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Two Peas Frequently Asked Questions


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Domestic Shipping Policies
DOMESTIC SHIPPING POLICIES
    You voiced your concerns and suggestions regarding our shipping policies...we have listened and acted. We have implemented some changes at Two Peas that have resulted in significant reductions in shipping fees for domestically shipped items. The changes have also resulted in up to a 50% decrease in shipping fees on Internationally shipped orders.
  1. All orders are currently shipped via US Postal Service via Priority mail.
  2. Pricing is determined at the time of ordering based on the estimated weight of the products you've selected.
  3. All orders are shipped with delivery confirmation. Two Peas is not responsible for packages that show delivery has occurred. Please contact your local carrier for such missing packages.
  4. Priority Mail has no guaranteed delivery time. Most packages within the continental US arrive within 3-4 days. Shipments to Alaska, Hawaii and non-state US possessions may vary. In general, a package can not be reported as lost until 15 days past its expected arrival.
  5. APO and FPO shipments vary greatly in delivery times and do not allow for delivery confirmation. Because of this, Two Peas in a Bucket is not responsible for lost packages sent to military addresses.
  6. Two Peas is not responsible for incorrect addresses used when placing your order. If you have inadvertently used an old address or incorrectly entered a number, etc., we will make every effort to assist you where possible.
  7. Additional shipping charges that are required as a result of a special request or an incorrect address will be billed to your credit card as necessary and, in most cases, on a separate transaction.
Please note that if you do not select insurance, you accept full responsibility for lost, stolen or damaged packages.

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