WDTPT Cricut (Provo Craft) MB's are now being censored

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Posted 12/13/2012 by jolin2 in General Scrappin'
 

jolin2
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Posted: 12/13/2012 4:36:28 PM
For all the Peas who use the Cricut in their crafting, what do you think about the censorship regarding other cutters. Your post will be removed if they are mentioned in any capacity. I think PC is trying to dodge a big bullet with the name "Class Action" on it. Gypsy users are now being told that if you update, and your Gypsy is no longer under warranty, do it at your own risk. They (Provo Craft) will not be held responsible even though it is their released update. They are aware that failures in the download are occuring that kill the Gypsy. I'm not sure how they can do that. Any thoughts?

*kaleidoscope*
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Posted: 12/13/2012 4:49:00 PM
I very rarely ever go to their board now. Like, super rare.

And I think it sucks that their updates can ruin people's machines but they won't take responsibility. Obviously, whoever they hire for software developers for their products sucks.

I have never updated mine. I did the initial registering and syncing you have to do and got my 5 free downloads and that was it. And the search function doesn't work on it but I didn't try and fix it and no way I would now. I wouldn't take the chance of screwing anything up, as I also use a 3rd party software (though I actually use the carts more). I have no intention of stepping foot inside CCR.



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Posted: 12/13/2012 5:09:16 PM
I have been very hesitant to update my Gypsy, because it did seem a bit too coincidental that Gypsies were dying right and left after updating.

Since mine is no longer under warranty, I don't know what to do. I want to update so that I can load the Artiste cartridge, but not if it could kill my Gypsy. I asked if people had updated theirs recently successfully, and there were some who had. But I didn't think to ask if their Gypsy was still under warranty.

As for PC censoring their message board, they've reportedly been doing that for a long time. I have read that they have always censored anything that they didn't like.


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Posted: 12/13/2012 5:15:06 PM

As for PC censoring their message board, they've reportedly been doing that for a long time.

^ ^ ^
That ..... personal experience speaking.
A long time ago, I was also thrown out of a yahoo group for saying something about other cutters being better.

And I still prefer KNK cutters ....and the new Zing is awesome!


He**inWA




jolin2
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Posted: 12/13/2012 5:26:13 PM

As for PC censoring their message board, they've reportedly been doing that for a long time. I have read that they have always censored anything that they didn't like.


Not so much before, but now there is a sticky note at the top of the forum. The message board is dead. The crafters who drew so many people in and provided inspiration have now denounced Provo Craft. Not looking good! I won't update my Gypsy either. To many "deaths by download". I also won't buy any more Provo Craft products. I'll use what I have and when they die...they die. As far as CCR goes, I wouldn't touch it with a ten foot pole! It never runs right. Way to many complaints for me to fall into yet another frustrating mess.Some people love it and some hate it. I'm staying indifferent and moving on.

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Posted: 12/13/2012 5:59:46 PM
I won't update mine because I'm afraid it will die. I don't plan on buying any more carts and I have all of the ones I own linked to it, so why bother doing the update?


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Posted: 12/13/2012 6:11:25 PM
Provo Craft and I broke up a long time ago. I had an issue and you could NEVER get in touch with anyone to try and help you. If they aren't putting the customers first they aren't worth my time. I hope PC enjoyed their fame and invested their money well. It's not looking too good for them!

*kaleidoscope*
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Posted: 12/13/2012 6:24:28 PM
I've never linked any of my cartridges so there had been no need for me to do any update anyway.



MariaS
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Posted: 12/13/2012 6:25:15 PM
I am one of the ones who's gypsy broke because of an update. Luckily I had bought the extended warranty from hsn and it was almost up when it broke. I probably won't update it again. I haven't been buying any new carts for that reason also - if I can't use them in my gypsy I won't use it much. I hate their software the craft room one. If I wanted to use my computer I would get a silhouette. If my gypsy breaks again, I think I will end up getting a silhouette. I hardly ever go to the cricut message boards anymore.


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jolin2
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Posted: 12/13/2012 6:46:01 PM

I've never linked any of my cartridges so there had been no need for me to do any update anyway.



Ahhhhh...smart lady. Hey *kaleidoscope*. Haven't seen you over there(cricut chat)in a while. Are you posting in a sub-forum?

*kaleidoscope*
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Posted: 12/13/2012 6:52:40 PM

Ahhhhh...smart lady. Hey *kaleidoscope*. Haven't seen you over there(cricut chat)in a while. Are you posting in a sub-forum?


No, I rarely go to the boards at all. I think I was there a few weeks ago? I think I posted on a couple of complaint threads (to poke at PC). But it was probably months before that. I think one time it was like 9 months between visits.



Sabriolet
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Posted: 12/13/2012 7:26:11 PM
Yet another reason I am happy I finally sold my gypsy and just about all of my linked carts. I kept a few of my favorites and one machine. Other than that I am cricut free and it feels so good. I haven't worried about an update since I bought my Silhouette over a year ago and I stopped buying cartridges. All of crafty friends have moved on as well. I seriously wonder if Provo Craft will be in business in the next few years.


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Posted: 12/13/2012 7:50:04 PM
I've updated a couple of times. Maybe three. No problems, but it's been awhile. It was months after I updated last that people started reporting about their Gypsy machines dying from the updates. Since I didn't need to update for new cartridges because I wasn't impressed with recent offerings, I had no need to update. Now I have the new Artiste cartridge, and I want to link it.

I have a lot of cartridges linked. Why even have a Gypsy if you aren't going to link the carts? I love using my Gypsy! I'm just worried about the possibility of killing it with an update because of so many complaining about their machines dying after updating. I was going to do update on Monday or Tuesday, but had other things to do. Now I'm wondering if it's a good thing I didn't get around to it.

However, I don't have any particular interest in buying more carts, unless CTMH comes out with another winner. I don't expect that for another year. I just want to be able to load Artiste.

I have no interest in the Cricut Craft Room, with which I am not at all impressed. And I have a
Gazelle, which is an awesome cutter, every bit as good as the Cameo, and which I use when I want to do my own designs. I got the Cricut for convenience and because I liked some of the designs. I loved being able to use the Gypsy to design and cut files away from home. I want to be able to keep doing it. If my Gypsy dies, I can still use the carts, but I won't use my Cricut as much.

Provo Craft Customer Service has been decent for me most times, but I had to wait on hold a long time each time to talk to anyone. However, the last time I called Customer Service, the gal obviously did not know anything but what she could read off a script. And no matter what I said, she just kept repeating it, over and over till I gave up. I think I even asked to talk to a supervisor without success. I was able to finally do what I needed on my own, but I can see why people are disgusted with PC Customer Service.

Provo Craft has made a lot of mistakes. Like others, I kind of wonder if it will be around in a few years. The Cricut Cake didn't do well. The Imagine totally bombed. They've had all kinds of quality control issues, and they have upset tons of customers. They seem like a company in trouble.


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mandymauger
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Posted: 12/13/2012 7:56:00 PM
I did a Gypsy update a couple of days ago. Everything worked well. I am in the process of breaking up with them though I am selling all of my carts, my Gypsy and my machines. I mainly made the decision because I needed to simplify my scrap booking. It was a hard call, I have had a cricut and upgraded accordingly every time a new one came out. From what I am reading lately, I don't think I will be sorry.

CaribbeanGirl
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Posted: 12/13/2012 9:22:02 PM
Do you have to update it every time you link a cartridge to it?


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jolin2
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Posted: 12/13/2012 9:38:38 PM

Do you have to update it every time you link a cartridge to it?


Nope. You only have to update when new carts are released or there is some type of firmware correction/update.

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Posted: 12/13/2012 11:55:20 PM
I'm in the final stages of my complete break-up with Provo craft. I now have the sizzix eclips and I'm getting the silhouette cameo. My main complaint is that you couldn't unlink cartridges. I found somewhere last year that they were working on that. Well, not quickly enough for me.

*kaleidoscope*
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Posted: 12/14/2012 7:29:05 AM

I have a lot of cartridges linked. Why even have a Gypsy if you aren't going to link the carts?


Because I got it on clearance for $50 and there were the 5 free downloads - none of the carts for download I owned already. So, it essentially was 7 cartridges on a handy device for $50.
If it weren't for that I never would have bought one at all. I find the small screen a PITA, too.
I finally printed off the sheets for the solution size carts on it but I haven't figured out yet the best way for me to print the pdf handbook files for the full size carts. I use my handbook every time I use the cricut, so I really hate that they gypsy didn't come with handbooks for the 2 carts that came on it.



Cricutgirlg
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Posted: 12/14/2012 9:08:44 AM
Its not goos over there. Ido not update anymore. They did replace my Gypsy when it died on and update two Summers ago, but I wouldn't even try to get it replaced now.

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Posted: 12/14/2012 1:04:39 PM
The really bad choices they are making with the Gypsy make me SUPER glad I did not buy one!

I love my E2, but am going to put up with little to no shenanigans on their part and will sell it if I find it is just too much drama and go 100% Cameo.



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Posted: 12/14/2012 1:17:28 PM
I love my Gypsy and would hate to miss it. I updated a few days ago. I did have some problems, but now it is working fine again. I mainly use it for welding the letters. I love that feature. I don't like using my computer in my craftroom. That is why I have a cricut and a gypsy.


Dolly

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Posted: 12/14/2012 3:35:35 PM
I can do a lot of things with the Gypsy, besides welding. It really makes it easier to get the size cuts I want, where I want, not to mention being able to alter the designs. Yes, I got the five free carts, too, but I rarely use those carts. I use the Gypsy for its capabilities to weld, hide, position, size, alter, and rotate (and more). The Cricut Craft Room isn't nearly as good IMO, and it's unpredictable whether or not it's going to work for the user at any given time. I've been using my Gypsy and Cricut just today to save on vinyl that I had to cut for a project. So far, my Gypsy hasn't let me down when I needed to do a project. I've read many complaints about the unpredictable results with CCR.

When my Gypsy eventually dies, I am really going to miss it.

I know the Cricut isn't the best cutter out there, but I liked many of the designs and could manipulate those designs with the Gypsy. I've checked out other popular cutters, but none of them can outperform my Gazelle, so I see no reason to buy another cutter. I bought the Cricut for the convenience. I bought the Gypsy for the capability, not the free carts. The Gypsy and the Cricut together are a great combination.

Why did Provo Craft have to mess up a good thing? I think whoever is running things there is totally clueless.


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Posted: 12/14/2012 3:46:14 PM
Wish their message board was fun like it used to be. Not too many people on there anymore. I updated my Gypsy a few weeks ago and it is still working but getting really slow. Not sure if the update did that or if it is just going. I do have a backup that I got I expensively at Hobby lobby on clearance. Wish PC would just settle down and make crafting products again. I have way too many carts and machines to start again. I like the machines and carts,just wish it was a fun and friendly crafting place there again.

*kaleidoscope*
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Posted: 12/14/2012 4:57:27 PM

I bought the Gypsy for the capability, not the free carts.


To each their own. You asked why someone would buy one and not link carts, so I gave my answer. I had design studio and hardly use that after the initial playing around with it making files.
I tend to use the carts as-is most of the time.



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Posted: 12/14/2012 7:10:12 PM
I'm sorry, kaleidoscope. I wasn't trying to be rude or offensive, but I didn't realize people would buy it solely for the cartridges and not be interested in anything else it could do. I think it's kind of a waste of money if that's all you ever do with it, but whatever works for you.


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Posted: 12/14/2012 7:55:12 PM
Not because I got it for $50. With a total of 7 carts, that's $7.14 per cart. Not too shabby. And I can still play with those 7 on the gypsy if I want to and not link the rest.

If I wanted to, I could do stuff on the gypsy and then save it to cut in design studio for any carts I don't have linked. So I could take it and play with it on the go if I wanted to. But like I said, I tend to use the carts as is most of the time.



gmcwife1
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Posted: 12/14/2012 8:10:04 PM
PC has been moving towards more and stricter censoring for a while now. That would be why I have way less posts there than I have here


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Posted: 12/14/2012 8:23:59 PM
I also have a gypsy that I bought for the free downloads and pre-loaded cartridges and haven't linked any cartridges. I refuse to link cartridges without the ability to unlink them. I thought I was the only person but from conversations with other Cricut users it's not uncommon to use the gypsy solely with the free downloads.

I bought it for $99 and the stores in my area ran out before they had a chance to drop to $50. I think I got a good deal at the time, but I can't even remember when I last did an update. I've heard too many horror stories.


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Posted: 12/14/2012 9:59:33 PM
I linked over 40 cartridges to my gypsy and really didn't like it. It was wasting space in my scrapbook room and I wanted to sell it. Since I wasn't able to unlink my carts I had to sell the gypsy with the carts. I have to say that I don't miss my gypsy, or my carts. My cricut expression and the 10 carts I had left will be leaving my house ASAP. I got a Sizzix eClips and have a Silhouette Cameo on the way. I also sold my Cuttlebug.

rechickw4
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Posted: 12/14/2012 10:08:17 PM
Even with all the issues, I'm bummed I never got around to getting a Gypsy, mainly for welding letters. I was planning to ask for one for Christmas, but it sounds like they are hard to find (except used). So far I'm happy with my Cricut and its portability. None of my SB friends have gone to other cutters yet, and we share carts. I am considering trying out CCR with my E, but need a new computer in my craft room first.

Sorry to hear of those that had theirs crash. That must be beyond frustrating! And I agree, PC really got off-track somewhere!

transprntbutterfly
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Posted: 12/15/2012 8:37:10 AM
I have a baby cricut and tried to use CCR so I could weld, etc. Used it a couple of times to weld letters and then there was an update to CCR. Installed the update, and surprise, surprise, surprise - CCR wouldn't work for me.

Uninstalled, reinstalled repeatedly for hours - no luck. Tried searching the forums at Cricut, no luck. Searched here and saw it was a common issue.

Uninstalled CCR yet again and am now selling my Cricut and looking at the Silhouette Portrait.

The one time I had to deal directly with Provo Craft was years and years ago when my CB broke while still under warranty when I was in the middle of making my Christmas Cards. I made one phone call and they shipped me a new one and a call tag for me to return mine. But, that was probably 8 years ago.

I am done with the Cricut and pretty close to done with Provo Craft too...the CCR issue sent me over the edge when I found out it was a known issue and they were still offering the update instead of pulling it.

mamamulescraps
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Posted: 12/17/2012 10:46:39 PM
I don't think there is a MB out there that isn't censored! As for the Cricut MB, I am sad for it. It used to be the go to place for interesting tidbits of info, project ideas, and just general chat. I have stopped by a few times over the past months, but it is like a ghost town! As for my machines, I love them and have been collecting carts for 6 years now. I have a small fortune tied up and know that I would never get back what I have invested. I am sure that I will branch out and purchase other machines in the future even then I think I would still keep what I already have. While using a PC doesn't bother me, there is something nice about just plug and go too! I do wish there would be some sort of partnership with one of the 3rd party softwares though!!


~Amy~

3kidmama
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Posted: 12/17/2012 11:28:56 PM
Do you think that Provo Craft might have INTENTIONALLY built in a "disabling bug" in the updates that would shut down any Gypsy that was past warranty?

Just wondering because I assume most people with a Gypsy are pretty "hardcore" Cricut users and might buy newer machines from Provocraft to replace their "broken" Gypsy? After the stuff I've learned about their business practices over the yrs, it just makes me wonder.

(I DO own an Expression and a good number of carts which I use with my un-updated MTC).

recap.pea
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Posted: 12/18/2012 5:09:09 AM
I rarely go there either but understand about removing info related to competitors, even at 2peas, you are not supposed to discuss their competitors either. I can understand that rule.

I don't understand about the Gypsy though. Personally I don't use one but if it is their product, they need to support it


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Posted: 12/18/2012 6:17:13 AM
Yes, there boards are HIGHLY sensored. Have been for awhile. And the traffic there is almost nonexistant. It used to move so fast it was hard to keep up with. But every negative thing going on there is due to stuff that THEY did. I still use my CE, love my Gypsy, and will continue to use them (right along with SCAL) until my Gypsy no longer works. At that point I will become the proud owner of a new Eclips. But then, I am a Sizzix girl at heart anyway. Although I have to say, at the rate I am going, I may just ditch electronic die cutting altogether, pick up a couple more alpha strips for my BigKick, and buy thickers, etc.


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Posted: 12/18/2012 9:25:07 AM
Not just the Gypsy, but the Imagines are dying after updates as well. Thank goodness my Imagine works fine now, but I feel like I can't update it with all the problems and therefore can't use some newer non-Imagine cartridges. After the Imagine debacle I am done buying Cricut stuff. When my Imagine dies I am left with $100s of dollars in cartridges that I can't truly use.

The MBs used to be censored and now they are again...just means they hired someone to watch the MBs after the mass lay-offs. Their censorship right now is just dumb. They are moving complaints from the main board area to the private Circle area and don't even acknowledge how stupid that is.

Just Me the Pea
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Posted: 12/18/2012 9:50:53 AM
I miss Jinger, I think it was a mistake that they got rid of her.

Lately I find most of my Cricut ideas on Pinterest since the message board has been dead.

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Posted: 12/18/2012 6:32:38 PM

I forgot the Imagine used particular carts. That really, really bites that consumers are going to be left with products that have no use.



The Expression 2 will cut them, but they won't print. They will cut the outlines, though. There is a special port for the Imagine carts.


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Posted: 12/18/2012 6:37:28 PM

Do you think that Provo Craft might have INTENTIONALLY built in a "disabling bug" in the updates that would shut down any Gypsy that was past warranty?


I wonder if that is possible to tell which ones are out of warranty and which ones aren't.

I still haven't updated mine. I've been too busy.


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Posted: 12/18/2012 7:04:58 PM

I wonder if that is possible to tell which ones are out of warranty and which ones aren't.

I still haven't updated mine. I've been too busy.


You had to register your gypsy, so once it got registered they would have record.



nual_scrappeuse
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Posted: 12/18/2012 11:00:47 PM

I forgot the Imagine used particular carts. That really, really bites that consumers are going to be left with products that have no use.

------
The Expression 2 will cut them, but they won't print. They will cut the outlines, though. There is a special port for the Imagine carts.


The Expression 2 can technically cut the Imagine art cartridges, but it cannot do anything with the pattern cartridges. But I think it is pretty useless to use the art cartridges in the E2 because that is not what they were designed for, and you will get very generic outlines. Those cartridge images were designed to be printed and cut. They don't really work like the regular cartridges where you can paper piece cuts together. So I can't properly use the Imagine carts without an Imagine machine.

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Posted: 12/19/2012 1:09:37 PM

You had to register your gypsy, so once it got registered they would have record.


I know they have a record of that. What I question is that their software could be so specific as to disable some Gypsy machines and not others. I think the software would have to have each and every serial number of the machines no longer under warranty. Not likely.

I think if they are going to disable machines, they would do it first to the Cricuts that still are able to use SCAL, and they haven't, so it doesn't make sense to me that they would disable Gypsy machines just because they are out of warranty and want to push people to either buy another Gypsy (which wouldn't take carts already linked to a dead Gypsy), or force them to use CCR.

It just doesn't seem logical to me. I'm not doubting that they would if they could, but I don't think they would pay someone to spend that kind of time inputting serial numbers so that out-of-warranty Gypsy machines could be disabled.


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!

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PeaNut 52,171
October 2002
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Posted: 12/19/2012 1:11:20 PM
No, I don't think they purposely sabotage either.



Scrapn Nana
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PeaNut 272,954
August 2006
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Posted: 12/19/2012 1:17:26 PM

The Expression 2 can technically cut the Imagine art cartridges, but it cannot do anything with the pattern cartridges. But I think it is pretty useless to use the art cartridges in the E2 because that is not what they were designed for, and you will get very generic outlines. Those cartridge images were designed to be printed and cut. They don't really work like the regular cartridges where you can paper piece cuts together. So I can't properly use the Imagine carts without an Imagine machine.


I understand that. My point wasn't that you could use them to the extent that you can with the Imagine, but that they weren't entirely useless. And while they aren't nearly as detailed, there are still some usable cutting designs, if my one Imagine cartridge is at all typical. A friend gave me an Imagine cartridge, since I can cut it with my Expression 2. Granted, it would be nice to have the patterns, and detailed designs to use, but there are a few cutting files that I can use even as is.

If your Imagine still works, what you might want to do is print and cut the images you want to have indefinitely. Then scan them. That includes the patterns that are just patterns for printing. As long as you don't sell the carts, you have the legal right to use the images, even if you have to simply print the scanned images and cut them out by hand. However, with a Silhouette, you should be able to do print and cut. Or you might use the scanned images for digital scrapping. As long as you own that cartridge, you can still use it, even if your machine dies eventually.


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!
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