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jenp1024
Ancient Ancestor of Pea
PeaNut 51,697
October 2002
Posts: 5,991
Layouts: 9
Loc: Connecticut
 |  Posted: 2/8/2013 3:01:51 PM
You sound like the same kind of people who would defend provo craft no matter what
I have no idea what you are referring to.
I'm not just blindly defending 2Peas. I've been shopping here for ten years and have never had a problem with my shopping experience. I'm disappointed to lose my 15% discount, but I'm not upset enough about it to find somewhere else to shop. If it bothers *you* that much, then you are correct to take your business elsewhere. As a consumer your shopping dollars are the absolute best way to voice your feelings. I'm not being snarky; I firmly believe that consumers need to shop according to their feelings/values. If this issue is that important to you, you should shop accordingly.
It does bother me what an issue this has become. I come to the general scrapbooking board to discuss scrapbooking. With so much focus on this issue I feel like there hasn't been much meaningful scrapbooking discussion going on. I miss it. | |
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Velouria
Pixie Pea
PeaNut 41,800
July 2002
Posts: 12,706
Layouts: 639
Loc: Arizona
| Posted: 2/8/2013 3:04:25 PM
I've only read up to the last time I posted. but before I continue...
It is like they don't want folks to shop here.
Well, that part is working. I'm collecting cherries (that don't expire) for a discount and I've been spending my money somewhere else. I already have the new Studio Calico wood veneers...cats, dogs, farm animals, etc. |
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Velouria
Pixie Pea
PeaNut 41,800
July 2002
Posts: 12,706
Layouts: 639
Loc: Arizona
| Posted: 2/8/2013 3:06:14 PM
Dammit I just had ANOTHER 2000 points disappear.
Dammit! Me, too!
This is just so stupid. I'm so glad I spent my money somewhere else this week. |
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Mary Jo R
U2 Pea
PeaNut 133,868
February 2004
Posts: 6,007
Layouts: 260
Loc: Missouri
 | Posted: 2/8/2013 3:53:01 PM
Just for the record, I didn't feel entitled to points.
For all I knew it was some fun bonus that was happening.
So yeah, I was hoping that I could keep the points.
But that said, I am not too upset I lost points I apparently *didn't earn*. I had a feeling it was too good to be true.
But I kind of wish they would give points for posts on the boards AND in the gallery. I think we would see a lot more praising of layouts
Plus, it was fun! All the extra posting. I think it would be beneficial to give loyalty points for posting without a cap. Even if it was just one point per post.
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RnKMom
Prima 'n' Stickles Pea
PeaNut 80,424
April 2003
Posts: 9,161
Layouts: 30
Loc: Southern California
| Posted: 2/8/2013 4:35:02 PM
Just like the NSDay buttons were fun to collect last year, these points were fun to rack up, whether redeemed them in the store or not.
Looks like things have been "fixed" because my total is a tiny fraction of what it was yesterday, and I'm now getting 5 points per post. Sure was fun when it was 55, surging ahead several hundred on chatty days. 
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~Patricia~
If I have to use all this paper before I die, I'll live forever!
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purpledaisy
Calm
PeaNut 116,261
November 2003
Posts: 25,155
Layouts: 102
| Posted: 2/8/2013 4:48:58 PM
My points are back up. Probably to where they should have been in the first place around 1,200. I enjoyed having the 6,000 some while I did! |
Becca
May we be consumed with the Creator of all things rather than with things created.
6 rings - no cheating! Go STEELERS!
Holding a grudge is letting someone live rent-free in your head. | |
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jrshapiro
PeaAddict
PeaNut 226,382
October 2005
Posts: 1,024
Layouts: 23
Loc: New England
 | Posted: 2/8/2013 5:18:17 PM
I've been busy the past few days and just saw this post. I had wondered why I got so many points so quickly. I thought 2Peas had changed the loyalty program to make it more realistic  It was great while it lasted!! |
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Chlerbie
Lover of Tubas
PeaNut 14,100
April 2001
Posts: 11,886
Layouts: 86
Loc: Gone to Chemo with BethAnne
 | Posted: 2/8/2013 5:20:03 PM
I just checked and I lost 95% of what I had yesterday. Seeing as I only found out about it yesterday, I'm not too bummed. I couldn't figure out how it was working anyway! |
Stephanie
I'm an enigma. Or am I?
Aren't they cute? My Emmett and Bailey...
My Blog: Scrapadelia
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He**inWA
*Clever Pea Title Here*
PeaNut 220,816
August 2005
Posts: 8,902
Layouts: 2
Loc: Hidden under a pile of scrap!
| Posted: 2/8/2013 6:09:29 PM
"You will not be shorted any points you properly earned."
Poo poo. If a store mislabels a price, you pay the lower one, regardless.
^ ^ ^
I agree!
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He**inWA
  
'Where you used to be, there is a hole in the world, which I find myself constantly walking around in the daytime, and falling in at night. I miss you like hell' -Edna St. Vincent Millay | |
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shaedsp
StuckOnPeas
PeaNut 253,574
March 2006
Posts: 2,597
Layouts: 15
Loc: Vancouver Island
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FurryPea
Sit. Stay. Pea!
PeaNut 115,196
November 2003
Posts: 7,357
Layouts: 101
Loc: It's dark in here......I can't see a thing!
| Posted: 2/8/2013 6:45:02 PM
Sigh....yeah..it was too good to be true. I lost more than half my points.
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TripletMom
PeaAddict
PeaNut 149,833
May 2004
Posts: 1,042
Layouts: 108
Loc: K.C., Missouri
 | Posted: 2/8/2013 6:54:19 PM
Me too. Yesterday I had over 7000 points. Today I have just over 1200. I had just placed my first order. I do have to say that I was going to place another order once I reached the 5%, but I do think my points now at the lesser amount are correct. I thought maybe I received a first time order bonus.
I'm bummed but not furious. |
Liana
SuperMom to my SuperKids - Jack, Alayna and Emma (10) and Amanda (7) | |
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*Delphinium Twinkle*
I'm just a pea:)
PeaNut 163,613
August 2004
Posts: 68,222
Layouts: 236
Loc: *Sunny Southern California*
| Posted: 2/8/2013 8:02:17 PM
I had 4100 yesterday. Today.., 600. What the heck
I am a huge poster and I leave pea praise in the gallery.
Whatever. I suppose I'll never end up placing an order and ill just keep shopping my LSS |
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Just Lizzy
Original Pea #5005
PeaNut 19,817
August 2001
Posts: 20,127
Layouts: 54
Loc: On the rocky shores of life... AKA Mid-Missouri
 | Posted: 2/8/2013 9:26:13 PM
My point count has dropped again. WTF??? Last night they took away most of my points, and now today they have done it again?
I don't think the folks at 2Peas fully grasp the meaning of "Loyalty".    |
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serenitysmom
PeaAddict
PeaNut 193,655
February 2005
Posts: 1,328
Layouts: 40
Loc: Alabama
| Posted: 2/8/2013 9:29:15 PM
The sticky was updated at the top... they are finished fixing the points. |
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jenlr
PeaNut
PeaNut 250,342
February 2006
Posts: 365
Layouts: 0
Loc: southeast
| Posted: 2/8/2013 9:44:00 PM
WOW--after reading this I am thankful I rely on a site that gives free shipping at a particular money spent and give a discount after one year of loyalty. There are no "games" or "hoops" to jump through--it is plain and simple. This all looks complicated and not explained. I have placed orders here before, but certainly it will not be for any loyalty/points. | |
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melanell
Ancient Ancestor of Pea
PeaNut 26,836
January 2002
Posts: 14,476
Layouts: 86
| Posted: 2/8/2013 9:49:37 PM
This morning I had half as many points as I did yesterday. This evening I have gone down approx. half again.
*But* I knew darn well I hadn't actually earned that many points in the first place, so it's no big deal to me to have them corrected now.
I do hope, for the Peas who do a lot of shopping here, that the whole point situation starts working more smoothly and that people become more accustomed to it.  |
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Scrapn Nana
PEAring through my camera lens
PeaNut 272,954
August 2006
Posts: 6,974
Layouts: 19
 | Posted: 2/8/2013 11:18:33 PM
Wel,, I "lost" about 3,000 points. Of course, if it was an error, and I hadn't really earned them, I guess I shouldn't feel too bad.
Except that I was considering ordering from Two Peas for the first time because I thought I would be able to reach the 5% discount. Oh, well. |
My Scrapn' Blog
Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you! | |
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JoanneW
BucketHead
PeaNut 81,992
April 2003
Posts: 678
Layouts: 21
Loc: Jersey
| Posted: 2/9/2013 2:18:04 AM
I think it would be better if you could see a breakdown of how your points are made up, it seems to me that they can take them away willy nilly as the systems goes now. I will never get to 15% as I like to shop the discount area but I would love to achieve 5%.
I love the inspiration from two peas gallery, videos, fellow peas and am not lucky enough to have a LSS so i will continue to shop here  | |
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lizzlecat
PeaNut
PeaNut 462,628
March 2010
Posts: 289
Layouts: 29
Loc: London, UK
 | Posted: 2/9/2013 5:14:27 AM
I like the new system. As an overseas Pea there is a limit on the amount that I can order before I get Charged Duty, which means that I can not even get the US$5 discount on my order, let alone put in a large shopping order to earn points, so for me getting points for posting and uploading layouts is great - this truly is something for nothing, so where is the issue? I accept that the teething issues with getting the correct number of points allocated to each person has been frustrating, but as it is a new system that is not a surprise, and it sounds like most of the errors were about giving too many points, so should not have been expected anyway.
JMHO, but this does seem to be getting a lot of attention, after all, they could just scrap the whole loyalty system and charge everyone full price (which for me as an overseas user is pretty much what I expect). In UK most of the supplies that 2Peas stock are at least 50% more expensive and the choice is much more limited, with discounts only being offered on stock that is well over a year old. This is why I am happy to buy from 2Peas, discount or not, and pay international postage - still cheaper than buying the same product full price in the UK. |
| Who says playing with paper and glue is not for grown ups? | |
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identicaltriplets
To God be the Glory!
PeaNut 221,552
September 2005
Posts: 6,222
Layouts: 435
Loc: Glad to be back in the Carolinas!
| Posted: 2/9/2013 5:30:20 AM
Well, I am still not getting points for posting, and I am below where I was before the "glitch" happened. I know they say it's fixed but it doesn't seem so on my end, and I have lost points for participating instead of gaining. |
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margievis
PeaFixture
PeaNut 58,762
December 2002
Posts: 4,221
Layouts: 335
Loc: Humboldt,TN
| Posted: 2/9/2013 9:41:44 AM
Yeah...I am way down, too...I am getting 5 points per post, but I had 8122 at the beginning of February, didn't gain any points until they "reset it" or whatever yesterday, and now I am down around 2500. I will continue to shop here, mainly because I love the videos and the peas, but it is disappointing to have lost all of the layout/participation points that I earned last month. I wasn't keeping track and I don't really understand the system, so I don't really know what was earned "fairly" and what wasn't. But I know I uploaded a ton of LOs, chatted a bunch...and after I made it past the 5% mark, I was getting ready to place a BIG order filled with new CHA goodies. I may wait a few days, maybe they aren't quite done fixing it? |
In my Camera bag:
Canon T1I DSLR
18-55mm kit lens
55-250 IS zoom lens
50mm 1.8 lens
Visit my blogs at:
scrappinmargie (for all things Crafty)
MargieV Photography (for my Photography journey)
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Jjmikrut143
BucketHead
PeaNut 567,699
September 2012
Posts: 895
Layouts: 3
Loc: NJ
| Posted: 2/9/2013 10:54:06 AM
I spend a lot of money here.. More then the average! I really don't shop anywhere else but here! I finally got to my 15% discount about 1 1/2 months before the new change took place! I was upset to loose it and was mad at first, put I understood why they needed to change it! I has around 20,000 points when the change happened.. So in the month of January I made ALOT of Purchases and earned points from the CHA events plus the bonus 5,000 that I received! On about 1/28 I reached to my 10% discount! I was excited and happy and thought at that point the new change isn't so bad! Then the system decided to glitch and I lost 3,300 after they "fixed" the problem! I lost my 10% discount again ! Mind you I haven't earned 1 single point for posting since the new month started, while others where earring 55-60 points for each post! I also didn't have any orders expire to loose points.
. So tell me why I had my points taken away and my discount? I'm getting so fed up! I love twopeas and it has been my favorite place to shop and my only place I have shopped at might I add! What's even more upsetting is I had my 10% before the glitch happened and had be shopping with it for almost 2 weeks! Thankfully I was only 500 points away from the 10% after they took my points away so I just placed another order! But what really upsets me is how they handled this entire situation!
They could have given everyone some points for there mistake on there system! Especially considering all of the unhappy customers after the change! If the first change didn't drive people away the first time, then this "glitch" defiantly did! I'm not a happy customer after loosing my discount the second time! Especially when I didn't earn it from the glitch to my knowledge it was from my spending that go me there in the first place! I'm done complaining about it because it hasn't changed a thinG! I just wanted to share my story!! & I love twopeas and don't wanna have to stop shopping here so I really hope all of this gets worked out some way some how!!!  |
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PennyPaws
PeaAddict
PeaNut 551,978
April 2012
Posts: 1,414
Layouts: 59
Loc: Canada
 | Posted: 2/9/2013 11:32:45 AM
If a large enough percentage of Peas stop shopping here, or even just cut way back, that affects revenue... And if revenue is affected, all the Peas who have remained 'loyal' will feel it in some way - another change to the loyalty program, higher prices, fees for videos and classes, etc... Even if it's not changing where you choose to shop, it can still have an impact on you... |
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elphalba
PeaNut
PeaNut 31,845
March 2002
Posts: 460
Layouts: 53
Loc: Poconos PA
| Posted: 2/9/2013 9:02:02 PM
If they took all these points away, their bottom line is going to be affected. I have a $100 order I was planning to purchase tonight and because I lost my discount, I'm going to buy it somewhere else. So much for customer loyalty. |
Erica
Mom to six kids, two pugs and a cat
2013 Layouts Completed: 131
2012 Layouts Completed: 219
MY BLOG
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Cade387
PeaNut
PeaNut 566,163
September 2012
Posts: 180
Layouts: 1
| Posted: 2/9/2013 9:58:37 PM
I still don't understand how I have less points than when the program rolled out day one. Not much feeling of loyalty coming to me from two peas. | |
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nylene
MotherBam-pea
PeaNut 6,687
September 2000
Posts: 26,856
Layouts: 750
Loc: Scrap Capital of the World
| Posted: 2/9/2013 10:43:31 PM
I lost exactly 6000 points. Why can't they divulge the "secret" way they tally the points? |
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camanddanismom
Manic Mom of 2
PeaNut 274,243
August 2006
Posts: 9,809
Layouts: 424
Loc: Northeast
| Posted: 2/9/2013 11:01:01 PM
I fell below the 7500 after the correction. I have no way of figuring out if this is right, but it feels wrong! I made a large order recently and I thought that, plus the posting and uploads put me well above the 7500 mark. My revised total is only 6000+ so no discount. Yes, it's only 5% but its better than nothing and helps offset shipping if nothing else. |
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Knutschen
PeaAddict
PeaNut 196,438
March 2005
Posts: 1,299
Layouts: 29
Loc: Springfield, MO
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leftturnonly
Will trade mosquitoes for cookies.
PeaNut 416,788
March 2009
Posts: 19,576
Layouts: 0
Loc: Living in Kim's Perfect World, again.
 | Posted: 2/10/2013 2:55:30 AM
I only look when I notice a thread.
First, mine when up 10 times what they were when I had checked them before. Checked them later, and they had gone down by half. Checked now, and they've gone down by half again.
I blame these threads.
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If PC is the way to get to Heaven, I'm going straight to Hell.
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identicaltriplets
To God be the Glory!
PeaNut 221,552
September 2005
Posts: 6,222
Layouts: 435
Loc: Glad to be back in the Carolinas!
| Posted: 2/10/2013 5:28:33 AM
Mine is definitely down too, and now I do not get ANY points for posting. I posted a lot yesterday, have posted several things this morning, and the number stays the same. It's very frustrating. The system is definitely NOT fixed. |
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CaribbeanGirl
PeaAddict
PeaNut 559,480
July 2012
Posts: 2,134
Layouts: 19
Loc: Hogwarts
| Posted: 2/10/2013 9:20:02 AM
Mine just went down again! |
| "I solemnly swear that I am up to no good" - Harry Potter | |
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serenitysmom
PeaAddict
PeaNut 193,655
February 2005
Posts: 1,328
Layouts: 40
Loc: Alabama
| Posted: 2/10/2013 11:34:41 AM
I only look when I notice a thread.
First, mine when up 10 times what they were when I had checked them before. Checked them later, and they had gone down by half. Checked now, and they've gone down by half again.
I blame these threads.
Yep, I think We are being punished for complaining! |
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