Cruise Ship Carnival Triumph: Ewwwww!

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Posted 2/12/2013 by FLCindy in NSBR Board
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FLCindy
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Posted: 2/12/2013 11:09:36 AM
Carnival Triumph

The story is about back up sewage, ship leaning over to the side, no power and food not rationed. I can't imagine how awful it must be for the passengers and crew.



hop2
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Posted: 2/12/2013 11:14:06 AM
I always wonder why, more often than not, these stories are about carnival ships. Do the others just not get the media attention?

blondiek237
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Posted: 2/12/2013 11:17:43 AM
They have been bringing food aboard, why couldn't they have started taking the passengers off as well. I would hate to be on that ship. Carnival better compensate these people

Peabay
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Posted: 2/12/2013 11:17:49 AM
Given that they had a quote from someone saying it wasn't so bad, I wonder how many people are overstating it so they can get something from Carnival after this is all over.

And I'm no Carnival fan - we went out on the Pride and I was less than impressed, but I do wonder about some people's motives here.



bechla
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Posted: 2/12/2013 11:18:38 AM
I have a cousin on that ship and she has posted to facebook nonstop. No mention of any of this.

I would take it with a grain of salt.
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notcomputersavvy
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Posted: 2/12/2013 11:26:27 AM
Just got off a Carnival ship a few days ago. I couldn't imagine being stuck in those conditions with my kids!

I'm friends online with a guy whose wife is aboard that ship. He's been able to talk to her a few times when the other ships come dropping off supplies since she can then get as signal from their cell tower. So people are only being able to communicate sporadically and their phones are dying since there's no way to recharge them. Anyways, his wife states they've yet to find a bathroom onboard that is working, contrary to what Carnival is saying. Also, when they put food out people are hoarding it in bags like they'll never get to eat again. Then they're eating food that's inthe hot sun for hours and getting sick. Even though they've been told time and time again there's plenty of food on board!





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shannoninkc
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Posted: 2/12/2013 11:30:46 AM
Regardless if there is one working toilet or 100, they are stranded in the middle of nowhere, there is no air conditioning and light, and people are sleeping on the deck? Exactly who would NOT expect a grand prize for that shit? You better believe I'd expect "something" from them. Sheesh.

It said in the article they were asking people to poop in a bag. I think that pretty much says it all.

Peabay
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Posted: 2/12/2013 11:34:05 AM

Also, when they put food out people are hoarding it in bags like they'll never get to eat again.


Given my last Carnival experience? That I believe.

I just find it weird that some are saying it's fine and others are saying it isn't.



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Posted: 2/12/2013 11:44:12 AM
They are getting free air fare home, reimbursed for this trip plus another free cruise. Thats what I have read online. Yes, not fun conditions at the moment but sounds like Carnival is taking care of customer service.


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Posted: 2/12/2013 11:47:45 AM
While I wouldn't want to be in that situation, things do happen. Yes it sucks and yes I agree that they should try removing the passengers rather than them having to deal with this until Thursday.

From what I have read online, Carnival is going over and above to compensate the people on board. I guess at this point, there really isn't anything else they can do. Obviously there needs to be some order regarding food though. If people are really hoarding it, how are they doing it? There are a ton of crew on board, they really should be watching.


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SmartyPants71
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Posted: 2/12/2013 11:49:45 AM

I just find it weird that some are saying it's fine and others are saying it isn't.

I'm guessing that may be because SOME cabin restrooms are working while others are not. I'm thinking that the ones whose are working think it's not that bad.

I can't imagine being in this situation. I was just on this same ship in November and the lines were terrible even in good conditions.

Also, from what I've heard, the power outage knocked out the stabilizers so the ship was listing very hard on the first day (I hear it has gotten better). I have a strange fear of tipping over, so this would be freaking me the eff out!

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Posted: 2/12/2013 12:02:24 PM
We have a friend on this ship right now. Her husband got an automated phone message on Sunday that there had been a fire and the boat had lost power. They did not have use of the bathrooms but do now. They did not have cell service but do now. And yes, they did not have food, they were scheduled to dock on Monday. Anther carnival ship arrived yesterday with provisions and they were able to use the cell signal from that ship. She said its not ideal but they are bending over backward to make it as comfortable as possible. Lots f people are sleeping in the upper decks as they don't have air. They are supposed to be in Mobile on Thursday. They were originally supposed to be towed to Mexico where they said it would be dad before they could get the 3000 people on flights home.

I would imagine it sucks. But there are those that will turn any situation into a horrible one.


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SDeven
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Posted: 2/12/2013 12:11:49 PM

There are a ton of crew on board, they really should be watching.


I've been on 6 cruises. The crew really doesn't have the authority to control guests. Officers yes...but crew no. Would you take orders from your room steward or your bartender?






scrappower
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Posted: 2/12/2013 12:15:34 PM

There are a ton of crew on board, they really should be watching.


I've been on 6 cruises. The crew really doesn't have the authority to control guests. Officers yes...but crew no. Would you take orders from your room steward or your bartender?


In an emergency situation yes, I would follow orders even if given by crew. This is not exactly a normal thing. If everyone would just follow the rules it would be so much smoother.

As for how many times this has happened, when you think about how many cruises go our each year I don't think this is a very common occurrence.



MikeWozowski
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Posted: 2/12/2013 12:15:54 PM
a former pea and friend of mine is on that ship.

valincal
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Posted: 2/12/2013 12:18:30 PM
People love to dog on Carnival. Things happen. There are lots of sailings each year that are completely uneventful. Other cruise lines are not immune to problems arising. 5 crew members died Sunday during a drill in the Canary Islands.

Five crew killed


I googled, but didnt see, just how many times has Carnival had its shipped stranded for one thing or another.

Here's a website that keeps track of it all for the curious.

Events At Sea





auntkelly
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Posted: 2/12/2013 12:29:46 PM
I would hate to be on the ship.

The worst part would be being stranded with a bunch of strangers who weren't handling the situation well. One man that I saw interviewed on the news said that his wife, who was a passenger on the ship, called and was bawling so hard she could barely speak. He went on to say that she was on a girls' trip and he could hear all her friends bawling in the background.

I can understand the wife breaking down into tears when she talked to her husband, but the thought of all her friends in the background bawling so loudly that her husband could hear them over the phone made me ill. Can you imagine being stuck on a ship w/ those women?

I'm sure I would be emotional and grumpy, but I would like to think I wouldn't stand around and bawl all day long.


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Posted: 2/12/2013 12:38:08 PM

I'm sure I would be emotional and grumpy, but I would like to think I wouldn't stand around and bawl all day long.

ITA.

And I can complain and whine with the best of them, but eventually you just have to say: "This is what it is. Buck up and deal."



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Posted: 2/12/2013 12:46:46 PM
My bestfriend Chance is going on his first ever real vacation in May...This is the ship he is scheduled to be on. I hope nothing goes wrong, he's never been to the ocean or out of the country even.


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Posted: 2/12/2013 12:48:56 PM
we go on this same cruise on April 13th....
Hope all the poo is cleaned up by then



Teri

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Posted: 2/12/2013 12:50:45 PM

One man that I saw interviewed on the news said that his wife, who was a passenger on the ship, called and was bawling so hard she could barely speak. He went on to say that she was on a girls' trip and he could hear all her friends bawling in the background.



Holy overreaction!

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Posted: 2/12/2013 12:51:44 PM
A friend of a friend in on that ship. Her fil passed away this week while she was on the cruise. I know she's miserable not being able to get home to family.



redayh
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Posted: 2/12/2013 1:04:56 PM
I'm sorry, but if someone advised me to "poop in a bag" on my super special girls trip, I would be hysterical too. NOT an overreaction. Peas are funny, most think it's okay to implode over bad eye makeup on a kid, but this situation you're supposed to just "suck up." Give me a break.
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scrappower
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Posted: 2/12/2013 1:08:08 PM

A friend of a friend in on that ship. Her fil passed away this week while she was on the cruise. I know she's miserable not being able to get home to family.


That is horrible. I wish there was some way she could've gotten home.



Peabay
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Posted: 2/12/2013 1:14:15 PM

Peas are funny, most think it's okay to implode over bad eye makeup on a kid, but this situation you're supposed to just "suck up." Give me a break.


I wasn't one of those who thought the bad eye makeup was worthy of a meltdown either. Here's how I feel - you're in a shitty (no pun intended) situation. You can either 1. whine, bitch and carry on and make yourself and everyone around you miserable; or you can 2. suck it up and do what you can to make the best of it.

I would choose 2. I'm not saying I wouldn't have my moments of bitchitude, but I certainly would do whatever I could to make it better, for myself and those around me.



FLCindy
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Posted: 2/12/2013 1:21:39 PM

Do the others just not get the media attention?
I think it depends on the media and the # of incidents that happen with a particular cruise line.

A question for discussion:
If you were on that ship, what would would be appropriate compensation for you?



valincal
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Posted: 2/12/2013 1:26:09 PM

A question for discussion:
If you were on that ship, what would would be appropriate compensation for you?

Exactly what they are offering sounds fair to me.


Passengers on the current Triumph voyage will receive full refunds, inclusive of gratuities and transportation expenses. In addition, they will receive future cruise credits equal to the amount paid for this voyage as well as reimbursement of all shipboard purchases during the sailing, except gift shop and casino charges.







Annabella
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Posted: 2/12/2013 1:26:49 PM
The article won't load for me but I saw on the news that a woman said that if you have an interior room it is extremely hot and only those with balconies can stand to be in their rooms. Also the stinch of the toilets is unembarable in a hot room. Now if the power hasn't been restored, how do some have working toilets? That can't be right.

THis reminds me of people trapped in the football stadium during Katrina. Hot, lack of food, chaos - telling people to just buckle up is insensitive. Not everyone can take advantage of Carnival's offer for another free cruise when they have work schedules to contend with and time off. Some people have to wait all year to go on vacation and then it's ruined. That also goes to the mindset of how you feel during the disaster.

Anytime I've been on a cruise ship it is always moving, when in port I don't know if there's even a breeze on top? I sure as hell wouldn't want to sleep with strangers on the floor on the top deck.




Peabay
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Posted: 2/12/2013 1:26:52 PM

If you were on that ship, what would would be appropriate compensation for you?


Since they could not successfully complete the cruise I was on, I'd expect another one. That's it.



Annabella
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Posted: 2/12/2013 1:28:31 PM

If you were on that ship, what would would be appropriate compensation for you?


I'd want my money back and a free cruise. I need compensation for my horrific experience plus the missed cruise.




Peabay
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Posted: 2/12/2013 1:31:47 PM
You're right, Anna - your money back and another cruise. ITA.



Annabella
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Posted: 2/12/2013 1:33:27 PM
From the link valincal posted

Miami New Times reports the family of the 14-year-old Carnival cruise ship passenger killed last year in a highly publicized shootout in St. Thomas is suing the line. The parents of Liz Marie Perez Chaparro of Puerto Rico filed the lawsuit this week, alleging Carnival should have known the violence was likely. Chaparro was struck by a bullet as she and her family were leaving Coki Point beach, a popular tourist area, in an open-air safari taxi. News accounts at the time said she was the unintended victim of a gang-related shootout in the area.


There are sooo many incidents abroad cruise ships, I was happy to be in the dark.




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Posted: 2/12/2013 1:37:32 PM

Peas are funny, most think it's okay to implode over bad eye makeup on a kid, but this situation you're supposed to just "suck up." Give me a break.


The difference is, for me anyway, I could fix my DD's make-up, but not the cruise ship. The only thing to do is suck it up and make the best of a bad situation. I would not be a happy camper, but I wouldn't be bawling either. I'd have to figure Carnival doesn't want/need the bad publicity, so they would be doing everything they could to expedite an evacuation.... until then, whatever it takes to stay calm...the ship listing to the side would bother me more than not having a working toilet.

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Posted: 2/12/2013 1:56:32 PM

a former pea and friend of mine is on that ship.



There's such a thing as a former pea? I hope your friend gets home soon.


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Posted: 2/12/2013 2:37:34 PM
One of many reasons I won't likely ever go on a cruise!! Yikes and yuck!!




Annabella
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Posted: 2/12/2013 2:50:27 PM
August 2012

USA Today reports 145 passengers missed their cruise Sunday night when the ship left San Juan, Puerto Rico, early to avoid Hurricane Irene. The ship was scheduled to depart at 8:30 p.m., but the cruise line says port officials began to limit harbor traffic at 12:30 p.m. that day, forcing the vessel to leave three hours early. Of the 145 guests left behind, 15 of them had purchased their airfare through the cruise line and were given hotel accommodations Sunday and Monday night, and flown to Aruba on Tuesday to catch up with their seven-day cruise. The other 130 were left on their own. "Independent guests were advised of hotel availability in the area, but the expense was on them given that it was a weather-related event," Royal Caribbean spokeswoman Cynthia Martinez said in a statement.

The Baltimore woman says she doesn't understand why the cruise line didn't e-mail or call her about the schedule change.

"In the time before my cruise, they were contacting me and e-mailing me about things," she told the station. "I can't believe this big, billion dollar company couldn't have contacted me to tell me the ship was leaving early. They had my phone number."

Royal Caribbean said it wasn't possible. "There was no way to notify our guests of this change in departure time," Martinez said.




Note to self, always buy airfare from the cruiseline!

Also lots of incidences of assaults on minors.




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Posted: 2/12/2013 3:10:59 PM
While I agree that it is a sorry situation for everyone on board, some of the comments in the article I read are pretty darn funny:


The only thing that would make this a positive story for me is if my ex-wife and her mom are on this ship for the annual mother-daughter cruise.

Several people were seen playing "craps" in the casino"

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Posted: 2/12/2013 3:21:39 PM
A friend of mine posted on FB that she just got off the Triumph on February 2nd, and it was having mechanical problems & barely made it home then.

I'm don't know if I ever want to get on a Carnival ship...most of the ships that have had problems that I've heard of have been Carnival's, & it sounds to me, based on my friend's experience last week, like they knew the ship might still have problems and put it back into service.


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Posted: 2/12/2013 3:22:31 PM
I get everyone's points about making the best of it. I truly do, but I guess the way I envision it is that the wife got in touch with her hubby finally (probably after trying a while) and she just broke down and upon seeing her girlfriends did the same in the background. Which I can totally see as reasonable. I think poop in a bag deserves a tear.....or 10. Once my lights were off for four days due to an electrical storm, by the fourth day I thought I would go crazy. I think it just builds up.
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Posted: 2/12/2013 3:38:41 PM
Carnival ships have this problem because all of their engines are in one engine room, so if they have a fire in one engine, it knocks them all out. Royal Caribbean and Celebrity have multiple engine rooms, so that if they have a fire in one engine, the rest aren't effected. They would still be able to have some power and make it to port. I have been on many cruises and toured the bridge and engine rooms and ever since the last Carnival problem, they are sure to point that out.


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Posted: 2/12/2013 3:58:20 PM
OMG that story pretty much guaranteed I will never go or take my family on a cruise EVER.

Ack. Awful.



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Posted: 2/12/2013 3:58:24 PM
redayh...

I'm so with you! Cracks me up that some people on here think, "suck it up buttercup" and blow up like a stick of dynamite that someone would dare recline their seat on an airplane. I mean, honestly, your vacation is ruined. You are shitting in a bag. I can understand why you might cry. Or freak. Imagine you saved up for years to do this little cruise, it's ruined, and on top of it, imagine you were suppose to be at work today, so now you are losing money because you are stuck on a boat crapping in a bag. I'd imagine with each hour you would get hotter and hotter!

I also see Peabays point....if you can do your best to remain calm, that will only help, and I totally agree. Nothing worse than someone freaking out, which makes otherwise calm people freak out.

While I think I'd remain fairly calm, I'm pretty sure I'd be pissed off and looking for the compensation they seem to be offering. Seems fair.

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Posted: 2/12/2013 4:17:55 PM
It's easy to say "overreaction" from our comfortable home with benefit of flush toilets.

I imagine that it's a far different situation when the ship is listing to one side (we've all seen Titanic. That sucker sinks); you may be getting confusing information from the Cruise line (and wonder if they are telling the truth) and, quite frankly, you are hot and hungry and tired and alternately frustrated and bored and wondering if you are going to end up with e-coli?

I'm giving anyone a pass to cry.

Prisoners require better treatment than pooing in a bag and one pbj a day.

Sorry but if they can get provisions to the ship why can't they get people off? Helicopters? Airlift? Other ships? Do we really believe that if that ship were sinking they couldn't have a dozen ships steaming over rescue passengers?

At some level Carnival is still weighing cost against effort and making the decision that this is the most they are going to do.

I think they could do more but are choosing not to.

I don't commend histrionics but I can't say I'd be too happy about it.

I saw the interview with the man re: his wife. He was calm. He wasn't pounding or expounding but he was making clear that his wife was unhappy and (had been) scared and hungry and that was Not Okay. Was he going to say about anyone he loves "oh she's a big girl. She'll suck it up and be fine."



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Posted: 2/12/2013 4:19:17 PM
The compensation they are offering is fair. Since the ship was not back on time, they will need the airfare home. Plus money back for that cruise and another cruise. Really, what more could they give if you weren't injured by the circumstances?

Stuff happens. I think I could handle sleeping on deck, etc., but when my Kindle ran out of juice, I'd be crying like those women mentioned in a previous post.

The last time this happened and the compensation was not as good, wow, you should have seen the complaining on Cruise Critic! And I am pretty sure the cruise lines read CC. It's not worth the bad PR that Carnival already has to not compensate people fully.

(I am not complaining about Carnival as I have never been on one of their ships. I just know they have a reputation as a cheaper, more partying alternative to some of the other lines. I don't know if that reputation is earned or not, but when they continue to use a ship that barely made it back to port on its previous cruise, you have to wonder about their lack of safety concerns. After all, they do own Costa as well.)


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Posted: 2/12/2013 5:23:11 PM
December 2008 we were on the Triumph. It's an old ship and reeked of sewage on some floors. I mean reeked. The day we docked back in Miami to inboard the stench was even on our floor. Found out it backed up all over the floor above us.

The ship was dated and when it was night the lights that said Triumph were 3/4 unlit. We called it the Walmart ship.

We had a blast though. So sad for those on that ship now.


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meshelley
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Posted: 2/12/2013 8:45:28 PM

A friend of mine posted on FB that she just got off the Triumph on February 2nd, and it was having mechanical problems & barely made it home then.


I was on this ship in December and it had mechanical problems multiple times during our 5 days. We left every port late because of engine problems, and when we left Progresso (4 hours late) our engines were running but not correctly. They flew in a team of specialist to work on the problem enroute to Galveston, but we were never able to reach full speed and it was a very bumpy ride. We reached Galveston over 8 hours late. However, the next cruise left as soon as possible (late because we were late in), so it seems like they didn't spend time in port working on / checking on the problem. We had friends on the ship 2 weeks later and they had engine problems as well.

Truthfully, this boat is pretty worn and shows a lot of age. It has a history of frequent engine problems. My impression of Carnival was not favorable. I have cruises on RC as well and had a much better impression of them. While I understand that things happen on all cruise lines, it seems like Carnival just lets things go and never fully fixes problems.


At some level Carnival is still weighing cost against effort and making the decision that this is the most they are going to do.

I think they could do more but are choosing not to.


That is exactly my impression. They are looking strongly at profit / loss margins (as any company would). They have decided that this solution best fits the ratio of customer dissatisfaction / negative media attention vs. expense they are willing to spend.

I'm not sure what I would want in terms of compensation, but I know throwing a free cruise in wouldn't help me. I would not be using it.

I feel so badly for everyone on that ship. Even after just 8 extra hours on board a rocky ship I was tired and somewhat cranky because it was interferring with our travel plans.

SDeven
Love Letters Pea

PeaNut 65,852
January 2003
Posts: 29,505
Layouts: 385
Loc: Nashville, TN!

Posted: 2/12/2013 9:01:10 PM
An additional free cruise on another ship of my choosing...plus air fare and a refund.

It's time to dry dock this one and overhaul her.






Susie Pea
PeaAddict

PeaNut 433,822
August 2009
Posts: 1,452
Layouts: 0

Posted: 2/12/2013 9:39:06 PM

I've been on 6 cruises. The crew really doesn't have the authority to control guests. Officers yes...but crew no. Would you take orders from your room steward or your bartender?

Yes, I would in this situation. I also follow the instructions of the stewardess when I travel on an airplane.

cyndijane
BucketHead

PeaNut 486,271
October 2010
Posts: 603
Layouts: 0
Loc: Dallas, TX

Posted: 2/12/2013 10:03:50 PM
Uploaded with iPhone client

JBeans
Toast gazing is an art I do not possess.

PeaNut 200,953
April 2005
Posts: 8,639
Layouts: 157
Loc: Between Diaperland and Snotsville

Posted: 2/12/2013 10:09:26 PM
Ha, a friend just got back from a Carnival cruise. She had a picture on Facebook of the Glory and the Triumph docked together. Luckily, she was on Glory.

What a terrible situation for everyone on board.


Well Peas, I believe this thread has gone Thrusday.
"The Pot has not just met the Kettle, they are getting jiggy on the top of the stove." -Lanus
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