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gmcwife1
SamFan
PeaNut 33,625
March 2002
Posts: 7,974
Layouts: 0
Loc: Washington State
 |  Posted: 1/23/2013 4:13:05 PM
So if your friend says xxx Restaurant has crappy food don't eat there. You wouldn't believe her? You would go there and try it for yourself? When my friend says she got crappy service at xxx massage, would I go find out for myself? Nope I would take her word on it. That's what friends do.
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I probably wouldn't eat at this restaurant, but I certainly wouldn't trash it on Yelp, Facebook or anywhere else based on second hand information.
The patron has every right to provide a review of the services THEY paid for or the treatment they received.
What I have a problem with is friends, family and strangers getting up in arms and leaving negative reviews for a place they've never patronized, and about a situation they did not witness personally.
I think THAT is unfair to the business owner.
I'm with you Redboots and several others. I would make the choice to not visit this place of business, but I would not feel it was my right to complain about them if I was never a customer of theirs.
~ Dori ~
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smilesnpeacesigns
PeaFixture
PeaNut 341,236
October 2007
Posts: 3,414
Layouts: 1
 | Posted: 1/23/2013 6:36:57 PM
Not defending the actions of the owner in the least but it does make me wonder if she uses cheap-ass massage tables? Or not ones that are meant to withstand what the LMTs in this thread have said?
I'm only on page 3 but this one kind of got me if that is the case and it might be *I* would say
" I am so very sorry, I just started my business and my equipment is not as sturdy as it could be. When I get an equipment upgrade I would be glad to give you a free massage but as of right now you could get hurt and I would be responsible for it would a free session at a later date be OK with you?"
Now back to page 3. |
| Even with the snark, trolls and spelling police you are a great group of ladies! | |
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shannoninkc
PeaAddict
PeaNut 304,038
March 2007
Posts: 1,357
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Loc: Where you vacation.
 | Posted: 1/23/2013 8:44:33 PM
good golly miss molly,
I love when my musings are categorized as things that make people really sad. Do things strangers say on message boards about "did they trash the company without proof!??" really make you sad? I mean really?
I mean, there are people with cancer out there.
(ahhh, yes, I just snorted with laughter!) | |
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redboots
BucketHead
PeaNut 399,301
November 2008
Posts: 908
Layouts: 0
 | Posted: 1/23/2013 10:44:30 PM
good golly miss molly,
I love when my musings are categorized as things that make people really sad. Do things strangers say on message boards about "did they trash the company without proof!??" really make you sad? I mean really?
I mean, there are people with cancer out there.
(ahhh, yes, I just snorted with laughter!)
Sad? Am I missing something? Who said your musings make them sad?
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Nightowl scrapper
Intl Assoc of Epic Length Posters - USA Chapter
PeaNut 103,889
August 2003
Posts: 24,768
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Loc: Colorado
 | Posted: 1/25/2013 9:25:31 AM
This has been an interesting thread. I don't think it was right to give out the name of the company. I also don't think it is appropriate to complain about a company in yelp or any other review site or any social media when you are not the customer.
I went to Red Robin on Mother's Day. HORRIBLE food and service. Was sick the next day (not food poisoning, just yucky food upset stomach- kind of sick. Would I go out and proclaim to everyone that RR made me sick? No. I might mention it to a friend in passing, but probably not. Because it was one experience. And none of my family had a problem (happy Mother's Day, Mom!) And we've been before and since without an issue.
I think people are too eager to make a federal case out of a single experience. And going on FB with something like that is just irresponsible. JMO. Because it can be misunderstood, and spread way too easily. You say to a friend "We went to RR last week and had an awful experience) and they sympathize, get clarification, and make their decision about whether to go to RR, but they're unlikely to buttonhole everyone they know and say "Did you HEAR what happened to NOS at RR last week?" Yet that is EXACTLY what FB does - it takes a casual comment and makes it everyone's business. And yes, that's irresponsible. Don't say its no big deal to post things on FB and if it goes viral it's not your problem or fault. It IS. It IS different from complaining in a casual conversation IRL. And you all know it.
Now, in the case of the OP's friend, she had a bad experience. I'm sorry for that. She has every right to go to a review site and complain. Because that is what the sites are for. But thanks to OTHER people complaining about the incident, making it seem more prevalent than it actually was, I find Yelp and other review sites almost entirely worthless. Because people can't respect the maturity of other people and allow them to deal with their own battles, they feel compelled to join in the fray as if their friend is too fragile to manage life.
I like WCD, really I do, though we don't often agree on things of a politicla nature. But posting the name of the business, and spreading the "news" to family and friends, creating 3rd party "reviews" on a review site, was over the top.
The other thing I find fascinating is the number of people on this thread with the same criticism about putting reviews and opinions on the internet based on someone else's experience, not their own. It seems that is, overall, considered to be a bad thing.
Yet I do remember a thread a couple of years ago about a store that wouldnt sell a wedding gown to a lesbian couple, and people from across the country were trashing the store in a very vigorous and death threat kind of way, an orchestrated campaign to destroy not just the person's livelihood but also the person. And nearly all the posters were proclaiming that they felt it was just fine to have people with no connection but sympathy joining in a vicious campaign against the store, and hoped the store closed forever. So really, an opposite sentiment to what I'm seeing on this thread.
Does it depend on the subject of the outrage as to whether it's okay to use social media to destroy, rather than letting local authorities and old-fashioned word of mouth inflict proportional punishment for the sin? Or is it always ridiculous and morally wrong to get involved in someone else's dispute with a business owner? Does every owner who does something that upsets a customer deserve to have the entire country rise up to destroy their livelihood?
My opinion, then, as now, is that such disputes should be handled by adults directly involved in the dispute and have no business being tried in the court of the internet. I think this trend of 'viral' consumer complaint is a dangerous and morally unacceptable use of the internet. Fight your own battle, and deal with life, and don't allow or expect 'the gang' to assist you in revenge. |
"Until you put a thought into words, clearly and precisely, it is not a thought at all. It is a kind of fog rolling around inside the skull."
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not2peased
Ancient Ancestor of Pea
PeaNut 260,865
May 2006
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 | Posted: 1/25/2013 9:38:27 AM
Yet I do remember a thread a couple of years ago about a store that wouldnt sell a wedding gown to a lesbian couple, and people from across the country were trashing the store in a very vigorous and death threat kind of way, an orchestrated campaign to destroy not just the person's livelihood but also the person. And nearly all the posters were proclaiming that they felt it was just fine to have people with no connection but sympathy joining in a vicious campaign against the store, and hoped the store closed forever. So really, an opposite sentiment to what I'm seeing on this thread.
I never joined in on publicly trashing that business-I probably wouldnt go to a business that I had good reason to think was bad (for various reasons--one of which being I felt they were bigoted)but I would never trash said business on social media based on someone else's experience
I take my livelohood very, very seriously and it would take a pretty crappy experience to make me go to social media to complain/trash, someone else's livelihood-and that would only be AFTER giving said business the right to make it better. I am trying to think of a single time I used what I would call the nuclear option and I can't recall any. a midly negative review? maybe. if I have a customer service issue I address it with the company 99% of the time. sometimes I don't bother complaining and will limit or end my patronage of said business, but that's it. I might tell a friend or family member of my negative experience but that's about it.
with the advent of social media and the internet people have tremendous power and influence and I think it's incumbent on us to take it very, very seriously and use great caution.
not everyone feels that way and I think it's a indicator of poor character. |
-Kerry
Let the refining and improving of your own life keep you so busy that you have little time to criticize others.
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Nightowl scrapper
Intl Assoc of Epic Length Posters - USA Chapter
PeaNut 103,889
August 2003
Posts: 24,768
Layouts: 0
Loc: Colorado
| Posted: 1/25/2013 10:53:02 AM
Kerry, it's nice to have points of agreement with you. |
"Until you put a thought into words, clearly and precisely, it is not a thought at all. It is a kind of fog rolling around inside the skull."
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justalittletike
AncestralPea
PeaNut 434,313
August 2009
Posts: 4,497
Layouts: 26
 | Posted: 1/25/2013 11:14:12 AM
I have a hard time giving negative feedback on etsy or eBay until I have fully contacted the owner with explanation and/or reasoning. I have very very rarely done it and I give it full detail but is has to be very very bad.
Like this but I don't know I still feel really she gave her option to explain or apologize and now it has gone so far I think it would be hard to even know where to start. |
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not2peased
Ancient Ancestor of Pea
PeaNut 260,865
May 2006
Posts: 12,879
Layouts: 0
Loc: Northeast
| Posted: 1/25/2013 11:28:22 AM
Kerry, it's nice to have points of agreement with you.
let's enjoy it while it lasts
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-Kerry
Let the refining and improving of your own life keep you so busy that you have little time to criticize others.
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Enough
PeaNut
PeaNut 553,030
April 2012
Posts: 478
Layouts: 0
 | Posted: 1/25/2013 12:25:38 PM
Nightowl scrapper,
I think the person who experienced the bad service has every right to shout it from the rooftops, discuss it on Facebook, tell the Peas about it, call the media, tell everyone she knows until her dying day. Nobody would blame her. And anyone who hears about it has every right to decide from what they heard not to patronize that business. Nobody would blame them.
What I have a problem with is all the people here, who didn't experience or even witness the bad service, ruining the reputation of the business on their business page based on 3rd party info. They are giving reviews they have no right to give. Reviews they don't have the knowledge to give. | |
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Nightowl scrapper
Intl Assoc of Epic Length Posters - USA Chapter
PeaNut 103,889
August 2003
Posts: 24,768
Layouts: 0
Loc: Colorado
| Posted: 1/25/2013 1:01:40 PM
I think the person who experienced the bad service has every right to shout it from the rooftops, discuss it on Facebook, tell the Peas about it, call the media, tell everyone she knows until her dying day. Nobody would blame her. And anyone who hears about it has every right to decide from what they heard not to patronize that business. Nobody would blame them.
A few years ago I would have agreed with you. But not now, because people aren't responsible users of information. Yes, you have the "right" to spread the news of being wronged, but I don't think it's responsible to be spreading it in areas where you have no control over the additional spread to strangers who may use the info in an irresponsible way. As I said before, the spread from word of mouth is a whole lot smaller than that of the internet.
We can't pretend that information will not be broadcast exponentially on social media and it's just the same as letting your closest friends know that you had bad service of some sort. We now know better, and it's ingenuous to throw up our hands and act innocent when our complaint posted on FB goes viral. The capacity for truly horrendous consequences outside the scope of the original wrong is too great to put specifics of such things on line. Yes you 'can'; I don't believe you 'should'.
*edited for clarity and typos - good grief the keystroke gremlins are after me today! |
"Until you put a thought into words, clearly and precisely, it is not a thought at all. It is a kind of fog rolling around inside the skull."
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not2peased
Ancient Ancestor of Pea
PeaNut 260,865
May 2006
Posts: 12,879
Layouts: 0
Loc: Northeast
| Posted: 1/25/2013 1:09:32 PM
A few years ago I would have agreed with you. But not now, because people aren't responsible users of information. Yes, you have the "right" to spread the news of being wronged, but I don't think it's responsible to be spreading it in areas where you have no control over the additional spread to strangers who may use the info in an irresponsible way. As I said before, the spread from word of mouth is a whole lot smaller than that of the internet. We can't pretend that information will not be broadcast exponentially on social media and it's just the same as letting your closest friends know that you had bad service of some wort. We now better, and it's ingenuous to throw up our hands and act innocent when our complaint posted on FB goes viral.
good point-even if you don't ask people to jump on the bandwagon they might... definitely something to consider before trashing a business
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-Kerry
Let the refining and improving of your own life keep you so busy that you have little time to criticize others.
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Enough
PeaNut
PeaNut 553,030
April 2012
Posts: 478
Layouts: 0
| Posted: 1/25/2013 1:10:41 PM
but I don't think it's responsible to be spreading it in areas where you have no control over the additional spread to strangers who may use the info in an irresponsible way.
Good point.
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crafty_al
BucketHead
PeaNut 176,106
November 2004
Posts: 948
Layouts: 296
 | Posted: 2/18/2013 10:14:16 PM
I live in the Kansas City Metro and our news station just ran a story about your friend. |
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luckywife
PeaAddict
PeaNut 390,178
September 2008
Posts: 1,355
Layouts: 0
Loc: Sittin' on my front porch
| Posted: 2/18/2013 10:16:17 PM
What was the jist of the news story? Did the salon owner have anything to say? |
Mrs. Steven Rudy
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texgirl842
PeaAddict
PeaNut 386,153
August 2008
Posts: 1,414
Layouts: 0
Loc: Exactly where I want to be
| Posted: 2/19/2013 12:47:55 AM
I live in the Houston area and it was on our news tonight. They did not interview the owner, it was just a video and the local news anchors telling the story. |
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Susie Pea
PeaAddict
PeaNut 433,822
August 2009
Posts: 1,417
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| Posted: 2/19/2013 1:28:27 AM
In the story I watched, the reporter mentioned that the owner didn't want to be interviewed on camera. | |
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redboots
BucketHead
PeaNut 399,301
November 2008
Posts: 908
Layouts: 0
| Posted: 2/19/2013 1:35:04 AM
In the story I watched, the reporter mentioned that the owner didn't want to be interviewed on camera.
Was there any statement provided by the owner, or did the news report simply state that she declined to be interviewed? | |
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gar
Whoopea!
PeaNut 172,235
October 2004
Posts: 12,471
Layouts: 0
Loc: England UK
| Posted: 2/19/2013 1:40:48 AM
Well, an 'update' with no info 
We need to know how the tale presented!
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"I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours."
Stephen Roberts
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.Megan.
Go WINGS!!
PeaNut 100,223
August 2003
Posts: 13,617
Layouts: 15
Loc: Utah
| Posted: 2/19/2013 1:57:39 AM
I'm on my phone so can't link easily, but is this your friend?
http://www.abc15.com/dpp/news/national/woman-denied-massage-because-shes-fat |
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lovetodigi
Ancient Ancestor of Pea
PeaNut 257,022
April 2006
Posts: 7,672
Layouts: 5
Loc: Metro Atlanta
| Posted: 2/19/2013 6:52:22 AM
They showed it on the Atlanta news the other night. |
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frog girl
StuckOnPeas
PeaNut 37,451
May 2002
Posts: 2,535
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Loc: out of my mind
| Posted: 2/19/2013 8:09:12 AM
I saw it on my newsfed from a local news station here in Milwaukee yesterday on FB. | |
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Annabella
Leads a Charmed Life
PeaNut 43,843
July 2002
Posts: 42,255
Layouts: 46
Loc: East Coast
 | Posted: 2/19/2013 8:30:28 AM
Did you see this comment underneath the story:
I'm sorry lady, but I think you are fudging on your weight. I'm 6'2" and know what I weigh...you weigh much more than 250lbs if you are that size and 6'3"! I am on the side of the business owner...would the customer have been happy to pay for a new massage table if she broke it? She'd probably sue the owner for 'injuring' her!
I'm sorry the owner had no tact and her story is supicious since other massage therapists in this thread said a table will hold 500 lbs. But I still stand by my original comment, I asked repeatedly what your friend's weight was to get a full picture of the incident but you wouldn't say. The article says:
She's six-foot-three and had massages even before she'd lost 47 pounds to drop to about 250
As I assumed before, I myself could not tell the difference between 250 and 300 on a 6'3 woman, as I assumed was the same with the business owner. |
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basketlacey
PeaAddict
PeaNut 103,805
August 2003
Posts: 1,509
Layouts: 0
| Posted: 2/19/2013 8:31:27 AM
Here is a quote from the article linked above
Penny Wells, the owner of Natural Healing Center, wouldn't talk on camera, but she says she called Smith large, not fat. And she worried a table might collapse because one had broken under a 165 pound man.
Read more: http://www.abc15.com/dpp/news/national/woman-denied-massage-because-shes-fat#ixzz2LM71s171
I am baffled how a massage place stays in business if they only offer massages to people who weigh less than 165 lbs.
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Basketlacey
Wife to 1; mommy to 3. | |
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Scrapn Nana
PEAring through my camera lens
PeaNut 272,954
August 2006
Posts: 6,974
Layouts: 19
| Posted: 2/19/2013 10:25:22 AM
Thank you, Megan, for posting that link to the news article.
This seems to be a case of one person's word against the other. However, according to the news article, the business owner claimed that a table had previously broken under a 165 lb. man.
I used to weigh 168 lbs. at my heaviest. At no time was I ever in danger of ANY piece of furniture breaking under me, unless it had been previously and badly damaged somehow.
Therefore, it sounds to me as though the business owner is either blatently lying, or else she allowed a very, very cheaply made and damaged table to be used without proper repair. I just can't believe a normal and well maintained massage table could break under a 165 lb. man. If weight were a question as far as her equipment, then scales should have been available, along with a posted sign above the scales that said, "We sincerely regret not being able to accommodate you at present but are working toward being able to do so in the future."
IMO, that massage business was probably doomed to failure. You never know when a new/potential customer will prove to be one of your biggest spenders. If you treat your customers well, they will come back again and recommend you to their friends, boosting your business. If you treat any customer rudely, she will also let her friends know about her bad experience. I will not buy a certain make of car, or ever consider an in ground pool by a particular company, because I knew people who been extremely vocal about how bad their experience was with those companies. Customers can be your best advertising, or they can minimize or even sink your business down into a hole too deep to climb out.
Not everyone is cut out to be a business owner, especially if they don't understand the importance of good customer service. |
My Scrapn' Blog
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justalittletike
AncestralPea
PeaNut 434,313
August 2009
Posts: 4,497
Layouts: 26
| Posted: 2/19/2013 11:45:46 AM
Maybe it is a typo?
165 should be 265 or 365 |
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Edgy Coolness
PeaFixture
PeaNut 365,853
March 2008
Posts: 3,514
Layouts: 0
Loc: Dallas, Texas
| Posted: 2/19/2013 11:54:19 AM
For those of you wanting linkys:
woman-denied-massage-because-shes-fat
Here is a Facebook page that should vindicate OP, the family of her friend and all those Peas especially our Massage Therapists:
ABC15 Arizona: Facebook Woman too fat for massage
I think for those peas who were defending the owner of the place and saying that those peas who posted her information and the name of the place, you are sadly mistaken IT IS a Freedom of Speech right to point out the bad behavior of a business owner if for no other reason than to protect others who would be similarly treated.
Point in fact, just yesterday there was a thread by a Pea whose husband obviously practiced gender discrimination against female employees which is against probably both the State and Federal law where they live and she deleted her post and booked it when she realized how easy it is for people to do a few clicks and find out everything they need to know to report their business or specifically help the female employee successfully sue her husband for his legal business practices.
So to be blunt about the matter, the world where it was OK to be prejudice and discriminate against women, the LGBTQ, fat people, someone "you just don't like" is rapidly becoming a thing of the past and business owners especially should realize that their negative practices or those of their employees will put them out of business no matter how "great" they think they are. "Those Kind of People" these terrible business owners treat badly will no longer slink away ashamed because of the Business Owners Bad Behavior but make them pay dearly for it with 'the blink of an eye" in social media simply because it is easier and non-confrontational and when I tell one friend, they tell two friends, etc...
In closing, considering that we are becoming nation of "Fatties", one day there will be more fat people than "norms" and it will be those who were hateful when they were "acceptable" turn to be discriminated against because like the old saying goes, "Be kind to the people you meet on the way up because they are very likely to be the ones you meet on your way back down." |
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Susie Pea
PeaAddict
PeaNut 433,822
August 2009
Posts: 1,417
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| Posted: 2/19/2013 12:06:39 PM
Maybe it is a typo?
165 should be 265 or 365
The reporter in the interview said 165. I thought for sure it was wrong when I read it. Crazy, huh? That shop must use some cheap tables.
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shannoninkc
PeaAddict
PeaNut 304,038
March 2007
Posts: 1,357
Layouts: 0
Loc: Where you vacation.
| Posted: 2/19/2013 12:22:48 PM
Well, given that her shop can't even handle a "skinny" 165 pound man, I'd say the marathon runner was spot on. As far as I can tell, that woman should not be in that business. Edgy Coolness said it better than me.... | |
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Annabella
Leads a Charmed Life
PeaNut 43,843
July 2002
Posts: 42,255
Layouts: 46
Loc: East Coast
| Posted: 2/19/2013 1:14:53 PM
Maybe it is a typo?
165 should be 265 or 365
Let's hope that's the case. I'm not defending the owner, but I just don't understand the wrath of the woman denied a massage because of her weight. |
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justalittletike
AncestralPea
PeaNut 434,313
August 2009
Posts: 4,497
Layouts: 26
| Posted: 2/19/2013 1:22:36 PM
165 seems crazy to me, weird.
I just can't wrap around this one. |
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WorkingClassDog
Rick Springfield Junkie
PeaNut 78,429
March 2003
Posts: 14,000
Layouts: 5
Loc: Mountain High Pea
| Posted: 2/19/2013 1:43:03 PM
It was not a typo.. It was said to the reporter. |
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dreamerpea
Ancient Ancestor of Pea
PeaNut 211,290
June 2005
Posts: 6,560
Layouts: 0
Loc: somewhere dreaming
| Posted: 2/19/2013 2:55:20 PM
I saw this story on HLN this morning with Robin Mead.
Wow! Hit the big time! |
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Enough
PeaNut
PeaNut 553,030
April 2012
Posts: 478
Layouts: 0
| Posted: 2/19/2013 3:05:06 PM
I think for those peas who were defending the owner of the place and saying that those peas who posted her information and the name of the place, you are sadly mistaken IT IS a Freedom of Speech right to point out the bad behavior of a business owner if for no other reason than to protect others who would be similarly treated.
Nobody had a problem with the woman who experienced it sharing her experience. It became a problem when OTHER people, based on hearing only one side of the story, started trashing the business. That is wrong. Period.
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shannoninkc
PeaAddict
PeaNut 304,038
March 2007
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Loc: Where you vacation.
| Posted: 2/19/2013 3:17:39 PM
Nobody had a problem with the woman who experienced it sharing her experience. It became a problem when OTHER people, based on hearing only one side of the story, starting trashing the business. That is wrong. Period.
Actually, IF I was a business owner, this would never be an issue. That is because I understand in this day and age, that if you act like a jerk, (weather she said large or fat...the damage was done, she has poor cs skills.) your jerkiness is going to get spilled all over the internet and to friends, who will spill it all over the internet.
This could have all been avoided had the owner simply picked up the phone and apologized. THAT is running a good business. Period. (Does saying period mean no one can argue with me?)
And for the record, it seems like the owner doesn't want to share her side. Which is completely stupid and making things worse. Big companies actually employ people to watch social networking sites to avoid just this thing. This is the world we live in. Period.
Period. | |
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Enough
PeaNut
PeaNut 553,030
April 2012
Posts: 478
Layouts: 0
| Posted: 2/19/2013 3:30:52 PM
Shannon, nothing you said, has anything to do with what I said.
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shannoninkc
PeaAddict
PeaNut 304,038
March 2007
Posts: 1,357
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Loc: Where you vacation.
| Posted: 2/19/2013 3:33:01 PM
Who said I was talking to you anyway? period.
Everything you said, enough, makes no sense. period.
period. | |
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Miss Ang
I'm a Toilet Paper Pea. Are you?
PeaNut 26,443
January 2002
Posts: 11,485
Layouts: 398
Loc: Illinois
| Posted: 2/19/2013 3:33:33 PM
I just don't understand the wrath of the woman denied a massage because of her weight.
The fact that she was denied a massage because of her weight is not the issue. The issue is how she was treated.
Would you want to be told you're too fat for a business to provide a service to you? Would you want to be told that you're too ugly to sit in our restaurant?
I'm sure this was a delicate situation for the business owner but perhaps she could have used more tact when addressing the customer. And when you go by the interview where they say a 165 lb. person broke the table(?). What are they using as a massage table? A card table? |
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Enough
PeaNut
PeaNut 553,030
April 2012
Posts: 478
Layouts: 0
| Posted: 2/19/2013 3:35:21 PM
Who said I was talking to you anyway? period.
If you weren't talking to me, why quote me and then respond as if you were. | |
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shannoninkc
PeaAddict
PeaNut 304,038
March 2007
Posts: 1,357
Layouts: 0
Loc: Where you vacation.
| Posted: 2/19/2013 3:37:26 PM
Because I can. Because I want to. Cause I have nothing better to do. Period. Period. Period. | |
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bellstar
PeaNut
PeaNut 491,069
December 2010
Posts: 21
Layouts: 0
 | Posted: 2/19/2013 5:15:44 PM
I'm sorry to hear that this happened to your friend and I understand her being upset but I don't think or feel that it was necessary for this to go to the media. It wasn't like she paid for a service that she didn't get. Even in those situations some people just let it go and take their money and spend it somewhere else. I don't think it is fair to potentially ruin a business because of her isolated incident. If it happens often enough then the business will implode on itself naturally. Just because her experience was bad doesn't mean that everyone else will have a bad experience. | |
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gar
Whoopea!
PeaNut 172,235
October 2004
Posts: 12,471
Layouts: 0
Loc: England UK
| Posted: 2/19/2013 5:34:23 PM
Would you want to be told you're too fat for a business to provide a service to you? Would you want to be told that you're too ugly to sit in our restaurant?
Apples and oranges. Ugly is subjective and doesn't cause damage. Weight is a precise things and could cause the table to collapse.
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"I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours."
Stephen Roberts
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lucyg819
pearl-clutching nitpicker
PeaNut 201,774
April 2005
Posts: 14,375
Layouts: 15
Loc: gone to chemo with BethAnne
| Posted: 2/19/2013 5:45:45 PM
So we're going with the theory that this professional massage place uses massage tables that collapse under the weight of a below-average male?? |
LUCYG
northern california
"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
--Bertrand Russell
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not2peased
Ancient Ancestor of Pea
PeaNut 260,865
May 2006
Posts: 12,879
Layouts: 0
Loc: Northeast
| Posted: 2/19/2013 6:12:06 PM
edgy has a major comprehension issue. why dont you go back and read what people wrote????
also, no one thinks the person who said 165 could have misspoke? they could have meant to say something else, right?
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-Kerry
Let the refining and improving of your own life keep you so busy that you have little time to criticize others.
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Scrapn Nana
PEAring through my camera lens
PeaNut 272,954
August 2006
Posts: 6,974
Layouts: 19
| Posted: 2/19/2013 6:20:09 PM
So we're going with the theory that this professional massage place uses massage tables that collapse under the weight of a below-average male??
Odd that a massage business would reportedly use such inadequate equipment, isn't it? |
My Scrapn' Blog
Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you! | |
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redboots
BucketHead
PeaNut 399,301
November 2008
Posts: 908
Layouts: 0
| Posted: 2/19/2013 6:35:22 PM
The only two people who know what truly happened are the OP's friend and the person she spoke with at the massage place. At this point, the business has been trashed publicly and the owner may feel that no good will come of anything she says.
The customer claims she was told that the reason they couldn't accommodate her was because she is "too fat," which is a claim that I doubt, quite frankly. What is more likely is that the massage therapist used an euphemism that embarrassed and hurt the customer ("large," "overweight," whatever), and that the customer embellished the story to others.
Why is so much being made of the fact that the owner said her table wouldn't accommodate this woman's size? It doesn't sound like this is the most high-end place, and I've found that you definitely get what you pay for with a spa experience. The bottom line is that the business owner has every right to refuse service to anyone, and she felt that it was not in her best interest to serve this particular customer.
The customer also has the right to tell her story (as much as I doubt it) to anyone who will listen. I have no issue with her doing so. She tried to pay for a service and had the intention of being a paying customer. She has personal experience with the place.
What I have found problematic from the beginning is the fact that she got her mommy and friends to publicly trash a business that they had never personally patronized. | |
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ilovecookies
PeaAddict
PeaNut 506,197
April 2011
Posts: 1,994
Layouts: 0
| Posted: 2/19/2013 6:41:43 PM
What is more likely is that the massage therapist used an euphemism that embarrassed and hurt the customer ("large," "overweight," whatever), and that the customer embellished the story to others.
Why is so much being made of the fact that the owner said her table wouldn't accommodate this woman's size? It doesn't sound like this is the most high-end place, and I've found that you definitely get what you pay for with a spa experience. The bottom line is that the business owner has every right to refuse service to anyone, and she felt that it was not in her best interest to serve this particular customer.
The customer also has the right to tell her story (as much as I doubt it) to anyone who will listen. I have no issue with her doing so. She tried to pay for a service and had the intention of being a paying customer. She has personal experience with the place.
What I have found problematic from the beginning is the fact that she got her mommy and friends to publicly trash a business that they had never personally patronized.
ITA. | |
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ahiller
*Fingers crossed*
PeaNut 48,862
September 2002
Posts: 7,206
Layouts: 252
Loc: MI
| Posted: 2/19/2013 7:10:37 PM
The story was on our local news here in the Detroit area this evening. | |
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justalittletike
AncestralPea
PeaNut 434,313
August 2009
Posts: 4,497
Layouts: 26
| Posted: 2/19/2013 7:20:53 PM
Not2pleased that is my vote.
Or
media quoted her wrong. That never happens.
I don't know who is getting the story straight if either BUT I don't believe the accounts of the OP's friend honestly. I am sure the owner probably did something wrong too but I am just not believing the way this is going down. |
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Annabella
Leads a Charmed Life
PeaNut 43,843
July 2002
Posts: 42,255
Layouts: 46
Loc: East Coast
| Posted: 2/19/2013 7:32:14 PM
Would you want to be told you're too fat for a business to provide a service to you? Would you want to be told that you're too ugly to sit in our restaurant?
Apples and oranges. Ugly is subjective and doesn't cause damage. Weight is a precise things and could cause the table to collapse.
I already discussed on page 4 this with the examples of SW Airlines requiring obese people to buy 2 seats. |
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