of wish I did so I could boycott DD!

Lorree

D3inKs
PeaFixture

PeaNut 33,354
March 2002
Posts: 3,602
Layouts: 18

Posted: 5/1/2009 6:59:29 PM

Amy i am sending you a message i sent out just a few minutes ago to another concerned pea,
i know it might not address your specifics, but it might help you understand how message boards posts can sometimes take on a life of their own.

am not going to argue with one thing you said...
can i ask you why you think this needs to be public?
are you sure your acting on behalf of sharon? are you genuinely concerned about her and i resolving this matter?
if so, then i can confidently say that i believe we have.
i have privately spoken to both sharon as well as her friend kathy who will be attending inspired.
we talked, we listened and came to a solution together.

it is not my place to publicly do anything because i respect the privacy of the conversations i had today.
however i am sure your words could better be spent in encouragement and support for sharon and her family as she has just gotten the shock of her life.
i know you are trying to protect her from injustice, i respect and fully agree with that.
i just know giving in to the negativity that has followed this isnt the answer.

thank you for listening
d


Well, I am surprised that she didn't end it with "So there!!!"


------------------------------------------------------

Daphne

Life is short! Break the rules! Forgive quickly! Kiss slowly!
Love truly, Laugh uncontrollably..
And never regret anything that made you smile.

simplekelly
Loving Life

PeaNut 142,378
April 2004
Posts: 16,519
Layouts: 6
Loc: Why do you want to know?

Posted: 5/1/2009 6:59:36 PM

It's a business after all.
NOT FOR LONG!!


best,


**Live your dreams, not your fears**

LindaBabe54
PeaAddict

PeaNut 120,429
December 2003
Posts: 1,089
Layouts: 3

Posted: 5/1/2009 7:00:58 PM
Pe@ce, I too am praying for you, now and on Monday.

As for the heartless, uncaring, money hungry cruel people - what goes around comes around. They *will* get theirs.

melanell
Ancient Ancestor of Pea

PeaNut 26,836
January 2002
Posts: 19,090
Layouts: 86

Posted: 5/1/2009 7:01:58 PM

however i am sure your words could better be spent in encouragement and support for sharon and her family as she has just gotten the shock of her life.
i know you are trying to protect her from injustice, i respect and fully agree with that.
i just know giving in to the negativity that has followed this isnt the answer.


A customer writes to you, upset with your business decisions, and your response is to handslap them?!?! Really??


M o l l y
Blue Cow

PeaNut 79,515
April 2003
Posts: 32,725
Layouts: 2
Loc: Out, standing in my field

Posted: 5/1/2009 7:02:09 PM
Donna's email to templatequeen is pathetic. I can hear her whine all the way over here.

Too Bad, So Sad, Get used to no one buying your stuff Donna.


**************************************
We are all in this together. One nation, with liberty and justice for all.
**************************************
Be the change you wish to see in the world.
**************************************
From everyone who has been given much, much will be demanded;
and from the one who has been entrusted with much, much more
will be asked. - Luke 12:48


KelleeL
Eye pea ;)

PeaNut 29,130
February 2002
Posts: 6,111
Layouts: 67
Loc: 01826

Posted: 5/1/2009 7:03:10 PM
Sharon...I wish you the best with your upcoming surgery and recovery. I'm really sorry you're going through this fiasco.

Donna Downey...my sister offered to pay for me to attend this event with her (her second year attending) and I declined. I'm so glad now that I'm not going because I really don't think I would be able to get any pleasure for it after reading how you've failed to handle this situation like a compassionate human being.





*Angela
Go Tarheels!

PeaNut 90,289
June 2003
Posts: 10,379
Layouts: 0

Posted: 5/1/2009 7:04:05 PM
OP - A prayer for your health, wisdom for your doctors, & strength for all those caring for you.


She did explain their policy and why it's in place. The money has already been spent. They pay teachers, supplies, travel, etc. It is a business after all.

[Policy excerpt: The participant agrees and acknowledges that the Event may be canceled due to acts of God, strikes, fires, floods, explosions, acts of war, civil disorders, acts of government agencies or authorities, other enemy action, illness, or other causes beyond Downey's reasonable control. If the Event is canceled due to such a cause, the participant agrees and acknowledges that no refund of any portion of the payment for the Event shall be made and Downey shall have no liability whatsoever to the participant.]
Did she actually reveal the obvious reasons for the policy? That is:

1) The livelihood of her entire family of five is dependent upon her name recognition & products sold accordingly in the scrapbooking & mixed media arts industries (since her dh resigned or was fired from his job outside the home a couple years ago to assume a newly-created "executive" in her LLC). Given the (deserved) negative attention of this issue, perhaps Mr. Downey should spend NSD weekend updating his resume!

2) For every pre-paid participant unable to attend, the company can keep her payment as well as collect payment from another person on the alleged waiting list. Therefore, the company will receive double payment for that single seat. Wonder how many others are unable to attend for various reasons (much can happen - e.g. job loss, relocating for a job, health-related - in nine months between Aug & May!) & their seats are being filled/& a duplicate payment made by wait-listers?

Given how this issue was handled by the company contact as well as the founder/president herself, anyone else wondering whether an officially confirmed case of swine flu in the Charlotte area (which, to my knowledge, has not occurred as of the time of this post) will prompt the cancellation of this Event under the provision of "other causes beyond Downey's reasonable control?" The company would (attempt to) keep the payments & avoid personally addressing this issue.

Also, the Downeys must not have considered that Charlotteans may see this, forward it to her usual, less publicized teaching LSSs (e.g. Scrap Shack in Mooresville, NC; Random Arts in Saluda, NC), & boycott her local appearances/classes? Although I have never attended a regular crop/class/workshop/retreat/etc. nor one taught by a recognized scrapper & have never purchased a single Donna Downey product (or that of any known family member - e.g. her dd's first sewn pillow), my boycott would have no effect; however, I intend to link to fellow local scrappers who do attend such events regularly, including next weekend!

ETA: Donna Downey wrote:

...it hurts to hear such mean things said about yourself...
First, didn't Heidi Swapp make the same comment during her poorly manufactured product saga? Second, doesn't she (& Heidi Swapp) realize this issue isn't about her personally, but the company bearing her name? Third, if you don't want your name repeated over & over, don't adopt name your company after yourself! Fourth, how else should the Inspired event by Donna Downey LLC be referred to avoid using her name & "hurting" her feelings?

M o l l y
Blue Cow

PeaNut 79,515
April 2003
Posts: 32,725
Layouts: 2
Loc: Out, standing in my field

Posted: 5/1/2009 7:06:52 PM

NOT FOR LONG!!
Excellent Kelly.


**************************************
We are all in this together. One nation, with liberty and justice for all.
**************************************
Be the change you wish to see in the world.
**************************************
From everyone who has been given much, much will be demanded;
and from the one who has been entrusted with much, much more
will be asked. - Luke 12:48


ladytrisha
AncestralPea

PeaNut 23,636
October 2001
Posts: 4,263
Layouts: 0

Posted: 5/1/2009 7:07:11 PM
hey she cut and pasted!!! I got that same e-mail!!! I guess I'm the other pea! LOL!
I hand-slapped back babe!


Trish
Simi Valley, Ca.
Enjoying paradise with my hunky Hawaiian hubby for over 33 years;
Proud Scout Mom to my Eagle Scout Brian!
If its Sunday - its NASCAR in the house! #48 heading for SevenTime!
Fast men in fast cars -- WOOHOO!!



SupaScrappa
release the flying monkeys!

PeaNut 147,054
May 2004
Posts: 17,050
Layouts: 7
Loc: Austin Texas

Posted: 5/1/2009 7:07:21 PM

it is not my place to publicly do anything because i respect the privacy of the conversations i had today.


really, Donna? REALLY??

So this is the best you can do? YOU have created a shitstorm with your lack of compassion, and you expect a few thousand scrapbookers to just accept that as your excuse?

Sorry lady. Not good enough. Not good enough by a country mile.




TinaFB
the lunatics have taken over the asylum

PeaNut 25,135
November 2001
Posts: 25,984
Layouts: 349
Loc: Maryland

Posted: 5/1/2009 7:10:08 PM
Just what is the deal with famous scrapbookers and their inability to use capital letters and punctuation?


Tina


moodyblue
StuckOnPeas

PeaNut 346,032
November 2007
Posts: 2,012
Layouts: 0

Posted: 5/1/2009 7:10:09 PM
To the OP - I'll be thinking of you and hoping for the best regarding your surgery and recovery.

Along with everyone else here, I agree that the restriction on selling or giving away a ticket to this event under these circumstances is ridiculous.

Beyond that, reading the fine print of this event was an eye-opener. SHE could cancel this event and NOT refund anyone's money??? That is amazing. I've had tickets to a concert that was cancelled and we all got full refunds; there is NO WAY to justify a policy that says she keeps all the money even if she is the one who cancels the event! That greed and arrogance just boggles my mind - and that is just one more HUGE reason to not financially support her ventures.

ladytrisha
AncestralPea

PeaNut 23,636
October 2001
Posts: 4,263
Layouts: 0

Posted: 5/1/2009 7:10:40 PM
here's my reply to Ms. D:



Donna,
Honestly, if you want to salvage your name in this and you've truly reached a solution whereby Sharon is truly helped and not just beaten down into accepting something because she's so ill (and she is)
then you NEED to go on 2peas (or have a rep do it for you) because you are going to end up like Stacy Julian, Heidi Swapp and others. Stacy was crucified and Simple Scrapbooks is gone - and there are a ton of us who won't even LOOK at what she has to say. We remember these things. We are moms who flock and protect.

The solution that was shared earlier with the word "resentment" in it was just oil on the fire.
Seriously - do the right thing. Refund this gal so she can rest, have a safe surgery without stress, and heal and bonus, remain a customer of yours; sell her space to someone on the waiting list. My gosh, Donna, it would have been so freaking easy to do that -and you would have come out like a rose. Instead, you've ended up stinking up the room. How sad.

You need to publicly shame that woman, Marissa who made the eye cancer comment - that's just heinous.
(leaving out bit about another non-involved monthly clu


Trish
Simi Valley, Ca.
Enjoying paradise with my hunky Hawaiian hubby for over 33 years;
Proud Scout Mom to my Eagle Scout Brian!
If its Sunday - its NASCAR in the house! #48 heading for SevenTime!
Fast men in fast cars -- WOOHOO!!



brandy_m
H.P(ea) Show-off

PeaNut 62,296
January 2003
Posts: 12,128
Layouts: 391
Loc: PA-Jackass of the Northeast

Posted: 5/1/2009 7:10:57 PM
This is absolutely one of the worst things i've heard in the "scrapbooking world".

I have attended CKU's in the past, taken classes by Donna Downey, etc.

Her actions in this matter are disgusting. Plain and simple. She has her money regardless if Sharon attends or sells her ticket to someone else.

Have some decency, do the right thing Donna.


Brandy
mama to Andy, Kenny and Katie


Tupoi
Hopeful Romantic

PeaNut 13,226
March 2001
Posts: 33,750
Layouts: 45

Posted: 5/1/2009 7:13:33 PM

Just what is the deal with famous scrapbookers and their inability to use capital letters and punctuation?


It's cute and reminds us that she's just like us and not a professional?

OP, I am so sorry you are dealing with this. I'll be praying for you this week and hope you have a very speedy recovery!



templatequeen
AncestralPea

PeaNut 225,693
October 2005
Posts: 4,272
Layouts: 1
Loc: Wrapped up in my warm snuggie

Posted: 5/1/2009 7:14:03 PM
Wow I cant believe we got the same email


hey she cut and pasted!!! I got that same e-mail!!! I guess I'm the other pea! LOL!
I hand-slapped back babe!





askmetoscrap
BucketHead

PeaNut 370,900
April 2008
Posts: 784
Layouts: 0
Loc: Oregon

Posted: 5/1/2009 7:14:06 PM
Sharon I wish you a speedy recovery, and am so sorry you are having to go through this at this stressful time. They say the best thing for healing is positive thoughts, I just wish DD would have done that from the beginning.
I have never even heard of DD before this thread, but now I do. I'm sure the 11 other gals I scrap with tomorrow will know her name. I will let them in on this if they don't already know. I cannot believe someone is so heartless. I know a policy is a policy, but every policy can have some exceptions.
Good thoughts your way on Tuesday, you will have alot of them to go on

Cori

LBrock44
Equality for ALL

PeaNut 40,268
June 2002
Posts: 11,849
Layouts: 57
Loc: Southern California

Posted: 5/1/2009 7:14:57 PM
OP, I am so sorry to hear about your cancer and subsequent surgery. I am also saddened that this company's lack of decency has caused you added grief. I will be thinking and praying for you on Tuesday.


---------------------------------------------------------------------------------





We must learn to live together as brothers or perish together as fools. - Martin Luther King, Jr.

scrapgal12
PeaNut

PeaNut 343,437
October 2007
Posts: 356
Layouts: 0

Posted: 5/1/2009 7:15:40 PM
I don't know you Sharon, but I feel so sorry for you. I teared up reading about you crying over this. Will be thinking of you along with thousands of others who have read this and praying all goes well with your surgery.

So this is what Donna wrote on here


i agree, i changed the word resentment to "the bottom of this" in the second set of responses.
i just got wind of all of this and even though it hurts to hear such mean things said about yourself i read everyone of them.
i have left a message for sharon and really do hope to resolve this in a way that doesn't inflict anymore pain.

sharon, i do want you to know that i do not take any of this lightly and what your going through is something i cannot fathom.
call me, we'll chat d


What concerns me is the fact she still sees this as how much it is effecting her, the bad publicity it's giving her and that it will effect her business, bottom line, the money.

Even if she does apologize now, it will not be sincere, she will only apologize because she is thinking about her name and business being effected, not because of Sharon and her situation

templatequeen
AncestralPea

PeaNut 225,693
October 2005
Posts: 4,272
Layouts: 1
Loc: Wrapped up in my warm snuggie

Posted: 5/1/2009 7:16:00 PM
So I respond to her email she sent me and this is what she sent back,

"i am just not sure what you are looking for me to tell you other than to tell you sharon and i are ok."
d



moodyblue
StuckOnPeas

PeaNut 346,032
November 2007
Posts: 2,012
Layouts: 0

Posted: 5/1/2009 7:17:53 PM

Just what is the deal with famous scrapbookers and their inability to use capital letters and punctuation?


Yeah, not so cute! Add in the grammar errors and it's just not very professional.

~StacyAngel~
Krissy says I am a nail polish guru

PeaNut 108,225
September 2003
Posts: 21,503
Layouts: 74
Loc: Buying Nail Polish

Posted: 5/1/2009 7:18:16 PM

Amy i am sending you a message i sent out just a few minutes ago to another concerned pea,
i know it might not address your specifics, but it might help you understand how message boards posts can sometimes take on a life of their own.

am not going to argue with one thing you said...
can i ask you why you think this needs to be public?
are you sure your acting on behalf of sharon? are you genuinely concerned about her and i resolving this matter?
if so, then i can confidently say that i believe we have.
i have privately spoken to both sharon as well as her friend kathy who will be attending inspired.
we talked, we listened and came to a solution together.

it is not my place to publicly do anything because i respect the privacy of the conversations i had today.
however i am sure your words could better be spent in encouragement and support for sharon and her family as she has just gotten the shock of her life.
i know you are trying to protect her from injustice, i respect and fully agree with that.
i just know giving in to the negativity that has followed this isnt the answer.

thank you for listening
d


Donna,

The thing is that this matter is now public. Questioning someone who emails you for their reasons and then a handslap to boot. Really?

I know I am concerned for the OP, her health, and seeing another high profile scrapbooker screw up.

You say you don't want to dicuss this publicly? Yet you told Sharon she couldn't post info on the message board?

Your handling of damage control is just causing more damage.

You don't want to argue, yet here is a 6 page thread...soon to be longer...where Peas aren't arguing. WE ALL agree that you handled this situation poorly.

This is public now. Deal with it...better please.

The peas want justice and help for a fellow pea that is going through a hard time right now. It is called compassion, caring and loyalty to a fellow pea. That costs nothing. Your behavior is going to cost you a lot more.

Is a public apology and letting us know how it was resolved really that difficult for you?

I hope you have enjoyed your career. I don't see it increasing much in the future. What a shame. You had the opportunity to shine. You blew it.


~Stacy~


M o l l y
Blue Cow

PeaNut 79,515
April 2003
Posts: 32,725
Layouts: 2
Loc: Out, standing in my field

Posted: 5/1/2009 7:21:54 PM
Sharon might be OK with the outcome. What choice does she have? Really? She is sick and Donna has her money.

But Donna, Donna, Donna many of us are not OK with you. That is your problem now. Like your fellow celebrity scrapbookers you are an PR nightmare. It is sad when the customer writes a better email than a supposed business person.

Your emails make you sound like a pouty child who just got caught stealing from the candy store. But she wasn't looking and she knows I take what I can get so she should have been watching me more closely when I came in the store.


**************************************
We are all in this together. One nation, with liberty and justice for all.
**************************************
Be the change you wish to see in the world.
**************************************
From everyone who has been given much, much will be demanded;
and from the one who has been entrusted with much, much more
will be asked. - Luke 12:48


svjuls
PeaAddict

PeaNut 11,120
February 2001
Posts: 1,022
Layouts: 58
Loc: Texas

Posted: 5/1/2009 7:21:59 PM
Donna, I hope for Sharon's sake that you have been able to satisfy her concerns in a way that she finds sufficient. You seem to forget about the concerns that so many of us have (6,000 and counting) about the decency and caring of your company, your sponsors, and yourself.

As you suggested we do, we are all here supporting her and praying for her and for you to suppose that we are unable to at the same time call you out for your uncaring, slow and insincere response is offensive.

How are we to suppose that you are in this for anything but the money at this point? Happy Scrapbooking day!



julieberg
Ancient Ancestor of Pea

PeaNut 160,179
July 2004
Posts: 6,901
Layouts: 0

Posted: 5/1/2009 7:28:45 PM

So I respond to her email she sent me and this is what she sent back,

"i am just not sure what you are looking for me to tell you other than to tell you sharon and i are ok."
d


Sharon - are you okay with Donna?


bluenoser3652001
PeaNut

PeaNut 216,140
July 2005
Posts: 261
Layouts: 35
Loc: Nova Scotia, Canada

Posted: 5/1/2009 7:29:23 PM
"Stop whining, Both of you, and work on healing. Unless she has eye cancer, I am sure she saw very clearly non-refundable, non-transferable before she purchased her tickets and if you've ever owned a business you would understand why."

Concerning the quote above I was appauld as my own DD at the age of 10 1/2 months had eye cancer known as Retinablastoma. I jsut couldn't beleive what I was reading.

I hope everything goes well for you Sharon next tuesday, will be thinking of you and all the best in recovery,,,,Carol

Rebelyelle
PeaFixture

PeaNut 371,860
April 2008
Posts: 3,601
Layouts: 10
Loc: Arlington, VA

Posted: 5/1/2009 7:29:51 PM
Firstly to Sharon - you have my deepest sympathies and my very, very best thoughts for a speedy recovery. I will keep you in my thoughts over the coming months. Please keep us posted on your progress!

As for Donna Downey - she's deplorable. I agree with everything said. I usually don't get all fired up about these things, but this really got under my skin.

*Edited to respect Donna's apology and privacy*

SuffyAnn

PeaNut 181,774
December 2004
Posts: 7,862
Layouts: 17

Posted: 5/1/2009 7:30:36 PM
I emailed her too. Off to drop all of her crap in the trash. I will never buy anything from DD again.

Sorry about your cancer Peace, hoping everything goes well on Tuesday.

For what it is worth, she owes you a free spot at every single event.



DRAGONFLYDREMER
PeaFixture

PeaNut 251,879
March 2006
Posts: 3,351
Layouts: 64
Loc: San Diego East County

Posted: 5/1/2009 7:33:45 PM
what a crock of s***. I didn't want to not post and wish you well for your surgery and speedy recovery!

I have never been impressed with DD and for sure I am not now, Just want her to know that there is one more not buying her crap.

Hope you are ready to become unfamous DD, because we have the power as the peas to see that everyone knows about how heartless you and your company are~

truly sad, and it goes to make my assumption right about celebrity scrapbookers. I like here in my world of unfamous friends.

i hope she goes bankrupt



Burning Feather
I conceived but I can't see you

PeaNut 158,336
July 2004
Posts: 37,887
Layouts: 3
Loc: Ain't no black widow serial killer going to get between me and my man

Posted: 5/1/2009 7:35:19 PM

i completely understand and respect what you are saying, sharon and i have talked and worked all the miscommunications out.
message boards have a way of creating larger than life problems from ones that are simply solved.
i can confidently say that i believe we have found common ground.
i have privately spoken to both sharon as well as her friend kathy who will be attending inspired.
we talked, we listened and came to a solution together.


Translation:

The "miscommunication" was that Sharon thought I would refund her money. I set her straight on that right quick.

Message boards have a way of getting to the truth, but I'm choosing to ignore it anyway.

The "common ground" that we have found is that I got HER to apologize for even thinking of asking for a refund to my precious event.

I talked, she listened (because really, what choice did she have but to listen to me after I deigned to call her), and we decided just to ignore this silly little problem.




And for the record, please note that I, unlike Ms. Double D, KNOW how to use punctuation and capitalization.


Carla




D3inKs
PeaFixture

PeaNut 33,354
March 2002
Posts: 3,602
Layouts: 18

Posted: 5/1/2009 7:37:27 PM
I emailed her and got a response as well....albeit, it was a copy /paste.

daphne i am very sorry to hear that i have disappointed you.
and yes i have answered emails like yours all day and i hear your frustration.
i completely understand and respect what you are saying, sharon and i have talked and worked all the miscommunications out.
message boards have a way of creating larger than life problems from ones that are simply solved.
i can confidently say that i believe we have found common ground.
i have privately spoken to both sharon as well as her friend kathy who will be attending inspired.
we talked, we listened and came to a solution together.

it is not my place to publicly do anything because i respect the privacy of the conversations i had today.
i know you are trying to protect her from injustice, i respect and fully agree with that.
i just know giving in to the negativity that has followed this isnt the answer.

thank you for listening
d

She just doesn't have a clue, does she....


------------------------------------------------------

Daphne

Life is short! Break the rules! Forgive quickly! Kiss slowly!
Love truly, Laugh uncontrollably..
And never regret anything that made you smile.

templatequeen
AncestralPea

PeaNut 225,693
October 2005
Posts: 4,272
Layouts: 1
Loc: Wrapped up in my warm snuggie

Posted: 5/1/2009 7:37:43 PM

have privately spoken to both sharon as well as her friend kathy who will be attending inspired.
we talked, we listened and came to a solution together.



So AKathy how are you feeling about all this, did she take care of the problem and refund her money after all?


< 1 2 3 4 5 6 7 8 9 10 11 12 13 14... >
Show/Hide Icons . Show/Hide Signatures
Hide
{{ title }}
{{ icon }}
{{ body }}
{{ footer }}