Oh My Crafts. Why, oh why, would I not remember any threads about what a nightmare ordering from

Two Peas is Closing
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Posted 11/8/2012 by hilsmom in General Scrappin'
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Scrappinlikeaweed
PeaNut

PeaNut 258,120
April 2006
Posts: 12
Layouts: 2
Loc: Sunnyside, WA

Posted: 11/26/2013 12:14:41 AM
Just an addition to the last post to keep you well informed. Oh My Crafts denies it all and is now contacting Simple Products to get things figured out.

chrispeas
Ancient Ancestor of Pea

PeaNut 252,090
March 2006
Posts: 9,422
Layouts: 8
Loc: Beautiful South Orange County, CA

Posted: 11/26/2013 8:43:32 AM
I refuse to order from them any more as well. I think they are deceptive. You order something, wait and wait to be told that it is on order. Not back order. I don't think they have most items in stock and only place an order with the company when they get enough people wanting that item. When I was still waiting for an order two and half months later, I canceled the whole thing. They promptly gave me a refund. I had great communication with them throughout. I just didn't like getting the run around. They couldn't even give me an approximate date for their product arrival. Weird. I've since deleted them from my emails. I don't care how good a deal they are offering me. UGH!!!








Carolann
BucketHead

PeaNut 3,033
February 2000
Posts: 794
Layouts: 0

Posted: 11/26/2013 1:42:59 PM
I had always had good service from OMC -- sometimes a bit slow but nothing too bad. However this time was a different situation. I ordered the first week of September knowing that the item was not in stock; however, an estimated shipping date was provided. A short time later I received an email saying the order was processing, then I received one saying that there was a delay. I contacted them the first part of October and again the first part of November as to the status. Both times I was told that they were waiting for the item to arrive in their warehouse. I contacted them again this weekend; again, the same situation. Yesterday I received an email from another vendor (that I have purchased from in the past) about the item I had ordered -- and at a better price; I placed an order then contacted OMC to cancel my order. We'll see how quickly my refund is processed. And as a side note, the new vendor I purchased from shipped the item yesterday afternoon! What really irritates me during this whole process is they are showing the item on their website with no indication that it is a pre-order.

Scrappinlikeaweed
PeaNut

PeaNut 258,120
April 2006
Posts: 12
Layouts: 2
Loc: Sunnyside, WA

Posted: 11/26/2013 7:51:50 PM
Oh My Crafts has made things right and they are mailing out my board along with an I'm sorry email from the owner.

wilmaskid
Baby Pea Step

PeaNut 599,651
January 2014
Posts: 1
Layouts: 0
Posted: 1/7/2014 7:24:33 AM


I have not received my order from June. When OMC (aka OMG) was responding to my inquiries, they said the mfg was swamped and behind in orders, so I contacted We R Memory Keepers & they said they were a little swamped at first, but by July they were up to date on their orders. Before I knew all this & just thought they were waiting on their supplier, I placed another pre-order that was supposed to ship the 1st of Sept. Have not received that, either. And, Sizzix said they were not behind on shipping the magnetic platforms (but that is what OMG told me).

Starting late September, they stopped responding to my emails to the help desk. To date, they have not responded to the Utah BBB on this complaint, either.

I don't care how good a deal the offer, I will never order again. After all, it is not a good deal if you just throw your money in the wind.

They are cleaver, though. The answered my emails until the 90 day limit was up to get PayPal to reverse the payment.

chrispeas
Ancient Ancestor of Pea

PeaNut 252,090
March 2006
Posts: 9,422
Layouts: 8
Loc: Beautiful South Orange County, CA

Posted: 1/7/2014 9:13:30 AM

And, Sizzix said they were not behind on shipping the magnetic platforms (but that is what OMG told me).


I bought mine through Hobby Lobby.com. Sorry you are having issues with them. I no longer do business with them. Their customer service went downhill.








chrispeas
Ancient Ancestor of Pea

PeaNut 252,090
March 2006
Posts: 9,422
Layouts: 8
Loc: Beautiful South Orange County, CA

Posted: 1/12/2014 9:22:18 AM
ATTENTION!!!!!


1/11/14: Over the past 8 years we have enjoyed delivering products from top paper crafting companies at the best prices possible. Unfortunately, due to business changes and personal health reasons we must close our website. Thanks to our great customers! Happy crafting.








Melshimazu
Baby Pea Step

PeaNut 552,138
April 2012
Posts: 1
Layouts: 0

Posted: 1/14/2014 4:12:22 PM
So i had the same problem with oh my crafts. i pre-ordered all the We R Memory punch boards (4 in total) back on August 1st 2013. They charged me immediately. I waited and waited, then on Dec 3rd i emailed them asking what the status was. They told me that they had no idea when they were going to expect the punch boards. Heather gave me the option of canceling my order, which i did. Never heard from them since. No refund, no explanation. I emailed them 5-6 times and tried faxing and calling but all numbers had been disconnected (mid last week). I did contact PayPal but they denied me because my claim was over 45 days old. After they announced that they were closing their doors with no explanation about pending orders i called PayPal. PayPal did open a claim for me. Apparently Oh My Crafts has a lot of open claims with PayPal and not such a good track record. OMC has a deadline to reply to my claim and if they don't i get my $$ back. So thankful for PayPal. But as for OMC, shame on them.! I can go on and on about what i think of them and their shady business practices. Believe me! I truely believe they have been taking orders for months with no intention of shipping anything. So contact PayPal, but do so by phone and speak to a representative. If you do it through the web it will automatically be closed due to the 45 day rule. Good luck!

dominono
PeaNut

PeaNut 586,645
May 2013
Posts: 363
Layouts: 0

Posted: 1/14/2014 7:50:03 PM
I'm wondering after reading the thread isn't this fraud? Can't a complaint be filed with the State Attorney General?
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