What do the peas say...re: reimbursement UPDATE on bottom

Two Peas is Closing
Click here to visit our final product sale. Click here to visit our FAQ page regarding the closing of Two Peas.

Posted 11/14/2012 by Jac115 in NSBR Board


PeaNut 7,626
November 2000
Posts: 28,989
Layouts: 127

Posted: 11/14/2012 9:24:28 AM
Just wondering what your opinion is....

1) I signed up my son for U12 summer soccer way back in March for $65
2) I learned in May that U12 league it wasn't going to happen due to low enrollment.
3) I received an email with two options, move him to a younger group U10 or get $ back. I replied to everyone in that email that I wanted full reimbursement.

In September, I got a check for only $35 that was dated July.
I reviewed the fees for each age level on their website.
$35 for U10 and $65 for U12. The organization made a mistake so I emailed three people to bring it to their attention.

Two months passed, still no reimbursement so I emailed everyone again early November.

It's only $30 right? Let it go or find a different approach to get my payment back? I don't care of two of the officers dislike me, it's wrong how they are handling things.

Leads a Charmed Life

PeaNut 43,843
July 2002
Posts: 44,159
Layouts: 46
Loc: East Coast

Posted: 11/14/2012 9:27:30 AM
I would continue to email/call them. You're not giving them $30 for nothing.

Mother of Benedict Cumberbatch's love child

PeaNut 279,995
October 2006
Posts: 5,302
Layouts: 40
Loc: Rockville, MD

Posted: 11/14/2012 9:29:44 AM
Um your money, get it back.


PeaNut 183,504
January 2005
Posts: 4,477
Layouts: 0

Posted: 11/14/2012 9:30:31 AM
Keep emailing and calling. If they do that to everybody they are stealing a LOT of money. Start telling them you won't be signing up for subsequent seasons u til you are properly, fully reimbursed.


PeaNut 387,494
August 2008
Posts: 1,654
Layouts: 0
Loc: Central Minnesota

Posted: 11/14/2012 9:30:48 AM
I'd still be trying to get the rest of the money back. That is just not right.


PeaNut 427,403
June 2009
Posts: 2,831
Layouts: 16
Loc: Canada's Capital

Posted: 11/14/2012 9:34:24 AM
No way should you be out $30.00. I would keep at it, if only for the principle of it.


Please ignore the typos..I do know how to spell, I DON"T know how to type

do justice, love mercy

PeaNut 265,707
June 2006
Posts: 12,559
Layouts: 0
Loc: Northern Virginia

Posted: 11/14/2012 9:34:24 AM
I would stop emailing and start calling.

There is no reason for you to eat that $30 IMO.


PeaNut 246,912
February 2006
Posts: 2,797
Layouts: 0

Posted: 11/14/2012 9:34:52 AM
I would keep emailing and calling them until I got my $30. Daily until I got an answer. Is there anyone higher up on the chain of command that you can start cc ing on the messages?

Really Red
Pea-ceful and Hap-pea

PeaNut 24,951
November 2001
Posts: 9,024
Layouts: 1

Posted: 11/14/2012 9:38:29 AM
Yeah. This is a clerical error. I'd actually call and talk to a person. Get the name and find out how quickly you can get $30 back.

Then take yourself out for a nice manicure!


When one door of happiness closes, another opens; But often we look so long at the closed door that we do not see the one that has been opened for us.
Helen Keller


PeaNut 41,781
July 2002
Posts: 2,557
Layouts: 85
Loc: Southern, CA

Posted: 11/14/2012 9:41:57 AM
while you are due your full refund, just remember the people who run these organizations are volunteers and most of them also have full time jobs. Got on their website and e-mail the treasurer directly if you can. Most of the time there is no phone number to call. Find out when their next board meeting is. Usually they have to have a few minutes open to the membership. Go to a meeting! THAT is your best bet for fast action. If the treasurer is there he can cut you a check right away. AND if you have all your emails take them with you.


PeaNut 294,285
January 2007
Posts: 2,833
Layouts: 1
Loc: Minnesota

Posted: 11/14/2012 10:13:42 AM
I would keep pursuing it.



PeaNut 281,401
October 2006
Posts: 3,052
Layouts: 0
Loc: Topeka

Posted: 11/14/2012 10:18:41 AM
Well, I once called and wrote a DR's office every month for 6 mo. just to get a $25 refund. So I would continue to hound them until I got the money! What finally did it for me was sending a certified letter in the mail (so I knew they got it) and gave them 5 business days to refund me my money or my next step would be filing a complaint with the Board of Healing Arts and the Attorney General's Office. I had my money within 3 or 4 days.

I would write them a letter, tell them specifically what you want and what the consequences will be if that does not happen.


Doxie Pea Mom

PeaNut 52,841
October 2002
Posts: 33,484
Layouts: 25

Posted: 11/14/2012 10:43:03 AM
It doesn't sound like you have talked to anyone yet. You have only emailed. I would call and talk to someone. After you get things straightened out over the phone, follow it up with an email to everyone stating the name of the person that you spoke with and how you will be watching the mail for your $30 check.

Hans on left, Bud in middle, Gretchen on right


PeaNut 393,905
October 2008
Posts: 7,415
Layouts: 0
Loc: Illinois

Posted: 11/14/2012 10:45:27 AM
Id pursue it as far as you can.
Is there some kind of chain that you can take things up if you don't get answers from the emails you've sent and are sending again?

Is there a telephone number you can call or office you can go into?


PeaNut 66,991
February 2003
Posts: 1,774
Layouts: 21
Loc: Ohio

Posted: 11/14/2012 10:47:09 AM
You paid for something you never received. You should get it all back.

Uploaded with iPhone client


PeaNut 129,041
February 2004
Posts: 3,946
Layouts: 62
Loc: MD

Posted: 11/14/2012 11:02:02 AM
Yep, go to the next board/committee meeting and talk to them in person. My dh works on these committees and they are notoriously slow and sometimes disorganized. It's probably just a matter of talking to the right person at the right time (ie when they have the checkbook in hand!).

Ancient Ancestor of Pea

PeaNut 11,642
February 2001
Posts: 8,692
Layouts: 66
Loc: Ohio

Posted: 11/14/2012 12:11:23 PM
Are they a "real" company, or a volunteer run organization? Either way, they should pay you back, but that may be why you're having trouble getting a response.


PeaNut 275,594
September 2006
Posts: 3,447
Layouts: 0

Posted: 11/14/2012 12:34:08 PM
There's no way I would "donate" the $30 due me. I'm guessing there is a board, committee, rec group in charge of this league. Find out when there next board meeting is scheduled, attend and ask when your money will be refunded.


PeaNut 122,458
January 2004
Posts: 2,773
Layouts: 0
Loc: Texas

Posted: 11/14/2012 12:45:58 PM

My internal hurdle is around $5 - $10. Anything over that is worth fighting for IMO. I would follow up.

That's about my threshold, too.


PeaNut 7,626
November 2000
Posts: 28,989
Layouts: 127

Posted: 11/14/2012 12:52:11 PM
Thank you for your comments, suggestion and support

I called the Vice President and he said he would follow up with the President and the Treasurer. The Treasurer happens to live on my street so I called her just now. She said "ummmmmmmm.....(silence) Okay I will send it tomorrow"

We shall see if she really does send it tomorrow

Normally in situations like this, I just let it go if it was an organization that could use the money but not a sports organization as this one.

Proud Pea-lice Wife!

PeaNut 41,743
July 2002
Posts: 8,609
Layouts: 3

Posted: 11/14/2012 12:54:06 PM
I'd definately pursue that $30.

Glad you got ahold of someone and I hope they follow through for you!

My Etsy: Camera Straps, Crayon Wallets and More Turtle Taylor Etsy

Ancient Ancestor of Pea

PeaNut 38,979
May 2002
Posts: 5,873
Layouts: 71
Loc: Anywhere one or more of my kids are

Posted: 11/14/2012 1:49:52 PM

The Treasurer happens to live on my street so I called her just now. She said "ummmmmmmm.....(silence) Okay I will send it tomorrow

If she doesn't, call her back (from outside her front door), ask her is she's home and if she sent the check. When she says, again, I'll send it tomorrow, say "No need. I'm right outside your front door so you can just give it to me now!"


"you bunch of Hippocrates" - troll on SBR board
"What's a Hippocrate? A big box used to transport large African animals?" - SuPeaNatural

You gotta watch this video:
Right then, right then, I laughed so hard my water broke...and I wasn't even pregnant - Jeanne Robertson, age 65


PeaNut 101,686
August 2003
Posts: 1,126
Layouts: 12
Loc: Massachusetts

Posted: 11/14/2012 2:32:44 PM

If she doesn't, call her back (from outside her front door), ask her is she's home and if she sent the check. When she says, again, I'll send it tomorrow, say "No need. I'm right outside your front door so you can just give it to me now!"


Maybe the treasurer treated herself to a manicure...on your dime....

Yes, I can spell. No, my Kindle can't.
Just my humble opinion. And no, I wasn't being mean.


PeaNut 7,626
November 2000
Posts: 28,989
Layouts: 127

Posted: 11/14/2012 2:52:14 PM
Problem solved: The treasurer dropped off the check in my mailbox today! Yay, that phone call worked. THank you again for your help.

I really was torn on whether to let it go or pursue it.


PeaNut 392,446
September 2008
Posts: 4,007
Layouts: 0
Loc: The U.K.

Posted: 11/14/2012 2:56:20 PM
The bottom is only the bottom before someone else replies!

At least you got the situation resolved!

Thrift Whisperer

PeaNut 114,407
November 2003
Posts: 22,729
Layouts: 66
Loc: At the intersection of Hooterville and Stars Hollow

Posted: 11/15/2012 5:55:42 AM
I would have pushed for a refund much sooner. You were right to expect it.

Uploaded with iPhone client


PeaNut 146,748
May 2004
Posts: 4,306
Layouts: 1

Posted: 11/15/2012 6:08:47 AM
glad you got your money. If it is $5-10 I might let it go, but $30 is enough to pursue.

Show/Hide Icons . Show/Hide Signatures
{{ title }}
{{ icon }}
{{ body }}
{{ footer }}