Best customer service ever

Two Peas is Closing
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Posted 11/16/2012 by Denise C. in General Scrappin'
 

Denise C.
PeaNut

PeaNut 4,773
June 2000
Posts: 421
Layouts: 0
Loc: No. California

Posted: 11/16/2012 6:33:07 PM
Two Peas has the best customer service.
They refunded my money for the defective PL stamps.
Thanks Matt

Denise

sheltieluvr
PeaFixture

PeaNut 414,014
March 2009
Posts: 4,795
Layouts: 0

Posted: 11/16/2012 7:20:41 PM
Yes I agree! Matt has helped me out recently as well.

kethry70
BucketHead

PeaNut 361,915
February 2008
Posts: 763
Layouts: 53
Loc: ATL, GA

Posted: 11/16/2012 7:31:09 PM
Matt was busy today - did the same for me and a pleasure to talk to too




princesspaperlover
PeaAddict

PeaNut 361,297
February 2008
Posts: 1,654
Layouts: 0

Posted: 11/16/2012 7:33:18 PM
OH NO! Are all the PL stamps (the exclusive xmas set here) defective!!
what was wrong with them?


iamdonnaclark.stampinup.net
STAMPIN' UP demonstrator!
Donna/Gigi/Missuslucky
Silhouette Cameo lover!!

Characterfan
StuckOnPeas

PeaNut 489,208
November 2010
Posts: 2,830
Layouts: 168
Loc: San Jose, CA

Posted: 11/16/2012 7:44:46 PM
Best customer service and it was a lot quicker then I thought it'd be.

The twinkle stamp is a block and some have problems stamping a couple other stamps. For me the frame and candy cane border don't stamp correctly. I think till is misspelled, but that's a preference for me, but I'm just going to cut the 2nd l out and it'll be okay.



brab74
AncestralPea

PeaNut 455,916
February 2010
Posts: 4,280
Layouts: 15
Loc: Central Illinois

Posted: 11/16/2012 7:56:12 PM
I agree - "till" is a typo.

Wandalicious
PeaNut

PeaNut 325,126
June 2007
Posts: 228
Layouts: 1
Loc: Orange, CA

Posted: 11/17/2012 2:09:53 AM
Matt rocks! TwoPeas customer service is one of the mail reasons that I will not shop anywhere else. They are awesome, they care about their customers and they will make it right. I have never had a major issue, but even on the minor ones, the problem is speedily resolved. Matt for the WIN!

pcrfn
EncycloPEAdia

PeaNut 36,328
April 2002
Posts: 3,874
Layouts: 7
Loc: southern IN

Posted: 11/17/2012 9:37:34 AM
Isn't Matt the best?! He helped me with a gc issue recently and was so pleasant on the phone. He deserves an extra piece of pie on Thanksgiving! Maria

biochemipea
likes shiny things

PeaNut 114,614
November 2003
Posts: 22,668
Layouts: 499
Loc: Ontario, Canada

Posted: 11/17/2012 10:00:59 AM
I have always had great service from here! And Matt is so pleasant and quick to reply to inquiries.






See things that shine on Pinterest, Instagram, and YouTube.


Darkchami
PeaAddict

PeaNut 473,951
July 2010
Posts: 2,011
Layouts: 104

Posted: 11/17/2012 3:03:25 PM
And the Matt fan club grows.


Uploaded with iPhone client

Steph725
Sweet Tea Lovin' Pea

PeaNut 236,282
December 2005
Posts: 6,158
Layouts: 109
Loc: North Texas

Posted: 11/17/2012 5:56:27 PM
Yes!! Matt helped me out last week!



mrmatt008
PeaNut

PeaNut 503,561
March 2011
Posts: 64
Layouts: 1
Loc: Two Peas

Posted: 11/21/2012 9:54:31 AM
Aw thank you guys, I love finding posts like this!!!

asmart99
PeaAddict

PeaNut 294,784
February 2007
Posts: 1,432
Layouts: 9
Loc: California dreamin'

Posted: 11/21/2012 11:37:38 AM
Mr. Matt is a cutie patootie too!

No cougar issue from me, just stating the obvious!



paperpilekitten
PeaFixture

PeaNut 118,945
December 2003
Posts: 3,174
Layouts: 144
Loc: Stockholm, Sweden

Posted: 11/21/2012 11:51:42 AM

I have always had great service from here! And Matt is so pleasant and quick to reply to inquiries.


Here's another pea belonging to the fan club.



/Margareta

Paperpilekitten.com I recently gave my paper trend blog a makeover.
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