Message Boards - "Best customer service ever" - General Scrappin'

General Forums

PeaNut 4,773
June 2000
Posts: 394
Layouts: 0
Loc: No. California

Posted: 11/16/2012 6:33:07 PM Two Peas has the best customer service. They refunded my money for the defective PL stamps. Thanks Matt Denise

sheltieluvr
PeaFixture

PeaNut 414,014
March 2009
Posts: 4,143
Layouts: 0

Posted: 11/16/2012 7:20:41 PM Yes I agree! Matt has helped me out recently as well.

kethry70
BucketHead

PeaNut 361,915
February 2008
Posts: 735
Layouts: 53
Loc: ATL, GA

Posted: 11/16/2012 7:31:09 PM Matt was busy today - did the same for me and a pleasure to talk to too

PeaNut 361,297
February 2008
Posts: 1,466
Layouts: 0

Posted: 11/16/2012 7:33:18 PM OH NO! Are all the PL stamps (the exclusive xmas set here) defective!! what was wrong with them?

Characterfan
StuckOnPeas

PeaNut 489,208
November 2010
Posts: 2,655
Layouts: 158
Loc: San Jose, CA

Posted: 11/16/2012 7:44:46 PM Best customer service and it was a lot quicker then I thought it'd be. The twinkle stamp is a block and some have problems stamping a couple other stamps. For me the frame and candy cane border don't stamp correctly. I think till is misspelled, but that's a preference for me, but I'm just going to cut the 2nd l out and it'll be okay.

brab74
PeaFixture

PeaNut 455,916
February 2010
Posts: 3,627
Layouts: 15
Loc: Central Illinois

Posted: 11/16/2012 7:56:12 PM I agree - "till" is a typo.

PeaNut 325,126
June 2007
Posts: 128
Layouts: 1
Loc: Orange, CA

Posted: 11/17/2012 2:09:53 AM Matt rocks! TwoPeas customer service is one of the mail reasons that I will not shop anywhere else. They are awesome, they care about their customers and they will make it right. I have never had a major issue, but even on the minor ones, the problem is speedily resolved. Matt for the WIN!

pcrfn
Jeepers PEApers

PeaNut 36,328
April 2002
Posts: 2,977
Layouts: 7
Loc: southern IN

Posted: 11/17/2012 9:37:34 AM Isn't Matt the best?! He helped me with a gc issue recently and was so pleasant on the phone. He deserves an extra piece of pie on Thanksgiving! Maria

biochemipea
likes shiny things

PeaNut 114,614
November 2003
Posts: 19,365
Layouts: 444
Loc: Ontario, Canada

Posted: 11/17/2012 10:00:59 AM I have always had great service from here! And Matt is so pleasant and quick to reply to inquiries.

Darkchami
PeaAddict

PeaNut 473,951
July 2010
Posts: 1,117
Layouts: 56

Posted: 11/17/2012 3:03:25 PM And the Matt fan club grows.

Steph725
Sweet Tea Lovin' Pea

PeaNut 236,282
December 2005
Posts: 6,012
Layouts: 105
Loc: North Texas

Posted: 11/17/2012 5:56:27 PM Yes!! Matt helped me out last week!

PeaNut 503,561
March 2011
Posts: 62
Layouts: 1
Loc: Two Peas

Posted: 11/21/2012 9:54:31 AM Aw thank you guys, I love finding posts like this!!!

asmart99
PeaAddict

PeaNut 294,784
February 2007
Posts: 1,381
Layouts: 9
Loc: California dreamin'

Posted: 11/21/2012 11:37:38 AM Mr. Matt is a cutie patootie too! No cougar issue from me, just stating the obvious!

PeaNut 118,945
December 2003
Posts: 2,809
Layouts: 121
Loc: Stockholm, Sweden

Posted: 11/21/2012 11:51:42 AM I have always had great service from here! And Matt is so pleasant and quick to reply to inquiries. Here's another pea belonging to the fan club.