Does Kohl's accept expired Kohl's cash?

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Posted 4/13/2012 by joelsgal in NSBR Board
 

joelsgal
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Posted: 4/13/2012 2:40:44 PM
I just found one that expired a week ago. I wouldn't expect them to but I was wondering if anyone had any experience with this.
Thanks.

clee321
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Posted: 4/13/2012 2:43:30 PM
I don't know if they all do, but I handed mine over to be thrown away when I realized it was expired and she said OH NO WE STILL TAKE THAT. So I guess they never expire?



kmk1112
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Posted: 4/13/2012 2:50:38 PM
People have posted here before that it depends on the store/cashier.

AngieR
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Posted: 4/13/2012 2:55:20 PM
It doesn't hurt to ask. I was sick and unable to use one and they credited my Kohls charge for the amount.




Aleighl55
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Posted: 4/13/2012 2:57:41 PM
The ones in my area do.

ZUKE1
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Posted: 4/13/2012 2:58:06 PM
I just came back from Kohls 15 minutes ago to return something. The woman in front of me had expired Kohls cash and they accepted it. I've heard that you have to go to they do returns though.



poppyred
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Posted: 4/13/2012 3:17:46 PM
Oh, man! I've always just tossed mine after they expired!


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irwcandiwi
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Posted: 4/13/2012 3:28:55 PM
My sister is a Kohl's store manager...it's actually their policy to accept it, you just have to ask. If you have a new cashier that isn't aware, just request a manager's approval. Customer satisfaction is their #1 priority!

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Posted: 4/13/2012 3:32:04 PM
I was recently told by a store employee that yes, they do accept them after they expire. I didn't ask about that, she went out of her way to tell me that they would be accepted after they expire. I was so thankful for her telling me that because I too always throw them away if I don't use them by the time they expire. Now I'll never have to throw one away again!







Restless Spirit
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Posted: 4/13/2012 3:34:33 PM
The two I used to shop at in Texas did not. In fact, when I asked, the clerk was extremely rude to me for even asking. I am loving the new JC Penney's and no longer shop at Kohls unless I have too.


Karen

bethping
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Posted: 4/13/2012 3:40:34 PM
Last week the cashier told me they don't expire, even tho I already knew that. They do have to check to see if it's still worth the amount, because if you returned something they'll reduce the value of the Kohl's cash. The cashiers don't necessarily like to look up the value, but that's their job.



mekpea
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Posted: 4/13/2012 3:56:55 PM
My mom works at Kohl's and she said as long as you buy twice what your Kohl's cash is worth they will take it. In other words, if your Kohl's cash is for $20 you have to spend $40.


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Posted: 4/13/2012 5:40:18 PM
They did for me one time.

I would like to express my for Kohls!



child of grace
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Posted: 4/13/2012 6:53:35 PM
Yes, mine does.

gritzi
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Posted: 4/13/2012 7:07:18 PM
I've had multiple managers at various stores tell me that Kohls Cash never expires. Never have I had to spend double the Kohls Cash amount.

angy101197
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Posted: 4/13/2012 7:44:01 PM
Oh good to know, I have $20 from a few weeks ago. I'll have to take it in and try it.

joelsgal
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Posted: 4/13/2012 8:12:58 PM
Thanks everyone! I really appreciate it!

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Posted: 4/13/2012 9:16:15 PM
Our Kohl's have made a point to tell us that they will no longer redeem expired Kohl's cash anymore. They said some people were hanging on to it and redeeming it in large chunks. Prior to this they always took any Kohl's cash.


Fireflyy
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Posted: 4/13/2012 9:28:08 PM

Posted: 4/13/2012 3:17:46 PM 
Oh, man! I've always just tossed mine after they expired!



Same here. I'll be hanging onto it from now on.

smkerry
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Posted: 4/13/2012 10:23:36 PM

Our Kohl's have made a point to tell us that they will no longer redeem expired Kohl's cash anymore. They said some people were hanging on to it and redeeming it in large chunks. Prior to this they always took any Kohl's cash.



We had a meeting tonight at work, and this will be a new policy coming up. Not sure exactly when yet, but we were told to start telling customers about the changes coming up. It is probably going to be upsetting to a lot of people.


Kerry



callypea
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Posted: 4/13/2012 11:47:47 PM
My Kohls also accepts expired Kohls cash. And I just got a 30% coupon in the mail today so I can't wait to go use my cash this week!

Since I learned that Kohls accepts expired rewards, I've started asking at other places and have found that DSW and Bed, Bath and Beyond always accept expired coupons/rewards. Some cashiers have looked at me like I'm crazy and then I explain that lately stores have been doing that so I just thought I'd ask. I've also found out that my local grocery store will accept their store rewards coupons the day or two after expiration. Kohls will also accept the %coupons the day before a sale starts.

lynlam
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Posted: 4/14/2012 10:37:13 AM

They do have to check to see if it's still worth the amount, because if you returned something they'll reduce the value of the Kohl's cash. The cashiers don't necessarily like to look up the value, but that's their job.



Those cashiers that don't like to look it up should get a smack upside the head. LOL. it takes about 1.67 seconds to accomplish this task.


My mom works at Kohl's and she said as long as you buy twice what your Kohl's cash is worth they will take it. In other words, if your Kohl's cash is for $20 you have to spend $40.


That must be a policy of her store manager, because that certainly isn't a company policy. Interesting.


Our Kohl's have made a point to tell us that they will no longer redeem expired Kohl's cash anymore. They said some people were hanging on to it and redeeming it in large chunks. Prior to this they always took any Kohl's cash.



We had a meeting tonight at work, and this will be a new policy coming up. Not sure exactly when yet, but we were told to start telling customers about the changes coming up. It is probably going to be upsetting to a lot of people.


Really?? I last worked Thursday night, and no one mentioned it. I will be interested to see if our store has heard about this when I go in tomorrow night. Yes, it will upset a lot of people, for sure!





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Sharon1117
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Posted: 4/14/2012 2:37:39 PM
I asked about and was told I couldn't use my expired ones. They threw them away for me.





purpledaisy
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Posted: 4/14/2012 3:26:54 PM
My SIL says yes.


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Posted: 2/9/2014 6:31:11 PM
NO, it does not expire, it says it does and sometimes they will try to tell you it does, but that is when you just pick up your items and go to another cashier. If you try all the cashiers, and none of them will let you use your expired Kohl's cash, leave and come back another day and try again. Usually toward the end of the month they are more lenient, I do not know why this is, maybe they get credit for collecting them. Has anyone ever worked there and give us some inside info? Thank you, Sheila

SALitz
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Posted: 2/9/2014 6:35:34 PM
I have 70 in expired cash, 30 from Sept and 40 from Dec, I am going to Kohl's tomorrow and will let you know what happens. EXACTLY!!!!!

Thank you all and I appreciate your help

jerseygirlanne
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Posted: 2/9/2014 7:10:34 PM
I have several Kohls stores in my area. One takes exspired cash and one does not. I was told it all depends on the manager. So I make sure to go to the one that takes them when I am redeeming them.


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PEAcefulmind
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Posted: 2/9/2014 8:24:38 PM
What's the point of applying a policy/rule or expiration date?

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Posted: 2/9/2014 9:47:16 PM
Mine does.


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