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Sherri in Oregon
PeaNut
PeaNut 189,265
February 2005
Posts: 480
Layouts: 0
 |  Posted: 1/31/2013 3:14:37 AM
I recently broke my foot in a tumble down the stairs at home.
The dogs were completely out of food and I needed a few larger item, so I trekked to Wal Mart. I clunked around in my cast putting all of the heavy stuff in my cart and made my way to the register.
A wonderful young lady was my cashier. She noticed I didn't feel well and she unloaded my cart onto the belt and took care of getting the items back into my cart after I paid. She told me "do me a favor and sit on the bench by my register and relax". She called her manager and asked if someone could take my cart to my car and unload it. A few moments later a young man helped me to my car.
She was such a breath of fresh air. She went out of her way to take care of me, I was very impressed.
I wrote a nice card to the Manager letting him know that he had quite a valuable employee and to please thank her again for me.
Her parents brought up a kind, thoughtful young woman who showed compassion for a broken down customer!
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Gsquaredmom
PeaNut 259,367
April 2006
Posts: 7,988
Layouts: 0
Loc: Midwest
 | Posted: 1/31/2013 6:18:45 AM
Impressive
Heal soon! |
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jenjie
PEAsed to be here
PeaNut 88,667
May 2003
Posts: 22,888
Layouts: 283
Loc: NJ
 | Posted: 1/31/2013 6:27:32 AM
Feel better soon! |
~Jen
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Darkangel090260
StuckOnPeas
PeaNut 308,882
April 2007
Posts: 2,843
Layouts: 15
 | Posted: 1/31/2013 6:39:57 AM
glade she was such a help. However, with how they run stuff she will be gone in a few weeks. Due to doing what she did she dropped her numbers per minute. If they drop below a one number then they are fired. |
| I have quite a few learing disabilitys that effect my spelling a grammer. I do know my grammer and spelling suck. I have been working on this problem all my adult life. | |
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*theCakeGirl*
PeaFixture
PeaNut 220
April 1999
Posts: 3,522
Layouts: 148
Loc: Upstate NY
 | Posted: 1/31/2013 7:08:22 AM
WoW!! That is something you just don't hear of anymore and especially from a Walmart employee. I could go on for days about the lack of care or job interest at that store but maybe there is hope for this world after all! Sorry you aren't feeling well and so glad that she helped you out when you needed it most.
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http://www.nomadescollection.com/denisem
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joscraps
StuckOnPeas
PeaNut 9,241
January 2001
Posts: 2,584
Layouts: 35
Loc: Missouri
 | Posted: 1/31/2013 7:31:21 AM
How lovely! It was good of you to write a note to her manager too.  I am a cashier at a well known pet store and try hard to be that kind of person. It is tough being a cashier at times but many people brighten my day! (We won't mention the grumpy ungrateful ones!!!)
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Jo
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Georgiapea
Mom to the Wild Things.
PeaNut 96,783
July 2003
Posts: 26,501
Layouts: 0
Loc: Poss-a-Dillo Hill, Ozark, AL
 | Posted: 1/31/2013 8:33:53 AM
What a great story. I've only shopped at Walmarts where the employees are polite and helpful so all my experiences have been good. I read here though about some really bad stores. | |
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eebud
Doxie Pea Mom
PeaNut 52,841
October 2002
Posts: 31,237
Layouts: 25
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TeamSteve
The saddest thing in life is wasted talent.
PeaNut 263,696
June 2006
Posts: 5,225
Layouts: 0
Loc: Florida, for now.
| Posted: 1/31/2013 10:47:13 AM
What a great story. Her parents raised her right.  I hope your foot heals fast. |
Mary
___________________________________________________________
Saving one dog will not change the world,
but surely for that one dog, the world will change forever. | |
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naniwebbEMT
PeaFixture
PeaNut 307,637
April 2007
Posts: 3,869
Layouts: 21
Loc: Utah... somewhere in this big city! Finally!!
| Posted: 1/31/2013 11:26:11 AM
Dark angel- I've never heard of anything like that, and I have worked at 2 different walmarts in the past.
Op- good for you writing a note to the manager. They usually make a big deal of that kind of thing. She deserves the recognition. What a sweet girl, to be so helpful and kind!  |
Brandi
 
The blue line represents all law enforcement who daily protect this nation. The black background was designed as a constant reminder of our fallen officers. | |
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KikiNichole
HandSlapPea Pea
PeaNut 69,597
February 2003
Posts: 27,107
Layouts: 2
Loc: Follow the Yellow Brick Road
| Posted: 1/31/2013 11:29:07 AM
However, with how they run stuff she will be gone in a few weeks. Due to doing what she did she dropped her numbers per minute. If they drop below a one number then they are fired.
Isn't it great when someone steps up and goes above and beyond? Hope you feel better soon. |
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AngieandSnoopy
Michel's Mom ~ Sugar Plum's Mummie
PeaNut 52,307
October 2002
Posts: 5,334
Layouts: 80
Loc: Land of Enchantment - Louisiana girl in a Southwest world.
| Posted: 1/31/2013 3:31:31 PM
Walmart DOES want you to keep your numbers up BUT I've never known them to be THAT picky. Especially if your numbers go down real low here and there. My store manager is all about help the customer first and worry about numbers second.
Thanks for sending a card, nothing gets management attention like a card and will make the cashier feel so good.
I hope you are on the mend soon! |
Angie ~ Snoopy, Amanda, Michel, Davy, Benji, & Onkita - my fur kids!
Red, Black & Tan, & Double Dapple mini Dachshund's! Is it Snoopy or Snoopea?
Michel 9, Onkita 14, Jeannie the Chiweenie 14, and Sugar Plum 16 years!
  
   Fiskateer #2358 | |
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**Angie**
Pea Who Should Be Cleaning!
PeaNut 145,006
May 2004
Posts: 10,884
Layouts: 91
Loc: at home in front of the computer
| Posted: 1/31/2013 4:19:11 PM
glade she was such a help. However, with how they run stuff she will be gone in a few weeks. Due to doing what she did she dropped her numbers per minute. If they drop below a one number then they are fired.
I have worked at WalMart (in college) and know someone that is working there now. According to her, when you go to a cashier that isn't checking someone out, and they type a bunch of numbers into the register, that is them logging back in.
As long as the cashier in the OP logged out after she finished checking the OP out, she wouldn't be penalized.
The system is to make sure customers are being checked out at a centain speed. Otherwise, any cashier working at a slow time would automatically have low numbers. |
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mom2cameron
AncestralPea
PeaNut 150,880
June 2004
Posts: 4,575
Layouts: 1
Loc: On a softball field somewhere.
| Posted: 1/31/2013 6:18:50 PM
Hope you feel better soon!
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writermom1
Thrift Whisperer
PeaNut 114,407
November 2003
Posts: 22,408
Layouts: 66
Loc: At the intersection of Hooterville and Stars Hollow
| Posted: 1/31/2013 7:53:56 PM
How wonderful of her - and of you for sharing.
It's good to read positive WM stories. Our WM is very nice too. |
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redboots
BucketHead
PeaNut 399,301
November 2008
Posts: 908
Layouts: 0
 | Posted: 1/31/2013 8:10:22 PM
Wow! "Wal Mart" and "great customer service" are two phrases you rarely see in the same sentence.
I do hope you'll go out of your way to contact corporate and let them know how well you were treated, as well. It was really thoughtful of you to send a card to the manager.
I hope you're out of that cast soon! | |
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2peafaithful
People not perfection
PeaNut 35,457
April 2002
Posts: 28,032
Layouts: 0
Loc: Right where I should be
 | Posted: 1/31/2013 8:50:47 PM
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Spiffie
PeaAddict
PeaNut 276,078
September 2006
Posts: 1,381
Layouts: 7
Loc: Stuck in the middle with you...
| Posted: 1/31/2013 10:19:11 PM
My father passed away 20 years ago - went to work and dropped of a heart attack. My family was shaken to the core. My mom was 47 and he was 50. My mom could not function. Her dr. called in an RX to help her sleep. I went to pick it up. When I got to WM, they had a pharmacy line a mile long. Their staff noticed me and my condition, came out and asked who I was. Then proceeded to tell the customers that they needed to take care of me first. I was forever grateful!
Then, once last year, I experienced excellent service from a cashier and I called the store and spoke with the manager. She was stunned. She said that no one ever calls to compliment, just to complain. She thanked me for taking the time to call! |
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IScrapCrap
PeaAddict
PeaNut 570,639
October 2012
Posts: 1,127
Layouts: 0
Loc: pea formerly known as GIPfunny
| Posted: 1/31/2013 10:32:53 PM
That's great! I've also had mostly all good experiences at my local WM. Including shopping on Thanksgiving night. | |
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pennyring
Thrift Ninja
PeaNut 226,011
October 2005
Posts: 22,492
Layouts: 40
Loc: Rite Aid
| Posted: 1/31/2013 10:45:14 PM
That's wonderful!
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