Customer Loyalty points not changing despite my posting......

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Posted 4/24/2013 by Scrapn Nana in General Scrappin'
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Scrapn Nana
PEAring through my camera lens

PeaNut 272,954
August 2006
Posts: 8,491
Layouts: 26

Posted: 4/24/2013 9:52:16 PM
Posting on the scrapping board is supposed to earn points, right?

Well, I've been sick, so I have been frequenting the message boards and responding to posts.

Despite posting a lot lately, I realized tonight that my loyalty point count is not changing. At all. Why not? Has something changed in the rules again? According to the info on the loyalty rewards, posting on the Scrapping forum is supposed to earn 5 points per post.

That number isn't budging, though, regardless of how much I participate on the scrapping board. Am I the only one whose points aren't changing after posting? I seem to be stuck at 1,350. I used to see it change after I posted. Granted, 5 points may not be much, but it does add up over time, and I keep hoping that at some point I'll get enough for the 5% discount. It's never going to happen if the number doesn't really reflect how much I post. What gives?


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!

Mary Jo R
U2 Pea

PeaNut 133,868
February 2004
Posts: 6,552
Layouts: 283
Loc: Missouri

Posted: 4/24/2013 10:08:57 PM
Hmmm...I hadn't checked mine in a while.
I'll go back and see if it has gone up with this post.
I know once you hit a certain number for the month, posts stop counting.

*My count went up by 5 with that last post, so maybe you have hit your limit for the month?*


{Mary Jo}

I design for:

craft your nest

My blog:
scrapbook treehouse


karynhaines
What can I post about?

PeaNut 152,107
June 2004
Posts: 995
Layouts: 1
Loc: Kansas

Posted: 4/24/2013 11:20:08 PM
This is a test and I will come back and let you know.


My Pinterest boards

http://pinterest.com/poisonlady/
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Scrapn Nana
PEAring through my camera lens

PeaNut 272,954
August 2006
Posts: 8,491
Layouts: 26

Posted: 4/24/2013 11:33:00 PM

Hmmm...I hadn't checked mine in a while.
I'll go back and see if it has gone up with this post.
I know once you hit a certain number for the month, posts stop counting.

*My count went up by 5 with that last post, so maybe you have hit your limit for the month?*


That would be 60 posts in a month. I have been on more than usual the last week, but 60 posts for April would surprise me, since I was out of town for the first two weeks and posting less then. I suppose that it could be possible, though. I appreciate those who are checking to see if it's just me.


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!

mamaofdudes
BucketHead

PeaNut 501,296
March 2011
Posts: 868
Layouts: 10
Loc: Minnesota

Posted: 4/24/2013 11:37:18 PM
Testing...



mamaofdudes
BucketHead

PeaNut 501,296
March 2011
Posts: 868
Layouts: 10
Loc: Minnesota

Posted: 4/24/2013 11:39:21 PM
Hmm...mine didn't go up either. And I doubt I've hit 60 posts this month.



jerseygirlanne
PeaAddict

PeaNut 553,290
May 2012
Posts: 1,308
Layouts: 0
Loc: NJ

Posted: 4/24/2013 11:49:04 PM
Im going to test mine too!! And I have posted alot but 60 seems like more than what I would have done. Let me go check!!!


2012- layouts completed-77
cards made- 192
mini albums made- 1
calendars made- 2


2013- layouts completed-80
cards made- 197
mini albums made- 3
calendars made-2

2014- layouts completed-11
cards made-86









jerseygirlanne
PeaAddict

PeaNut 553,290
May 2012
Posts: 1,308
Layouts: 0
Loc: NJ

Posted: 4/24/2013 11:50:38 PM
Mine did go up 5 pts!!! I would try to ask them what is going on. You should be earning every little way possible!!!


2012- layouts completed-77
cards made- 192
mini albums made- 1
calendars made- 2


2013- layouts completed-80
cards made- 197
mini albums made- 3
calendars made-2

2014- layouts completed-11
cards made-86









sandy1958
PeaFixture

PeaNut 24,903
November 2001
Posts: 3,574
Layouts: 25
Loc: Ohio

Posted: 4/24/2013 11:54:43 PM
This is the info I found on the customer loyalty thread:

Here is a current breakdown for how you can earn points in the community on a regular basis:

Message board: 5 points/post (not on NSBR, up to 300 pts/month)
Project uploads: 25 points/project (up to 325 pts/month)

HTH


Sandy
http://alwaysspecialscents.scentsy.us

passion4scrappin
PeaAddict

PeaNut 147,333
May 2004
Posts: 1,077
Layouts: 77

Posted: 4/25/2013 12:14:04 AM
60 post comes up fast for me. Well check after this post but I may have already reach my limit.


Frozen Pea as of 11/15/2013 Goal: Complete 100 pages & 50 cards before purchasing SB items.
Projects accomplished while being frozen:
Layouts = 3
Cards = 6


passion4scrappin
PeaAddict

PeaNut 147,333
May 2004
Posts: 1,077
Layouts: 77

Posted: 4/25/2013 12:15:06 AM
It is working fine for me . I have reached my 60 post limit, therefore I got my 5 points.


Frozen Pea as of 11/15/2013 Goal: Complete 100 pages & 50 cards before purchasing SB items.
Projects accomplished while being frozen:
Layouts = 3
Cards = 6


Fleur-de-Lisa
StuckOnPeas

PeaNut 37,775
May 2002
Posts: 2,861
Layouts: 119
Loc: California

Posted: 4/25/2013 1:09:59 AM
Now I'm curious...


Lisa

My Blog

Fleur-de-Lisa
StuckOnPeas

PeaNut 37,775
May 2002
Posts: 2,861
Layouts: 119
Loc: California

Posted: 4/25/2013 1:10:33 AM
...and mine did go up.


Lisa

My Blog

ExpatInIndia
PeaAddict

PeaNut 154,780
June 2004
Posts: 1,353
Layouts: 162
Loc: Poland

Posted: 4/25/2013 3:55:40 AM
I'm checking mine now.

ETA - mine did go up by 5

susank12
PEAlicious

PeaNut 453,004
January 2010
Posts: 383
Layouts: 42

Posted: 4/25/2013 4:21:29 AM
I'll play along


I'm an old pea with a forgetful memory (can't remember old login info)....please cut me some slack LOL!!!

Nicole in TX
The Peas did what we do and went insane over it

PeaNut 16,696
June 2001
Posts: 19,213
Layouts: 65
Loc: Not so obvious

Posted: 4/25/2013 5:20:41 AM
I didn't realize it was not for the NSBR.



Nicole in TX
The Peas did what we do and went insane over it

PeaNut 16,696
June 2001
Posts: 19,213
Layouts: 65
Loc: Not so obvious

Posted: 4/25/2013 5:21:39 AM
It didn't work for that last post for me.



NativeNewYorker
black eyed pea with soul!

PeaNut 15,878
May 2001
Posts: 25,921
Layouts: 71
Loc: LI, NY

Posted: 4/25/2013 5:42:49 AM
Mine haven't gone up in at least a month and I post pretty often.


Staci
original pea number #3450
This Black Butterfly

~Sandra~
StuckOnPeas

PeaNut 179,799
December 2004
Posts: 2,241
Layouts: 11
Loc: Florida

Posted: 4/25/2013 5:49:28 AM
Where do you see your points? I didn't even know you earned points for posting.

Sandra


~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~




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melcono
PeaNut

PeaNut 438,372
September 2009
Posts: 21
Layouts: 1

Posted: 4/25/2013 5:59:53 AM
testing

~Sandra~
StuckOnPeas

PeaNut 179,799
December 2004
Posts: 2,241
Layouts: 11
Loc: Florida

Posted: 4/25/2013 6:17:52 AM
Testing because I found out I have 225 points and want to see of it changes.

Sandra


~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~




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~Sandra~
StuckOnPeas

PeaNut 179,799
December 2004
Posts: 2,241
Layouts: 11
Loc: Florida

Posted: 4/25/2013 6:19:41 AM
FYI, it works and it works on mobile devices too. Yeah.

Sandra


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lawsonbl
PeaNut

PeaNut 22,563
October 2001
Posts: 163
Layouts: 0

Posted: 4/25/2013 6:49:32 AM
Testing mine as well...

dbsdds
PeaNut

PeaNut 57,451
December 2002
Posts: 203
Layouts: 0

Posted: 4/25/2013 8:04:47 AM
testing..




Customer Service
PeaNut

PeaNut 333,371
August 2007
Posts: 70
Layouts: 20
Loc: Middleton, WI

Posted: 4/25/2013 8:05:53 AM
Scrapn Nana -

A quick view of the message board posts in your public profile will always help you (or anyone else) uncover how many posts you've made throughout any particular month. It appears that you are up to 81 total posts so far for the month of April.

mamaofdudes - You're up to 67, and have also reached your max for April.

NativeNewYorker - You're up to 63 posts in April, and have received those points.

Hope this helps!
-Matt






dbsdds
PeaNut

PeaNut 57,451
December 2002
Posts: 203
Layouts: 0

Posted: 4/25/2013 8:06:39 AM
Mine went up 5 pts, have them check yours out as every bit helps..




dbsdds
PeaNut

PeaNut 57,451
December 2002
Posts: 203
Layouts: 0

Posted: 4/25/2013 8:09:02 AM
Oops, posted at the same time as Matt, thanks for clarification.




Scrapn Nana
PEAring through my camera lens

PeaNut 272,954
August 2006
Posts: 8,491
Layouts: 26

Posted: 4/25/2013 8:40:58 AM
Matt, thank you so much for responding!

You said that I had 81 posts. If you include my posts in the NSBR forum, that is true, but according to the rules listed for the Customer Loyalty Program, NSBR posts are NOT supposed to count.

If they now count, then it's obvious that I simply exceeded my post count. No problem! I am content.

If the NSBR forum posts are NOT counted, then my post count in General Scrapping is only 54, and I have not exceeded my post count and should be getting points.

That is why I am wondering what has happened.

I have no problem with your including posts from any forum in the count (it's your site, and your rules, and I have NO complaint about how you run it), but since the rules say that NSBR posts are not included, it looked like I was not getting points for my posts.

So I guess the question now is, do NSBR posts count toward the Customer Loyalty program? If they do, I am sure there will be many Peas who are happy about it.

But if they still do NOT count, then my posts are not being counted properly as I have not exceeded 60 scrapping related posts to equal 300 points.

I appreciate your clarification on this. It would help to know. And as I said, if NSBR posts are now included, then there is obviously no problem, and I'm happy if they are. But if they are not included, then maybe there still is a problem.

Thank you!


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!

Momo4
BucketHead

PeaNut 433,880
August 2009
Posts: 565
Layouts: 0
Loc: NW Ohio

Posted: 4/25/2013 8:45:27 AM
mine is still going up. Didn't know you could look at your profile and see how many posts you have made in a month. THanks for that info, Matt - off to check!

jrshapiro
PeaAddict

PeaNut 226,382
October 2005
Posts: 1,577
Layouts: 39
Loc: New England

Posted: 4/25/2013 8:49:23 AM
@scrapn nana - I think the NSBR posts have been counting. At least that's what I've noticed anyway.

Did you know if you go up to your name in the right hand corner and hover a pull down menu appears. Click on CONTENT and that will show you all your message board posts. I just found that a few months ago.

Just an FYI in case you didn't know.



Scrapn Nana
PEAring through my camera lens

PeaNut 272,954
August 2006
Posts: 8,491
Layouts: 26

Posted: 4/25/2013 9:36:53 AM
Thanks, jrshapiro, I did know that, but perhaps not everyone does.

However, if someone wants to humor me (or more than one someone), then I would appreciate it if you sometimes post on the NSBR forum, please post there and verify the post count IS going up for the NSBR posts, too.

If it does, then I will gladly shut up!


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!

Velouria
Pixie Pea

PeaNut 41,800
July 2002
Posts: 13,016
Layouts: 660
Loc: Arizona

Posted: 4/25/2013 10:01:09 AM
Funny....I just checked mine and they're not going up either. However, I lost about 300 last night.

BasicGrey is in the store but I won't be buying it here because I HATE their stupid "loyalty" program.



PennyPaws
StuckOnPeas

PeaNut 551,978
April 2012
Posts: 2,099
Layouts: 79
Loc: Canada

Posted: 4/25/2013 7:30:13 PM
Just wanted to mention how the points expire after a year... Is it possible that posts/points were made/earned but that old points expired at the same/very close to the same time? That would give the impression that no points were earned, but in reality they were earned but then old ones were deducted...

Peas have mentioned having less points at the 'end' of the month than what they started with at the 'beginning' even though they posted/uploaded projects, and they had earned the points, but they had more older points expire so there was a net loss..

FWIW, I can't keep track of what happens with my points - I'm hoping there will be some sort of log in the future where we can see the comings and goings of our points

jrshapiro
PeaAddict

PeaNut 226,382
October 2005
Posts: 1,577
Layouts: 39
Loc: New England

Posted: 4/25/2013 7:42:37 PM

I'm hoping there will be some sort of log in the future where we can see the comings and goings of our points




@scrapn nana - I'm already at my 60 posts for the month so I can't check.



norcha
Going Up

PeaNut 377,524
May 2008
Posts: 1,375
Layouts: 208
Loc: Rochester, NY

Posted: 4/25/2013 8:02:31 PM
Testing



rechickw4
BucketHead

PeaNut 71,337
February 2003
Posts: 806
Layouts: 28
Loc: here 'n there

Posted: 4/25/2013 8:43:22 PM
checking points...

rechickw4
BucketHead

PeaNut 71,337
February 2003
Posts: 806
Layouts: 28
Loc: here 'n there

Posted: 4/25/2013 8:44:06 PM
mine worked (5 more.... )

alittleintrepid
StuckOnPeas

PeaNut 345,847
November 2007
Posts: 2,438
Layouts: 0

Posted: 4/25/2013 8:46:25 PM
I want to know what is planned with respect to points and posts for the upcoming NSD weekend. Anyone know?

@my
PeaAddict

PeaNut 149,537
May 2004
Posts: 1,065
Layouts: 567

Posted: 4/25/2013 8:46:56 PM
testing



@my
PeaAddict

PeaNut 149,537
May 2004
Posts: 1,065
Layouts: 567

Posted: 4/25/2013 8:48:02 PM
Whew... still getting my 5 pts



scrapper100
Budletsmom

PeaNut 65,877
January 2003
Posts: 13,181
Layouts: 30
Loc: So CA

Posted: 4/25/2013 9:55:53 PM
I just posted on another thread on here and my points didn't go up so I checked and I haven't had even close to 60 comments this month on this board.


Patti

scrapper100
Budletsmom

PeaNut 65,877
January 2003
Posts: 13,181
Layouts: 30
Loc: So CA

Posted: 4/25/2013 9:57:13 PM
I figured I would test it out with the comment here and nope I did read it right and I am not getting point. I am not really worried as I am so far from getting a discount but it is strange.


Patti

summerbellies
Drama Pea

PeaNut 70,463
February 2003
Posts: 10,366
Layouts: 161
Loc: Pea-ing from Orlando, Fl.

Posted: 4/25/2013 10:58:47 PM
How can you check this? Is there a way to see it on the iPhone?


After a five year break, I'm back baby!!! Now help Bellies get her Groove back....
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cmpeter
PEAceful Pea

PeaNut 14,521
April 2001
Posts: 37,572
Layouts: 31
Loc: Washington State

Posted: 4/25/2013 11:14:13 PM
To check your points, click on Store and then choose the Customer Loyalty option from the drop down. Scroll to the bottom and it will show your points...at least that's how I did it.


Cindi

Jjmikrut143
PeaAddict

PeaNut 567,699
September 2012
Posts: 1,297
Layouts: 3
Loc: NJ

Posted: 4/26/2013 1:20:24 AM
Testing!


Jennifer

mama nay
StuckOnPeas

PeaNut 191,474
February 2005
Posts: 2,289
Layouts: 0
Loc: in the sunshine

Posted: 4/26/2013 7:28:44 AM
testing


~~Mama Nay~~

mama nay
StuckOnPeas

PeaNut 191,474
February 2005
Posts: 2,289
Layouts: 0
Loc: in the sunshine

Posted: 4/26/2013 7:29:13 AM
mine went up woo hoo!


~~Mama Nay~~

Cade387
PeaNut

PeaNut 566,163
September 2012
Posts: 445
Layouts: 1

Posted: 4/26/2013 8:58:16 AM
I posted my first layout yesterday and did not receive any points for it.... We are supposed to get points for layouts right?

craftsbycarolyn
PeaAddict

PeaNut 415,672
March 2009
Posts: 1,862
Layouts: 0
Loc: Ohio

Posted: 4/26/2013 11:47:15 AM
checking


Good-bye and good night! Carolyn

Scrapn Nana
PEAring through my camera lens

PeaNut 272,954
August 2006
Posts: 8,491
Layouts: 26

Posted: 4/26/2013 12:35:35 PM

I posted my first layout yesterday and did not receive any points for it.... We are supposed to get points for layouts right?



You should get 25 points for a layout, up to 325 in a month.

I posted a layout yesterday and got the 25 points.


My Scrapn' Blog

Photographers are violent people. First they frame you, then they shoot you, then they hang you on the wall; but if you're real good, they will scrapbook you!
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