If you found someone's purse in a shopping cart in a cart corral . . .

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Posted 11/25/2012 by (Julie) in NSBR Board
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(Julie)
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Posted: 11/25/2012 7:44:15 PM
DD6 and I went shopping at Target. When I put the cart in the cart corral, I forgot to pull my purse from it. We drove 2 minutes away to Chipotle and I realized I didn't have my purse. I went right back to the corral, and within 5 minutes it was gone. So we went inside hoping it was turned in and it wasn't. 15 minutes later after them checking with the cart guys and discussing the situation, leaving my information and which corral it was, I left the store. Having hsd my wallet stolen before and knowing how quickly the charges occurred, and believing the wrong type of person had found my purse, I cancelled my credit and debit card, checks and checking account.

By the time that was all done, I got a call from Target security an hour later, they had tracked the person down from the camera in the parking lot. The people looked for my address in my wallet, and saw they lived by me so they figured they would just drop it off at my house and put my purse in their car.

Now I realize all this mess was caused by ME. It is MY fault that I forgot my purse in the cart. I wonder even though the people were well intentioned - doesn't it seem to make more sense to just turn in a purse to the police or Target Guest Services if you find it? I am scratching my head on this one.

Mrs Smarty Pants
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Posted: 11/25/2012 7:47:16 PM
I would not turn it in. I would leave a "note" with my contact info at guest services and take the purse with me to drop off to you.


Rhondito
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Posted: 11/25/2012 7:47:38 PM
That's what I would have done. Because if I lost my purse, the first thing I would do is check to see if it had been turned in.


Rhonda



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Posted: 11/25/2012 7:47:55 PM
I would turn it into security, but I could see someone doing what they did. Sometimes people worry that the purse won't get back to the person unless they give it directly.

I once had 100.00 stolen out of a wallet that was turned in to the customer service desk at a movie theater. By the way the CS people acted, I'm quite sure they stole the money. They actually handed it to me and said: "there was no money in it when we got it." We'll, I hadn't even asked - and why did they check that? It was really strange.



Pam in Iowa
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Posted: 11/25/2012 7:49:06 PM
I would not neccesarily turn it in at the store, because I would wonder if the employees were honest enough to return it to you. I would have looked for a name/address and at least tried to find a phone number to call you and let you know it had been found. Was your phone inn your purse?

voltagain
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Posted: 11/25/2012 7:49:11 PM
Plenty of people think they alone are honest. if they turn it to to customer service the customer service person might steal it.. or the police might steal it. They alone are honest.

yeah, I agree. I think they should have notified the store where you left it. Chances are that is where you will go back to find it.


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Posted: 11/25/2012 7:49:36 PM

I wonder even though the people were well intentioned - doesn't it seem to make more sense to just turn in a purse to the police or Target Guest Services if you find it? I am scratching my head on this one.


I would have probably done the same as the people that found your purse. My dad would always contact people directly if he found something or leave his name with a store for the person to contact him; he didn't trust that someone working at a store would be honest and not take the item/money themselves.



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beachgurl
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Posted: 11/25/2012 7:50:13 PM
Well, having things disappear from official lost and founds happens. I might try to drop it off too, if I saw you lived closeby. Might.

Did they indeed drop it off to you?




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Posted: 11/25/2012 7:50:21 PM
Hmmmm, I don't know. I don't always trust that the person behind the counter will do the right thing. I found a really expensive prescription in a shopping cart and drove it to the house of the person (all their information was on the prescription) and they were incredibly thankful. It was the kind of drug that they could not have gotten refilled again for 30 days and it was a really critical medicine for them. I knew by driving it to them, it would be in their hands.



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Posted: 11/25/2012 7:51:00 PM
I can understand why they did what they did, especially working in HR for a company where we've had employees steal items from the Lost and Found.

I found a cell phone the other day at Bed, Bath & Beyond and stood watching it for awhile before grabbing it and turning it in at the Customer Service desk. I have to admit I hesitated however and wondered if I should look in the phone and find a way to contact somebody to let them know I'd found a phone.

I lost my phone while out of town once and they found my mom's number, called her, and mom called my boyfriend to reach me. I still hadn't realized my phone was missing and I likely would not have returned to the location where I lost it to look for it.

While the impact of canceling the credit cards is a total pain in the ass, I think I would be so very thankful to have my purse back either way.

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Posted: 11/25/2012 7:52:23 PM
I would have tried to return it myself also. This did happen to us once when we found a purse in the middle of the road one time in our small town. We took it home with the intention of tracking down the person to return it, but there was a suicide note in the purse, so we immediately called the police and let them handle it from there.



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Posted: 11/25/2012 7:53:23 PM
This did happen to me twice once at Target and once at Home Depot! I had a HUGE amount of stress in my life at the time and I was on overload. I put the cart up and forgot my purse in it but I had no idea. I drove home and as I was walking in the house my phone was ringing and I answered it and it was a lady saying she had my purse and was waiting at the front of Target. I was SO grateful! I hopped back in the car with my kids and drove back to get it.

Another time was at Home Depot and the card collector guy found it and held it for me.

The really crazy, crazy part of it was that I did it twice in one weekend. Ummmm, yeah I was on overload!

It was a beautiful reminder that there are kind, honest, people out there and I was grateful they helped me.

I am so glad you got yours back too! Great story!

smilesnpeacesigns
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Posted: 11/25/2012 7:55:17 PM

I would turn it into security, but I could see someone doing what they did. Sometimes people worry that the purse won't get back to the person unless they give it directly.


That^^^^^

When I worked at the truck stop I cleaned showers there and a lot of men left their wallets there ( you would think they would check that ) I turned it in to my manager ( it was full of cash ) when he came back to get it he didn't have any cash.

After that I kept them they would come back and I would give it to them personaly.



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(Julie)
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Posted: 11/25/2012 7:55:35 PM
Thanks for all the perspectives which I figured I would get from the Peas!

I guess I am in the perspective that I wouldn't want to hold someone's wallet or purse that wasn't mine. I would be afraid they might accuse me of something. And it never occurred to me not to trust Target people. (In this case I give them props as they found the people in the store by reviewing the parking lot video).

I still would not hold onto someone else's wallet, but I guess I get a better sense of where they are coming from.

And yes, thankful I have my purse back and my stuff, and only have to wait for new cards and checks to come.

SuPeaNatural
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Posted: 11/25/2012 7:58:35 PM
I'm glad you got your purse back. I wonder if they would have returned it if they hadn't been tracked down? Thankfully, you didn't have to find out.

I might have done the same thing as they did if the owner lived close to me, but the safest thing to do would be to hand it in to the shop. Most stores have security cameras these days and, no matter how honest you are, that kind of explanation does sound a bit feeble - like you only said it because you were found.

This is one reason I always use a shoulder bag with a long strap. It gets slung diagonally across my body (from one side shoulder to the other side hip IYKWIM). This way it doesn't keep slipping off my shoulder, I never forget it and there's less chance of it getting grabbed by a bag snatcher.

ETA: I just read some of the other replies and I hadn't thought about store employees taking money from the purse. I'd take the owners details, then ask the employee to count the money to verify how much is in it. Then (if I felt inclined) I could check with the owner the next day to make sure they got everything back.



cdnscrapper
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Posted: 11/25/2012 8:00:22 PM
I would have taken it into the store, it never would have occurred to me to drive to a strangers house and return it. I would never do that as I wouldn't feel safe.



sdt
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Posted: 11/25/2012 8:00:23 PM
I would had mostly done the same thing not knowing if I could trust target


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melanell
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Posted: 11/25/2012 8:09:34 PM
Personally, I would hand it in to the store. Because when I have left my purse behind (Once in a cart at Target!) I immediately called the store looking for it. And both times the stores had it and I could immediately relax a bit.





melanell
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Posted: 11/25/2012 8:12:29 PM
Also, you have no idea who owns that purse. The last thing I want to do is to try to be the hero and bring the purse to the person's home and have them go crazy on me for taking it, kwim?

No thank you. Especially since I would most likely have a child with me. If I have to decide who to trust in a situation where I know no one, I'm going with the slightly more predictable store staff and I have to just hope they are as honest as I am.



Chendra
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Posted: 11/25/2012 8:12:29 PM
When I found a purse in a parking lot cart corral, I returned it to the store. I figured it would be the first place she checked; it never crossed my mind to try to hunt the person down and return it myself. If something was missing, I wouldn't want to be accused of stealing it. On the other hand, if I found something in a place like a park or on the street, I would probably try to find the person.

I used to work at a local tourist attraction and we had so many valuable items turned in to Lost and Found (nice cameras, diamond rings, wallets with money, etc) that people never even tried to claim. I guess they assumed the worst--that anyone who came across their lost item would keep it. Every item was logged and photographed, and after a year had passed, we would send boxes of expensive items to the state auction. I was amazed.

Woobster
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Posted: 11/25/2012 8:56:27 PM
I would let a manager at the store handle it. I would be afraid that if I tracked the owner of the purse down and something was missing from it that they would think I took it. I would want the purse in my possession for as little time as reasonably possible.

scrapper100
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Posted: 11/25/2012 9:32:34 PM
I would turn it in to the store as well. I did the same thing left my purse in a cart and went back and it was gone. Someone found it and took it to customer service and nothing was missing. It was really scary though and I would have assumed that someone stole it if it wasn't there when I returned.

I know someone who lost a phone and the person that found it called them first they said the would turn it into the store and then they decided no they would return it to them in person and then it was well we think we will keep the phone - seriously people are screwed up. I am not sure if they ever got their phone back or not. I felt bad for the run around she ended up with running back to the store and then waiting for a phone call. I know this went on for days with this crazy person - they would call and say one thing and then joke it was a nice phone nicer than their's so maybe they will keep it - I just don't get the mentality of finders keepers on things especially after talking to the owner. I know I am not the only one out there that would return a purse or wallet or phone.

If I found a phone I may have kept it and tried to get it back to the person but then again I would probably do the same thing leave it at the store. I would not want to have to meet up with someone I didn't know - I really don't know how safe that would be. You never know the person that lost it could go off on you and accuse you of something - just not worth it to me.


Patti

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Posted: 11/25/2012 9:33:48 PM
Last year I found over $600 in an envelope at the checkout in Target. I chose NOT to turn it in and waited in the store for the people to return.

Anyway, they came back a few minutes later frantically looking for the envelope. I recognized them, had actually talked with the mom in the toy department. I made sure they got their cash back (it was their Christmas money). Cash is too easy to lift and, as much as I like Target, I didn't trust customer service.


Susan

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Posted: 11/25/2012 9:43:07 PM
I'd turn in it to guest services. Too much liability for me, thanks.


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Posted: 11/25/2012 9:43:45 PM
I would have gone into Target and turned it in - if it were closed turned it into police - I would NOT, however, attempt to drive to the person's house to return it - seriously that would completely freak me out if a stranger drove up to my house to return my purse and wallet. I can't imagine thinking that would be the smart thing to do.

I would not even be thinking of whether the target employees were honest enough, to be honest with you. I may think of that NOW though so maybe if it weren't busy ask for the manager and turn it in to him/her to lock up with them. But No, that just sounds really odd to me and that would not be my first thought to do (drive to your house I mean). Unless, of course I KNEW the person. But I would not know if I DID know the person to be honest because I would not be snooping through the purse to find this out. I'd turn it in the way it was.



beanbuddymom
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Posted: 11/25/2012 9:47:13 PM

I got a call from Target security an hour later, they had tracked the person down from the camera in the parking lot. The people looked for my address in my wallet, and saw they lived by me so they figured they would just drop it off at my house and put my purse in their car.


Maybe this is the story they gave the security guard. Sounds like the security guard tracked them down after seeing them put the purse in their car and this is what they told him? Kind of disbelieve that story, sorry but it just sounds like a lie they told when they got caught.




VexedAngel
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Posted: 11/25/2012 9:52:13 PM
I would have just turned it into the customer service counter. Dropping it off is almost too helpful.


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Posted: 11/25/2012 9:55:21 PM
Maybe not. You can't always trust the people you turn it in to. It sucks that you have to get new cards but it's great you got your ID and purse contents back. I probably would check the address and drop it off, after notifying security I'd found it but would return it myself. That way, if you asked security they could let you know it was being returned. I think a lot of people have that same idea.

I remember many years ago I was in the US and driving on the interstate in Ohio. We stopped at one of those huge rest stop with a bunch of food places. After we got back in the car I realised I'd lost my purse with a few hundred dollars cash, a credit card and $1500 of travellers cheques (this was a while ago), plus my ID. I checked with security but they didn't have it. Some ladies approached me within about 15 minutes and returned my purse. They said they didn't want to turn it in because they wanted to be sure I got everything back intact.

They had been checking the parking lot for me in case we were leaving and I was unaware I'd lost it. They had planned to send it back to Australia if they were unable to locate me. It turns out it had fallen out of my bag in the bathrooms. I was pretty grateful to those ladies because getting a new CC while overseas would have sucked, not to mention the money loss. The cheques could have been reissued but it would have been a hassle to call and do that.

Gilly.




Mary_K
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Posted: 11/25/2012 10:36:19 PM
I have found a purse in a cart at a cart corral.

I turned it into the customer service desk at the store.

It seemed the most logical thing to do.

Mary K

eriusa
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Posted: 11/25/2012 11:03:14 PM
I found a man's wallet in the parking lot at Walmart. I had the customer paged and waited for him to show. He did and I gave him his wallet. I wanted to know for myself he got his wallet back.

I don't trust Walmart people.


Erica

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Posted: 11/25/2012 11:43:46 PM

Honestly, it disturbs me that so many people do not trust the people behind the customer service desk at your local store. I've been a cart pusher and a customer service desk attendant at a grocery store. I have found multiple purses and wallets and have always turned them in. I even had a customer write in to the store I worked for, they were so grateful for me turning in their purse. It would never occur to me to steal another persons stuff.

Quite a broad brush others paint with.


You may be. But, there is no guarantee that every store employee is on the up & up.

Many moons ago, I worked in a small restaurant. Thought everyone was on the up & up until, things that were available only in employee areas came up missing...frequently.

So, yeah, I'd be hanging around the store to observe if anyone was making inquiries at the service desk.




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Posted: 11/26/2012 12:01:02 AM
I haven't read all the responses but here is my reply
...purse or wallet goes back to the store customer service unopened, because I will not risk the chance that somebody will say that I stole money out of purse or wallet. After that it is no longer my concern.

GEORJAMS MUM
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Posted: 11/26/2012 2:17:24 AM
My then 10yo DD left her handbag on the floor under a table at a food court, with Christmas money in it. It was found by someone and handed in. We got it back without the money and Security said it wasn't worth checking the tapes. I always felt it was the security guy who pocketed the cash. OTOH my mum had her purse handed in with holiday money intact (less $50). She was ecstatic as she would've offered a reward for handing it in. All depends on the place and the people these days.
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Really Red
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Posted: 11/26/2012 4:46:37 AM
OP - I did the exact same thing, only the person turned it in to CS who tried to call me, yes, on my cell that they found in my purse and were calling on.

I can see someone not having the confidence to give it to CS. Sorry that you had to cancel cards, but yay that you got your other stuff back!



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mom2mykid
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Posted: 11/26/2012 6:38:26 AM
I found a credit card in the parking lot of Toys R Us one year on Black Friday. Since no one was around (everyone else was still in the store, and there was no one in the parking lot in their cars at the time), I took it back in to Customer Service. The girl said, "What am I supposed to do with it? Why do I care?" I was surprised! I told her to call the 800# on the back and let them know you've found it so they can contact the card holder! After that experience, I would just try to find the person myself.



melanell
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Posted: 11/26/2012 6:38:42 AM

Honestly, it disturbs me that so many people do not trust the people behind the customer service desk at your local store. I've been a cart pusher and a customer service desk attendant at a grocery store. I have found multiple purses and wallets and have always turned them in. I even had a customer write in to the store I worked for, they were so grateful for me turning in their purse. It would never occur to me to steal another persons stuff.


It was the cart pusher at Target that turned my purse back in to customer service for me the day I left mine behind. Not to mention that he makes a point to say something nice to us every time we see him while shopping.

melanell
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Posted: 11/26/2012 6:59:11 AM
I do think, though, if you are planning on trying to return the wallet/purse yourself, it would be so helpful to at least leave a note with customer service letting them know that you found something and here is the number at which you can be reached. It could save someone so much worry and time.
Because I really believe that most people will first try to contact the store where they feel they left/lost the item.


In my case, it was not until I got home (a 30 minute drive) that I realized mine was gone, so I called the store right away.

If someone just hung around customer service waiting to hand it to me, they would have been hanging around for an hour by the time I got back there.

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Posted: 11/26/2012 8:03:07 AM
I worked somewhere as teenager and saw a good samaritan turn something in, just to watch a co-worker pocket the item. I confronted my co-worker who was much older than me, and their justification was "they never come back anyway."

So now, unless it's a set of car keys, I don't turn it in. I find the owner myself.


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Pretty In PeaNK

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Posted: 11/26/2012 8:08:23 AM

I do think, though, if you are planning on trying to return the wallet/purse yourself, it would be so helpful to at least leave a note with customer service letting them know that you found something and here is the number at which you can be reached. It could save someone so much worry and time.
Just be prepared for customer service to INSIST they take it for you, and then look at you like this when you insist you'll hold it yourself. They treat you like a thief, lol.

Writing this makes me realize I find a lot of people's stuff!


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cannes
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Posted: 11/26/2012 8:12:07 AM
I've found a purse in a cart at Target before and I took it straight to customer service.

My mom has had hers turned in and when she went to retrieve it, it was locked in a safe in the manager's office.

I, personally, don't want the responsibility of leaving the parking lot with someone else's purse. If someone wanted to return it themselves, they should at least provide their contact information with guest services so the person who lost their purse knows it's been found and has a way to contact the person who found it. To leave without doing so creates a situation that I would be incredibly uncomfortable with.


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Darkangel090260
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Posted: 11/26/2012 8:13:08 AM
I would take the time to find the person my self. I know it is safe in my care and everything would be given back as i found it.


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avillarreal140
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Posted: 11/26/2012 8:21:48 AM
I would turn it into customer service. Sure they had good intentions but really... That just sounds shady. Maybe it's just me though! Can't trust anyone.
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Posted: 11/26/2012 8:43:43 AM
I would have turned it in to security at the store. I *might* have taken a quick peek inside to see if there was a phone number to contact the person right away, but I'm not even sure I would have done that. I would feel very weird looking thru it, even if it were for good intentions.

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Posted: 11/26/2012 8:45:11 AM
A purse or wallet I would turn in to the business without even looking through it. Packages etc. I would turn in to the business.

I once found a driver's license in the parking lot by a movie theatre. The address on the DL was a mile from mine and I took it to the person right after leaving the movie.

She answered the door and I gave her the DL. She didn't yet know it was missing.

If she wasn't living there anymore, I would turned the DL in to the movie theatre.


By the way the CS people acted, I'm quite sure they stole the money. They actually handed it to me and said: "there was no money in it when we got it." We'll, I hadn't even asked - and why did they check that? It was really strange.


They probably have to inventory the contents of the purse/wallet. That way they don't get accused of stealing the money like the post quoted below.


I always felt it was the security guy who pocketed the cash.

Annabella
Leads a Charmed Life

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July 2002
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Posted: 11/26/2012 8:50:54 AM
First I didn't know the cameras catch the parking lot. But I wouldn't even want to touch the purse, yet alone go into it to find an address. Where I live everyone's drivers license has an old address so I would never assume that is the correct address. Plus I would never ever want to be seen going through someone else's wallet. What if you were walking right up to me and attacked me?

By the way I see other people saying they have left their purses in the cart as well. I saw a special on the news about this, that you are never to put your purse in the shopping cart because you can turn your head for a second while walking down an aisle and someone snatch it. Plus it's not even clean. It's not that hard to keep it on your shoulder as you do regularly anyway. Same thing with trying on shoes, never put your purse down on the bench next to you, after hearing that I do try to be viligant about it.




sunny_day
BucketHead

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March 2004
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Posted: 11/26/2012 8:58:50 AM
I don't trust other people. I would have tried to find you myself.

writermom1
Thrift Whisperer

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November 2003
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Posted: 11/26/2012 9:03:03 AM
I would have returned it to Customer Service and ask them to watch while we look for a cell phone to contact the person who lost it - even if I have to call "Mom" or "Dad" or the frequently used number in the phone (presuming it's not locked). I'm the "sucker" who turned in a $20 bill at Walmart the other day. It had the check cashing receipt lying with it and I figured with that info they might be able to track down who had just cashed a check to get it. I also wanted to role model for my children.

I can sort of understand what these people were thinking but I think like you do - that every moment I have it the people involved are panicking. I want to get the lost item back on track to them ASAP. I also don't know that I'd want to go to someone's house and have to do the whole "here I found this" thing. I'd feel like they thought I was angling for a reward or gushing appreciation and it would just feel awkward.





PierKiss
What if everything is an illusion & nothing exists

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April 2003
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Posted: 11/26/2012 9:12:08 AM
I would turn it in to customer service. Honestly, I don't want to be responsible for other people's belongings. Because I can absolutely see some people/situations where if I were to find the purse and then call the person and notify them, that they could be a little bit too relaxed about the situation, and leave it up to me to get it to them. (And yes, we had that happen when I worked for the county road commission where we found some guys wallet).

Last year I managed to drop my iPhone in the middle of Target. I realized it was gone as soon as we hit the parking lot. I immediately ran back in, and to customer service. Fortunately for me, a very nice person had found it and turned it in to customer service. They had it locked in a drawer, and required me to call the number so that they could hear it ring.



mdoc
Peaing under the Radar

PeaNut 61,691
January 2003
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Posted: 11/26/2012 9:26:00 AM
I have found purses and wallets in shopping carts, and I have just returned them to the store. It's less hassle for me - I don't even open them up to see if the person lives near me. However, I could understand someone doing that, especially if they didn't trust the store employee to whom they would give the purse to return it to the rightful owner. I would certainly return the purse to a nearby owner myself rather than driving it to the police station, too.

Maryland
Ancient Ancestor of Pea

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May 2003
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Posted: 11/26/2012 9:32:38 AM
I would have turned it into the store. If they felt that they didn't trust the store, they could have at least told Target customer service that they had the purse so when you called they could tell you. It would be nice if they left their contact info too, but some people are so paranoid.

If it was me, I would have gone to customer service like you and if it wasn't there, I would have cancelled everything and assumed that it was stolen.

I would be paranoid that if I took the purse from the cart with intention to call, that if I was caught on camera it would look like I was stealing the purse.

I hope they called you right away. I am confused at what you said about the store camera. How did they know who the person was just by the camera?

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