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PaperAddictC
PeaNut
PeaNut 351,615
December 2007
Posts: 398
Layouts: 0
Loc: Midwest USA
 |  Posted: 3/19/2013 11:03:58 AM
Sorry if this is already mentioned, but what's up with the lack/total absence of any product information lately?
I was looking at the Webster's Pages/Allison Kreft line and there is no info.
Could we get some better product details/descriptions? How many feet/yards of washi per roll, etc? How many patterns of each bag do you get in the assortment? |
JESUS paid it all.
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biochemipea
likes shiny things
PeaNut 114,614
November 2003
Posts: 19,365
Layouts: 444
Loc: Ontario, Canada
 | Posted: 3/19/2013 11:10:55 AM
I agree! I now just expect to have to Google the product name and find the information on the manufacturer website, or sometimes it comes up in another store listing first. It is tiresome, and I don't think providing online customers with accurate descriptions of the product should be something we need to ask for.
I have frequently made similar complaints about companies that don't even provide real photographs of the actual products, or the contents inside die cut packs. A digital mock up may be a good starting point, but it isn't the same as seeing what the product actually looks like in person.
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Momo4
PEAlicious
PeaNut 433,880
August 2009
Posts: 379
Layouts: 0
Loc: NW Ohio
 | Posted: 3/19/2013 12:26:16 PM
This is one of the reasons I like to have product in hand (or at least have seen it in person). So disappointing to order something on-line and then not have it be what you envisioned. | |
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HoneyBee13
PeaAddict
PeaNut 563,248
August 2012
Posts: 1,162
Layouts: 0
Loc: Florida
| Posted: 3/19/2013 12:30:02 PM
Agree! There is usually a little (and I mean little) blurb under add, but not lately. |
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CraftyNikki
PeaNut
PeaNut 280,770
October 2006
Posts: 317
Layouts: 16
Loc: Tennessee
 | Posted: 3/19/2013 12:49:06 PM
I now just expect to have to Google the product name and find the information on the manufacturer website, or sometimes it comes up in another store listing first.
This is what I have been doing, and I agree that it is tiresome. I shouldn't have to open another tab to go look up basic information like the dimensions of an album. |
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Miss Kathy
PeaNut
PeaNut 309,431
April 2007
Posts: 333
Layouts: 1
| Posted: 3/19/2013 1:12:34 PM
I've noticed this too. I'd like to know how many little bags you get for $4.00 and if the album comes with page protectors. | |
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*Delphinium Twinkle*
I'm just a pea:)
PeaNut 163,613
August 2004
Posts: 68,340
Layouts: 236
Loc: *Sunny Southern California*
 | Posted: 3/19/2013 6:28:13 PM
I was shopping the two peas store today and noticed that too. Very disappointing.
So many things I had questions about and there was no description
Needless to say, none of it made it into my cart |
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dkirby
PeaNut
PeaNut 9,556
January 2001
Posts: 147
Layouts: 0
 | Posted: 3/19/2013 6:37:59 PM
I agree, I find this very frustrating. I want to know some details about a product before I order it. | |
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Jjmikrut143
BucketHead
PeaNut 567,699
September 2012
Posts: 896
Layouts: 3
Loc: NJ
| Posted: 3/19/2013 7:29:01 PM
Agree! Hate when theres no info about the products! I'm not sure about the washi but they are decent size rolls... And the varity pack of bags ..you get one of each design! HTH I have both collections if you need to know anything else ill be happy to help! |
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anitatina
PeaNut
PeaNut 567,835
September 2012
Posts: 347
Layouts: 55
Loc: San Francisco, CA
| Posted: 3/19/2013 7:43:14 PM
I would think more information = more sales since I know I sometimes skip out in buying a product because it's not clear what comes in the package |
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OhSnapPea
BucketHead
PeaNut 194,578
March 2005
Posts: 710
Layouts: 18
| Posted: 3/19/2013 8:26:42 PM
If I am buying something online, it is very important that there is a detailed description along with the product. If there isn't, like many products here, I move on to another store who will tell me what I need to know. | |
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peasacake
PeaNut
PeaNut 385,172
July 2008
Posts: 285
Layouts: 16
Loc: Kansas
 | Posted: 3/19/2013 8:36:24 PM
I'm hoping the reason for this is because they are trying to get the product up on the site as soon as possible. We are all in such a tizzy about them getting it, they don't want to take even longer to do product descriptions, plus why put tons of information when the product has around a 6 month shelf life?
With that said, I agree with sizes on washi/ribbon that sort of stuff. Usually I can see on the package of embellishments how many are in it. |
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PaperAddictC
PeaNut
PeaNut 351,615
December 2007
Posts: 398
Layouts: 0
Loc: Midwest USA
| Posted: 3/20/2013 11:35:25 AM
@Jjmikrut143 - Thanks for sharing the info. That is a help. |
JESUS paid it all.
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Lemonade Stand
innocent bystander
PeaNut 122,234
January 2004
Posts: 12,628
Layouts: 216
Loc: NC
| Posted: 3/20/2013 11:47:18 AM
It looks like they are adding the products ASAP, then going back and putting in product descriptions. When I ordered a Studio Calico album last week, there was no product description, but now there is. |
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KBPea
Ancient Ancestor of Pea
PeaNut 395,153
October 2008
Posts: 9,916
Layouts: 135
Loc: Here
| Posted: 3/20/2013 11:52:25 AM
I agree! I ordered paper a few months ago that turned out to be pretty heavily textured. All of the papers I previously purchased from this manufacturer were smooth, and some but not all of the descriptions here did say "textured" so I assumed that because these didn't say textured they were not textured. Two Peas was nice enough to give me a credit and I've used the papers anyways, but I was definitely disappointed when I opened my package. | |
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KBPea
Ancient Ancestor of Pea
PeaNut 395,153
October 2008
Posts: 9,916
Layouts: 135
Loc: Here
| Posted: 3/20/2013 1:42:07 PM
It looks like they are adding the products ASAP, then going back and putting in product descriptions. When I ordered a Studio Calico album last week, there was no product description, but now there is.
That makes sense, and I totally understand why they'd do that, but the products I referred to in my post above were papers that had already been on the market for several months. | |
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doesitmatter?
AncestralPea
PeaNut 509,811
May 2011
Posts: 4,870
Layouts: 21
 | Posted: 3/20/2013 2:48:09 PM
I completely agree! Hate when it won't tell me the number of pieces of die cuts or size of an album. Sometimes I google and sometimes I get irritated and don't order. Have To be honest- so much has been irritating about shopping and posting here lately. |
| Child of God, follower of Jesus, and so thankful for His presence in my life <>< | |
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angsandy
PeaNut
PeaNut 479,236
August 2010
Posts: 228
Layouts: 95
Loc: Singapore
 | Posted: 3/20/2013 7:56:14 PM
i do use product detail info to inform on my purchase decisions. it's important to me to know what is the size of the sticker sheet or stamp set, how tall are the alphas etc.
that said i love how 2peas show the pic of individual pieces of products like Studio Calico die-cut shapes or Amy Tangerine sticker book | |
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