My new Cameo is not cutting through paper

Two Peas is Closing
Click here to visit our final product sale. Click here to visit our FAQ page regarding the closing of Two Peas.

Posted 12/24/2013 by carolam in General Scrappin'


PeaNut 203,612
May 2005
Posts: 2
Layouts: 0
Loc: UT

Posted: 12/24/2013 10:19:20 AM
This has probably been encountered before but I couldn't find anything with the forum search so hoping someone can help.

I just got the Silhouette Cameo and it's not cutting all the way through just scrapbooking paper.

I'm setting it to the recommended blade depth, it's all the way seated in the holder. I've selected the correct paper type.

The blade seems to drag and rip the paper in parts. Today I tried a piece of heavy patterned cardstock with the corresponding blade depth and settings and tried the test cut. It didn't go all the way through.

I'm feeling like there's something wrong with the blade, but it is brand new. Anyone else have this experience? Thank you.

Ancient Ancestor of Pea

PeaNut 220,508
August 2005
Posts: 5,593
Layouts: 54
Loc: IL

Posted: 12/24/2013 10:27:20 AM
A year ago there was a batch of cameos that had bad blades. Do you have a second one you could try?

Take the blade out of the machine and crank it to ten. Blow on it to get any paper pieces that may be in the blade housing.

Replace blade and give it a good push. I had an issue a few months ago when my cameo all of a sudden wouldn't cut. I used a little bit of WD-40 on the mechanism that raises and lowers the blade. That loosened it and it cut fine.

Since it is new you might try their CS dept. if they are open today. I would call, not email.

Uploaded with iPhone client

California Dreaming

PeaNut 153,156
June 2004
Posts: 12,226
Layouts: 39

Posted: 12/24/2013 11:03:23 AM

I'm setting it to the recommended blade depth, it's all the way seated in the holder.

Just to make sure, you're using the correct settings on the software and changing the settings on the actual blade itself? That's a mistake I made when I first got mine.

With textured cardstock you could try turning the paper over so it's texture side down and flipping the shape over before you cut. That works for me. It just doesn't seem to make a clean cut with the texture side up.

Completed layouts & projects
December: 14
2012 total layouts: 62
mini albums: 4

January: 23
April: 8
May: 19
June: 8
August: 3
October: 23
November: 24
mini albums: 2

Ancient Ancestor of Pea

PeaNut 509,811
May 2011
Posts: 6,639
Layouts: 27

Posted: 12/24/2013 11:16:28 AM

Just to make sure, you're using the correct settings on the software and changing the settings on the actual blade itself? That's a mistake I made when I first got mine.

I think most of us made that mistake and sometimes still do

Child of God, follower of Jesus, and so thankful for His presence in my life <><


PeaNut 203,612
May 2005
Posts: 2
Layouts: 0
Loc: UT

Posted: 12/24/2013 12:01:02 PM
Thanks for the help. I am changing the actual blade depth on the blade itself.

I'm going to just keep trying on paper for now. The Silhouette support is closed today. Ironically, I ordered during the sale and opened it before Christmas to make Christmas decorations with the kids. Bummer.

PeaNut 35,517
April 2002
Posts: 2,109
Layouts: 478
Loc: Sweden

Posted: 12/24/2013 12:09:13 PM
I have an old machine so I don't know what it says on machine but I have seen other having trouble with Load media/Load mat?. If you want to cut paper you should select Load mat (or what it says on the machine).


PeaNut 359,802
January 2008
Posts: 2,686
Layouts: 12

Posted: 12/24/2013 1:03:03 PM
If it's ripping and dragging, but still not "cutting through" you have the blade extended too far. Set it for a shallower cut and then you could always double cut if need e. You really only barely want the blade tip to be stocking out to where you can just barely feel it.

A quick way to check the blade depth too is to hold the blade/bladeholder in your hand and "cut by hand". Have your cardstock on the mat and swipe the blade across it. It should just barely cut through the carddstock if it's the right depth. Then it's just a matter of the right pressure on the machine itself.



*Come visit my blog! -


PeaNut 465,906
April 2010
Posts: 4,602
Layouts: 0
Loc: Northern Virginia

Posted: 12/25/2013 5:11:01 PM
I'm with Jen. I think the blade is set too deep. When my paper rips, I ease up on the depth.

There is a bit of a curve learning the cutting depths and how to use the machine. Start out with some ugly paper that you want to get rid of and cut stuff. And wait until you cut vinyl. It's like butter, baby!

Uploaded with iPhone client


PeaNut 3,602
April 2000
Posts: 14,291
Layouts: 376
Loc: Massachusetts

Posted: 12/27/2013 9:01:07 AM
I want to add to always do a test cut to check your settings. It is an extra step to cut that triangle and unload the mat to see if it cut cleanly.

But it is worth it compared to having a design not cut cleanly on your last piece of nice paper.

Christi in MA
Uploaded with iPhone client


PeaNut 225,620
October 2005
Posts: 1,492
Layouts: 0

Posted: 12/27/2013 9:23:55 AM
Take your blade housing out and use a fine needle to remove any paper or vinyl pieces that may be gotten lodged up in there. That will keep the blade from rotating and give you bad cuts.

Paper makes a huge difference - there are some brands that just will not cut well. I think the Hobby Lobby ones are the worst.

For cardstock, I use the Textured Cardstock-Heavy 80 lb setting with my blade at 5


PeaNut 117,926
November 2003
Posts: 2,171
Layouts: 5
Loc: Arizona

Posted: 12/27/2013 10:56:05 AM
Thank you!!! What settings do you use to cut Bazzill card stock?

Uploaded with iPhone client


PeaNut 292,039
January 2007
Posts: 2,603
Layouts: 41
Loc: Southeast Texas

Posted: 12/27/2013 11:05:58 AM
I had the same problem when I received my cameo. I bought new blade and haven't had a problem since. Try a new blade.

I am a child of the most high God. He has promised me a plan of hope and a future (Jer 29:11)
He is enthralled with my beauty (Ps 45:11)
He rejoices over me with singing (Ze 3:17)
He bestowed on me a crown of beauty instead of ashes,
the oil of gladness instead of mourning (Is 61:3)
You see my beloved is mine and I am his. (SOS 2:16)
He can be yours too. Just ask. MT7:8

Canon Rebel T4i
EFS 18-55mm
EF 75-300mm


PeaNut 67,751
February 2003
Posts: 555
Layouts: 33
Loc: Milton, Ontario

Posted: 12/27/2013 11:13:57 AM
Also, make sure that when you're inserting the blade, that it's lined up properly. The line on the top should be above the double bit of plastic on the holder (facing straight forwards).

But from the ripping, it sounds like your blade is set too deep, as others have said. When it's too deep, the angled part of the blade is below the paper, and it's trying to cut with the straight vertical part.

Show/Hide Icons . Show/Hide Signatures
{{ title }}
{{ icon }}
{{ body }}
{{ footer }}