Websters Pages November Warehouse Sale
Post ReplyPost New TopicPosted 12/5/2012 by debproctor in General Scrappin'
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chrispeas
Ancient Ancestor of Pea

PeaNut 252,090
March 2006
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Loc: Beautiful South Orange County, CA

Posted: 12/13/2012 8:34:28 AM
Mine arrived yesterday. I live in CA. I ordered on the 26th. I have to say I think this is the longest it has ever taken to get a package from WB. Not sure if the holidays are playing a role. I love everything I got in my box. So worth the wait!








courtneycrops
PeaFixture

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February 2004
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Posted: 12/13/2012 9:18:45 AM
You know what, I totally get what you're saying about the order of shipping, so let me see if I can find out for you.

My guess (and this really is a guess because I'm kind of removed from the shipping side of things) is that the orders might not come to us "in order"...but I've emailed our customer service department to ask them and I'll let you know as soon as I hear!



Courtney Walsh

Telling Stories

kaw1963
BucketHead

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April 2000
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Posted: 12/13/2012 10:19:24 AM
I ordered mine on the 26th and paid the extra money for priority mail and my order is still "confirmed"

transprntbutterfly
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Posted: 12/13/2012 12:08:05 PM
I got mine today and it was worth the wait!

I went home at lunch and got to see all of it and can't wait to get off work and droll over all of the goodies when i have more time!


CountryTwinkle
PeaNut

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January 2010
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Posted: 12/13/2012 1:50:40 PM
Mine finally shipped yesterday and I paid the extra for priority mail so I hope it moves faster then the other ones seem to be going.

Thanks Courtney for checking into my package for me.


www.acountrytwinkle.blogspot.com

courtneycrops
PeaFixture

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February 2004
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Posted: 12/13/2012 2:19:34 PM
I'm happy to help!! I hope you love everything in your box!


Courtney Walsh

Telling Stories

sugarcoated
StuckOnPeas

PeaNut 140,176
April 2004
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Posted: 12/13/2012 7:52:26 PM
My box got here today. It is pretty awesome! I don't think any other warehouse box or sack holds a candle to it!!

divinity17
PeaNut

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September 2011
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Posted: 12/14/2012 3:48:22 PM
So, I just got my box today...awesome!

mykidsmomma
PeaAddict

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Posted: 12/14/2012 4:20:13 PM
I ordered mine within the first two hours, and I am still only confirmed. I hope it's here by Christmas.



walkerdill
PeaAddict

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Posted: 12/14/2012 5:11:23 PM
Well its Friday and mine still says confirmed. I guess I wont hold my breath in getting it in time for Christmas.

mamamulescraps
PeaNut

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June 2011
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Posted: 12/14/2012 5:27:02 PM
Ok, now I'm upset. FB post said they would all be shipped by today. My account still says confirmed. Poor business practice. I have never had this much trouble. I have waited patiently, now next week I am making a phone call. To top it off it won't be Monday because my DD is having surgery. So unless some magic elf is going to hop on over there and change my status or send me a "bonus" shipment because I have been patient, I may just have to stop purchasing WP products from the website.


~Amy~

debproctor
PeaNut

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July 2009
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Posted: 12/14/2012 10:21:09 PM
My 11/26 order is still at confirmed - even though all were to have shipped by today. I keep reminding myself to be patient...maybe next week.
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papersilly
Don't let the dreamkillers get me

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Posted: 12/15/2012 5:24:56 PM
Got my second box today!!



angel-mom
PeaNut

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Posted: 12/15/2012 7:09:22 PM
I emailed Courtney right after she posted last time and she said she would check into it and it was changed to sent the next day. It should be arriving soon.

oldwesternpea
Vintage Queen Pea

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Posted: 12/15/2012 8:19:14 PM
Well, I checked my tracking number and it looks like mine is in the hands of the postal service now. Maybe I'll get it on Monday or Tuesday. I hope. Papersilly, I wish I knew your secret! Two boxes already! I know I'm going to like mine when I get it I'm just disappointed I didn't get it for my birthday


Melanie


papersilly
Don't let the dreamkillers get me

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Posted: 12/16/2012 12:29:13 AM
Old west---the funny thing is that am clear across the country. I think the "secret" is that they sent mine thru USPS instead of the FedEx I paid for. USPS must be running faster these days.



mykidsmomma
PeaAddict

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Posted: 12/17/2012 8:55:54 AM
I still haven't heard anything



Jillster99
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Posted: 12/17/2012 9:48:32 AM
Mine still shows confirmed. I ordered on the 26th
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Mallie
PeaFixture

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Posted: 12/17/2012 11:23:22 AM
I ordered mine on the 26th, got an email it was shipped on 12/11 and received it on 12/13.

The contents are fabulous!

courtneycrops
PeaFixture

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February 2004
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Posted: 12/17/2012 12:18:43 PM
I wanted to let you guys know that we are absolutely taking your concerns and complaints to heart and making lots of notes on how we can improve the shipping speed in the future. I realize this doesn't help you now, but we am confident this won't be an issue the next time we do a warehouse sale. We completely understand your frustration, and we apologize for the delay.

If you are still "confirmed" please email me directly cwalsh@websterspages.com and let me look into it for you. I will do whatever I can for you!

Also, we only ship USPS if you choose that method. The methods are selected by the customer. I know the actual shipping has been slower than expected as well, which is tricky because that isn't something in our control. Please, please email me and if I can help, I absolutely will!



Courtney Walsh

Telling Stories

oldwesternpea
Vintage Queen Pea

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December 2004
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Posted: 12/18/2012 12:00:28 PM
I received mine today. I love the contents. So glad I got it before Christmas. Thanks Courtney for listening and dealing with all of us. My favorites are the fabric ribbons and labels. I have never owned any or seen any in person. Also love the jeweled border strips.
Thanks again,


Melanie


Jillster99
PeaNut

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Posted: 12/18/2012 4:28:52 PM
Mine is shipped as of today
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angel-mom
PeaNut

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Posted: 12/18/2012 4:53:47 PM
Mine was shipped last week but it still hasn't come yet.

papersilly
Don't let the dreamkillers get me

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October 2003
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Posted: 12/18/2012 5:28:40 PM

we only ship USPS if you choose that method


not true. i chose FEDEX Smart Post and mine was delivered USPS and had a USPS label. i got both my boxes pretty fast from shipped status to delivered.



flywhistle
BucketHead

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December 2008
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Posted: 12/18/2012 8:48:04 PM
I got mine today! I'm absolutely amazed at all of the stuff in that box. My goodness! I'm thrilled with all of it. If they have this sale again next year, I'll order more than one box -- this is the best value on really nice scrapbooking supplies that I've ever found.

oldwesternpea
Vintage Queen Pea

PeaNut 182,625
December 2004
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Posted: 12/18/2012 11:31:15 PM
Mine was Fed Ex Smart Post - delivered by the USPS. I think that is what Smart Post is, a cooperation between Fed Ex and the post office, right? But I could be wrong.
To the MN pea above who is still waiting. I'm in SD and mine shipped out on the 10th and arrived on 18th. Yours should be coming soon too I would think.


Melanie


paperpilekitten
PeaFixture

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Posted: 12/19/2012 1:07:26 PM
I'm one happy pea!! My box arrived today! Waahooo! Santa's elves (Webster's Pages and USPS) managed to get it here at super sonic speed! I'm thoroughly impressed! Thanks for your help, Courtney!

Since it's a gift from DH, I won't open the box until Christmas. I can't wait to see what's inside!



/Margareta

UseYourStash.com New resource on using what you have. Even if you are shopping for new stuff, you have to use it or get a bigger scrap room. ;D

angel-mom
PeaNut

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February 2005
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Posted: 12/19/2012 9:48:53 PM
Mine arrived also. Dh has it wrapped already and it will be a great surprise for Christmas.

kaw1963
BucketHead

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April 2000
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Posted: 12/21/2012 11:55:35 AM
I'm pissed. I still haven't gotten my box and I paid extra for priority mail. If it supposedly went out when it did, it should have been here.

CarolinaPanthersFan
PeaAddict

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Posted: 12/21/2012 4:11:15 PM
I haven't got mine yet either, it supposedly shipped last week. I ordered a Santa Sack from OA this past Monday and got it yesterday. I'm very disappointed in WP.


Tammy C





walkerdill
PeaAddict

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Posted: 12/21/2012 6:37:00 PM
I finally got my box today. Thanks Courtney for finding out about my box. As soon as I emailed you it shipped. I appreciate it!

CarolinaPanthersFan
PeaAddict

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Posted: 12/22/2012 12:47:07 PM
I finally got my box, and I didn't think I'd say this, but it was totally worth the wait. It is jam packed with awesomeness! I do hope they get their shipping issues figured out before their next warehouse sale though.


Tammy C





mamamulescraps
PeaNut

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June 2011
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Loc: Indiana

Posted: 12/22/2012 2:01:04 PM
I got my box today! I am very excited with it! I agree with the other posters that they really need to figure out there s/h issues before the next sale. I really LOVE WP products!!


~Amy~

MissEmmy
PeaNut

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September 2012
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Posted: 12/23/2012 3:32:10 AM
YEA! Got my today! (Saturday) Ordered two and it was well worth the wait! Thanks Peas for cluing me in on such a great deal! Love Webster's paper lines and all that was sent! Lots of great trims, papers and scrappy goodness!

paperpilekitten
PeaFixture

PeaNut 118,945
December 2003
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Loc: Stockholm, Sweden

Posted: 12/25/2012 5:14:05 AM
Since my warehouse sale box was a Christmas gift, I didn't get to open it until today. Wow! What a happy surprise! The box was jam packed with wonderful products and I love every single item! Thank you, Webster's Pages!



/Margareta

UseYourStash.com New resource on using what you have. Even if you are shopping for new stuff, you have to use it or get a bigger scrap room. ;D

angel-mom
PeaNut

PeaNut 191,210
February 2005
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Loc: MN

Posted: 12/25/2012 9:54:59 PM
I got to open mine this morning, wow, what a great surprise. I love all of the goodies and there were so many goodies in the box.

Crafting_Marfa
PeaNut

PeaNut 501,631
March 2011
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Loc: Hialeah, Florida

Posted: 12/28/2012 8:55:33 AM
I still have not received my box, even though it says that it was shipped. When I call customer service all I get is a recording asking me to leave my name and phone number. I got charged $ 33.19 back in December 12. i live in Florida and Webster Pages is in North Carolina. I wonder if they sent it by Pony Express. I never even got an email telling that the order shipped. I tried their Contact Us pages, but haven't heard back from them there either.

Crafting Marfa


XOXO

Crafting Marfa
My Crafty Blog: http://www.craftingmarfa.com

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stampinisfun
Texan Peain In Minnesota

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September 2003
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Posted: 12/30/2012 12:59:22 PM
I ordered on November 26 and finally received my box on December 26. I think next time I order I'm going to pay to have it shipped a different way. Box was worth the wait just wish I would have had it to open on Christmas Day.



mykidsmomma
PeaAddict

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Posted: 12/30/2012 2:33:39 PM
I'm still waiting for mine. I hope it comes soon



ScrappingWonders
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Posted: 12/30/2012 5:36:34 PM
Wow I got mine in the beginning of the month and it was so worth it I'm surprised some of you haven't received yours yet, that really stinks. I have pictures on my blog of the stuff I got.


Beth at Scrapping Wonders
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mykidsmomma
PeaAddict

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February 2011
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Posted: 1/3/2013 5:21:10 PM
My box was just delivered


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