Peachy Cheap ?

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Posted 11/12/2012 by luvmypics in General Scrappin'
 

luvmypics
PeaNut

PeaNut 558,907
June 2012
Posts: 125
Layouts: 0

Posted: 11/12/2012 5:19:33 PM
How does one actually communicate with Peachy Cheap? I've emailed about 7 times and never got a reply back. I ordered something on Oct. 15th through my paypal account and never received it. I can't find a phone number for them, any advice? This is the first time I've ever had trouble with them. It's so frustrating to not get any replies at all.

ScrappinMommy84
BucketHead

PeaNut 439,035
September 2009
Posts: 809
Layouts: 0
Loc: Austin, Texas

Posted: 11/12/2012 5:20:46 PM
Do they have a FB page?


Brandy

luvmypics
PeaNut

PeaNut 558,907
June 2012
Posts: 125
Layouts: 0

Posted: 11/12/2012 10:23:55 PM
ooooh thanks for the phone number. You are AWESOME!!!!! How on earth did you find it? I looked and searched and no luck. Thanks so much I will let you know if it worked.

Renaeb77
Will I ever get to Buckethead?!

PeaNut 509,641
May 2011
Posts: 402
Layouts: 2
Loc: Illinois

Posted: 11/12/2012 10:28:59 PM
They used to be awesome but I've had problems with my last 2 orders.


Blog: http://renaeslifeinpictures.blogspot.com


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NativeNewYorker
black eyed pea with soul!

PeaNut 15,878
May 2001
Posts: 25,921
Layouts: 71
Loc: LI, NY

Posted: 11/12/2012 10:55:06 PM
I remembered reading a post about them recently. I haven't ordered from them in about a year.
Peachy Cheap Post


Staci
original pea number #3450
This Black Butterfly

anandirc
1 Pea, 2 Pea, Red Pea, Blue Pea

PeaNut 559,779
July 2012
Posts: 750
Layouts: 8
Loc: Seattle, WA, USA

Posted: 11/12/2012 11:05:49 PM
I emailed them a few months ago for something that didn't show up and never heard from them. Fortunately, my package arrived a few days later. Sorry you're having trouble - they do seem a little sketchy, though I've ordered a ton of stuff and it's all showed up, eventually.



luv my son
PeaAddict

PeaNut 95,467
July 2003
Posts: 1,421
Layouts: 0
Loc: N. Cal

Posted: 11/12/2012 11:11:46 PM
I hope my order shows up. Now I'm nervous.

roosmom2010
PeaNut

PeaNut 560,277
July 2012
Posts: 77
Layouts: 2
Loc: Charlotte/Concord, NC

Posted: 12/4/2012 12:27:25 PM
I am currently on the phone with my credit card company regarding a Peachy Cheap order that was not fulfilled correctly. I ordered on 10/10, was charged on 10/12 and didn't get my items until 11/1. I notified them that they failed to ship 4 of the items - they responded that they would be sent. Fast forward to today...after subsequent email attempt, a call to a disconnected phone number (listed on my cc statement) I am filling a dispute.

Oddly enough I had another order I placed after this one that shipped out no problem. I don't know what's going on with them but I'm DONE!! I am not going to order anything more from them.

mamagidget
PeaNut

PeaNut 565,904
September 2012
Posts: 354
Layouts: 16

Posted: 12/4/2012 12:40:06 PM
This is sad to hear-Ive ordered from them lots and have never had any issues. Actually, when one of the products was defective, they sent me a full refund, even though it was only one in twelve of the stamps that were bad. I hope they can get their issues worked out, and feel badly you never got your items, that's frustrating.

susiesnufflupagus
PeaNut

PeaNut 416,794
March 2009
Posts: 322
Layouts: 0
Loc: Kentucky

Posted: 12/4/2012 12:44:48 PM
I ordered something on recently. It took FOREVER to arrive. I sent them an email after ten days, and got no response. My package showed up shortly after that (twelve or thirteen days wait time). I won't be ordering from them again. Not because they took so long, but because of their lack of communication.

mamashosh
Sugar Snap Pea

PeaNut 257,999
April 2006
Posts: 13,934
Layouts: 3

Posted: 12/4/2012 12:57:38 PM
good to know. Thanks!



mandmsmom
BucketHead

PeaNut 258,780
April 2006
Posts: 743
Layouts: 10
Loc: The Great Northeast

Posted: 12/4/2012 3:13:54 PM
I've ordered from them quite a bit in past years and never had a problem. Actually had spectacular customer service--when one order didn't show up, they sent a duplicate and when the original order did finally show up a month later, they had me keep it. And another time, they had an issue with a manufacturer sending them kits that didn't have everything shown in the picture. They fixed that as well.

I'm not saying this to discount anyone's current experiences. Just to say that hopefully this is a blip in the business--perhaps someone left and they are short staffed--and that they'll be back to their good customer service soon. And I hope everyone gets their orders or reimbursements soon!

TeamSteve
Don't shop...Adopt.

PeaNut 263,696
June 2006
Posts: 5,365
Layouts: 0
Loc: Home Sweet Home

Posted: 12/4/2012 4:31:43 PM
Yep this is good to know. I get their daily deal emails and have been tempted to order. Guess I will hold off.



___________________________________________________________

While we may never
know the pain or
struggles of a rescue dog
the love they show
is unlike any other...

Nicole in TX
The Peas did what we do and went insane over it

PeaNut 16,696
June 2001
Posts: 19,213
Layouts: 65
Loc: Not so obvious

Posted: 12/4/2012 6:28:29 PM
I was the OP on the other thread. To finish the story of my OP, my package never showed and PC never responded. I filed a Paypal claim and got my money back. I really hesitate to order from them ever again. That is sad, they used to be awesome!



Shih Tzu Mommy
Million dollar camera, 10 dollar lock!

PeaNut 224,352
September 2005
Posts: 24,004
Layouts: 0
Loc: Right here

Posted: 12/5/2012 7:56:32 AM
I would file a dispute ASAP. There is an issue that I am hearing about here and off board, too.



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