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Actions in PSE10 (troubleshooting question)
Post Reply . Post New TopicPosted 2/18/2013 by Keianna in Digital Scrapbooking
 

Keianna
PeaAddict

PeaNut 260,218
May 2006
Posts: 1,526
Layouts: 31
Loc: Missouri

Posted: 2/18/2013 3:04:07 PM
I was attempting to install the new actions I bought from 2Peas. The video said to delete the metadatabase file (I renamed it) and then open the software. I did that and my computer froze, so I had to shut the program down. I reopened the software and none of my actions are there and the metadatabase file is missing. I am so frustrated. Is there anyway to retrieve my old plus new actions? TIA

Janelle Miller
ttyl - I'm dancing with my daughter

PeaNut 11,777
March 2001
Posts: 11,173
Layouts: 650
Loc: unknown

Posted: 2/18/2013 3:12:15 PM
what program and version are you installing them into?

Keianna
PeaAddict

PeaNut 260,218
May 2006
Posts: 1,526
Layouts: 31
Loc: Missouri

Posted: 2/18/2013 3:27:12 PM
Sorry. PSE 10 on Windows 8

Janelle Miller
ttyl - I'm dancing with my daughter

PeaNut 11,777
March 2001
Posts: 11,173
Layouts: 650
Loc: unknown

Posted: 2/18/2013 4:35:48 PM
Let me find someone using that version for you

Keianna
PeaAddict

PeaNut 260,218
May 2006
Posts: 1,526
Layouts: 31
Loc: Missouri

Posted: 2/18/2013 6:48:55 PM
My DH was able to fix it. thanks for the quick response

Beatrice
2Ps Digital Creative Team

PeaNut 5,096
June 2000
Posts: 733
Layouts: 97

Posted: 2/18/2013 7:53:12 PM
good news. I was about to type out the instructions.

Janelle Miller
ttyl - I'm dancing with my daughter

PeaNut 11,777
March 2001
Posts: 11,173
Layouts: 650
Loc: unknown

Posted: 2/19/2013 9:05:55 AM
Happy news - I was just coming back too.
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