Canadian Shipping Costs - You Want HOW Much?!

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Posted 2/13/2013 by thegirlx in General Scrappin'


PeaNut 556,496
June 2012
Posts: 57
Layouts: 11
Loc: Vancouver, BC

Posted: 2/13/2013 2:00:09 PM
Firstly, this is my first ever post on the boards - be gentle, please!

Secondly, I'm sorry if this has been talked about before I looked back a bit and saw nothing (again, be gentle, please!)

I'm very disheartened by the price of shipping to Canada. I had a $17 order (mostly just paper and a package of thickers) and my shipping was going to come out to be $19.. how does that even make sense? It also seems like the promotional codes don't apply to Canadian orders.

I enjoy the Two Peas site and think they offer the best online selection of scrapping goodies, but I cannot bring myself to pay these outrageous shipping prices.

Are there many Canadian Peas who shop here?

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PeaNut 114,614
November 2003
Posts: 22,668
Layouts: 499
Loc: Ontario, Canada

Posted: 2/13/2013 2:04:38 PM
What promotional code did you try to use?

Shipping to Canada IS expensive. I think the 2Peas cart overestimates on the shipping charges a bit, but once your package arrives you can contact CS here and have the difference between paid and actual postage refunded.

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PeaNut 300,616
March 2007
Posts: 95
Layouts: 3
Loc: Canada

Posted: 2/13/2013 2:07:32 PM
This is why I stopped shopping at 2 peas ( except for classes and digital products). I would love to buy from here to support this site, but I can't justify the extra shipping costs.

A few weeks ago, during the sale here, I filled up my bucket with $50 of product with shipping estimated at $25! Sadly, I went to another online store, bought the same product and only paid $8 over there.

Sorry 2peas, but I cannot afford to shop here with your shipping prices being what they are.
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Marcy Penner
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PeaNut 112,328
October 2003
Posts: 1,493
Layouts: 496
Loc: southern manitoba canada

Posted: 2/13/2013 2:08:07 PM
The shipping is more like an estimate in my experience. My shipping is always crazy expensive. The nice thing is that 2peas will refund or credit any overages though, if you drop them a note in a support ticket.

I usually cap my orders at around $60 so they get through customs with little hassle and my shipping's usually a little over $10-12.



PeaNut 573,903
December 2012
Posts: 202
Layouts: 0
Loc: Toronto, Ontario, Canada

Posted: 2/13/2013 2:13:19 PM
Shipping costs is the main reason why I have yet to buy anywhere online - I can't find anywere with a good selection that will ship to Canada at a reasonable price. I have my cart full here but can't justify the cost.

Any CDN peas want to share where you shop peamail me pls!!!!!!!!



PeaNut 147,333
May 2004
Posts: 1,077
Layouts: 77

Posted: 2/13/2013 2:26:29 PM
Do they do the same adjustment for US orders? I had 6 pieces of paper in my cart and they wanted $7.65 for shipping.

7 years to get here... So now what?

PeaNut 251,919
March 2006
Posts: 5,411
Layouts: 19
Loc: Toronto, Ontario

Posted: 2/13/2013 3:14:16 PM
I've sent thegirlx and uruvero peamail... I'm a Canadian too and really wish 2 Peas would bring their shipping costs more in line with reality. It's the reason I don't buy supplies here.

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PeaNut 122,801
January 2004
Posts: 4,901
Layouts: 288
Loc: Ontario Canada

Posted: 2/13/2013 3:23:31 PM
I have been shopping here recently because I love getting the new releases more quickly than they get to us in Canada, and because I can get the whole line, not just the bits and pieces my LSS carries.

They do refund the shipping difference between what they charge you and what it actually is. You just have to open a support ticket!

However, shipping just went up 2 weeks ago, and this last box of mine - about $80 worth - cost $18.30 for actual postage. That is up ~$5 compared to December. However, I still think it's not too bad with the $5 discount for an order over $50. I've had no customs issues with my $70-80 orders!


PeaNut 556,496
June 2012
Posts: 57
Layouts: 11
Loc: Vancouver, BC

Posted: 2/13/2013 3:26:08 PM
That's great to know they will refund or credit the difference in shipping amounts if it's way too high. Makes me a bit more tempted to hit up the checkout.

Just wish they could be a bit more fair with the pricing. There is no way that a few pieces of paper and a pack of Thickers would cost $19 to ship.

The only sort of discount I've seen for Canadian shipping is if you spent $50 or more you get (a whopping) $5 off the shipping cost.


PeaNut 96,187
July 2003
Posts: 859
Layouts: 0
Loc: Sydney,Australia

Posted: 2/13/2013 3:27:45 PM
I'm confused, do you mean that if you don't open a support ticket you don't get refunded the difference if it is over?


PeaNut 524,253
October 2011
Posts: 1,066
Layouts: 83
Loc: New York

Posted: 2/13/2013 3:43:19 PM
I'm in the US so I'm lucky and always have over %50 when I order so I can use the free shipping code. Maybe you should reach out to support before you place your order and ask the details? Also, maybe if there's a certain amount you place an order for the shipping will surprisingly go down? I love Two Peas and their customer support has always been great, give them a try.


PeaNut 118,945
December 2003
Posts: 3,174
Layouts: 144
Loc: Stockholm, Sweden

Posted: 2/13/2013 3:43:39 PM

do you mean that if you don't open a support ticket you don't get refunded the difference if it is over?

Yes, you have to tell customer service how much the real postage was (printed on the box) and how much they charged you and ask them to give you a refund. International shipping estimates are always off. I get about $6-8 back every time I order here, but I'm in Sweden so the shipping rates are more expensive, so I'm sure the discrepancy is less for shipping to Canada?

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Ancient Ancestor of Pea

PeaNut 183,632
January 2005
Posts: 5,285
Layouts: 57
Loc: Ontario, Canada

Posted: 2/13/2013 3:43:56 PM
It is the biggest reason I don't shop here either...even though I want to badly. I can't justify the shipping price.


PeaNut 268,590
July 2006
Posts: 2,006
Layouts: 177
Loc: middle of a 3-boy circus

Posted: 2/13/2013 3:53:02 PM
I'm pretty disappointed that the customer has to contact 2P's in order to get the shipping difference refunded. That should be done automatically.


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PeaNut 374,888
May 2008
Posts: 588
Layouts: 0
Loc: SW Florida

Posted: 2/13/2013 3:59:48 PM
Sorry about the cost for shipping. It is a lot here in my opinion too; the regulars use it because its free over 50 here in US. Welcome to the boards. It is a lot of fun.

What are you looking at?

PeaNut 477,798
August 2010
Posts: 1,590
Layouts: 49

Posted: 2/13/2013 5:42:59 PM
I am in the U.S. so can't give too much advice, but I think this

Maybe you should reach out to support before you place your order and ask the details? Also, maybe if there's a certain amount you place an order for the shipping will surprisingly go down? I love Two Peas and their customer support has always been great, give them a try.

is a good idea. Also wanted to say welcome to the boards, and I think your glasses are adorable!

Garden Girl

PeaNut 232,474
November 2005
Posts: 6,578
Layouts: 797
Loc: Canada

Posted: 2/13/2013 6:09:50 PM
Like Marcy, I keep my orders in and around $60 to avoid customs, and typically my actual shipping ranges around $9-$15.

Their shipping charges are estimated by weight, and they do the best they can to get it as close as possible.

That they offer the overages back is to me pretty awesome! I don't mind if it's a few dollars more because they also pay for the boxes, air bags, packers, etc.

That said, there is NO way for them to make a reasonable price for just a few 12x12 papers. The size of the box is what it is to fit them and no matter how light it is, there is still a cost that the postal system does by SIZE, and it goes up when weigh is added. So I just save up till I have enough for a bigger $60 order to make it worth while

I wish things were different for us in Canada, but it's not just 2P's. Shipping is pricy to Canada from anywhere unless you can get something small in a mailer which is not an option here.

Btw, Welcome to the boards!!!

Come visit me at


PeaNut 427,403
June 2009
Posts: 2,831
Layouts: 16
Loc: Canada's Capital

Posted: 2/13/2013 8:30:29 PM
I too find the shipping from here outrageous and I really can't be bothered to go through the hassle of getting back my money after being over charged. Too bad they couldn't get it right in the first place.

I do a lot of online shopping from Scrapbookers paradise in Alberta. If you sign up for their e-mails they sometimes offer 40% off or free shipping at $25.00.

Canadian shipping aside this is a great place for chatting and inspiration. So welcome.


Please ignore the typos..I do know how to spell, I DON"T know how to type


PeaNut 567,623
September 2012
Posts: 94
Layouts: 0
Loc: Windsor, Ontario

Posted: 2/13/2013 8:34:31 PM
I'm a Canadian pea that shops here, and I've had one order delivered to my home in Canada. Thankfully I live in a border community and have had all subsequent orders delivered to my friends address over in Michigan, saving the orders up so that they're over $50 so that I can use the $10 off shipping code. The other benefit is that there's no sales tax charged on the order when it's shipped to MI.

I know that doesn't help you, and I wish they would do something about their international shipping charges. There has to be a balance struck between the order cost, package size/weight and the shipping charges, perhaps a discount code for international is in order...
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PeaNut 329,149
July 2007
Posts: 75
Layouts: 7

Posted: 2/13/2013 9:23:23 PM
Until recently, I didn't know that we can get the refund of shipping, as nothing about it is said in the "SHIPPING POLICIES" on this site. (Sometimes I noticed the difference between the price on the box and what I was charged, but I just thought it might be a part of "handling fee" mentinoned in the policies.)

I also didn't know that the free shipping promotional code can be used by internationals too. I hope all information about shipping can be found at a single (and easy to find) place. (Just my thought.)


PeaNut 567,287
September 2012
Posts: 57
Layouts: 13
Loc: New Zealand

Posted: 2/13/2013 9:26:59 PM
I can relate - I'm in New Zealand, and no matter how much I put in my cart, shipping is always about the same! So a $50 order costs $50 to ship here , whereas I can get it for $13-$18 at another site. I don't understand why shipping is so different! Such a pity though


PeaNut 487,706
November 2010
Posts: 636
Layouts: 102
Loc: Wellington, New Zealand

Posted: 2/13/2013 10:33:00 PM
Try shipping to NZ.

$30 is the base price, plus extra for weight.

Most orders if I had gone through and actually ordered them, came to about $50 shipping.

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PeaNut 182,625
December 2004
Posts: 7,284
Layouts: 242
Loc: South Dakota

Posted: 2/13/2013 11:27:49 PM
I have an Etsy store and a customer wanted me to mail a clothing pattern to Canada. I took it to the post office and the exact shipping was nearly 8.00 That was first class. Unfortunately, shipping is getting more expensive all the time. Hard to know what to do about it.


Ancient Ancestor of Pea

PeaNut 509,811
May 2011
Posts: 6,639
Layouts: 27

Posted: 2/13/2013 11:49:03 PM
I am in the mainland US and although I can usually get the free shipping for about $2-3 after the $10 discount if I spend over $50, if I need the order in under 2 weeks and need priority shipping it will cost me $13 after the $10 shipping discount. Crazypants considering a medium flat rate box is $14.50 total and that's the size both they ship in. They are definitely making a profit on shipping here.

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Deanna Hutchison

PeaNut 125,336
January 2004
Posts: 479
Layouts: 11
Loc: British Columbia, Canada

Posted: 2/14/2013 12:29:36 AM
Shipping between our countries IS expensive and Canada Post can be pricey too
I notice you are in Vancouver--give me a call at Clipper Street--I'm sure we can take care of you. You would not believe how much we have in stock right now and we're local, but we do ship all over Canada


PeaNut 81,992
April 2003
Posts: 1,218
Layouts: 23
Loc: Jersey

Posted: 2/14/2013 12:30:19 AM
I didn't realise international shipping could get a discount, and a refund on actual compared to charged, I will look into that next time I put an order through


PeaNut 274,818
August 2006
Posts: 620
Layouts: 453
Loc: Canada

Posted: 2/14/2013 1:46:13 AM
I had no idea you could get the difference back, will have to try that on my next order.

I live just outside Vancouver and I shop here alot even though the shipping is more expensive this is the only place that usually has everything I want in one place! I figure by the time I get in my car and drive to three or four stores looking for what I want I would have paid that in gas anyway

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PeaNut 551,978
April 2012
Posts: 2,099
Layouts: 79
Loc: Canada

Posted: 2/14/2013 3:35:51 AM

I'm pretty disappointed that the customer has to contact 2P's in order to get the shipping difference refunded. That should be done automatically.

I'm pretty disappointed that they don't tell the customer to contact them with the overage amount. It would be nice to get it refunded, but I'd have been more than satisfied to have it as credit against my next order.

If you order one item, like a 12x12 paper, and check your shipping charges - that'll show you the base price you'll be paying... I add stuff to my cart and keep checking the total (under $60/65) and the shipping... If a certain item ups the cost too much I'll see if a different item will keep the costs down or if I've reached some threshold... Sometimes two separate orders are cheaper than one... And sometimes it works out best to make two orders - one for regular priced items and use the sale coupon/pay full price for shipping, and another for sale items/use the shipping coupon... You can't use both so sometimes that get's you the best deal... WIth the new Loyalty Program though, I'm not sure if there are coupons or how it affects things...

It's all part of the "fun"


PeaNut 354,487
January 2008
Posts: 228
Layouts: 36
Loc: Montreal, Canada

Posted: 2/14/2013 9:20:47 AM
Although I agree that shipping cost adjustments should be done by 2 peas without us having to ask for it, I am still glad they even do it. For a $50-$60 order my actual shipping cost usually comes down to $10-$13, minus the $5.00 promo code, it reduces it to $5-$8 which is not so bad. When I open a support ticket, they usually reimburse me between $7-$9 on my cc.

The USPS rates did go up recently, I've noticed that the base shipping price at 2peas is higher, but it is still a fair amount. Item prices are much lower than those in Canada, and I dont have to pay any taxes or duties.


PeaNut 556,496
June 2012
Posts: 57
Layouts: 11
Loc: Vancouver, BC

Posted: 2/14/2013 11:21:02 AM
You guys are great! Thank you so much for all the helpful suggestions!
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