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Jac115
PeaNut 7,626
November 2000
Posts: 28,989
Layouts: 127
 |  Posted: 11/14/2012 9:24:28 AM
Just wondering what your opinion is....
1) I signed up my son for U12 summer soccer way back in March for $65
2) I learned in May that U12 league it wasn't going to happen due to low enrollment.
3) I received an email with two options, move him to a younger group U10 or get $ back. I replied to everyone in that email that I wanted full reimbursement.
In September, I got a check for only $35 that was dated July.
I reviewed the fees for each age level on their website.
$35 for U10 and $65 for U12. The organization made a mistake so I emailed three people to bring it to their attention.
Two months passed, still no reimbursement so I emailed everyone again early November.
It's only $30 right? Let it go or find a different approach to get my payment back? I don't care of two of the officers dislike me, it's wrong how they are handling things. | |
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Annabella
Leads a Charmed Life
PeaNut 43,843
July 2002
Posts: 42,259
Layouts: 46
Loc: East Coast
 |  Posted: 11/14/2012 9:27:30 AM
I would continue to email/call them. You're not giving them $30 for nothing. |
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Peppermintpatty
AncestralPea
PeaNut 279,995
October 2006
Posts: 4,305
Layouts: 40
Loc: Peaing in Rockville, MD
 | Posted: 11/14/2012 9:29:44 AM
Um your money, get it back. |
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BEF2008
PeaFixture
PeaNut 183,504
January 2005
Posts: 3,932
Layouts: 0
 | Posted: 11/14/2012 9:30:31 AM
Keep emailing and calling. If they do that to everybody they are stealing a LOT of money. Start telling them you won't be signing up for subsequent seasons u til you are properly, fully reimbursed. | |
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AnniesPaperGarden
PeaAddict
PeaNut 387,494
August 2008
Posts: 1,439
Layouts: 0
Loc: Central Minnesota
 | Posted: 11/14/2012 9:30:48 AM
I'd still be trying to get the rest of the money back. That is just not right. | |
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PSILUVU
StuckOnPeas
PeaNut 427,403
June 2009
Posts: 2,453
Layouts: 14
Loc: Canada's Capital
 | Posted: 11/14/2012 9:34:24 AM
No way should you be out $30.00. I would keep at it, if only for the principle of it. |
Kelli
2012 Goals/ Completed
pages 75/10
cards 50/13
2011 Totals
pages 53
cards 26
Please ignore the typos..I do know how to spell, I DON"T know how to type
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moveablefeast
do justice, love mercy
PeaNut 265,707
June 2006
Posts: 11,132
Layouts: 0
Loc: Northern Virginia
| Posted: 11/14/2012 9:34:24 AM
I would stop emailing and start calling.
There is no reason for you to eat that $30 IMO. | |
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dizzypea
StuckOnPeas
PeaNut 246,912
February 2006
Posts: 2,628
Layouts: 0
 | Posted: 11/14/2012 9:34:52 AM
I would keep emailing and calling them until I got my $30. Daily until I got an answer. Is there anyone higher up on the chain of command that you can start cc ing on the messages? |
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Really Red
Pea-ceful and Hap-pea
PeaNut 24,951
November 2001
Posts: 8,176
Layouts: 1
 | Posted: 11/14/2012 9:38:29 AM
Yeah. This is a clerical error. I'd actually call and talk to a person. Get the name and find out how quickly you can get $30 back.
Then take yourself out for a nice manicure! |
Andrea
When one door of happiness closes, another opens; But often we look so long at the closed door that we do not see the one that has been opened for us.
Helen Keller | |
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katiez4kids
StuckOnPeas
PeaNut 41,781
July 2002
Posts: 2,455
Layouts: 85
Loc: Southern, CA
| Posted: 11/14/2012 9:41:57 AM
while you are due your full refund, just remember the people who run these organizations are volunteers and most of them also have full time jobs. Got on their website and e-mail the treasurer directly if you can. Most of the time there is no phone number to call. Find out when their next board meeting is. Usually they have to have a few minutes open to the membership. Go to a meeting! THAT is your best bet for fast action. If the treasurer is there he can cut you a check right away. AND if you have all your emails take them with you. | |
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mikklynn
PeaAddict
PeaNut 294,285
January 2007
Posts: 1,509
Layouts: 1
Loc: Minnesota
| Posted: 11/14/2012 10:13:42 AM
I would keep pursuing it. |
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kellybelly77
StuckOnPeas
PeaNut 281,401
October 2006
Posts: 2,421
Layouts: 0
Loc: Topeka
| Posted: 11/14/2012 10:18:41 AM
Well, I once called and wrote a DR's office every month for 6 mo. just to get a $25 refund. So I would continue to hound them until I got the money! What finally did it for me was sending a certified letter in the mail (so I knew they got it) and gave them 5 business days to refund me my money or my next step would be filing a complaint with the Board of Healing Arts and the Attorney General's Office. I had my money within 3 or 4 days.
I would write them a letter, tell them specifically what you want and what the consequences will be if that does not happen. |
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mom_to_a_girl
AncestralPea
PeaNut 97,416
July 2003
Posts: 4,636
Layouts: 0
 | Posted: 11/14/2012 10:19:01 AM
My internal hurdle is around $5 - $10. Anything over that is worth fighting for IMO. I would follow up. | |
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eebud
Doxie Pea Mom
PeaNut 52,841
October 2002
Posts: 31,023
Layouts: 25
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*~*amanda*~*
...
PeaNut 393,905
October 2008
Posts: 6,647
Layouts: 0
Loc: Illinois
| Posted: 11/14/2012 10:45:27 AM
Id pursue it as far as you can.
Is there some kind of chain that you can take things up if you don't get answers from the emails you've sent and are sending again?
Is there a telephone number you can call or office you can go into? |
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JLBOhio
BucketHead
PeaNut 66,991
February 2003
Posts: 782
Layouts: 18
Loc: Ohio
| Posted: 11/14/2012 10:47:09 AM
You paid for something you never received. You should get it all back. |
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alisatj
PeaFixture
PeaNut 129,041
February 2004
Posts: 3,653
Layouts: 62
Loc: MD
| Posted: 11/14/2012 11:02:02 AM
Yep, go to the next board/committee meeting and talk to them in person. My dh works on these committees and they are notoriously slow and sometimes disorganized. It's probably just a matter of talking to the right person at the right time (ie when they have the checkbook in hand!). | |
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kmk1112
Ancient Ancestor of Pea
PeaNut 11,642
February 2001
Posts: 7,914
Layouts: 66
Loc: Ohio
| Posted: 11/14/2012 12:11:23 PM
Are they a "real" company, or a volunteer run organization? Either way, they should pay you back, but that may be why you're having trouble getting a response. | |
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gritzi
StuckOnPeas
PeaNut 275,594
September 2006
Posts: 2,981
Layouts: 0
| Posted: 11/14/2012 12:34:08 PM
There's no way I would "donate" the $30 due me. I'm guessing there is a board, committee, rec group in charge of this league. Find out when there next board meeting is scheduled, attend and ask when your money will be refunded. | |
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jennifw
StuckOnPeas
PeaNut 122,458
January 2004
Posts: 2,552
Layouts: 0
Loc: Texas
| Posted: 11/14/2012 12:45:58 PM
My internal hurdle is around $5 - $10. Anything over that is worth fighting for IMO. I would follow up.
That's about my threshold, too. | |
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Jac115
PeaNut 7,626
November 2000
Posts: 28,989
Layouts: 127
| Posted: 11/14/2012 12:52:11 PM
Thank you for your comments, suggestion and support 
I called the Vice President and he said he would follow up with the President and the Treasurer. The Treasurer happens to live on my street so I called her just now.  She said "ummmmmmmm.....(silence) Okay I will send it tomorrow" 
We shall see if she really does send it tomorrow 
Normally in situations like this, I just let it go if it was an organization that could use the money but not a sports organization as this one. | |
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cannes
Proud Pea-lice Wife!
PeaNut 41,743
July 2002
Posts: 7,699
Layouts: 3
| Posted: 11/14/2012 12:54:06 PM
I'd definately pursue that $30.
Glad you got ahold of someone and I hope they follow through for you! |
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scrappinghappy
Ancient Ancestor of Pea
PeaNut 38,979
May 2002
Posts: 5,310
Layouts: 71
Loc: Anywhere one or more of my kids are
| Posted: 11/14/2012 1:49:52 PM
The Treasurer happens to live on my street so I called her just now. She said "ummmmmmmm.....(silence) Okay I will send it tomorrow
If she doesn't, call her back (from outside her front door), ask her is she's home and if she sent the check. When she says, again, I'll send it tomorrow, say "No need. I'm right outside your front door so you can just give it to me now!" |
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bestcee
PeaAddict
PeaNut 101,686
August 2003
Posts: 1,123
Layouts: 12
Loc: Massachusetts
| Posted: 11/14/2012 2:32:44 PM
If she doesn't, call her back (from outside her front door), ask her is she's home and if she sent the check. When she says, again, I'll send it tomorrow, say "No need. I'm right outside your front door so you can just give it to me now!"
Yep!
Maybe the treasurer treated herself to a manicure...on your dime.... |
Courtney
Yes, I can spell. No, my Kindle can't.
Just my humble opinion. And no, I wasn't being mean. | |
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Jac115
PeaNut 7,626
November 2000
Posts: 28,989
Layouts: 127
| Posted: 11/14/2012 2:52:14 PM
Problem solved: The treasurer dropped off the check in my mailbox today! Yay, that phone call worked. THank you again for your help.
I really was torn on whether to let it go or pursue it.  | |
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sammi71
PeaFixture
PeaNut 392,446
September 2008
Posts: 3,516
Layouts: 0
Loc: The U.K.
| Posted: 11/14/2012 2:56:20 PM
The bottom is only the bottom before someone else replies!
At least you got the situation resolved! | |
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writermom1
Thrift Whisperer
PeaNut 114,407
November 2003
Posts: 22,317
Layouts: 66
Loc: At the intersection of Hooterville and Stars Hollow
| Posted: 11/15/2012 5:55:42 AM
I would have pushed for a refund much sooner. You were right to expect it. |
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TXDancermom
PeaFixture
PeaNut 146,748
May 2004
Posts: 3,663
Layouts: 1
| Posted: 11/15/2012 6:08:47 AM
glad you got your money. If it is $5-10 I might let it go, but $30 is enough to pursue.
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