OA Make It Merry Kits. Anyone Else Not Get Theirs Yet?

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Posted 11/27/2012 by dreamsbedreams in General Scrappin'
 

dreamsbedreams
PeaAddict

PeaNut 229,609
October 2005
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Posted: 11/27/2012 1:22:19 PM
I ordered mine the first day they were available, but still haven't received it. I'm just wondering if I'm the only one, and should maybe email them, or if there are a lot of others who haven't and I just have to wait? Btw, to those of you who already received your kits, I'm soooo jealous. Lol




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PolarGreen12
AncestralPea

PeaNut 319,638
May 2007
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Loc: Tulsa, OK

Posted: 11/27/2012 1:31:20 PM
I would email them. I've had mine for over a week. Almost two I think.


*Andrea*
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October Afternoon
PeaNut

PeaNut 567,020
September 2012
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Posted: 11/27/2012 5:20:49 PM
We've been informed of some very delayed shipments, particularly to the west coast, in the past week. Perhaps due to the holidays, we're not sure, but several customers have reported not getting their mini-book kits until today and we've tracked a few that will be delivered tomorrow. That's uncharacteristically slow for FedEx and we've contacted them to see what the problem is.

In the meantime, if you live in the U.S. and have not received your mini-book kit or your Week 1 Santa Sack yet, please email your name and physical address to me at jon.f@octoberafternoon.com. Also, the name the purchase was made under would be helpful.

Once I have that, I'll try to track down your package and get it to you ASAP.

Jon
October Afternoon

canadianscrappergirl
PeaAddict

PeaNut 345,491
October 2007
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Posted: 11/27/2012 5:54:43 PM
I havent gotten my kit or my 1st santa sack!! Hmm why did OA not address canadians who are still waiting I guess we dont count lol!!!

2boysandwill
My turn to hit the PEAnata!!!

PeaNut 121,208
December 2003
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Loc: SCV, CA

Posted: 11/27/2012 5:55:48 PM
not meeeeeeeeee

do they send out shipping confirmations?

dreamsbedreams
PeaAddict

PeaNut 229,609
October 2005
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Loc: East Coast

Posted: 11/27/2012 9:57:13 PM
OA customer service is the best! They emailed me back and got everything straightened out. Hopefully I'll have my kit by the end of the week.




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marie516
BucketHead

PeaNut 276,270
September 2006
Posts: 577
Layouts: 10

Posted: 11/27/2012 10:10:57 PM
I ordered the kit the first few minutes of them going on sale and still, no package!!! I'll send an email. So frustrating!!


Jennifer

scrprgirl
BucketHead

PeaNut 404,040
December 2008
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Posted: 11/27/2012 11:01:51 PM
Mine showed up today! It is amazing, fed ex is very slow for the west coast I think.

dreamsbedreams
PeaAddict

PeaNut 229,609
October 2005
Posts: 1,609
Layouts: 12
Loc: East Coast

Posted: 11/28/2012 1:48:24 PM
I should hopefully have my kit by the end of the week. There was a problem with my address, and FedEx was just holding my package - they never notified OA or me. Jon at OA contacted them, corrected the problem and promised me they would send the package on its way. Jon is the best and OA's customer service is among the best I've had. If you haven't received your kit yet, I would highly suggest you email them.




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dreamsbedreams
PeaAddict

PeaNut 229,609
October 2005
Posts: 1,609
Layouts: 12
Loc: East Coast

Posted: 11/29/2012 4:38:34 PM
I got my kit today and I love everything in it! I know know what everyone was so excited about. I'm even tempted to buy one of those Santa sacks. Lol




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devildog
Be gentle; I'm a delicate little flower

PeaNut 172,765
October 2004
Posts: 12,223
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Posted: 11/29/2012 6:14:35 PM
I'm happy you finally got it, and great to hear about the OA customer service. I absolutely love this kit.


*****Natalie*****

FYI--That avatar is NOT me; it's NOT my DH; it's NOT my father; and, I'm NOT related to him by blood or marriage. It's just a dude...wearing a Wal-Mart bag.

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