What's the big deal on bent cardstock corners?
Post ReplyPost New TopicPosted 10/7/2012 by Just Lizzy in General Scrappin'
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Just Lizzy
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Posted: 10/7/2012 2:08:54 PM
Seriously. Am I doing something wrong? Cause it really doesn't distress me if the corners of my cardstock get bent. The focus of my layouts isn't in the corners, and frankly, I don't notice them anyway.

Is this really something to get all "bent out of shape" about?


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Bingcherry
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Posted: 10/7/2012 2:14:32 PM
I'm sorry but when I pay .89 to more than a dollar for a single sheet of paper, I expect it to arrive not damaged.

I sometimes use PP for base and bent corners distract from the overall look.




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princesspaperlover
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Posted: 10/7/2012 2:14:37 PM
huh? was someone complaining about it? either way, i'll bite! YES, it does bother me. if i want the corners bent, i'll do it myself, thank you very much! Oh, and i like pristine magazines in my mailbox too!


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Posted: 10/7/2012 2:29:18 PM
You don't notice them.

That's fine for you.

I am a very detail oriented person and I can't not notice them.

And as another poster said, when I pay $1 or more per paper, they should arrive undamaged.

I order from other sites and the corners are never bent the way they are when I order from here.

Scrapbook paper is supposed to be pristine. It shouldn't have wrinkles, creases, and tears. Otherwise they'd just fold it up and mail it to you in an envelope!

Part of what I'm paying for when I order from 2 peas is packaging and shipping. The paper comes to me in a large box. There is no reason other than carelessness and/or lack of training for it to be bent. I find both unacceptable in a scrapboking business.


chaplin65
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Posted: 10/7/2012 2:33:49 PM
I like to receive my papers without damage. When I purchase my papers at a store, I always look for the ones with undamaged corners. And then, I go home and tend to damage my corners all by myself so in the end it doesn't really bother me too much. Ok, well let me back up a bit and say.....it DOES matter how much corner damage we are talking about. There is a point where I would be upset. If I can round the corners and get rid of the damage or slap some washi, ribbon or other embellishment across it and cover it, I'm good.

Eileen


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ridelow
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Posted: 10/7/2012 2:56:17 PM
I don't want my jeans to come pre-worn with holes, my bread pre-squished, or my paper pre-bent. Apparently I'm picky.


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Posted: 10/7/2012 3:04:59 PM
Quietly raising my hand here. Yep, bent corners bother me. Heck, it even bothers me if I am the one who bent them.


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Posted: 10/7/2012 3:14:33 PM
Drives me crazy! Doesn't matter how it happens, shipping or I do it myself, I just really like to start with pristine paper.

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Posted: 10/7/2012 3:24:36 PM

I don't want my jeans to come pre-worn with holes, my bread pre-squished, or my paper pre-bent. Apparently I'm picky.


Me too. At a store I will choose not to buy a paper if I can't find one with unbent corners. Sure, the very very edges might get slightly turned, and I can handle that, but I don't consider that a bent corner. I loved a Christmas paper at M's the other day, but the whole stack had bent corners. It reminds me of the bent corners in a book.

If I'm lining up the corners, I hate having to hide one, or lose that whole corner because of the crease.


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Posted: 10/7/2012 3:49:32 PM
It does matter to me. When at the store, I won't
Buy papers/card stock with bent/rolled corners.
To me they are damaged.

As a result, I'm very picky about where I order
Paper/card stock from. I will pay more through
A certain on-line retailer, because I know my
papers are going to arrive in pristine condition.

but, I will also admit that I am ridiculously picky
with this regarding a lot of things.




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Posted: 10/7/2012 3:54:50 PM
Bent corners irritate the heck out of me so I guess I am in the picky line! However, I scrapbook on an extreme budget so when I order paper online, I want that paper to be pristine! It's my hard-earned money! And yes, I am one of those people that notices the littlest things askew on a page and will notice it every time I look at it again and again. So a bent corner is an issue!
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Posted: 10/7/2012 4:19:07 PM
Well, I'm one of the ones on the other thread (so you may already know where I stand, LOL).
Mine was quite bent (like in for 3 inches on each side of the paper); it's not a little bit that rounding can cover up. Yes, I can cut a 8x10 piece out that is unblemished, but that isn't what I ordered. I also had diecut papers that were turned/packed caddycorner, so they actually were more than 12 inches in that dimension and thus were folded up along each corner to fit into the 12 inch square box.


Jen


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tinaev
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Posted: 10/7/2012 4:28:26 PM
Yes, it is a big deal. A bent corner makes the sheet of paper a damaged product. I would not intentionally buy a damaged product.

ltllea23
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Posted: 10/7/2012 4:37:46 PM
I actually do think it is a big deal. I don't scrapbook, but I make a ton of cards. It drives me crazy when cardstock arrives with bent corners. It takes away from the aesthetic of the card, in my opinion.



revirdsuba
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Posted: 10/7/2012 4:45:01 PM
Well, it matters to me in most cases. I am also picky when I buy paper/cardstock in the store. Yes, put it in a large enough bag and that is all that goes in that bag. For an ordinary person I have shipped a lot of 12 x 12 papers/cardstock without bent corners. At least the recipients tell me all is good with the corners on papers/cardstock I have shipped. It takes a little effort to pack it right/safely.

If I received a few sheets in an online order with bent corners, I would not return it: might notify them, but I would not be bent out of shape about it. All the papers/cardstock damaged, you bet I'd want it replaced. I had that happen but it was the fault of the shipping company, not the company who shipped it. Yes, that order was replaced and the shipping company never came to get the package they replaced.

If it is paper/cardstock I know I will be cutting, no big problem.

birukitty
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Posted: 10/7/2012 4:55:49 PM
Scoot over on the bench ladies, because I'm right there with you all.

I'm a very detail oriented person so it really bothers me. My budget is limited too so when I do spend money on scrap supplies I don't want to pay for something and then have it arrive damaged. I also don't care for the grunge and distressed look myself, my style is the opposite, so I don't want to try to make bent up corners work for me.

But the bottom line is as a business that sells and ships 12x12 paper it's the business's responsibility to get the paper to the customer undamaged. Yes, I know-damage can occur in shipping that is not the business's fault. That's not what I am talking about. I'm talking about the difference between a good business taking the time and expense to pack paper properly using the right size box and padding if necessary, and a not so great business cutting corners (ha! ha! get it?) by rushing through the job, throwing in the paper in too small boxes and shipping it out.

I've been shopping with a company that ships their paper in pizza boxes for many years now (12) and have only once in all that time received a paper with a bent up corner. If you are receiving paper like this frequently it might be time to shop around.

Debbie in MD.

stace3
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Posted: 10/7/2012 5:32:23 PM
It's a huge deal to me. If I buy a product from somewhere, it should not be damaged in any way. We wouldn't accept if we buy a fridge and it's got a scrape across the front of it when it's delivered. Why should we accept damage on paper?

Mama 2b&j
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Posted: 10/7/2012 6:01:42 PM

put it in a large enough bag and that is all that goes in that bag.


This struck a chord. I was at a local store and the cashier wanted to put my paper in a bag that already had other stuff in it, so it could have gotten bent or dirty. I asked her to put it In another bag & she looked at me like I had 3 heads.

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Posted: 10/7/2012 6:35:32 PM
It bothers me. I use a lot of Simple Stories type papers, so a bent corner keeps me from using a good amount of what I paid for. I purchase SB stuff infrequently, so I would be frustrated.




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Posted: 10/7/2012 8:07:01 PM
It's a big deal to me. I pay good money for my supplies and don't expect the corners to be bent. If I want bent corners, I'll bend them myself, however, that really isn't my style so I prefer my cs to be crisp and neat.

He**inWA
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Posted: 10/7/2012 8:54:44 PM

Mine was quite bent (like in for 3 inches on each side of the paper); it's not a little bit that rounding can cover up. Yes, I can cut a 8x10 piece out that is unblemished, but that isn't what I ordered. I also had diecut papers that were turned/packed caddycorner, so they actually were more than 12 inches in that dimension and thus were folded up along each corner to fit into the 12 inch square box

As the levels of frustrated/upset/angry go, I think that nears pea-livid level for a scrapper.

I have ordered from 2peas and have thus far had no issues with bent or folded paper. It's always been in a little plastic bag, folded to fit (the bag that is, not the paper...lol).
I will think twice before ordering again, in part due to increasing complaints here on the board about shipping and product damage, and in part due to the return policy.


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AshleyCrafty
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Posted: 10/7/2012 8:57:44 PM
I am right there with the rest of you. I have an extremely limited budget so if I am paying .75-1.00 for a single piece of paper and them 5.00-10.00 for shopping I expect the paper to arrive undamaged and a corner bent is damaged merchandise to me.

Same goes for stores..Like revirdsuba said don't put multiple items in my bag. I go through the paper at the store to fimd ones that aren't bent I don't want the cashier destroying them.

Maybe I am picky but spending $30 on any givin order is alot for me, so I don't think it's too much to ask that my items be in pristine condition.


I don't want my jeans to come pre-worn with holes, my bread pre-squished, or my paper pre-bent. Apparently I'm picky.

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Posted: 10/7/2012 9:12:32 PM
I won't buy paper or cardstock that is bent or damaged in any way. If I want it to look distressed, I'll do it myself. I do not subscribe to the scrapbook/art magazines. I expect them to be in pristine condition and they never arrived that way.


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Just Me the Pea
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Posted: 10/7/2012 9:23:35 PM
How about when the clerk licks their fingers to count your paper? YEESH!

I once ordered paper (not from here) and they put a punch in the box with it and didn't protect it. The punch rolled all over the paper and bent it.


Just Lizzy
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Posted: 10/7/2012 10:06:43 PM
Y'all are playing so nicely together tonight. I haven't changed my opinion though. It is, after all is said and done, only paper.


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MotherofJackals
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Posted: 10/7/2012 10:13:55 PM
Bent corners don't bother me to the point of not using a paper but if I have a choice I will buy undamaged paper. I also can't see why anyone would be okay with paying full price for damaged goods.


I'm sorry but when I pay .89 to more than a dollar for a single sheet of paper, I expect it to arrive not damaged.


My feeling precisely. If I was buying from a clearance rack or a discount store damage would be expected. At a premium price I want pristine product.

revirdsuba
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Posted: 10/7/2012 10:16:25 PM

How about when the clerk licks their fingers to count your paper? YEESH!
I was going to post ^^^ that too, but it is so ICK! Needless to say I walked out without the whole order!

DinCA
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Posted: 10/7/2012 10:36:29 PM
It irks the heck out of me, too.


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Posted: 10/7/2012 11:39:52 PM
It doesn't matter to me if the paper is free, or is that cheapy/flimsy kind: Bent corners or creases would bother me. A lot. Receiving bent paper after paying top price per sheet and then also for shipping is really bad.

If the crease can be covered by a photo or embellishment, fine. And sometimes I put corner decorations on page corners, so that might work.

I LOVE paper, so "it's only paper" has never worked as an excuse for me.


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Posted: 10/7/2012 11:52:04 PM
Good grief, am I the only one sick and tired of the "it is only paper" comments? Where do you draw the line, what if someone brought you the wrong order at a restaurant, is it "only food"? What if you are over charged for an item at the store, is it "only money"? What if someone damages your car and leaves the scene, is it "only a car"? It may be "only paper", but it is a product someone paid for, and it should arrive undamaged or it should be replaced or the purchase price should be refunded.

If it doesn't bother you, that is fine, but you don't need to belittle or chastise someone else because it does bother them.



zoeybug
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Posted: 10/8/2012 12:01:14 AM
Yep, it bothers me. If I'm paying up to a buck a sheet I want to get it undamaged . I might not use the whole piece at once but I still want a perfect sheet.
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{Betsy}
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Posted: 10/8/2012 12:07:39 AM

How about when the clerk licks their fingers to count your paper? YEESH!
My feelings exactly!


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RnKMom
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Posted: 10/8/2012 12:08:42 AM

If it doesn't bother you, that is fine, but you don't need to belittle or chastise someone else because it does bother them.
I didn't see anyone belittling/chastising. Just Lizzy isn't bothered by damaged paper, and many others have said "it's only paper" (referring to various situations).

I like to keep my things pristine in general, ESPECIALLY my scrapping things.



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Mary Ann Jenkins
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Posted: 10/8/2012 12:11:53 AM
Work at a scrapbook store for a day and you will soon find out that no one would ever buy a piece of paper with a bent corner!! Those papers could sit on a shelf for months if you left them.

For me personally, if I order paper online, I expect it to arrive with out bent corners. Like everyone else has already said, when you are spending close to $1.00 for a sheet of paper, you want it to be in good condition when it arrives.



bestcee
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Posted: 10/8/2012 12:20:57 AM

I haven't changed my opinion though. It is, after all is said and done, only paper.


#FirstWorldProblems; yes. At the end of the day, it's only paper. Would you use the same logic on someone who lost all their digital photos? It's only bits and bytes; 1's and 0's.


Courtney
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Posted: 10/8/2012 12:52:31 AM
It's not about the paper. it's about the process of buying and receiving what you think you are paying for. Last I heard this store sells pieces of paper that are typically straight.
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Just Lizzy
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Posted: 10/8/2012 2:06:58 AM

If it doesn't bother you, that is fine, but you don't need to belittle or chastise someone else because it does bother them.
Apparently you did not notice the , which is usually used when one is joking.


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doesitmatter?
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Posted: 10/8/2012 2:17:16 AM

Quietly raising my hand here. Yep, bent corners bother me. Heck, it even bothers me if I am the one who bent them.


Agreed. I don't usually cut apart cardstock - I use it for the base of my layouts, so it's going to show, so it bugs me if it's bent. PP doesn't bother me so much because I usually cut it up anyways - but sometimes I want part of the design that is the corner that's bent and then it does bug me!

Duchess of Stuff
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Posted: 10/8/2012 3:50:52 AM
I ordered a pp from a site that was the last one in their (or anyones?) stock. They sent it to me but said that since there was a small bend on one corner they were not charging me for it.

I had not seen that paper before or after so I was glad to have it and loved the customer service. Way to treat your patrons

ETA - I think it was a Mary Engelbert design - so cute.


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He**inWA
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Posted: 10/8/2012 8:47:07 AM
Apparently you did not notice the , which is usually used when one is joking.
-----------------------------------------
^^^^^
That, coupled with your op, makes it far more difficult for your comment to be seen/read as a joke, no matter how many winks are included.

Just sayin'



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GIPfunny

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Posted: 10/8/2012 9:01:00 AM
I'll make you feel better Lizzy. It slightly bothers me. I scrap a smaller size. The paper will be cut down anyway.

Even if I scrapped 12x12 it would still be slightly annoying. Once a layout is in a page protector, it's hardly noticeable.

Then again I'm one of those scrappers who doesn't care about the weight of the paper, the manufacturer, the age, and countless other things.

I'm more of a memories scrapper than a perfectionist scrapper. My motto is good enough.







MotherofJackals
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Posted: 10/8/2012 9:24:16 AM

Apparently you did not notice the , which is usually used when one is joking.


To be honest reading your OP



Seriously. Am I doing something wrong? Cause it really doesn't distress me if the corners of my cardstock get bent. The focus of my layouts isn't in the corners, and frankly, I don't notice them anyway.

Is this really something to get all "bent out of shape" about?


Then this

Y'all are playing so nicely together tonight. I haven't changed my opinion though. It is, after all is said and done, only paper.


Plus your little hand slap where you posted the policies over on the other thread about this topic.


After reading all the complaints, I'm just wondering how many peas who shop here have ever read the store policies before ordering?

Order Mishaps
Although Two Peas makes every reasonable effort to ensure the quality and speed at which you receive your order, mistakes can happen.

For Domestic orders, if the value of the mishap is less than $5.00, a credit will be issued to your account. If the value is more than $5, we will do our best to replace the damaged or missing product. Replacement or missing products will be shipped via ground service.

For International orders, if the value of the mishap is under $15, a credit will be issued to your account. If the value is more than $15, we will make every effort to replace the damaged or missing product. Mishap packages are sent utilizing the most economical method with a reasonable delivery time.


DOMESTIC SHIPPING POLICIES
You voiced your concerns and suggestions regarding our shipping policies.... and we listened! We have implemented some changes at Two Peas that have resulted in significant reductions in shipping fees for domestically shipped items.

1. All orders are currently shipped via UPS Surepost, unless upgraded to US Postal Service via Priority mail.

2. Pricing is determined at the time of ordering based on the estimated weight of the products you've selected, as well as the type of shipping you have chosen, and the distance the package needs to travel. A promotional shipping code good for a credit up to $10.00 is now available on domestic orders containing more than $50.00 worth of non phase-out product and non digital product. Upgrades to priority mail are available for an additional cost.

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Please note that any unauthorized returns we receive back will not be accepted. Clearance items, or items which have been opened, are never accepted as returns.


It appears to me that you (the collective shopping you) only have a gripe if 2Peas doesn't follow its own policies. Otherwise, you have agreed to their policies by nature of shopping in their store.


It sounds more like you are mocking those who are upset about damaged products. Maybe not how you meant it but that is how I read it.

emilymae8
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Posted: 10/8/2012 9:32:04 AM
I'd have to agree with MotherofJackals. However you meant it, it didn't come off as joking.


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He**inWA
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Posted: 10/8/2012 9:40:51 AM
I was going to let the op's post regarding the Shipping/Return policies slide, but imagine my surprise when I realized you had posted this on the cutterpillar thread:

Just Lizzy
Original Pea #5005

PeaNut 19817 - August 2001
Posts: 19391 Layouts: 49
Loc: On the rocky shores of life... AKA Mid-Missouri


Posted: 10/6/2012 1:21:41 PM
No one should be having these problems with a brand new cutter. Seems like quality control is not their strong suit. Glad I didn't buy one.

But it's only for paper.



He**inWA




2boysandwill
My turn to hit the PEAnata!!!

PeaNut 121,208
December 2003
Posts: 13,261
Layouts: 74
Loc: SCV, CA

Posted: 10/8/2012 10:24:57 AM
If it's a small bent...anything less than an inch, I'd probably say, "Awww man!!" and let it go.

Yeah, I expect paper to come without any dents...but if it did, more than likely I'd let it go because I'd be more excited over the product than upset over a dent corner. Having said that though, it would make me check everything else to make sure it all arrived ok.

I'll also admit that if bent corners happened on a regular basis, I would be sending an email about the way things are shipped. I was really surprised to read (on another thred) how unhappy customers are and I'm equally surprised it didn't come up sooner.


nicolemartel
StuckOnPeas

PeaNut 298,188
February 2007
Posts: 2,619
Layouts: 645
Loc: MARYLAND

Posted: 10/8/2012 11:54:43 AM
I have to say, it's a big deal when I receive papers with bent corners! It looks sloppy. If I'm going to pay $1 for a sheet of paper, I want it delivered in perfect condition.


www.nicolemartel.blogspot.com

Corynn
PeaAddict

PeaNut 141,908
April 2004
Posts: 1,859
Layouts: 0
Loc: transplanted Vermonter in Virginia

Posted: 10/8/2012 12:05:27 PM
I scrap mostly 8.5 x 11 and buy 12 x 12 paper. YES, that totally bugs me! If I was buying a bunch of previously owned paper - I could handle it. When I purchase new (anything, really, not just paper) products, I expect them to be new, with no bends, tears, etc.



The greatness of a nation and its moral progress can be judged by the way its animals are treated. Mahatma Ghandi

Speak your mind, even if your voice shakes. Maggie Kuhn




tinkgumby
StuckOnPeas

PeaNut 281,136
October 2006
Posts: 2,262
Layouts: 6
Loc: DFW, TX

Posted: 10/8/2012 1:05:40 PM
I was at J's today and thought of this thread - so many of their open cardstock had bent corners (or worse yet, actual tears!). An entire stack of a bright blue I wanted was bent, and no - I didn't get it!


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aerynkelly13
PeaFixture

PeaNut 176,471
November 2004
Posts: 3,612
Layouts: 34
Loc: Big Bear Lake, SoCal

Posted: 10/8/2012 1:19:27 PM
If I pay .89 to 1.50 for a piece of paper it damned well better be pristine, yes. I'm not out to throw my money away on something that I later have to "make do with" because someone else screwed up. If it's me and I accidentally bend it in my car, that's one thing, but if I open a package and the paper is bent or damaged in any way I'm going to be pissed about it. Just like I would be if there were a scratch on my DVD or if the pop top on my bottled drink was already open. It's DAMAGED MERCHANDISE.


I haven't changed my opinion though. It is, after all is said and done, only paper.


That is such a BS excuse! What else does this apply to in your life, I wonder? If you get a breakfast sandwich that was dropped on the floor, is that okay because "it's only a sandwich"? If you buy a pack of writing pens that are all dried out, is that okay because "it's only writing pens"? If you buy a sheet set for your bed that was ripped on one side, is that okay because "it's only fabric"? Where is the threshold for standing behind your merchandise and respecting that you've PAID MONEY for something and just throwing stuff around because "it's only ____". I wish we all were able to have such a cavalier attitude about things that we purchase. I wish we all had enough money to where it doesn't matter if the product you pay for is in working/proper order or not, but we don't. Some of us need every bit of our purchases to be exactly what we wanted/needed and NOTHING LESS because there are only a finite amount of opportunities to get said item. Just because it's a hobby doesn't make the purchasing of supplies for said hobby any less important than any other purchase.



merry67
Stuck in the Middle

PeaNut 7,042
October 2000
Posts: 15,248
Layouts: 217

Posted: 10/8/2012 2:14:14 PM
I gotta say it drives me crazy! Paper is so expensive so there is no way I should have bent corners.


How about when the clerk licks their fingers to count your paper? YEESH!


That sends me over the edge! It's almost as bad as when a waitress brings glasses to the table with her fingers in the top of the glass!


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