Best customer service ever
Post ReplyPost New TopicPosted 11/16/2012 by Denise C. in General Scrappin'
 

Denise C.
PeaNut

PeaNut 4,773
June 2000
Posts: 421
Layouts: 0
Loc: No. California

Posted: 11/16/2012 6:33:07 PM
Two Peas has the best customer service.
They refunded my money for the defective PL stamps.
Thanks Matt

Denise

sheltieluvr
PeaFixture

PeaNut 414,014
March 2009
Posts: 4,787
Layouts: 0

Posted: 11/16/2012 7:20:41 PM
Yes I agree! Matt has helped me out recently as well.

kethry70
BucketHead

PeaNut 361,915
February 2008
Posts: 763
Layouts: 53
Loc: ATL, GA

Posted: 11/16/2012 7:31:09 PM
Matt was busy today - did the same for me and a pleasure to talk to too

princesspaperlover
PeaAddict

PeaNut 361,297
February 2008
Posts: 1,643
Layouts: 0

Posted: 11/16/2012 7:33:18 PM
OH NO! Are all the PL stamps (the exclusive xmas set here) defective!!
what was wrong with them?

Characterfan
StuckOnPeas

PeaNut 489,208
November 2010
Posts: 2,809
Layouts: 168
Loc: San Jose, CA

Posted: 11/16/2012 7:44:46 PM
Best customer service and it was a lot quicker then I thought it'd be.

The twinkle stamp is a block and some have problems stamping a couple other stamps. For me the frame and candy cane border don't stamp correctly. I think till is misspelled, but that's a preference for me, but I'm just going to cut the 2nd l out and it'll be okay.

brab74
AncestralPea

PeaNut 455,916
February 2010
Posts: 4,280
Layouts: 15
Loc: Central Illinois

Posted: 11/16/2012 7:56:12 PM
I agree - "till" is a typo.

Wandalicious
PeaNut

PeaNut 325,126
June 2007
Posts: 228
Layouts: 1
Loc: Orange, CA

Posted: 11/17/2012 2:09:53 AM
Matt rocks! TwoPeas customer service is one of the mail reasons that I will not shop anywhere else. They are awesome, they care about their customers and they will make it right. I have never had a major issue, but even on the minor ones, the problem is speedily resolved. Matt for the WIN!

pcrfn
EncycloPEAdia

PeaNut 36,328
April 2002
Posts: 3,770
Layouts: 7
Loc: southern IN

Posted: 11/17/2012 9:37:34 AM
Isn't Matt the best?! He helped me with a gc issue recently and was so pleasant on the phone. He deserves an extra piece of pie on Thanksgiving! Maria

biochemipea
likes shiny things

PeaNut 114,614
November 2003
Posts: 22,088
Layouts: 496
Loc: Ontario, Canada

Posted: 11/17/2012 10:00:59 AM
I have always had great service from here! And Matt is so pleasant and quick to reply to inquiries.

Darkchami
PeaAddict

PeaNut 473,951
July 2010
Posts: 1,885
Layouts: 94

Posted: 11/17/2012 3:03:25 PM
And the Matt fan club grows.
Uploaded with iPhone client

Steph725
Sweet Tea Lovin' Pea

PeaNut 236,282
December 2005
Posts: 6,158
Layouts: 109
Loc: North Texas

Posted: 11/17/2012 5:56:27 PM
Yes!! Matt helped me out last week!

mrmatt008
PeaNut

PeaNut 503,561
March 2011
Posts: 64
Layouts: 1
Loc: Two Peas

Posted: 11/21/2012 9:54:31 AM
Aw thank you guys, I love finding posts like this!!!

asmart99
PeaAddict

PeaNut 294,784
February 2007
Posts: 1,432
Layouts: 9
Loc: California dreamin'

Posted: 11/21/2012 11:37:38 AM
Mr. Matt is a cutie patootie too!

No cougar issue from me, just stating the obvious!

paperpilekitten
PeaFixture

PeaNut 118,945
December 2003
Posts: 3,107
Layouts: 135
Loc: Stockholm, Sweden

Posted: 11/21/2012 11:51:42 AM

I have always had great service from here! And Matt is so pleasant and quick to reply to inquiries.


Here's another pea belonging to the fan club.

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