Do you haggle at retail stores?

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Posted 2/11/2013 by vspindler in NSBR Board
 

vspindler
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Posted: 2/11/2013 6:42:25 PM
My husband and I are going to be appliance shopping soon, and he wants see if we can get a deal by buying a stove along with our refrigerator. I am embarrassed by the idea. He thinks it is no big deal, people do it at his store (he manages a retail paint store) all the time.

So I figures I would put it to the peas...do you try to haggle?


~ Vicki




tinaev
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Posted: 2/11/2013 6:46:09 PM
No. I've been told it's acceptable at furniture/appliance stores. I tried twice, once for my couch and another time for a stove and both sales people looked at me like I'd lost my mind.

UpNorth Scrapper
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Posted: 2/11/2013 6:51:07 PM
My dad used to do this all the time. I actually think it would be smart to see if you can get a better deal in this situation.


Ellen

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Posted: 2/11/2013 6:52:40 PM
I haven't, but I had a boss who said you should always haggle for large purchases (ie appliances and more).

PEAS well w/ others
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Posted: 2/11/2013 7:01:23 PM
Sometimes. We just got $500 off a 65" flat screen because the one we originally went in to buy was out of stock.


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benem
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Posted: 2/11/2013 7:03:28 PM
If he owns a store and people haggle with him, then I'd say he knows what he is talking about.

I usually don't but I don't buy huge appliances.



katybee8
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Posted: 2/11/2013 7:03:54 PM
I have. There used to be a shoe store in Kalamazoo called Okun Brothers Shoes and everyone haggled there. The rumor was if you were the first customer of the day, it was bad if they didn't get your business, so the first customer would get a great deal. Actually, anytime anyone who knew the place went in, we looked at the retail price and started negotiations.

As far as big ticket items, I would if I had cash. If I were buying furniture or appliances, I would ask what kind of deal they would give me if I paid cash. Heck, it's worth 4% to them just not to have to process the card, 7% if Amex. If they can't give any $ off, I would see what I could get as far as free delivery, warrantees, etc.

Creativegirl
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Posted: 2/11/2013 7:07:55 PM
Yes- we have been able to negotiate lower prices pretty successfully on our couch and refrigerator, among other things. Some places are more receptive than others, but its worth a shot.

At the very least, I do my research for big purchases and bring it with me to the store. I just say, "can you beat this price and by how much?" It's an easy way to get the ball rolling- a lot of people would be surprised by how much you can save with a little research and easy negotiation.


Anna




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Posted: 2/11/2013 7:10:44 PM
Yes. Furniture and appliance stores, most definitely.


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GenealoPea
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Posted: 2/11/2013 7:11:44 PM
Yes, every time we've bought an appliance. It's saved us quite a bit of money over the years. The salesmen are never surprised by it; it's almost as if they expect it.


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AKathy
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Posted: 2/11/2013 7:18:20 PM
When I bought the appliances for my house, I researched them online first. I then went in and showed them the prices I could get online and they matched them.


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Posted: 2/11/2013 7:33:13 PM
I did it with my son's drum set. When the guy told me the price I said, "That's insane." and started to walk away. He called me back and we negotiated the price. I got a very good deal. The kid behind us told my son that he wished that his parents were cool and did that for him.


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Posted: 2/11/2013 7:41:37 PM
I do and have. I ask if there are any other discounts available and especially if I am buying two items, I always say I'll buy right now if I can get an additional discount. Have gotten discounts every time.

Jili
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Posted: 2/11/2013 7:44:01 PM
Yes. We bought all of our kitchen appliances from Abt appliance in Chicago (at the same time, as part of a remodel) We did most of our shopping online, but did get into a few stores to get an idea of what we wanted. When we found the exact features on each appliance that we wanted, dh made a phone call. We had done a lot of price comparisons, and dh had an idea of what we wanted to pay for the whole bundle. It took a couple of phone calls back and forth, but it was quite easy and we didn't really have to deal with salespeople in the store.


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Posted: 2/11/2013 7:46:28 PM
We have on a few large-ticket items. It has sometimes been asking the store to throw in an extra (a hard-sided case with a pricey guitar or free delivery, for example) or asking about sale cycles (where the store has sometimes offered the lowest price the item has been or an upcoming sale price).

Generally speaking, I won't haggle, but there are a few industries where it is more standard.

I have a friend who haggles for just about everything from carpet cleaning to clothes. She is often successful, but I just wouldn't be comfortable with that.

scrappysailorswife
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Posted: 2/11/2013 7:49:55 PM
For big ticket items like furniture and appliances? Definitely!



alisatj
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Posted: 2/11/2013 8:07:07 PM
I just bought a dryer over the weekend. The guy tried to sell me the extended warranty - I said no. So he gave me the floor model price on the machine + the extended warranty. So I ended up getting the warranty for free. I didn't even ask. Just saying no to the warranty was all it took.

TXDancermom
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Posted: 2/11/2013 8:09:55 PM
the only time I have is if an item is damaged, but not so damaged that it is unusable - have done that with several clothing items over the years that either needed repair (seams split) or recognizable spots, that I knew I could get out. worked in my favor several times....

never have done it with appliances.

Quokka
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Posted: 2/11/2013 8:56:38 PM
Yes, I do for appliances. You need to be able to walk away if they won't go down to a price range you're happy with. Have another store in mind (a big competitor) and just say "We'll have to go to XXX store then". If that store won't give you a better price, go back to the original (or another). You have to remember that they mark up their merchandise to make a profit so there is often a price point they'll go down to.

We went shopping on Boxing Day where they have some great deals. We were looking at an ActiFry that came with a Jamie Oliver frying pan for $299. I didn't want to pay that and had seen an older model Actifry in another store for $199. I mentioned this to the sales lady and told my husband we should go check there and she told us to hold on a minute and came with with $239. We took it (the frypan was RRP $200 in itself). Keep in mind these are inflated Australian prices.

Two days later, my mother decided she wanted one after seeing how well ours worked. We went to the same store and also found a washing machine she wanted that was on sale. This salesperson would only drop $20 off the Actifry despite telling her I got it two days earlier for $239. She said if we got the washing machine she would give us the Actifry for the $239. No.

We went to a completely different appliance store, told them I'd bought it for $239 and he came back with $279. My mother made the comment that she'd get my husband to help her the next day at the original store (she felt he might get better results) and the guy checked again and said he could do it for the $239 after all.

She went back a few days later again to the store she bought the Actifry from and got them to match the price of the washing machine she wanted from the other store. They dropped the price by $400 to do that.

Gilly.




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Posted: 2/11/2013 9:52:58 PM
When I read the title of this thread, my gut instinct was "no, of course not". But reading further, mentioning appliances & furniture, yes of course. Every time, especially if we are shopping for more than 1 item at a time. They often are more willing to give a better deal if you are buying more.

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Posted: 2/12/2013 12:25:12 AM
Generally, no, but for appliances, yes. Last year we went to buy a refrigerator, and every time we decided to add on another appliance there was dealing for discounts on the previous item, discounts on installation, discounts on warranties, etc. We ended up replacing all of our appliances.



princesslasertron
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Posted: 2/12/2013 3:00:41 AM
at, say, wal-mart I wouldn't. at a dedicated furniture or appliance store, I would.



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Posted: 2/12/2013 5:28:39 AM
On big ticket items, definitely. Embarrassed? Who cares what the salesman thinks? He'll get his commission and we'll get a deal. Everybody wins.


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Posted: 2/12/2013 5:40:49 AM
The only time that occurs to me is when I'm buying a car. For some reason I always drive away feeling like I left money on the table.


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Posted: 2/12/2013 5:51:31 AM
I'm not real skilled at it but if the unit has some wiggle room (older model, scratch and dent, etc) I might take a stab at it.



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Posted: 2/12/2013 6:12:01 AM
Absolutely. If you can't get the price down (because it's such an awesome deal to start), try for extended warranties, delivery, or installation thrown in for free.

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Posted: 2/12/2013 6:23:03 AM

I work part-time doing on-line stuff for a jewelry store. That's one place you should definitely ask "Is this the best price?" And the higher the price, the more of a mark-down (percentage wise) you are likely to get. At the very least, you should not pay extra for ring re-sizing or an appraisal on your item for insurance purposes.








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Posted: 2/12/2013 6:49:02 AM
I'm so glad to hear other people do this. I don't, I'm hopeless at stuff like that, but on bigger purchases, like major appliances, DH always asks if that's the best price they can offer. I think he has always gotten a better price, sometimes it's 10%, sometimes he's offered a perfectly good floor model for a generous discount. He doesn't do it for regular, every day purchases.

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Posted: 2/12/2013 6:58:51 AM
I don't but my DH will. In fact he did it when we went and bought a new TV. He got an additional 10% off, enough to pay for the taxes. When we bought our furniture he got the sales guy to throw in the delivery for free. They wanted to charge us $85.00. I just stand right by his side and .



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Posted: 2/12/2013 7:08:54 AM
I don't consider that haggling.

When we remodeled our kitchen we chose Jenn-Air applicances. We bought three dishwashers, double convection ovens, a refrigerator, gas cooktop, (hot water dispenser, microwave were different brand) and we sure as heck asked for a bit of a deal based on that. It was a substantial purchase.

We got our cooktop for free.

Never hurts to ask.




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Posted: 2/12/2013 7:12:43 AM
My DH has always asked for a lower price and/or added services for free. He bargains down the price on everything except the grocery store and we use coupons there.

He often says, now, I'm buying a "xyz" by the end of this month. I don't want to have to come back and find you have discounted this item even further, then have to get the price reduced. What can you do for me today so I can go home with this "xyz". He does it on clothes, small & large appliances....you name it. We also ask if they have any store coupons we may have missed.

When we have researched the products and have ads for other stores and the internet, we always ask for the lowest prices and for matching other stores.

Do this with travel agents, too.

We seldom EVER pay full price for anything other than some groceries.

It's your money...you earned it...make the most of it. Stores want the sales and your repeat business. All they can say to you is "no" and you can say, "I'll buy it at "XYZ" store, then.

Always, always, always ask.

Always, always, always ask for bundled pricing with buying 2 or more.


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Posted: 2/12/2013 8:13:45 AM
Definitely yes for furniture and appliance. We bought both when we moved into this house and got discounts on both.

I was in Coach this weekend looking at phone cases and mentioned that I wished the $100 off $300 purchase had been 25% off (their usual coupon) so it would apply to the case I was considering. She said "if you buy it now, I'll give you 25% off." It came right home with me!


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Posted: 2/12/2013 8:33:55 AM
Yes. We just bought furniture and got a 10% discount just for paying cash and free delivery since it was a large purchase of several items. In another store, we bought a floor model that was marked down 50% and they took another 20% off when I asked if they could do better.

We also negotiated - quite significantly - our mortgage interest rate and closing costs and that made me realize that the rate that a bank says they are charging isn't the final word. If a customer has excellent credit and there are other lenders being shopped, they will negotiate.



Carla




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Posted: 2/12/2013 8:51:09 AM
Well, I don't but I always bring my DH along with me and he does.

He will get to know the manager or owner of a store and then haggle ( that word sounds rude doesn't it ?) we live in a small town and shop at locally owned stores. We shop at the Sears and Fred's here ( but they are owned by locals and will negotiate on bigger ticket items )

I don't think we have ever paid retail for any big ticket item. *I* thought my DH had a special talent but maybe not when I see the other responses on here.

I used to get embarrassed by him doing it but now I stand next to him proudly while he talks someone down on a price.


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Posted: 2/12/2013 10:25:40 AM

As far as big ticket items, I would if I had cash. If I were buying furniture or appliances, I would ask what kind of deal they would give me if I paid cash.


When I worked for a computer company, people used to try this all the time. The problem is that the sales reps were expected to finance a certain percentage of their purchases and got paid out on "selling" the financing. The cash customers actually hurt the sales person, so even if they had the option of haggling (they didn't), a cash purchase wouldn't have made a difference.


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Posted: 2/12/2013 10:54:36 AM
We do on appliances and furniture. Especially if we're buying more then one at a time. Not for smaller purchases like clothing though.

I worked at JCPenney in high school and had people ask me for a lower price, or they would try to give me a 'bundle' price.


Jen


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Posted: 2/12/2013 4:51:00 PM
in college a friend of mine was VERY wealthy..her own money, not her parents. She would haggle at the department stores & always get a better deal. it made me laugh.

obsidian
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Posted: 2/12/2013 5:40:27 PM
For whjiteware haggle. But, we saved $200 more than the lowest negotiated price by going on a card holders night at the right shop.

So shop around too.

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Posted: 2/12/2013 10:02:12 PM
" We shop at the Sears and Fred's here ( but they are owned by locals and will negotiate on bigger ticket items"

Never heard of Fred's
but
How is your Sears owned by a local?
Sears is not a franchise


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Posted: 2/12/2013 10:12:22 PM
I will haggle on appliances and big purchases like that. I wouldn't try to get a better deal on light bulbs from walmart or something.

I've haggled at Lowe's, Sutherlands, home depot, furniture and carpet stores, etc and got better deals. Especially if it's something that maybe is a display model or slightly damaged. If you're buying more than one item you probably can cut a deal.

Lowes recently had a beautiful double door (we'd been watching for one for several years) that was a custom order that was done wrong. Originally $2500. When we saw it it was marked $1500. I wanted it but not $1500 wanted it. We went home and called the manager and asked if they'd take $1000. They said no, that it came from corporate (we've actually gotten deals on appliances there). A couple weeks later, we went back for something else and the doors were sitting there for $700. LOL. We bought them of course. Idjits could have gotten $1k if they'd have dickered a bit.


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Posted: 2/13/2013 6:00:15 AM
I haggled successfully at Walmart a time or two. In both cases, they had some items on clearance that I wanted to purchase for my classroom. I offered to take the lot if they discounted them down to a certain price. The assistant manager called the manager, and after about 15 minutes he approved the sale. I agreed to let them write "no returns" on the receipt in return for the discounted price.

Win-win. I got what I wanted at about 80% off retail, and they cleared their shelves of items that needed to go to make room for seasonal merchandise.

Oh, I just remembered another Walmart deal. They had a bunch of Cricut carts priced at $20, and they had been on clearance for MONTHS. I didn't exactly haggle, but I did contact the person in charge of that department to see if there were any plans to mark them down soon. She checked her records, and she said they weren't on the list, but she did have room for some mark-downs in her department. I told her if she marked them down to $10, I could take most of what she had (friends and I were on a hunt for certain cartridges, and we had made a pact to check the prices every time we were in Walmart), and she went ahead and marked them down right then.

That lady told me that each WM has a certain amount of markdowns they can do each month. It is up to the individual manager to decide what to reduce and how much as long as the total stays under a certain amount. I think that's why the clearance policies and prices vary so much from store to store.

Now I know to ask about a reduction if an item has been on the clearance rack for a long time.

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Posted: 2/13/2013 7:46:42 AM
Anything home related like appliances, flooring, furniture and such I do. I know most places give a contractor or designer discount as a professional courtesy so I know there's wiggle room on the price. The mark up is so high on some of those items even a 20% discount still gives them a sizable profit. Haggling over flooring costs for our house saved us about $1200. All I had to do was tell them how much I wanted it and how willing I was to search for the lowest price. They knew if I walked out the door I probably wouldn't be back so they gave me a big enough discount to keep me from looking elsewhere.

Let your Dh try to get the best discount possible. What's the worst that could happen they say no? Nothing ventured, nothing gained.


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Posted: 2/13/2013 8:02:52 AM
I think it depends on the kind of store you're in. Some are totally inappropriate to haggle in.


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Posted: 2/13/2013 8:08:46 AM
Oh I thought of another one. We once sort of haggled at the meat counter at the grocery store once. We were talking about something on sale, and I made a comment about them not looking their best (whatever it was) and the guy came down quite a bit per pound. I think it was t-bones.


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Posted: 2/13/2013 8:18:37 AM

I think it depends on the kind of store you're in. Some are totally inappropriate to haggle in.


I use to think that, but I've learned (by living with DH for over 40 years) that everywhere we spend money is a place to negotiate. All they can do is say no.

Someone laughed about JC Penney...DH has negotiated there, as well, and gotten a discount. It just takes the right person. If you are there on Sat an there is a sale coming out in the paper on Sunday and the person helping you is a dept head/manager, it can happen.

All you have to do is ask. "Now, this item is not going on sale tomorrow, is it?" DH is always pleasant when he negotiates...sometimes asking in a joking way.

He doesn't haggle at a gas station for gas, but he does for anything that needs to be done to the car.


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