USPS Crash

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Posted 4/5/2012 by Paisleys Garden in NSBR Board
 

Paisleys Garden
StuckOnPeas

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Posted: 4/5/2012 11:56:52 AM
I was backed into by a USPS truck during rush hour in a no stopping lane in downtown Minneapolis. He stopped and just backed up into me. I was laying on the horn, no time to get out of his way. Didn't think of calling the police because it was a fender bender.

Turns out there was a supervisor in the truck with the driver. She (the super) gets out and takes all my info but they wouldn't give me any info. It was like pulling teeth to get the driver's name and VID. They also wouldn't let me read their notes. She said they were stopping to deliver mail...yeah, in a no stopping lane, during rush hour, right in front of the parking ramp entrance (my destination), which is right next to the loading dock entrance.

Then a USPS employee shows up (he parked in the no parking no stopping lane too!) to take pictures and gave me a report to fill out (fortunately we were right outside my office building so I was able to make a copy). The truck that hit me left. The guy that gave me paperwork offered a folder for me to use while I filled out the report. Their notes were in it. I quickly read the notes; she had written that I was following too closely. Well, my building security guy loves me and gave me a copy of the security recording. I was not any where near following too close.

Anyone been hit by a USPS truck? How did it come out? Did they give you any info?

lovetodigi
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Posted: 4/5/2012 12:03:51 PM
Were you required to call police to investigate the accident and do an accident report? I would think that your insurance company would want of copy of the police report. It sounds fishy that they would hesitate to give you their information. You could call the main USPS number and talk to someone there to see what the correct procedure would have been. It is good that you have the security video to back you up.




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HeidiJo
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Posted: 4/5/2012 12:06:12 PM
I don't have any information for you but I just think it's ironic that yesterday I was stopped in traffic next to a mail truck, and in BIG letters right over the steering wheel it said something like AVOID BACKING UP WHENEVER POSSIBLE (maybe not exactly those words, but to that effect). I guess we now know why!

Hope you can get it resolved. any car accident sucks, but dealing with the USPS and their bureaucracy will surely take it even further. Bummer.


Heidi

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jjjulee
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Posted: 4/5/2012 12:09:36 PM
Having worked for the USPS as a mail carrier, I can tell you that we were very well trained to NOT give out information after an accident.

For the record, it is a big no-no to back up in a USPS truck unless it is absolutely necessary. Every one of our vehicles had a big sign by the steering wheel that said that. Being caught going in reverse was grounds for disciplinary action.

I'd get a non-USPS accident report going if anything happened to you or your vehicle; you're probably going to have a VERY hard time getting any info out of the USPS.

Not saying anything that they do is RIGHT, just telling you my experience from when I worked for them. Hope it helps!

Georgiapea
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Posted: 4/5/2012 12:11:44 PM
They were so stonewalling you! Having a copy of the security tape will help. I'd turn it over to my insurance company, along with all the documents you have.

Miss Ang
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Posted: 4/5/2012 12:24:08 PM

I was backed into by a USPS truck during rush hour in a no stopping lane in downtown Minneapolis. He stopped and just backed up into me. I was laying on the horn, no time to get out of his way. Didn't think of calling the police because it was a fender bender.

Turns out there was a supervisor in the truck with the driver. She (the super) gets out and takes all my info but they wouldn't give me any info. It was like pulling teeth to get the driver's name and VID. They also wouldn't let me read their notes. She said they were stopping to deliver mail...yeah, in a no stopping lane, during rush hour, right in front of the parking ramp entrance (my destination), which is right next to the loading dock entrance.

Then a USPS employee shows up (he parked in the no parking no stopping lane too!) to take pictures and gave me a report to fill out (fortunately we were right outside my office building so I was able to make a copy). The truck that hit me left. The guy that gave me paperwork offered a folder for me to use while I filled out the report. Their notes were in it. I quickly read the notes; she had written that I was following too closely. Well, my building security guy loves me and gave me a copy of the security recording. I was not any where near following too close.

Anyone been hit by a USPS truck? How did it come out? Did they give you any info?

It sounds like you both thought the other person was at fault. If it were me in that situation I would have called the police and made a report.


-Angela

Paisleys Garden
StuckOnPeas

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Posted: 4/5/2012 12:24:12 PM
The police only have to be called if you want them there or if there are injuries. I didn't even think of it. Doh. I was just mad and late for work, where I was supposed to be meeting a VP at the door at 8am sharp.

At least I have a copy of my report. Oh, and the guy that came to take photos, gave me a torn off scrap of a post-it with the name of their tort person--not even a whole post-it.

That is ironic, Heidi. LOL


Spongemom Scrappants
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Posted: 4/5/2012 12:25:49 PM

Hindsight's 20-20, but you really should have called the police. Even though it appears to be minor at the time, if it involves a government or commercial vehicle, I ALWAYS would. Just to protect myself.








Paisleys Garden
StuckOnPeas

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Posted: 4/5/2012 12:27:14 PM
Thanks Julee!

Jumperhop
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Posted: 4/5/2012 12:27:53 PM
I don't get why you didn't call the cops if you were having such a hard time getting info from them.

Sorry this happened to you. Hope you get it straitened out.
Jen

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Posted: 4/5/2012 12:53:50 PM
I am so sorry for the hassle you are facing now. Thank goodness you were not injured though!

I wasn't hit by a USPS truck, but I was hit by a city vehicle and learned that government vehicles are exempt from liability!!!!!! Unfortunately my vehicle was severely damaged and I had to turn the claim in to my insurance company. When all was said and done, the city reimbursed me my deductible. Wasn't that generous of them?

Good luck to you!

bizzymumma
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Posted: 4/5/2012 1:23:05 PM
We don't call police for fender benders here either - there's no reason for them to come. But I would call my car insurance company and give them the heads up on what is happening and give them your complete story, so they don't hear it from them first. Even though the claim won't be on your insurance because UPS were the ones backing up, they should still act on your behalf to get your car repaired if required.


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moveablefeast
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Posted: 4/5/2012 2:04:53 PM
Here police don't normally dispatch to an accident unless a car can't be moved out of the road, or unless someone is hurt, so calling them doesn't help much.

I was backed into two years ago by a hotel shuttle van, no witnesses, no security tapes, and both insurance companies handled it as though the driver of the van was 100% at fault. It was an extremely easy claim. Did a shocking amount of damage to my car for such a low-speed crash, but the car was fixed and all was made right.

Hope yours is as simple as mine was. Call your insurance company. Let them do the rest of the work for you. They won't want to pay out on this claim.

Paisleys Garden
StuckOnPeas

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Posted: 4/5/2012 3:30:24 PM
I called my claims department. They are handling it.

It's amazing how befuddled a person can be after an accident. Guess you had to be there.

thatgirlintexas
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Posted: 4/5/2012 3:34:15 PM

It's amazing how befuddled a person can be after an accident. Guess you had to be there.


Yep, I've been hit a few times and after one of them I learned the hard way to make sure the person doesn't leave until you have all their information and to call the police if they are unwilling to give it to you.


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Burning Feather
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Posted: 4/5/2012 3:35:04 PM

We don't call police for fender benders here either -


But it wasn't just a fender bender at that point. It was a failure to exchange information and for that alone, I would have called the police.

I wonder what the reason is that they are trained not to exchange information. That seems pretty darn shady for a government agency.

Until you said that, I was going to respond that you were pretty lucky to be in a minor accident with a company rather than an individual. I was backed into by a semi several years ago and while the damage was minimal (I did have to have a rental car for a couple of weeks while the damage was repaired), the company bent over backwards to make sure that I was okay and that all of the repairs were made to my complete satisfaction.



Carla




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Posted: 4/5/2012 6:44:29 PM
My DDs BMW that she saved and paid for herself as her first car was hit by a USPS truck.
He left. He said it was her fault although the car was parked legally, in front if my house and she wasn't even in the car.
I called the police because the mailman left the scene.
The police came, took a report but refused to go find him. (he was still in the neighborhood delivering mail)
I also called the postmaster abd told them that our mailman hit and damaged my DDs car and fled the scene.
They sent an investigator out. Didn't want to admit it was his fault but finally did. Then told DD she had to pay for repairs herself at a place they wanted her to go to then they might reimburse.
They refused to give ya any info about the driver or insurance info.
Apparently the fed gov has different rules than everyone else.
The cost was never reimbursed.

ETA: I happened to be in my front yard with my camera when the nail truck hit the car. I had numerous photos to back up what happened.

I hate the USPS


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revirdsuba
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Posted: 4/5/2012 7:01:41 PM
The Feds DO have different rules............ Avoid USPS trucks at all costs!!

NoWomanNoCry
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Posted: 4/5/2012 7:14:10 PM
My sister in law had something kinda happen like that. She had her car parked in her parking spot in front of her house and a power company truck hit her car not only hit it but totaled her car. When the driver came out he begged her not to call the cops but she did and they took a report. It was on a friday when it happened so Monday morning she got on phone with the mans boss and that's when the nightmare started... He wasn't wanting to talk to her.. He wasn't wanting to give her any resources to call to get this resolved (since he was the one she was told deals with this stuff but he didnt want to be bothered with it so she was like give me a number to call that does want to deal with it) anyways it was a lot of her calling and him dodging her for weeks. They finally sent someone out to adjust damage and they said it was totaled. They finally cut her a check for what car was worth then this was the real kicker lol they MADE her sign a form stating she would never speak of this to anyone ever (of course she did before she signed it lol) if she didn't sign she wouldn't have got a check is what she was told.

Your best bet...contact a lawyer and ask what is best because for her dealing with this on her own was a nightmare. Good luck!


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Twins Rock
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Posted: 4/5/2012 7:28:05 PM
A zillion years ago, when I was in High School, I was hit by a FedEx truck. He backed up into me. Luckily I was feisty, because he said he had to call the supervisor and not the police...I promptly told him to call the police on his radio (it was the 80's no cell phone for me!).

I thought he would and then before I knew it, someone in a car, who I later found out was the supervisor, drove up and asked me a bunch of questions. I told him I wasn't telling him squat and to call the police.

Police trumps any company "policy". I wouldn't fill out a thing except to the Police and my own insurance company.
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